{ "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:01:04.1673", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:01:04.1813", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:01:04.1813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:01:04.1813", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:01:04.2025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:01:04.7223", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:01:04.7223", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:01:04.7266", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:01:04.7266", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:01:05.3040", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:01:05.3078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:01:05.3078", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:01:05.3078", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:01:05.9253", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:01:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:01:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:01:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:01:05.9312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:04:04.1444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:04:04.1444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:04:04.1484", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:04:04.1696", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:04:04.6834", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:04:04.6834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:04:04.6834", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:04:04.7066", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:04:05.2222", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:04:05.2260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:04:05.2260", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:04:05.2398", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:04:05.8674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:07:04.2194", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:07:04.2194", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:07:04.2249", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:07:04.2413", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:07:04.7686", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:07:04.7686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:07:04.7686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:07:04.7889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:07:05.3653", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:07:05.3653", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:07:05.3653", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:07:05.4025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:07:06.0058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:07:06.0167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:07:06.0167", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:07:06.0167", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 00:09:48.8510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 00:09:48.8725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:48.8730", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:48.8730", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:48.8730", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:48.8730", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:49.0066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619222,\"createdOn\":\"2026-03-07T00:09:49.004Z\",\"updatedOn\":\"2026-03-07T00:09:49.004Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:49.0066", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:49.0066", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:49.0066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:49.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:49.0140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.1019", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:49.1093", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:49.2060", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619224,\"createdOn\":\"2026-03-07T00:09:49.204Z\",\"updatedOn\":\"2026-03-07T00:09:49.204Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:49.2060", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:49.2060", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:49.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:49.2204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:49.2204", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.3075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:49.3124", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:49.4058", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619226,\"createdOn\":\"2026-03-07T00:09:49.406Z\",\"updatedOn\":\"2026-03-07T00:09:49.406Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:49.4058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:49.4058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:49.4058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:49.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:49.4253", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:49.5122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 00:09:49.5138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 00:09:49.5364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:49.5364", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:49.5364", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:49.5364", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:49.5364", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619228,\"createdOn\":\"2026-03-07T00:09:49.622Z\",\"updatedOn\":\"2026-03-07T00:09:49.622Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:49.6243", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 00:09:49.7214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 00:09:49.7561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:49.7561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:49.7561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:49.7561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:49.7561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:49.8483", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619230,\"createdOn\":\"2026-03-07T00:09:49.846Z\",\"updatedOn\":\"2026-03-07T00:09:49.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:49.8483", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:49.8483", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:49.8483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:49.8669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:49.8669", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 00:09:49.9544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 00:09:49.9745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:49.9745", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:49.9745", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:49.9745", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:49.9745", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:50.0805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619232,\"createdOn\":\"2026-03-07T00:09:50.084Z\",\"updatedOn\":\"2026-03-07T00:09:50.084Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:50.0805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:50.0805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:50.0805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:50.1003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:50.1003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 00:09:50.1907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 00:09:50.2095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:50.2095", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:50.2095", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:50.2095", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:50.2095", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619234,\"createdOn\":\"2026-03-07T00:09:50.295Z\",\"updatedOn\":\"2026-03-07T00:09:50.295Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:50.2960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.3988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:50.4051", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:50.5055", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619236,\"createdOn\":\"2026-03-07T00:09:50.504Z\",\"updatedOn\":\"2026-03-07T00:09:50.504Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:50.5055", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:50.5055", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:50.5055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:50.5196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:50.5196", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:50.6027", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:50.6027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 00:09:50.6079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 00:09:50.6276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:50.6276", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:50.6276", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:50.6276", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:50.6276", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:50.7073", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619238,\"createdOn\":\"2026-03-07T00:09:50.715Z\",\"updatedOn\":\"2026-03-07T00:09:50.715Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:50.7168", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:50.7168", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:50.7168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:50.7168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:50.7168", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:50.8142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:50.8260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:50.9274", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619240,\"createdOn\":\"2026-03-07T00:09:50.925Z\",\"updatedOn\":\"2026-03-07T00:09:50.925Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:50.9274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:50.9274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:50.9274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:50.9419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:50.9419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.0312", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:51.0489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:51.1473", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619242,\"createdOn\":\"2026-03-07T00:09:51.145Z\",\"updatedOn\":\"2026-03-07T00:09:51.145Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:51.1473", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:51.1473", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:51.1473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:51.1612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:51.1612", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 00:09:51.2491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 00:09:51.2769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:51.2769", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:51.2769", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:51.2769", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:51.2769", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:51.3652", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619244,\"createdOn\":\"2026-03-07T00:09:51.363Z\",\"updatedOn\":\"2026-03-07T00:09:51.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:51.3652", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:51.3652", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:51.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:51.3776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:51.3776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.4651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:51.4706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:51.5661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619246,\"createdOn\":\"2026-03-07T00:09:51.566Z\",\"updatedOn\":\"2026-03-07T00:09:51.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:51.5661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:51.5661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:51.5661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:51.5862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:51.5862", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.6735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:51.6888", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:51.7861", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619248,\"createdOn\":\"2026-03-07T00:09:51.784Z\",\"updatedOn\":\"2026-03-07T00:09:51.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:51.7861", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:51.7861", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:51.7861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:51.7960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:51.7960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:51.8859", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:51.8859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:51.8859", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 00:09:51.8885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 00:09:51.9108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:51.9108", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:51.9108", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:51.9108", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:51.9108", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:51.9980", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619250,\"createdOn\":\"2026-03-07T00:09:51.996Z\",\"updatedOn\":\"2026-03-07T00:09:51.996Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:51.9980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:51.9980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:51.9980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:52.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:52.0140", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:52.1062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:52.1062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:52.1062", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.1062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 00:09:52.1077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 00:09:52.1247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:52.1247", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:52.1247", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:52.1247", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:52.1247", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:52.2131", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619252,\"createdOn\":\"2026-03-07T00:09:52.211Z\",\"updatedOn\":\"2026-03-07T00:09:52.211Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:52.2131", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:52.2131", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:52.2131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:52.2228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:52.2228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 00:09:52.3106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 00:09:52.3303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:52.3303", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:52.3303", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:52.3303", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:52.3303", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:52.4178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619254,\"createdOn\":\"2026-03-07T00:09:52.416Z\",\"updatedOn\":\"2026-03-07T00:09:52.416Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:52.4178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:52.4178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:52.4178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:52.4337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:52.4337", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 00:09:52.5146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 00:09:52.5353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:09:52.5353", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:09:52.5353", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:09:52.5353", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:09:52.5353", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:09:52.6232", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619256,\"createdOn\":\"2026-03-07T00:09:52.621Z\",\"updatedOn\":\"2026-03-07T00:09:52.621Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:09:52.6232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:09:52.6232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:09:52.6232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:09:52.6417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:09:52.6417", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:09:52.7294", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:09:52.7294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:09:52.7294", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:09:52.7294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:10:04.1396", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:10:04.1668", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:10:04.6849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:10:04.6871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:10:04.6871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:10:04.7019", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:10:05.2382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:10:05.2382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:10:05.2382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:10:05.2530", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:10:05.8671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:10:05.8732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:10:05.8732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:10:05.8732", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:10:05.8732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:13:04.2020", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:13:04.2262", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:13:04.7449", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:13:04.7449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:13:04.7449", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:13:04.7449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:13:05.3099", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:13:05.3099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:13:05.3099", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:13:05.3252", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:13:05.9249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:13:05.9333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:13:05.9333", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:13:05.9333", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:13:05.9333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:16:04.1638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:16:04.1894", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:16:04.6980", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:16:04.6980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:16:04.6980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:16:04.7151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:16:05.2534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:16:05.2534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:16:05.2579", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:16:05.2818", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:16:05.9039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:16:05.9141", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:16:05.9141", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:16:05.9141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:19:04.1684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:19:04.1684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:19:04.1684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:19:04.1752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:19:04.1967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:19:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:19:04.7150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:19:04.7150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:19:04.7309", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:19:05.2731", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:19:05.2731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:19:05.2731", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:19:05.2890", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:19:05.8810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:22:04.2007", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:22:04.2007", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:22:04.2288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:22:04.7445", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:22:04.7445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:22:04.7445", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:22:04.7612", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:22:05.3035", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:22:05.3035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:22:05.3035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:22:05.3346", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:22:05.9310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:22:05.9388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:22:05.9388", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:22:05.9388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 00:24:48.8489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 00:24:48.8665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:48.8665", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:48.8665", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:48.8665", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:48.8665", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:49.0068", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619258,\"createdOn\":\"2026-03-07T00:24:49.005Z\",\"updatedOn\":\"2026-03-07T00:24:49.005Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:49.0068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:49.0068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:49.0068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:49.0158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:49.0158", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.1023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:49.1137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:49.1137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.1137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 00:24:49.1137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 00:24:49.1240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:49.1240", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:49.1240", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:49.1240", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:49.1240", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:49.2083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619260,\"createdOn\":\"2026-03-07T00:24:49.213Z\",\"updatedOn\":\"2026-03-07T00:24:49.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:49.2169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:49.2169", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:49.2169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:49.2331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:49.2331", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:49.3216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:49.3216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:49.3216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.3216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.3216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.3256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:49.3256", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:49.3256", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.3256", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 00:24:49.3256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 00:24:49.3448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:49.3448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:49.3448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:49.3448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:49.3448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:49.4283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619262,\"createdOn\":\"2026-03-07T00:24:49.432Z\",\"updatedOn\":\"2026-03-07T00:24:49.432Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:49.4283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:49.4283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:49.4283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:49.4445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:49.4445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 00:24:49.5291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 00:24:49.5526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:49.5526", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:49.5526", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:49.5526", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:49.5526", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:49.6421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619264,\"createdOn\":\"2026-03-07T00:24:49.640Z\",\"updatedOn\":\"2026-03-07T00:24:49.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:49.6421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:49.6421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:49.6421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:49.6596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:49.6596", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 00:24:49.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 00:24:49.7628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:49.7628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:49.7628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:49.7628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:49.7628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:49.8486", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619266,\"createdOn\":\"2026-03-07T00:24:49.848Z\",\"updatedOn\":\"2026-03-07T00:24:49.848Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:49.8486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:49.8486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:49.8486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:49.8721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:49.8721", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:49.9597", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:49.9724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:49.9724", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:49.9724", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 00:24:49.9724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 00:24:49.9824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:49.9824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:49.9824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:49.9824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:49.9824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:50.0708", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619268,\"createdOn\":\"2026-03-07T00:24:50.069Z\",\"updatedOn\":\"2026-03-07T00:24:50.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:50.0708", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:50.0708", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:50.0708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:50.0803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:50.0803", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:50.1650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:50.1650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:50.1650", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:50.1650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 00:24:50.1697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 00:24:50.1884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:50.1884", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:50.1884", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:50.1884", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:50.1884", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:50.2769", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619270,\"createdOn\":\"2026-03-07T00:24:50.275Z\",\"updatedOn\":\"2026-03-07T00:24:50.275Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:50.2769", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:50.2787", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:50.2787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:50.2787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:50.2787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:24:50.3784", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:24:50.3917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:24:50.4037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:24:50.4037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:24:50.4037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:24:50.4928", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619272,\"createdOn\":\"2026-03-07T00:24:50.491Z\",\"updatedOn\":\"2026-03-07T00:24:50.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:24:50.4928", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:24:50.4928", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:24:50.4928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:24:50.5022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:24:50.5022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:24:50.5876", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:24:50.5876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:24:50.5876", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:24:50.5876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:25:04.1553", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:25:04.1819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:25:04.6813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:25:04.6813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:25:04.6855", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:25:04.6855", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:25:05.2457", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:25:05.2476", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:25:05.2476", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:25:05.2725", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:25:05.8754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:25:05.8891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:25:05.8891", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:25:05.8891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:28:04.1761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:28:04.1761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:28:04.1841", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:28:04.2068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:28:04.7302", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:28:04.7302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:28:04.7302", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:28:04.7502", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:28:05.2896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:28:05.2939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:28:05.2939", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:28:05.3068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:28:05.8867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:28:05.9006", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:28:05.9006", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:28:05.9006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:31:04.1708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:31:04.1708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:31:04.1708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:31:04.1708", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:31:04.1779", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:31:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:31:04.7111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:31:04.7111", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:31:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:31:05.2773", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:31:05.2773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:31:05.2773", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:31:05.2931", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:31:05.8756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:31:05.8816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:31:05.8816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:31:05.8816", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:31:05.8816", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:34:04.1633", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:34:04.1827", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:34:04.6999", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:34:04.6999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:34:04.6999", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:34:04.7169", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:34:05.2756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:34:05.2756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:34:05.2756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:34:05.2900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:34:05.8762", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:34:05.8799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:37:04.2946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:37:04.2946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:37:04.3016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:37:04.3326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:37:04.8531", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:37:04.8531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:37:04.8531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:37:04.8754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:37:05.4269", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:37:05.4269", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:37:05.4269", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:37:05.4577", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:37:06.0779", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 00:39:48.8906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 00:39:48.9068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 00:39:48.9068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:48.9068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:48.9068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:48.9068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:49.0415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619274,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T00:39:49.039Z\",\"updatedOn\":\"2026-03-07T00:39:49.039Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:49.0415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:49.0415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:49.0415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 00:39:49.0536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 00:39:49.0536", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 00:39:49.1414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 00:39:49.1623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:49.1623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:49.1623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:49.1623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:49.1623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:49.2509", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619276,\"createdOn\":\"2026-03-07T00:39:49.249Z\",\"updatedOn\":\"2026-03-07T00:39:49.249Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:49.2509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:49.2509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:49.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:49.2674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:49.2674", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:49.3555", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:49.3555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 00:39:49.3560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 00:39:49.3736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:49.3736", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:49.3736", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:49.3736", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:49.3736", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619278,\"createdOn\":\"2026-03-07T00:39:49.466Z\",\"updatedOn\":\"2026-03-07T00:39:49.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:49.4681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:49.5746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 00:39:49.5755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 00:39:49.5929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:49.5929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:49.5929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:49.5929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:49.5929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619280,\"createdOn\":\"2026-03-07T00:39:49.685Z\",\"updatedOn\":\"2026-03-07T00:39:49.685Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:49.6867", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:49.7879", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:49.7935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:49.8937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619282,\"createdOn\":\"2026-03-07T00:39:49.891Z\",\"updatedOn\":\"2026-03-07T00:39:49.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:49.8937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:49.8937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:49.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:49.9057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:49.9057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:49.9881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:50.0033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:50.0033", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.0033", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 00:39:50.0033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 00:39:50.0148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:50.0148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:50.0148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:50.0148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:50.0148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:50.0985", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619284,\"createdOn\":\"2026-03-07T00:39:50.103Z\",\"updatedOn\":\"2026-03-07T00:39:50.103Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:50.0985", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:50.0985", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:50.0985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:50.1145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:50.1145", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.2036", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:50.2173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:50.3166", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619286,\"createdOn\":\"2026-03-07T00:39:50.314Z\",\"updatedOn\":\"2026-03-07T00:39:50.314Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:50.3166", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:50.3166", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:50.3166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:50.3318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:50.3318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:50.4105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 00:39:50.4208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 00:39:50.4363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:50.4363", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:50.4363", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:50.4363", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:50.4363", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:50.5249", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619288,\"createdOn\":\"2026-03-07T00:39:50.523Z\",\"updatedOn\":\"2026-03-07T00:39:50.523Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:50.5249", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:50.5249", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:50.5249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:50.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:50.5346", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:50.6179", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:50.6179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:50.6179", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.6179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 00:39:50.6242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 00:39:50.6406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:50.6406", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:50.6406", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:50.6406", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:50.6406", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:50.7224", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619290,\"createdOn\":\"2026-03-07T00:39:50.727Z\",\"updatedOn\":\"2026-03-07T00:39:50.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:50.7224", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:50.7224", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:50.7224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:50.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:50.7422", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 00:39:50.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 00:39:50.8463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:50.8463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:50.8463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:50.8463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:50.8463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:50.9326", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619292,\"createdOn\":\"2026-03-07T00:39:50.933Z\",\"updatedOn\":\"2026-03-07T00:39:50.933Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:50.9326", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:50.9326", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:50.9326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:50.9474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:50.9474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:51.0352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:51.0439", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619294,\"createdOn\":\"2026-03-07T00:39:51.139Z\",\"updatedOn\":\"2026-03-07T00:39:51.139Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:51.1383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:51.2325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:51.2470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:51.3368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619296,\"createdOn\":\"2026-03-07T00:39:51.343Z\",\"updatedOn\":\"2026-03-07T00:39:51.343Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:51.3368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:51.3368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:51.3368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:51.3612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:51.3612", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.4492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 00:39:51.4580", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:51.4580", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.4580", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 00:39:51.4580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 00:39:51.4702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:51.4702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:51.4702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:51.4702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:51.4702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619298,\"createdOn\":\"2026-03-07T00:39:51.558Z\",\"updatedOn\":\"2026-03-07T00:39:51.558Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:51.5604", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.6602", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:51.6695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:51.7673", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619300,\"createdOn\":\"2026-03-07T00:39:51.765Z\",\"updatedOn\":\"2026-03-07T00:39:51.765Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:51.7673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:51.7673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:51.7673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:51.7820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:51.7820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:51.8687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:51.8748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:51.9635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619302,\"createdOn\":\"2026-03-07T00:39:51.971Z\",\"updatedOn\":\"2026-03-07T00:39:51.971Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:51.9734", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:51.9734", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:51.9734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:51.9874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:51.9874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 00:39:52.0750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 00:39:52.0988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:52.0988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:52.0988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:52.0988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:52.0988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:52.1843", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619304,\"createdOn\":\"2026-03-07T00:39:52.185Z\",\"updatedOn\":\"2026-03-07T00:39:52.185Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:52.1843", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:52.1843", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:52.1843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:52.2036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:52.2036", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.2904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:52.3017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:52.3017", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.3017", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 00:39:52.3017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 00:39:52.3125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:52.3125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:52.3125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:52.3125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:52.3125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:52.4007", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619306,\"createdOn\":\"2026-03-07T00:39:52.398Z\",\"updatedOn\":\"2026-03-07T00:39:52.398Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:52.4007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:52.4007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:52.4007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:52.4165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:52.4165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.5043", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:52.5127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619308,\"createdOn\":\"2026-03-07T00:39:52.607Z\",\"updatedOn\":\"2026-03-07T00:39:52.607Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:52.6078", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 00:39:52.7050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 00:39:52.7222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:52.7222", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:52.7222", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:52.7222", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:52.7222", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:52.8081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619310,\"createdOn\":\"2026-03-07T00:39:52.808Z\",\"updatedOn\":\"2026-03-07T00:39:52.808Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:52.8081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:52.8108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:52.8108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:52.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:52.8249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:52.9125", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:52.9217", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:53.0203", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619312,\"createdOn\":\"2026-03-07T00:39:53.018Z\",\"updatedOn\":\"2026-03-07T00:39:53.018Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:53.0203", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:53.0203", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:53.0203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:53.0351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:53.0351", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.1274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:53.1373", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:53.2373", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619314,\"createdOn\":\"2026-03-07T00:39:53.235Z\",\"updatedOn\":\"2026-03-07T00:39:53.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:53.2373", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:53.2373", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:53.2373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:53.2546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:53.2546", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 00:39:53.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 00:39:53.3769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:53.3769", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:53.3769", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:53.3769", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:53.3769", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:53.4634", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619316,\"createdOn\":\"2026-03-07T00:39:53.462Z\",\"updatedOn\":\"2026-03-07T00:39:53.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:53.4634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:53.4634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:53.4634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:53.4797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:53.4797", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.5655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:53.5755", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:53.6722", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619318,\"createdOn\":\"2026-03-07T00:39:53.672Z\",\"updatedOn\":\"2026-03-07T00:39:53.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:53.6722", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:53.6722", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:53.6722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:53.6845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:53.6845", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.7736", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:53.7830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:53.7935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:53.7935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:53.8808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619320,\"createdOn\":\"2026-03-07T00:39:53.884Z\",\"updatedOn\":\"2026-03-07T00:39:53.884Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:53.8808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:53.8808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:53.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:53.9033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:53.9033", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:53.9896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:54.0009", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:54.0991", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619322,\"createdOn\":\"2026-03-07T00:39:54.097Z\",\"updatedOn\":\"2026-03-07T00:39:54.097Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:54.0991", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:54.0991", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:54.0991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:54.1153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:54.1153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 00:39:54.2023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 00:39:54.2238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:54.2238", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:54.2238", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:54.2238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:54.2238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:54.3114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619324,\"createdOn\":\"2026-03-07T00:39:54.309Z\",\"updatedOn\":\"2026-03-07T00:39:54.309Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:54.3114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:54.3114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:54.3114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:54.3265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:54.3265", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.4139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:54.4189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:54.5161", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619326,\"createdOn\":\"2026-03-07T00:39:54.514Z\",\"updatedOn\":\"2026-03-07T00:39:54.514Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:54.5161", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:54.5161", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:54.5161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:54.5297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:54.5297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.6151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:54.6252", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:54.7178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619328,\"createdOn\":\"2026-03-07T00:39:54.722Z\",\"updatedOn\":\"2026-03-07T00:39:54.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:54.7178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:54.7178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:54.7178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:54.7362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:54.7362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:54.8224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:54.8224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:54.8224", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.8224", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 00:39:54.8272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 00:39:54.8459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:54.8459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:54.8459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:54.8459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:54.8459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619330,\"createdOn\":\"2026-03-07T00:39:54.932Z\",\"updatedOn\":\"2026-03-07T00:39:54.932Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:54.9343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.0322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:55.0446", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:55.1355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619332,\"createdOn\":\"2026-03-07T00:39:55.142Z\",\"updatedOn\":\"2026-03-07T00:39:55.142Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:55.1443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:55.1443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:55.1443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:55.1543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:55.1543", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.2377", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:55.2529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:55.2529", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.2529", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 00:39:55.2529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 00:39:55.2639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:55.2639", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:55.2639", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:55.2639", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:55.2639", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:55.3527", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619334,\"createdOn\":\"2026-03-07T00:39:55.351Z\",\"updatedOn\":\"2026-03-07T00:39:55.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:55.3527", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:55.3527", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:55.3527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:55.3682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:55.3682", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.4561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:55.4657", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:55.5610", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619336,\"createdOn\":\"2026-03-07T00:39:55.566Z\",\"updatedOn\":\"2026-03-07T00:39:55.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:55.5610", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:55.5610", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:55.5610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:55.5824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:55.5824", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:55.6663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:55.6663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:55.6663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.6663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 00:39:55.6709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 00:39:55.6852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:55.6852", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:55.6852", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:55.6852", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:55.6852", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:55.7719", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619338,\"createdOn\":\"2026-03-07T00:39:55.771Z\",\"updatedOn\":\"2026-03-07T00:39:55.771Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:55.7719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:55.7719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:55.7719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:55.7864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:55.7864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 00:39:55.8745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 00:39:55.8912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:55.8912", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:55.8912", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:55.8912", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:55.8912", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:55.9776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619340,\"createdOn\":\"2026-03-07T00:39:55.977Z\",\"updatedOn\":\"2026-03-07T00:39:55.977Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:55.9776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:55.9776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:55.9776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:55.9941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:55.9941", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.0820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:56.0918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:56.1902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619342,\"createdOn\":\"2026-03-07T00:39:56.189Z\",\"updatedOn\":\"2026-03-07T00:39:56.189Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:56.1902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:56.1902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:56.1902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:56.2056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:56.2056", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:56.2925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:56.2925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 00:39:56.2937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 00:39:56.3160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:56.3160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:56.3160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:56.3160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:56.3160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:56.4034", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619344,\"createdOn\":\"2026-03-07T00:39:56.402Z\",\"updatedOn\":\"2026-03-07T00:39:56.402Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:56.4034", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:56.4034", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:56.4034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:56.4283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:56.4283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:56.5157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:56.5280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619346,\"createdOn\":\"2026-03-07T00:39:56.624Z\",\"updatedOn\":\"2026-03-07T00:39:56.624Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:56.6242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.7287", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:56.7345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:56.7345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.7345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 00:39:56.7345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 00:39:56.7604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:56.7604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:56.7604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:56.7604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:56.7604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:56.8467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619348,\"createdOn\":\"2026-03-07T00:39:56.846Z\",\"updatedOn\":\"2026-03-07T00:39:56.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:56.8467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:56.8467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:56.8467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:56.8649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:56.8649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:56.9590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:56.9738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:56.9738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:56.9738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 00:39:56.9738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 00:39:56.9854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:56.9854", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:56.9854", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:56.9854", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:56.9854", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:57.0741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619350,\"createdOn\":\"2026-03-07T00:39:57.072Z\",\"updatedOn\":\"2026-03-07T00:39:57.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:57.0741", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:57.0747", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:57.0747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:57.0747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:57.0747", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 00:39:57.1683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 00:39:57.1841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:57.1841", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:57.1841", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:57.1841", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:57.1841", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:57.2707", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619352,\"createdOn\":\"2026-03-07T00:39:57.269Z\",\"updatedOn\":\"2026-03-07T00:39:57.269Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:57.2707", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:57.2707", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:57.2707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:57.2820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:57.2820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.3684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:57.3772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:57.3772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.3772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 00:39:57.3772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 00:39:57.4067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:57.4067", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:57.4067", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:57.4067", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:57.4067", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:57.4934", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619354,\"createdOn\":\"2026-03-07T00:39:57.492Z\",\"updatedOn\":\"2026-03-07T00:39:57.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:57.4934", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:57.4934", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:57.4934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:57.5024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:57.5024", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.5880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:57.5989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:57.5989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.5989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 00:39:57.5989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 00:39:57.6257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:57.6257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:57.6257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:57.6257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:57.6257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:57.7123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619356,\"createdOn\":\"2026-03-07T00:39:57.711Z\",\"updatedOn\":\"2026-03-07T00:39:57.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:57.7123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:57.7123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:57.7123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:57.7203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:57.7203", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:57.8050", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:57.8121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:57.9091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619358,\"createdOn\":\"2026-03-07T00:39:57.908Z\",\"updatedOn\":\"2026-03-07T00:39:57.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:57.9091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:57.9091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:57.9091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:57.9217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:57.9217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.0071", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:58.0140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619360,\"createdOn\":\"2026-03-07T00:39:58.109Z\",\"updatedOn\":\"2026-03-07T00:39:58.109Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:58.1106", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.2054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:58.2157", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:58.3143", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619362,\"createdOn\":\"2026-03-07T00:39:58.312Z\",\"updatedOn\":\"2026-03-07T00:39:58.312Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:58.3143", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:58.3143", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:58.3143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:58.3300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:58.3300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:58.4170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 00:39:58.4185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 00:39:58.4359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:58.4359", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:58.4359", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:58.4359", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:58.4359", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:58.5234", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619364,\"createdOn\":\"2026-03-07T00:39:58.522Z\",\"updatedOn\":\"2026-03-07T00:39:58.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:58.5234", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:58.5234", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:58.5234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:58.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:58.5335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:58.6202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:58.6202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:58.6202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.6202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 00:39:58.6227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 00:39:58.6400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:58.6400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:58.6400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:58.6400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:58.6400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:58.7241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619366,\"createdOn\":\"2026-03-07T00:39:58.725Z\",\"updatedOn\":\"2026-03-07T00:39:58.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:58.7241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:58.7241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:58.7241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:58.7400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:58.7400", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:58.8243", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:58.8243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:58.8243", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.8243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 00:39:58.8291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 00:39:58.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:58.8456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:58.8456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:58.8456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:58.8456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:58.9325", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619368,\"createdOn\":\"2026-03-07T00:39:58.931Z\",\"updatedOn\":\"2026-03-07T00:39:58.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:58.9325", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:58.9325", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:58.9325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:58.9472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:58.9472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 00:39:59.0339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 00:39:59.0499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:59.0499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:59.0499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:59.0499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:59.0499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619370,\"createdOn\":\"2026-03-07T00:39:59.136Z\",\"updatedOn\":\"2026-03-07T00:39:59.136Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:59.1378", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.2394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:59.2480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:59.3465", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619372,\"createdOn\":\"2026-03-07T00:39:59.345Z\",\"updatedOn\":\"2026-03-07T00:39:59.345Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:59.3465", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:59.3465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:59.3465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:59.3622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:59.3622", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:59.4488", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:59.4488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:59.4488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.4488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:59.4499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:59.4653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:59.4653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:59.5435", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619374,\"createdOn\":\"2026-03-07T00:39:59.550Z\",\"updatedOn\":\"2026-03-07T00:39:59.550Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:59.5435", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:59.5435", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:59.5435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:59.5626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:59.5626", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:39:59.6483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 00:39:59.6592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:39:59.6592", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.6592", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 00:39:59.6592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 00:39:59.6696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 00:39:59.6696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 00:39:59.6696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 00:39:59.6696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 00:39:59.6696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 00:39:59.7526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619376,\"createdOn\":\"2026-03-07T00:39:59.755Z\",\"updatedOn\":\"2026-03-07T00:39:59.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 00:39:59.7526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 00:39:59.7526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 00:39:59.7526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 00:39:59.7711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 00:39:59.7711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 00:39:59.8571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 00:39:59.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 00:39:59.8571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 00:39:59.8571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:40:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:40:04.1683", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:40:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:40:04.6881", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:40:04.6881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:40:04.6881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:40:04.7039", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:40:05.2523", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:40:05.2523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:40:05.2523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:40:05.2678", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:40:05.8897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:43:04.1746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:43:04.1746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:43:04.1811", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:43:04.2002", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:43:04.7223", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:43:04.7223", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:43:04.7223", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:43:04.7371", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:43:05.2858", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:43:05.2932", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:43:05.2932", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:43:05.2932", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:43:05.9608", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:43:05.9641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:46:04.1484", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:46:04.1632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:46:04.1632", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:46:04.1826", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:46:04.7022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:46:04.7022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:46:04.7022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:46:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:46:05.2521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:46:05.2571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:46:05.2571", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:46:05.2571", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:46:05.8758", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:46:05.8808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:49:04.1561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:49:04.1561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:49:04.1614", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:49:04.1858", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:49:04.7015", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:49:04.7015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:49:04.7015", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:49:04.7189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:49:05.2883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:49:05.2883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:49:05.2883", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:49:05.3038", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:49:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:49:05.9429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:49:05.9429", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:49:05.9429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:52:04.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:52:04.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:52:04.2052", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:52:04.2243", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:52:04.7468", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:52:04.7468", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:52:04.7516", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:52:04.7516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:52:05.3228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:52:05.3228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:52:05.3228", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:52:05.3453", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:52:05.9638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:52:05.9698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:52:05.9698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:52:05.9698", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:52:05.9698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:55:04.1665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:55:04.1665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:55:04.1998", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:55:04.7161", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:55:04.7161", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:55:04.7161", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:55:04.7318", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:55:05.2729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:55:05.2729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:55:05.2794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:55:05.2794", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:55:05.8904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 00:58:04.1926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 00:58:04.1926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 00:58:04.1973", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 00:58:04.2194", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:58:04.7356", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:58:04.7356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 00:58:04.7356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 00:58:04.7520", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:58:05.3580", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:58:05.3580", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 00:58:05.3580", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 00:58:05.3747", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 00:58:05.9998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 00:58:06.0095", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 00:58:06.0095", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 00:58:06.0095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:01:04.1322", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:01:04.1539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:01:04.6577", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:01:04.6577", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:01:04.6577", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:01:04.6735", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:01:05.2260", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:01:05.2260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:01:05.2260", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:01:05.2405", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:01:05.8356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:01:05.8518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:01:05.8518", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:01:05.8518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:04:04.1481", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:04:04.1592", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:04:04.1749", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:04:04.6792", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:04:04.6792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:04:04.6792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:04:04.6993", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:04:05.2540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:04:05.2540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:04:05.2540", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:04:05.2694", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:04:05.8694", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:04:05.8770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:04:05.8770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:04:05.8770", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:04:05.8770", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:07:04.2046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:07:04.2185", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:07:04.2185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:07:04.7493", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:07:04.7493", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:07:04.7493", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:07:04.7649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:07:05.3075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:07:05.3075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:07:05.3133", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:07:05.3324", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:07:05.9215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 01:09:48.7852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 01:09:48.8012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:48.8012", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:48.8012", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:48.8012", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:48.8012", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619378,\"createdOn\":\"2026-03-07T01:09:48.935Z\",\"updatedOn\":\"2026-03-07T01:09:48.935Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:48.9374", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 01:09:49.0327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 01:09:49.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:49.0500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:49.0500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:49.0500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:49.0500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619380,\"createdOn\":\"2026-03-07T01:09:49.136Z\",\"updatedOn\":\"2026-03-07T01:09:49.136Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:49.1381", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 01:09:49.2335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 01:09:49.2494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:49.2494", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:49.2494", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:49.2494", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:49.2494", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:49.3383", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619382,\"createdOn\":\"2026-03-07T01:09:49.337Z\",\"updatedOn\":\"2026-03-07T01:09:49.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:49.3383", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:49.3383", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:49.3383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:49.3512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:49.3512", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 01:09:49.4408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 01:09:49.4569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:49.4569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:49.4569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:49.4569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:49.4569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:49.5482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619384,\"createdOn\":\"2026-03-07T01:09:49.546Z\",\"updatedOn\":\"2026-03-07T01:09:49.546Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:49.5482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:49.5482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:49.5482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:49.5625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:49.5625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:49.6503", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:49.6503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:49.6503", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.6503", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 01:09:49.6525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 01:09:49.6701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:49.6701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:49.6701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:49.6701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:49.6701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:49.7577", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619386,\"createdOn\":\"2026-03-07T01:09:49.757Z\",\"updatedOn\":\"2026-03-07T01:09:49.757Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:49.7577", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:49.7577", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:49.7577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:49.7742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:49.7742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:49.8615", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:49.8728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:49.9660", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619388,\"createdOn\":\"2026-03-07T01:09:49.968Z\",\"updatedOn\":\"2026-03-07T01:09:49.968Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:49.9660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:49.9660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:49.9660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:49.9660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:49.9804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.0678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:50.0770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:50.1752", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619390,\"createdOn\":\"2026-03-07T01:09:50.173Z\",\"updatedOn\":\"2026-03-07T01:09:50.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:50.1752", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:50.1752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:50.1752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:50.1950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:50.1950", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 01:09:50.2811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 01:09:50.3016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:50.3016", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:50.3016", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:50.3016", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:50.3016", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:50.3896", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619392,\"createdOn\":\"2026-03-07T01:09:50.388Z\",\"updatedOn\":\"2026-03-07T01:09:50.388Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:50.3896", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:50.3896", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:50.3896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:50.3896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:50.4022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.4889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:50.4963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:50.5949", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619394,\"createdOn\":\"2026-03-07T01:09:50.593Z\",\"updatedOn\":\"2026-03-07T01:09:50.593Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:50.5949", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:50.5949", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:50.5949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:50.6115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:50.6115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:50.6925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:50.6925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:50.6995", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:50.8019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619396,\"createdOn\":\"2026-03-07T01:09:50.800Z\",\"updatedOn\":\"2026-03-07T01:09:50.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:50.8019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:50.8019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:50.8019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:50.8176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:50.8176", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 01:09:50.9051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 01:09:50.9244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:50.9244", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:50.9244", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:50.9244", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:50.9244", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619398,\"createdOn\":\"2026-03-07T01:09:51.014Z\",\"updatedOn\":\"2026-03-07T01:09:51.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:51.0147", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.1142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:51.1231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:51.2222", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619400,\"createdOn\":\"2026-03-07T01:09:51.220Z\",\"updatedOn\":\"2026-03-07T01:09:51.220Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:51.2222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:51.2222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:51.2222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:51.2351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:51.2351", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 01:09:51.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 01:09:51.3441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:51.3441", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:51.3441", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:51.3441", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:51.3441", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619402,\"createdOn\":\"2026-03-07T01:09:51.431Z\",\"updatedOn\":\"2026-03-07T01:09:51.431Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:51.4335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.5335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:51.5426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:51.6371", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619404,\"createdOn\":\"2026-03-07T01:09:51.640Z\",\"updatedOn\":\"2026-03-07T01:09:51.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:51.6371", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:51.6371", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:51.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:51.6558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:51.6558", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.7409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:51.7490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:51.7490", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.7490", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 01:09:51.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 01:09:51.7669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:51.7669", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:51.7669", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:51.7669", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:51.7669", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:51.8558", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619406,\"createdOn\":\"2026-03-07T01:09:51.853Z\",\"updatedOn\":\"2026-03-07T01:09:51.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:51.8558", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:51.8558", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:51.8558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:51.8756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:51.8756", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:51.9641", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:51.9641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:51.9641", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.9641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 01:09:51.9662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 01:09:51.9873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:51.9873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:51.9873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:51.9873", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:51.9873", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619408,\"createdOn\":\"2026-03-07T01:09:52.074Z\",\"updatedOn\":\"2026-03-07T01:09:52.074Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:52.0759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 01:09:52.1731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 01:09:52.1923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:52.1923", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:52.1923", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:52.1923", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:52.1923", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:52.3001", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619410,\"createdOn\":\"2026-03-07T01:09:52.300Z\",\"updatedOn\":\"2026-03-07T01:09:52.300Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:52.3001", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:52.3001", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:52.3001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:52.3168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:52.3168", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:52.4000", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:52.4000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:52.4000", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.4000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 01:09:52.4063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 01:09:52.4221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:52.4221", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:52.4221", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:52.4221", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:52.4221", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619412,\"createdOn\":\"2026-03-07T01:09:52.513Z\",\"updatedOn\":\"2026-03-07T01:09:52.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:52.5127", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.6066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:52.6213", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:52.7117", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619414,\"createdOn\":\"2026-03-07T01:09:52.718Z\",\"updatedOn\":\"2026-03-07T01:09:52.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:52.7117", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:52.7117", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:52.7213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:52.7335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:52.7335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:52.8216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:52.8271", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:52.9190", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619416,\"createdOn\":\"2026-03-07T01:09:52.921Z\",\"updatedOn\":\"2026-03-07T01:09:52.921Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:52.9190", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:52.9190", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:52.9190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:52.9381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:52.9381", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.0234", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:53.0331", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:53.0331", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.0331", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 01:09:53.0331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 01:09:53.0443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:53.0443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:53.0443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:53.0443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:53.0443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:53.1271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619418,\"createdOn\":\"2026-03-07T01:09:53.130Z\",\"updatedOn\":\"2026-03-07T01:09:53.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:53.1271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:53.1271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:53.1271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:53.1432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:53.1432", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 01:09:53.2309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 01:09:53.2518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:53.2518", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:53.2518", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:53.2518", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:53.2518", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:53.3417", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619420,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:53.342Z\",\"updatedOn\":\"2026-03-07T01:09:53.342Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:53.3417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:53.3417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:53.3417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:53.3585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:53.3585", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.4398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:53.4544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:53.5440", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619422,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:53.550Z\",\"updatedOn\":\"2026-03-07T01:09:53.550Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:53.5440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:53.5440", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:53.5440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:53.5613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:53.5613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.6485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:53.6541", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:53.7479", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619424,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:53.750Z\",\"updatedOn\":\"2026-03-07T01:09:53.750Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:53.7479", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:53.7479", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:53.7479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:53.7677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:53.7677", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:53.8454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 01:09:53.8559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 01:09:53.8748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:53.8748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:53.8748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:53.8748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:53.8748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:53.9590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619426,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:53.962Z\",\"updatedOn\":\"2026-03-07T01:09:53.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:53.9590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:53.9590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:53.9647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:53.9647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:53.9647", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.0659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:54.0744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:54.1720", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619428,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:54.170Z\",\"updatedOn\":\"2026-03-07T01:09:54.170Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:54.1720", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:54.1720", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:54.1720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:54.1879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:54.1879", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.2744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:54.2818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:54.3782", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619430,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:54.377Z\",\"updatedOn\":\"2026-03-07T01:09:54.377Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:54.3782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:54.3782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:54.3782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:54.3891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:54.3891", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.4779", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:54.4843", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:54.4963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:54.5830", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619432,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:09:54.581Z\",\"updatedOn\":\"2026-03-07T01:09:54.581Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:54.5830", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:54.5830", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:54.5830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:09:54.5941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:09:54.5941", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 01:09:54.6833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 01:09:54.7016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:09:54.7016", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:09:54.7016", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:09:54.7016", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:09:54.7016", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:09:54.7911", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619434,\"createdOn\":\"2026-03-07T01:09:54.789Z\",\"updatedOn\":\"2026-03-07T01:09:54.789Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:09:54.7911", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:09:54.7911", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:09:54.7911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:09:54.8034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:09:54.8034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:09:54.8908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:09:54.8908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:09:54.8908", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:09:54.8908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:10:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:10:04.1677", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:10:04.1677", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:10:04.1677", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:10:04.1677", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:10:04.1677", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:10:04.7086", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:10:04.7086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:10:04.7086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:10:04.7288", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:10:05.2721", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:10:05.2721", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:10:05.2721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:10:05.2862", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:10:05.9114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:10:05.9178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:10:05.9178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:10:05.9178", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:10:05.9178", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:13:04.3078", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:13:04.3254", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:13:04.3533", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:13:04.8789", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:13:04.8789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:13:04.8837", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:13:04.8837", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:13:05.4543", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:13:05.4543", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:13:05.4671", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:13:05.4881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:13:06.0782", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:13:06.0875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:13:06.0875", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:13:06.0875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:16:04.1569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:16:04.1569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:16:04.1609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:16:04.6755", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:16:04.6783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:16:04.6783", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:16:04.6921", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:16:05.2481", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:16:05.2481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:16:05.2481", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:16:05.2627", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:16:05.8566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:16:05.8652", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:16:05.8652", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:16:05.8652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:19:04.1509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:19:04.1509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:19:04.1509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:19:04.1575", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:19:04.6751", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:19:04.6751", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:19:04.6751", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:19:04.6917", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:19:05.2488", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:19:05.2520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:19:05.2520", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:19:05.2520", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:19:05.8703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:19:05.8781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:19:05.8781", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:19:05.8781", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:22:04.1986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:22:04.1986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:22:04.2043", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:22:04.2266", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:22:04.7389", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:22:04.7389", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:22:04.7389", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:22:04.7569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:22:05.2972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:22:05.2972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:22:05.2972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:22:05.3230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:22:05.9181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:22:05.9203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 01:24:48.8293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 01:24:48.8465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:48.8465", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:48.8465", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:48.8465", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:48.8465", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619436,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:48.979Z\",\"updatedOn\":\"2026-03-07T01:24:48.979Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:48.9817", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 01:24:49.0772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 01:24:49.0932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:49.0932", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:49.0932", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:49.0932", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:49.0932", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:49.1818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619438,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:49.180Z\",\"updatedOn\":\"2026-03-07T01:24:49.180Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:49.1818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:49.1818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:49.1818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:49.1906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:49.1906", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 01:24:49.2783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 01:24:49.2937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:49.2937", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:49.2937", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:49.2937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:49.2937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:49.3824", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619440,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:49.380Z\",\"updatedOn\":\"2026-03-07T01:24:49.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:49.3824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:49.3824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:49.3824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:49.3970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:49.3970", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 01:24:49.4846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 01:24:49.5016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:49.5016", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:49.5016", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:49.5016", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:49.5016", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:49.5865", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619442,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:49.587Z\",\"updatedOn\":\"2026-03-07T01:24:49.587Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:49.5865", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:49.5902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:49.5902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:49.5902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:49.5902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.6904", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:49.6983", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:49.7908", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619444,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:49.793Z\",\"updatedOn\":\"2026-03-07T01:24:49.793Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:49.7908", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:49.7908", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:49.7908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:49.8095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:49.8095", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:49.8956", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:49.9026", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:50.0003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619446,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:49.998Z\",\"updatedOn\":\"2026-03-07T01:24:49.998Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:50.0003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:50.0003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:50.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:50.0232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:50.0232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 01:24:50.1362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 01:24:50.1591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:50.1591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:50.1591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:50.1591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:50.1591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619448,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:50.247Z\",\"updatedOn\":\"2026-03-07T01:24:50.247Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:50.2492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:50.3526", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:50.3526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:50.3526", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 01:24:50.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 01:24:50.3734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:24:50.3734", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:50.3734", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:50.3734", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:50.3734", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:50.4622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619450,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:24:50.460Z\",\"updatedOn\":\"2026-03-07T01:24:50.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:50.4622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:50.4622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:50.4622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:24:50.4760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:24:50.4760", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 01:24:50.5633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 01:24:50.5813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:50.5813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:50.5813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:50.5813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:50.5813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:50.6735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619452,\"createdOn\":\"2026-03-07T01:24:50.671Z\",\"updatedOn\":\"2026-03-07T01:24:50.671Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:50.6735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:50.6735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:50.6735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:50.6847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:50.6847", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.7715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:50.7807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:50.7807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.7807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 01:24:50.7807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 01:24:50.7935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:50.7935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:50.7935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:50.7935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:50.7935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619454,\"createdOn\":\"2026-03-07T01:24:50.880Z\",\"updatedOn\":\"2026-03-07T01:24:50.880Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:50.8819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:50.8969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:50.8969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 01:24:50.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 01:24:50.9988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:50.9988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:50.9988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:50.9988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:50.9988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:51.0845", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619456,\"createdOn\":\"2026-03-07T01:24:51.085Z\",\"updatedOn\":\"2026-03-07T01:24:51.085Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:51.0845", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:51.0845", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:51.0845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:51.1029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:51.1029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.1900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:51.1985", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:51.2969", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619458,\"createdOn\":\"2026-03-07T01:24:51.294Z\",\"updatedOn\":\"2026-03-07T01:24:51.294Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:51.2969", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:51.2969", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:51.2969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:51.3104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:51.3104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.3968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:51.4026", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:51.5013", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619460,\"createdOn\":\"2026-03-07T01:24:51.499Z\",\"updatedOn\":\"2026-03-07T01:24:51.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:51.5013", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:51.5013", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:51.5013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:51.5115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:51.5115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.5987", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:51.6053", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619462,\"createdOn\":\"2026-03-07T01:24:51.701Z\",\"updatedOn\":\"2026-03-07T01:24:51.701Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:51.7003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:51.7999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:51.8125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:51.8235", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:51.8235", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:51.9108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619464,\"createdOn\":\"2026-03-07T01:24:51.908Z\",\"updatedOn\":\"2026-03-07T01:24:51.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:51.9108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:51.9108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:51.9108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:51.9278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:51.9278", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.0145", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:52.0279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:52.1283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619466,\"createdOn\":\"2026-03-07T01:24:52.125Z\",\"updatedOn\":\"2026-03-07T01:24:52.125Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:52.1283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:52.1283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:52.1283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:52.1393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:52.1393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 01:24:52.2294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 01:24:52.2515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:52.2515", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:52.2515", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:52.2515", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:52.2515", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:52.3428", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619468,\"createdOn\":\"2026-03-07T01:24:52.341Z\",\"updatedOn\":\"2026-03-07T01:24:52.341Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:52.3428", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:52.3428", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:52.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:52.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:52.3619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 01:24:52.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 01:24:52.4642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:52.4642", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:52.4642", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:52.4642", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:52.4642", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:52.5513", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619470,\"createdOn\":\"2026-03-07T01:24:52.549Z\",\"updatedOn\":\"2026-03-07T01:24:52.549Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:52.5513", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:52.5513", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:52.5513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:52.5649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:52.5649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 01:24:52.6522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 01:24:52.6703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 01:24:52.6703", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:24:52.6703", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:24:52.6703", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:24:52.6703", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:24:52.7580", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619472,\"createdOn\":\"2026-03-07T01:24:52.756Z\",\"updatedOn\":\"2026-03-07T01:24:52.756Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:24:52.7580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:24:52.7580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:24:52.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 01:24:52.7672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 01:24:52.7672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:24:52.8530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:24:52.8530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 01:24:52.8530", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:24:52.8550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:25:04.2047", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:25:04.7194", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:25:04.7194", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:25:04.7194", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:25:04.7352", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:25:05.2802", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:25:05.2802", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:25:05.2802", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:25:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:25:05.8847", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:25:05.8910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:28:04.1862", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:28:04.2159", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:28:04.7979", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:28:04.7979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:28:04.7979", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:28:04.8148", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:28:05.3521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:28:05.3521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:28:05.3521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:28:05.3700", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:28:05.9619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:31:04.1802", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:31:04.7127", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:31:04.7127", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:31:04.7127", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:31:04.7290", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:31:05.2838", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:31:05.2861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:31:05.2861", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:31:05.2861", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:31:05.8941", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:31:05.8976", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:34:04.1595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:34:04.1731", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:34:04.1731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:34:04.6958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:34:04.6958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:34:04.6958", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:34:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:34:05.2629", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:34:05.2629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:34:05.2669", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:34:05.2669", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:34:05.8868", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:34:05.8922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:37:04.1874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:37:04.2121", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:37:04.7382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:37:04.7382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:37:04.7382", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:37:04.7577", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:37:05.3120", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:37:05.3120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:37:05.3120", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:37:05.3289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:37:05.9351", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:37:05.9381", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 01:39:48.8789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 01:39:48.8940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:48.8940", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:48.8940", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:48.8940", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:48.8940", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619474,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:49.027Z\",\"updatedOn\":\"2026-03-07T01:39:49.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:49.0297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 01:39:49.1213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 01:39:49.1433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:49.1433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:49.1433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:49.1433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:49.1433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:49.2288", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619476,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:49.230Z\",\"updatedOn\":\"2026-03-07T01:39:49.230Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:49.2288", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:49.2288", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:49.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:49.2446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:49.2452", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.3295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:49.3394", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:49.4335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619478,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:49.434Z\",\"updatedOn\":\"2026-03-07T01:39:49.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:49.4335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:49.4335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:49.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:49.4335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:49.4480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.5262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:49.5443", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:49.6433", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619480,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:49.640Z\",\"updatedOn\":\"2026-03-07T01:39:49.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:49.6433", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:49.6433", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:49.6433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:49.6535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:49.6535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.7417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:49.7498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:49.7609", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:49.8495", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619482,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:49.847Z\",\"updatedOn\":\"2026-03-07T01:39:49.847Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:49.8495", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:49.8495", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:49.8495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:49.8630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:49.8630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:49.9475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:49.9475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:49.9475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 01:39:49.9540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 01:39:49.9688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:49.9688", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:49.9688", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:49.9688", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:49.9688", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:50.0569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619484,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:50.055Z\",\"updatedOn\":\"2026-03-07T01:39:50.055Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:50.0569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:50.0578", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:50.0578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:50.0578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:50.0578", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:50.1678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:50.2603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619486,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:50.263Z\",\"updatedOn\":\"2026-03-07T01:39:50.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:50.2668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:50.2668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:50.2668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:50.2827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:50.2827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:50.3706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:50.4716", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619488,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:50.470Z\",\"updatedOn\":\"2026-03-07T01:39:50.470Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:50.4716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:50.4716", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:50.4716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:50.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:50.4866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 01:39:50.5735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 01:39:50.5918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:50.5918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:50.5918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:50.5918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:50.5918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:50.6789", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619490,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:50.677Z\",\"updatedOn\":\"2026-03-07T01:39:50.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:50.6789", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:50.6789", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:50.6789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:50.6896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:50.6896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 01:39:50.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 01:39:50.7949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:50.7949", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:50.7949", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:50.7949", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:50.7949", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:50.8776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619492,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:50.881Z\",\"updatedOn\":\"2026-03-07T01:39:50.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:50.8776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:50.8776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:50.8776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:50.8966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:50.8966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:50.9886", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:50.9950", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:51.1002", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619494,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:51.098Z\",\"updatedOn\":\"2026-03-07T01:39:51.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:51.1002", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:51.1002", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:51.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:51.1112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:51.1112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 01:39:51.2035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 01:39:51.2228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 01:39:51.2228", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 01:39:51.2228", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 01:39:51.2228", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 01:39:51.2228", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 01:39:51.3138", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619496,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T01:39:51.311Z\",\"updatedOn\":\"2026-03-07T01:39:51.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 01:39:51.3138", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 01:39:51.3138", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 01:39:51.3138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 01:39:51.3283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 01:39:51.3283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 01:39:51.4077", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 01:39:51.4077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 01:39:51.4077", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 01:39:51.4077", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:40:04.1852", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:40:04.2096", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:40:04.7229", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:40:04.7229", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:40:04.7229", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:40:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:40:05.2845", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:40:05.2928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:40:05.2928", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:40:05.2928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:40:05.9386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:40:05.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:40:05.9484", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:40:05.9484", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:40:05.9484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:43:04.1495", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:43:04.1647", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:43:04.1797", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:43:04.7001", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:43:04.7001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:43:04.7001", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:43:04.7198", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:43:05.2778", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:43:05.2778", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:43:05.2778", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:43:05.2936", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:43:05.9085", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:43:05.9157", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:43:05.9157", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:43:05.9157", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:43:05.9157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:46:04.1682", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:46:04.1682", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:46:04.1757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:46:04.7010", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:46:04.7010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:46:04.7010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:46:04.7157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:46:05.2859", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:46:05.2859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:46:05.2859", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:46:05.3030", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:46:05.9300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:46:05.9417", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:46:05.9417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:49:04.1571", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:49:04.1907", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:49:04.7108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:49:04.7108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:49:04.7108", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:49:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:49:05.2822", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:49:05.2822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:49:05.2822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:49:05.2822", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:49:05.8868", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:49:05.8915", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:52:04.1839", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:52:04.1861", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:52:04.2073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:52:04.7367", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:52:04.7367", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:52:04.7367", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:52:04.7559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:52:05.2971", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:52:05.2971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:52:05.2971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:52:05.3154", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:52:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:52:05.9193", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:52:05.9193", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:52:05.9193", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:55:04.1463", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:55:04.1463", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:55:04.1536", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:55:04.1727", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:55:04.6988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:55:04.6988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:55:04.6988", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:55:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:55:05.2566", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:55:05.2566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:55:05.2604", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:55:05.2777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:55:05.8837", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:55:05.8862", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 01:58:04.2193", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 01:58:04.2193", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 01:58:04.2264", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 01:58:04.2454", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:58:04.7642", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:58:04.7642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 01:58:04.7642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 01:58:04.7830", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:58:05.3290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:58:05.3290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 01:58:05.3290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 01:58:05.3434", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 01:58:05.9259", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 01:58:05.9289", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:01:04.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:01:04.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:01:04.1663", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:01:04.1811", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:01:04.6938", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:01:04.6938", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:01:04.6938", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:01:04.7159", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:01:05.2714", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:01:05.2714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:01:05.2714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:01:05.2856", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:01:05.9000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:01:05.9113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:01:05.9113", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:01:05.9113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:04:04.1695", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:04:04.1695", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:04:04.1755", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:04:04.1912", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:04:04.7040", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:04:04.7040", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:04:04.7040", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:04:04.7189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:04:05.2699", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:04:05.2699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:04:05.2699", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:04:05.2859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:04:05.8753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:04:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:04:05.8909", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:04:05.8909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:07:04.1937", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:07:04.2028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:07:04.2028", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:07:04.2190", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:07:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:07:04.7480", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:07:04.7480", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:07:04.7480", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:07:05.3002", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:07:05.3002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:07:05.3002", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:07:05.3129", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:07:05.8929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:07:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:07:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:07:05.9045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 02:09:48.8167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 02:09:48.8307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:48.8307", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:48.8307", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:48.8307", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:48.8307", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619498,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:48.963Z\",\"updatedOn\":\"2026-03-07T02:09:48.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:48.9662", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 02:09:49.0611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 02:09:49.0745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:49.0745", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:49.0745", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:49.0745", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:49.0745", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:49.1633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619500,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:49.161Z\",\"updatedOn\":\"2026-03-07T02:09:49.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:49.1633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:49.1633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:49.1633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:49.1718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:49.1718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:49.2577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:49.2577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:49.2577", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.2577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 02:09:49.2616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 02:09:49.2828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:49.2828", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:49.2828", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:49.2828", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:49.2828", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:49.3818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619502,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:49.379Z\",\"updatedOn\":\"2026-03-07T02:09:49.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:49.3818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:49.3818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:49.3818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:49.3947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:49.3947", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:49.4866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:49.4866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:49.4866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.4866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 02:09:49.4939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 02:09:49.5144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:49.5144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:49.5144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:49.5144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:49.5144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:49.6116", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619504,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:49.609Z\",\"updatedOn\":\"2026-03-07T02:09:49.609Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:49.6116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:49.6116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:49.6116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:49.6283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:49.6283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:49.7196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:49.7284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:49.8208", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619506,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:49.823Z\",\"updatedOn\":\"2026-03-07T02:09:49.823Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:49.8208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:49.8283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:49.8283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:49.8436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:49.8436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:49.9268", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:49.9268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:49.9268", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.9268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 02:09:49.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 02:09:49.9503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:49.9503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:49.9503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:49.9503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:49.9503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:50.0361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619508,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:50.035Z\",\"updatedOn\":\"2026-03-07T02:09:50.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:50.0361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:50.0361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:50.0361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:50.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:50.0505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 02:09:50.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 02:09:50.1579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:50.1579", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:50.1579", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:50.1579", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:50.1579", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:50.2397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619510,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:50.244Z\",\"updatedOn\":\"2026-03-07T02:09:50.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:50.2397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:50.2397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:50.2397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:50.2570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:50.2570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 02:09:50.3441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 02:09:50.3605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:50.3605", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:50.3605", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:50.3605", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:50.3605", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:50.4490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619512,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:50.446Z\",\"updatedOn\":\"2026-03-07T02:09:50.446Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:50.4490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:50.4490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:50.4490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:50.4652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:50.4652", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.5534", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:50.5631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:50.5631", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.5631", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 02:09:50.5631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 02:09:50.5734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:50.5734", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:50.5734", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:50.5734", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:50.5734", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:50.6567", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619514,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:50.660Z\",\"updatedOn\":\"2026-03-07T02:09:50.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:50.6567", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:50.6567", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:50.6567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:50.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:50.6751", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:50.7586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 02:09:50.7639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 02:09:50.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:50.7830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:50.7830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:50.7830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:50.7830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:50.8777", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619516,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:50.873Z\",\"updatedOn\":\"2026-03-07T02:09:50.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:50.8777", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:50.8777", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:50.8777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:50.8908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:50.8908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 02:09:50.9829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 02:09:50.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:09:50.9978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:50.9978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:50.9978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:50.9978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:51.0867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619518,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:51.084Z\",\"updatedOn\":\"2026-03-07T02:09:51.084Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:51.0867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:51.0867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:51.0867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:09:51.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:09:51.1002", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.1876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:51.1982", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:51.3009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619520,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:51.298Z\",\"updatedOn\":\"2026-03-07T02:09:51.298Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:51.3009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:51.3009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:51.3009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:09:51.3120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:09:51.3120", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:51.3986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:51.3986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:09:51.3986", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 02:09:51.4055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 02:09:51.4224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:09:51.4224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:51.4224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:51.4224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:51.4224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:51.5108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619522,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:51.512Z\",\"updatedOn\":\"2026-03-07T02:09:51.512Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:51.5108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:51.5108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:51.5108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:09:51.5310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:09:51.5310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:51.6156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:51.6156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:09:51.6156", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.6156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 02:09:51.6219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 02:09:51.6385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:09:51.6385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:51.6385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:51.6385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:51.6385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:51.7216", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619524,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:51.725Z\",\"updatedOn\":\"2026-03-07T02:09:51.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:51.7216", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:51.7216", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:51.7216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:09:51.7382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:09:51.7382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 02:09:51.8235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 02:09:51.8467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:09:51.8467", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:09:51.8467", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:09:51.8467", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:09:51.8467", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:09:51.9361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619526,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:09:51.933Z\",\"updatedOn\":\"2026-03-07T02:09:51.933Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:09:51.9361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:09:51.9361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:09:51.9361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:09:51.9492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:09:51.9492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:09:52.0385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:09:52.0385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:09:52.0385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:09:52.0385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:10:04.1721", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:10:04.1819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:10:04.1819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:10:04.1819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:10:04.7104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:10:04.7124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:10:04.7124", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:10:04.7124", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:10:05.2796", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:10:05.2796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:10:05.2796", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:10:05.2957", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:10:05.8848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:13:04.1951", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:13:04.2094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:13:04.2094", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:13:04.7454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:13:04.7454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:13:04.7454", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:13:04.7619", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:13:05.3165", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:13:05.3195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:13:05.3195", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:13:05.3195", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:13:05.9442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:13:05.9591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:13:05.9591", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:13:05.9591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:16:04.1523", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:16:04.1523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:16:04.1591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:16:04.1799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:16:04.6946", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:16:04.6946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:16:04.6946", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:16:04.7106", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:16:05.2730", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:16:05.2730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:16:05.2730", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:16:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:16:05.8900", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:16:05.8900", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:16:05.8934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:19:04.1421", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:19:04.1641", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:19:04.6750", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:19:04.6750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:19:04.6750", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:19:04.6930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:19:05.2328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:19:05.2344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:19:05.2344", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:19:05.2533", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:19:05.8578", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:19:05.8636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:22:04.2544", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:22:04.2544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:22:04.2808", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:22:04.3174", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:22:04.8510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:22:04.8510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:22:04.8568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:22:04.8818", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:22:05.4609", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:22:05.4678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:22:05.4678", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:22:05.5054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:22:06.1359", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:22:06.1387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:22:06.1670", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:22:06.1670", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 02:24:48.7472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 02:24:48.7626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 02:24:48.7626", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:48.7626", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:48.7626", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:48.7626", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:48.8978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619528,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:48.895Z\",\"updatedOn\":\"2026-03-07T02:24:48.895Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:48.8978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:48.8978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:48.8978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 02:24:48.9105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 02:24:48.9105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 02:24:48.9983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 02:24:49.0125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 02:24:49.0125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:49.0125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:49.0125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:49.0125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:49.0998", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619530,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:49.099Z\",\"updatedOn\":\"2026-03-07T02:24:49.099Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:49.0998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:49.0998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:49.0998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 02:24:49.1182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 02:24:49.1182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.2064", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:49.2132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:49.3129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619532,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:49.313Z\",\"updatedOn\":\"2026-03-07T02:24:49.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:49.3129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:49.3129", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:49.3129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 02:24:49.3278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 02:24:49.3278", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 02:24:49.4154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 02:24:49.4330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:49.4330", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:49.4330", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:49.4330", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:49.4330", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:49.5197", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619534,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:49.520Z\",\"updatedOn\":\"2026-03-07T02:24:49.520Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:49.5197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:49.5197", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:49.5197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:49.5309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:49.5309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 02:24:49.6186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 02:24:49.6382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:49.6382", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:49.6382", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:49.6382", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:49.6382", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:49.7273", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619536,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:49.723Z\",\"updatedOn\":\"2026-03-07T02:24:49.723Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:49.7280", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:49.7280", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:49.7280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:49.7280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:49.7436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 02:24:49.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 02:24:49.8448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:49.8448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:49.8448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:49.8448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:49.8448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:49.9334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619538,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:49.931Z\",\"updatedOn\":\"2026-03-07T02:24:49.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:49.9334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:49.9334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:49.9334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:49.9465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:49.9465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.0325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:50.0451", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:50.0451", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.0451", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 02:24:50.0451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 02:24:50.0559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:50.0559", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:50.0559", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:50.0559", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:50.0559", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:50.1427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619540,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:50.143Z\",\"updatedOn\":\"2026-03-07T02:24:50.143Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:50.1427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:50.1427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:50.1427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:50.1636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:50.1636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 02:24:50.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 02:24:50.2665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:50.2665", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:50.2665", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:50.2665", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:50.2665", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:50.3553", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619542,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:50.353Z\",\"updatedOn\":\"2026-03-07T02:24:50.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:50.3553", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:50.3553", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:50.3553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:50.3685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:50.3685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.4582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:50.4664", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:50.4780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:50.4780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:50.4780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:50.5659", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619544,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:50.564Z\",\"updatedOn\":\"2026-03-07T02:24:50.564Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:50.5659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:50.5659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:50.5659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:50.5752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:50.5752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:50.6626", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:50.6626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:50.6626", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.6626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.6626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.6653", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:50.6653", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:50.6653", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.6653", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 02:24:50.6653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 02:24:50.6862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:50.6862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:50.6862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:50.6862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:50.6862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:50.7727", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619546,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:50.772Z\",\"updatedOn\":\"2026-03-07T02:24:50.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:50.7727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:50.7727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:50.7727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:50.7871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:50.7871", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:50.8756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:50.8873", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:50.9838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619548,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:50.983Z\",\"updatedOn\":\"2026-03-07T02:24:50.983Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:50.9838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:50.9838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:50.9838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:50.9944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:50.9944", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:51.0965", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:51.0965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:51.0965", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.0965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 02:24:51.1035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 02:24:51.1235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:51.1235", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:51.1235", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:51.1235", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:51.1235", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:51.2106", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619550,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:51.211Z\",\"updatedOn\":\"2026-03-07T02:24:51.211Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:51.2133", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:51.2133", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:51.2133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:51.2292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:51.2292", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:51.3220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:51.3372", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:51.3372", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:51.3372", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:51.4260", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619552,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:51.424Z\",\"updatedOn\":\"2026-03-07T02:24:51.424Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:51.4260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:51.4260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:51.4260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:51.4412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:51.4412", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:51.5196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:51.5196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:51.5196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.5196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 02:24:51.5300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 02:24:51.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:51.5470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:51.5470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:51.5470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:51.5470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619554,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:51.633Z\",\"updatedOn\":\"2026-03-07T02:24:51.633Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:51.6343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.7361", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:51.7500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:51.7500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.7500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 02:24:51.7500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 02:24:51.7695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:51.7695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:51.7695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:51.7695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:51.7695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:51.8589", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619556,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:51.857Z\",\"updatedOn\":\"2026-03-07T02:24:51.857Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:51.8589", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:51.8589", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:51.8589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:51.8736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:51.8736", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:51.9599", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:51.9599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 02:24:51.9628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 02:24:51.9855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:51.9855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:51.9855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:51.9855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:51.9855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:52.0718", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619558,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:52.072Z\",\"updatedOn\":\"2026-03-07T02:24:52.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:52.0718", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:52.0718", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:52.0718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:52.0887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:52.0887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:52.1766", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:52.1766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:52.1766", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.1766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 02:24:52.1809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 02:24:52.2006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:52.2006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:52.2006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:52.2006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:52.2006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:52.2893", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619560,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:52.286Z\",\"updatedOn\":\"2026-03-07T02:24:52.286Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:52.2893", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:52.2893", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:52.2893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:52.3035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:52.3035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 02:24:52.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 02:24:52.4068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:24:52.4068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:52.4068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:52.4068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:52.4068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:52.4975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619562,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:52.496Z\",\"updatedOn\":\"2026-03-07T02:24:52.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:52.4975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:52.4975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:52.4975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:24:52.5141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:24:52.5141", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:52.6020", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:52.6020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 02:24:52.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 02:24:52.6256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 02:24:52.6256", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:52.6256", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:52.6256", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:52.6256", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619564,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:52.712Z\",\"updatedOn\":\"2026-03-07T02:24:52.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 02:24:52.7146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:52.8118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:52.8233", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:52.9201", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619566,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:52.921Z\",\"updatedOn\":\"2026-03-07T02:24:52.921Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:52.9201", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:52.9201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:52.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:52.9367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:52.9367", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 02:24:53.0244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 02:24:53.0455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:53.0455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:53.0455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:53.0455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:53.0455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:53.1300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619568,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:53.131Z\",\"updatedOn\":\"2026-03-07T02:24:53.131Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:53.1300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:53.1300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:53.1300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:53.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:53.1436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.2340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:53.2433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:53.3423", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619570,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:53.340Z\",\"updatedOn\":\"2026-03-07T02:24:53.340Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:53.3423", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:53.3423", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:53.3423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:53.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:53.3539", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.4417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:53.4511", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:53.5505", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619572,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:53.548Z\",\"updatedOn\":\"2026-03-07T02:24:53.548Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:53.5505", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:53.5505", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:53.5505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:53.5643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:53.5643", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 02:24:53.6537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 02:24:53.6715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:53.6715", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:53.6715", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:53.6715", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:53.6715", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:53.7605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619574,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:53.758Z\",\"updatedOn\":\"2026-03-07T02:24:53.758Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:53.7605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:53.7605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:53.7605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:53.7758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:53.7758", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:53.8579", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:53.8682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:53.9663", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619576,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:53.964Z\",\"updatedOn\":\"2026-03-07T02:24:53.964Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:53.9663", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:53.9663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:53.9663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:53.9842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:53.9842", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:54.0710", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:54.0710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 02:24:54.0737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 02:24:54.0959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:24:54.0959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:24:54.0959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:24:54.0959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:24:54.0959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:24:54.1808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619578,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:24:54.181Z\",\"updatedOn\":\"2026-03-07T02:24:54.181Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:24:54.1808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:24:54.1808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:24:54.1808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:24:54.1998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:24:54.1998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:24:54.2784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:24:54.2784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:24:54.2784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:24:54.2784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:25:04.1424", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:25:04.1495", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:25:04.1495", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:25:04.1495", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:25:04.1495", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:25:04.6747", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:25:04.6747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:25:04.6805", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:25:04.6805", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:25:05.2321", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:25:05.2321", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:25:05.2321", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:25:05.2487", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:25:05.8331", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:25:05.8370", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:28:04.1667", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:28:04.1785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:28:04.1785", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:28:04.1980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:28:04.7142", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:28:04.7142", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:28:04.7142", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:28:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:28:05.2947", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:28:05.2947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:28:05.2947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:28:05.3076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:28:05.9137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:31:04.1508", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:31:04.1508", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:31:04.1508", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:31:04.1587", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:31:04.1770", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:31:04.6927", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:31:04.6927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:31:04.6927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:31:04.7081", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:31:05.2468", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:31:05.2468", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:31:05.2468", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:31:05.2609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:31:05.8790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:34:04.1695", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:34:04.1695", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:34:04.1768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:34:04.2000", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:34:04.7294", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:34:04.7294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:34:04.7341", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:34:04.7525", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:34:05.2896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:34:05.2896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:34:05.2896", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:34:05.3047", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:34:05.8920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:34:05.9071", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:34:05.9071", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:37:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:37:04.2164", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:37:04.2164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:37:04.2164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:37:04.2391", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:37:04.7825", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:37:04.7825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:37:04.7825", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:37:04.7984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:37:05.3363", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:37:05.3429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:37:05.3429", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:37:05.3429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:37:05.9606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:37:05.9606", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:37:05.9606", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:37:05.9606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:37:05.9606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:37:05.9651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 02:39:48.8218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 02:39:48.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:48.8427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:48.8427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:48.8427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:48.8427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619580,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:48.976Z\",\"updatedOn\":\"2026-03-07T02:39:48.976Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:48.9779", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 02:39:49.0748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 02:39:49.0895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:49.0895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:49.0895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:49.0895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:49.0895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:49.1776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619582,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:49.176Z\",\"updatedOn\":\"2026-03-07T02:39:49.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:49.1776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:49.1776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:49.1776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:49.1916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:49.1916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.3018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:49.3093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:49.3093", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.3093", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 02:39:49.3093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 02:39:49.3211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:49.3211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:49.3211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:49.3211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:49.3211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:49.4205", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619584,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:49.419Z\",\"updatedOn\":\"2026-03-07T02:39:49.419Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:49.4205", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:49.4205", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:49.4205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:49.4318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:49.4318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:49.5153", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:49.5153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 02:39:49.5244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 02:39:49.5454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:49.5454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:49.5454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:49.5454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:49.5454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619586,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:49.633Z\",\"updatedOn\":\"2026-03-07T02:39:49.633Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:49.6345", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.7355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:49.7607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:49.8595", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619588,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:49.857Z\",\"updatedOn\":\"2026-03-07T02:39:49.857Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:49.8595", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:49.8595", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:49.8595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:49.8700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:49.8700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:49.9576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:49.9637", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:50.0613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619590,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:50.059Z\",\"updatedOn\":\"2026-03-07T02:39:50.059Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:50.0613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:50.0613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:50.0613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:50.0732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:50.0732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.1606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:50.1666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:50.2631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619592,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:50.261Z\",\"updatedOn\":\"2026-03-07T02:39:50.261Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:50.2631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:50.2631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:50.2631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:39:50.2747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:39:50.2747", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.3622", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:50.3693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619594,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:50.465Z\",\"updatedOn\":\"2026-03-07T02:39:50.465Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 02:39:50.4666", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:39:50.5673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 02:39:50.5736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:39:50.5736", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.5736", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 02:39:50.5736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 02:39:50.6019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 02:39:50.6019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:39:50.6024", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:39:50.6024", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:39:50.6024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:39:50.6903", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619596,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:39:50.688Z\",\"updatedOn\":\"2026-03-07T02:39:50.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:39:50.6903", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:39:50.6903", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:39:50.6903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 02:39:50.7332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 02:39:50.7332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:39:50.8219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:39:50.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 02:39:50.8219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:39:50.8219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:40:04.1803", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:40:04.2057", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:40:04.7208", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:40:04.7208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:40:04.7208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:40:04.7370", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:40:05.2902", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:40:05.2902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:40:05.2902", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:40:05.3092", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:40:05.8955", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:40:05.8955", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:40:05.8955", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:40:05.8990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:43:04.1500", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:43:04.1782", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:43:04.6884", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:43:04.6884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:43:04.6930", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:43:04.6930", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:43:05.2630", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:43:05.2630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:43:05.2630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:43:05.2765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:43:05.8469", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:43:05.8498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:46:04.1575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:46:04.1575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:46:04.1633", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:46:04.1926", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:46:04.7106", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:46:04.7106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:46:04.7106", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:46:04.7280", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:46:05.2836", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:46:05.2836", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:46:05.2836", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:46:05.2836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:46:05.9207", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:46:05.9244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:49:04.1570", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:49:04.1821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:49:04.6922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:49:04.6922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:49:04.6922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:49:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:49:05.2661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:49:05.2661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:49:05.2661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:49:05.2661", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:49:05.8726", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:49:05.8758", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:52:04.2035", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:52:04.2144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:52:04.2144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:52:04.2404", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:52:04.7597", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:52:04.7597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:52:04.7597", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:52:04.7764", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:52:05.3336", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:52:05.3336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:52:05.3336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:52:05.3654", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:52:05.9340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 02:54:48.8734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 02:54:48.8900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 02:54:48.8900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 02:54:48.8900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 02:54:48.8900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 02:54:48.8900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619599,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T02:54:49.024Z\",\"updatedOn\":\"2026-03-07T02:54:49.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 02:54:49.0255", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 02:54:49.1227", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 02:54:49.1227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 02:54:49.1227", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 02:54:49.1227", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:55:04.1496", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:55:04.1691", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:55:04.6876", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:55:04.6876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:55:04.6876", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:55:04.7044", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:55:05.2434", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:55:05.2434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:55:05.2434", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:55:05.2434", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:55:05.8347", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:55:05.8396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 02:58:04.2056", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 02:58:04.2056", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 02:58:04.2129", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 02:58:04.2257", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:58:04.7409", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:58:04.7409", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 02:58:04.7409", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 02:58:04.7409", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:58:05.2956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:58:05.2956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 02:58:05.2956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 02:58:05.3104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 02:58:05.9192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 02:58:05.9264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:01:04.1699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:01:04.1699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:01:04.1794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:01:04.1938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:01:04.7153", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:01:04.7153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:01:04.7153", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:01:04.7315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:01:05.2737", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:01:05.2737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:01:05.2737", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:01:05.2877", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:01:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:01:05.9232", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:01:05.9232", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:01:05.9232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:04:04.1450", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:04:04.1559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:04:04.1559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:04:04.1731", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:04:04.6873", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:04:04.6873", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:04:04.6873", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:04:04.7056", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:04:05.2470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:04:05.2496", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:04:05.2496", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:04:05.2496", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:04:05.8698", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:04:05.8754", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:07:04.1826", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:07:04.2132", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:07:04.7452", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:07:04.7452", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:07:04.7452", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:07:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:07:05.3223", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:07:05.3273", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:07:05.3273", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:07:05.3400", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:07:05.9463", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:07:05.9542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 03:09:48.8057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 03:09:48.8237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:48.8237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:48.8237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:48.8237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:48.8237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:48.9581", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619601,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:48.957Z\",\"updatedOn\":\"2026-03-07T03:09:48.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:48.9581", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:48.9581", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:48.9581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:48.9678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:48.9678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 03:09:49.0556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 03:09:49.0707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:49.0707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:49.0707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:49.0707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:49.0707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:49.1593", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619603,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:49.159Z\",\"updatedOn\":\"2026-03-07T03:09:49.159Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:49.1593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:49.1593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:49.1593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:49.1698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:49.1698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:49.2581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:49.2731", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:49.3608", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619605,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:49.361Z\",\"updatedOn\":\"2026-03-07T03:09:49.361Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:49.3608", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:49.3608", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:49.3608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:49.3759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:49.3759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:49.4582", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:49.4582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:49.4582", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 03:09:49.4652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 03:09:49.4844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:49.4844", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:49.4844", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:49.4844", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:49.4844", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:49.5718", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619607,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:49.572Z\",\"updatedOn\":\"2026-03-07T03:09:49.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:49.5718", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:49.5718", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:49.5718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:49.5859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:49.5859", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.6753", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:49.6829", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:49.7812", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619609,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:49.781Z\",\"updatedOn\":\"2026-03-07T03:09:49.781Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:49.7812", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:49.7812", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:49.7812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:49.7921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:49.7921", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:49.8794", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:49.8794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:49.8794", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.8794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 03:09:49.8839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 03:09:49.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:49.9053", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:49.9053", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:49.9053", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:49.9053", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:49.9937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619611,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:49.993Z\",\"updatedOn\":\"2026-03-07T03:09:49.993Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:49.9937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:49.9937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:49.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:50.0111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:50.0111", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 03:09:50.1032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 03:09:50.1187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:50.1187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:50.1187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:50.1187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:50.1187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:50.2077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619613,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:50.211Z\",\"updatedOn\":\"2026-03-07T03:09:50.211Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:50.2077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:50.2129", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:50.2129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:50.2299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:50.2299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 03:09:50.3214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 03:09:50.3444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:50.3444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:50.3444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:50.3444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:50.3444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:50.4268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619615,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:50.433Z\",\"updatedOn\":\"2026-03-07T03:09:50.433Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:50.4268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:50.4268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:50.4268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:50.4414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:50.4414", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 03:09:50.5301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 03:09:50.5486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:50.5486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:50.5486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:50.5486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:50.5486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:50.6348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619617,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:50.637Z\",\"updatedOn\":\"2026-03-07T03:09:50.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:50.6348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:50.6348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:50.6348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:50.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:50.6511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.7352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:50.7491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:50.7491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.7491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 03:09:50.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 03:09:50.7593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:50.7593", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:50.7593", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:50.7593", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:50.7593", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:50.8498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619619,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:50.850Z\",\"updatedOn\":\"2026-03-07T03:09:50.850Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:50.8498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:50.8498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:50.8498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:50.8634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:50.8634", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:50.9509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:50.9631", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:51.0630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619621,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:51.062Z\",\"updatedOn\":\"2026-03-07T03:09:51.062Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:51.0630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:51.0630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:51.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:51.0890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:51.0890", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 03:09:51.1798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 03:09:51.1959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:51.1959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:51.1959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:51.1959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:51.1959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:51.2823", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619623,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:51.285Z\",\"updatedOn\":\"2026-03-07T03:09:51.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:51.2823", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:51.2823", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:51.2823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:51.3038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:51.3044", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.3919", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:51.4059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:51.4059", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.4059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 03:09:51.4059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 03:09:51.4159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:51.4159", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:51.4159", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:51.4159", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:51.4159", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:51.5022", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619625,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:51.504Z\",\"updatedOn\":\"2026-03-07T03:09:51.504Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:51.5022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:51.5022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:51.5022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:51.5184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:51.5184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 03:09:51.6053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 03:09:51.6200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:51.6200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:51.6200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:51.6200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:51.6200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:51.7080", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619627,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:51.708Z\",\"updatedOn\":\"2026-03-07T03:09:51.708Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:51.7080", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:51.7106", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:51.7106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:51.7106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:51.7106", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 03:09:51.8054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 03:09:51.8282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:51.8282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:51.8282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:51.8282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:51.8282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619629,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:51.917Z\",\"updatedOn\":\"2026-03-07T03:09:51.917Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:51.9161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.0154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:52.0235", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:52.1188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619631,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:52.121Z\",\"updatedOn\":\"2026-03-07T03:09:52.121Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:52.1188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:52.1188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:52.1188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:52.1351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:52.1351", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:52.2229", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:52.2229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:52.2229", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.2229", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 03:09:52.2264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 03:09:52.2483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:52.2483", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:52.2483", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:52.2483", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:52.2483", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619633,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:52.336Z\",\"updatedOn\":\"2026-03-07T03:09:52.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:52.3361", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:52.4289", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:52.4289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:52.4340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.4340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.4340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.4340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:52.4448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:52.5427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619635,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:52.542Z\",\"updatedOn\":\"2026-03-07T03:09:52.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:52.5427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:52.5427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:52.5427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:52.5549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:52.5549", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.6364", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:52.6526", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:52.6526", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.6526", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 03:09:52.6526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 03:09:52.6645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:52.6645", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:52.6645", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:52.6645", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:52.6645", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:52.7497", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619637,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:52.752Z\",\"updatedOn\":\"2026-03-07T03:09:52.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:52.7497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:52.7497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:52.7497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:52.7635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:52.7635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 03:09:52.8517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 03:09:52.8756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:52.8756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:52.8756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:52.8756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:52.8756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:52.9624", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619639,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:52.963Z\",\"updatedOn\":\"2026-03-07T03:09:52.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:52.9624", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:52.9624", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:52.9624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:52.9781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:52.9781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.0627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:53.0716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:53.1669", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619641,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:53.169Z\",\"updatedOn\":\"2026-03-07T03:09:53.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:53.1669", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:53.1669", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:53.1669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:53.1869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:53.1869", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.2756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:53.2915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:53.2915", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.2915", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 03:09:53.2915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 03:09:53.3064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:53.3064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:53.3064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:53.3064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:53.3064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:53.3936", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619643,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:53.393Z\",\"updatedOn\":\"2026-03-07T03:09:53.393Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:53.3936", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:53.3936", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:53.3936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:53.4038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:53.4038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 03:09:53.4922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 03:09:53.5114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:53.5114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:53.5114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:53.5114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:53.5114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:53.5942", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619645,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:53.599Z\",\"updatedOn\":\"2026-03-07T03:09:53.599Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:53.5942", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:53.5942", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:53.5942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:53.6144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:53.6144", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.7006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:53.7105", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:53.8180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619647,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:53.818Z\",\"updatedOn\":\"2026-03-07T03:09:53.818Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:53.8180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:53.8180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:53.8180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:53.8317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:53.8317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:53.9208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:53.9296", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:53.9296", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 03:09:53.9296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 03:09:53.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:53.9454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:53.9454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:53.9454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:53.9454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:54.0453", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619649,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:54.045Z\",\"updatedOn\":\"2026-03-07T03:09:54.045Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:54.0453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:54.0453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:54.0453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:54.0606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:54.0606", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:54.1467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:54.1467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:54.1467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.1467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:54.1498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:54.2492", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619651,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:54.249Z\",\"updatedOn\":\"2026-03-07T03:09:54.249Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:54.2492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:54.2492", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:54.2492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:54.2630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:54.2630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:54.3464", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:54.3464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:54.3464", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.3464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.3540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.3540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:54.3540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:54.3540", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.3540", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:54.3669", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:54.4599", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619653,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:54.465Z\",\"updatedOn\":\"2026-03-07T03:09:54.465Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:54.4599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:54.4599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:54.4599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:54.4746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:54.4746", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.5625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:54.5731", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:54.5855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:54.6724", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619655,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:54.672Z\",\"updatedOn\":\"2026-03-07T03:09:54.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:54.6724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:54.6724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:54.6724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:54.6868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:54.6868", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:54.7714", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:54.7714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:54.7714", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.7714", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 03:09:54.7773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 03:09:54.7942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:09:54.7942", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:54.7942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:54.7942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:54.7942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:54.8798", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619657,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:54.883Z\",\"updatedOn\":\"2026-03-07T03:09:54.883Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:54.8798", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:54.8798", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:54.8798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:09:54.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:09:54.8937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:54.9817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:54.9920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:55.0882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619659,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:55.091Z\",\"updatedOn\":\"2026-03-07T03:09:55.091Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:55.0882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:55.0882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:55.0882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:55.1081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:55.1081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 03:09:55.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 03:09:55.2170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:55.2170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:55.2170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:55.2170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:55.2170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:55.3055", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619661,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:55.308Z\",\"updatedOn\":\"2026-03-07T03:09:55.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:55.3055", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:55.3055", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:55.3055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:55.3245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:55.3245", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:55.4123", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:55.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 03:09:55.4141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 03:09:55.4378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:55.4378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:55.4378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:55.4378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:55.4378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:55.5205", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619663,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:55.525Z\",\"updatedOn\":\"2026-03-07T03:09:55.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:55.5263", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:55.5263", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:55.5263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:55.5416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:55.5416", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.6290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:55.6353", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:55.7308", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619665,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:55.733Z\",\"updatedOn\":\"2026-03-07T03:09:55.733Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:55.7308", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:55.7308", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:55.7308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:55.7447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:55.7447", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:55.8331", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:55.8396", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:55.9363", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619667,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:55.937Z\",\"updatedOn\":\"2026-03-07T03:09:55.937Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:55.9363", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:55.9363", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:55.9363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:55.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:55.9468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.0340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:56.0432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:56.1346", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619669,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:56.139Z\",\"updatedOn\":\"2026-03-07T03:09:56.139Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:56.1346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:56.1346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:56.1346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:56.1562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:56.1562", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 03:09:56.2430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 03:09:56.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:56.2623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:56.2623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:56.2623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:56.2623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:56.3506", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619671,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:56.350Z\",\"updatedOn\":\"2026-03-07T03:09:56.350Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:56.3517", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:56.3517", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:56.3517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:56.3668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:56.3668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:56.4568", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:56.4568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:56.4568", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.4568", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 03:09:56.4610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 03:09:56.4794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:56.4794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:56.4794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:56.4794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:56.4794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:56.5697", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619673,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:56.570Z\",\"updatedOn\":\"2026-03-07T03:09:56.570Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:56.5697", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:56.5697", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:56.5697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:56.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:56.5872", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.6745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:56.6806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:56.6806", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.6806", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 03:09:56.6806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 03:09:56.6961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:56.6961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:56.6961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:56.6961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:56.6961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:56.7838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619675,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:56.784Z\",\"updatedOn\":\"2026-03-07T03:09:56.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:56.7838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:56.7838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:56.7838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:56.7935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:56.7935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:56.8806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:56.8872", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:56.9822", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619677,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:56.983Z\",\"updatedOn\":\"2026-03-07T03:09:56.983Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:56.9822", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:56.9822", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:56.9822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:56.9993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:56.9993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:57.0810", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:57.0810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:57.0810", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.0810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 03:09:57.0876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 03:09:57.1012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:57.1012", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:57.1012", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:57.1012", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:57.1012", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:57.1897", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619679,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:57.188Z\",\"updatedOn\":\"2026-03-07T03:09:57.188Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:57.1897", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:57.1897", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:57.1897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:57.2077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:57.2077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.2938", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:57.3104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:57.3104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.3104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 03:09:57.3104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 03:09:57.3211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:57.3211", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:57.3211", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:57.3211", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:57.3211", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:57.4093", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619681,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:57.409Z\",\"updatedOn\":\"2026-03-07T03:09:57.409Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:57.4093", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:57.4093", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:57.4093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:57.4212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:57.4212", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 03:09:57.5156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 03:09:57.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:57.5296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:57.5296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:57.5296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:57.5296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:57.6248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619683,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:57.622Z\",\"updatedOn\":\"2026-03-07T03:09:57.622Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:57.6248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:57.6248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:57.6248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:57.6338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:57.6338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.7248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:57.7298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:57.8292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619685,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:57.829Z\",\"updatedOn\":\"2026-03-07T03:09:57.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:57.8292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:57.8292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:57.8292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:57.8530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:57.8530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:57.9392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:57.9458", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:58.0424", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619687,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:58.043Z\",\"updatedOn\":\"2026-03-07T03:09:58.043Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:58.0424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:58.0424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:58.0424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:58.0574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:58.0574", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.1423", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:58.1496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619689,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:58.248Z\",\"updatedOn\":\"2026-03-07T03:09:58.248Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:58.2474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 03:09:58.3410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 03:09:58.3582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:58.3582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:58.3582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:58.3582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:58.3582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:58.4446", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619691,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:58.445Z\",\"updatedOn\":\"2026-03-07T03:09:58.445Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:58.4452", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:58.4452", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:58.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:58.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:58.4452", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 03:09:58.5403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 03:09:58.5587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:58.5587", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:58.5587", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:58.5587", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:58.5587", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:58.6446", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619693,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:58.646Z\",\"updatedOn\":\"2026-03-07T03:09:58.646Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:58.6446", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:58.6446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:58.6446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:58.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:58.6560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 03:09:58.7427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 03:09:58.7614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:58.7614", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:58.7614", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:58.7614", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:58.7614", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:58.8494", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619695,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:58.849Z\",\"updatedOn\":\"2026-03-07T03:09:58.849Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:58.8494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:58.8494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:58.8494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:58.8607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:58.8607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 03:09:58.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 03:09:58.9638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:58.9638", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:58.9638", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:58.9638", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:58.9638", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:59.0493", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619697,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:59.051Z\",\"updatedOn\":\"2026-03-07T03:09:59.051Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:59.0493", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:59.0493", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:59.0493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:59.0677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:59.0677", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.1549", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:59.1672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:59.2647", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619699,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:59.266Z\",\"updatedOn\":\"2026-03-07T03:09:59.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:59.2647", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:59.2647", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:59.2647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:59.2824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:59.2824", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.3650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:09:59.3754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:59.3754", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.3754", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 03:09:59.3754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 03:09:59.3902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:59.3902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:59.3902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:59.3902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:59.3902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:59.4712", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619701,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:59.477Z\",\"updatedOn\":\"2026-03-07T03:09:59.477Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:59.4712", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:59.4712", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:59.4712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:59.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:59.4929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.5764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:09:59.5893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:59.5893", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.5893", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 03:09:59.5893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 03:09:59.5893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:59.6012", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:59.6012", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:59.6012", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:59.6012", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:59.6927", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619703,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:59.694Z\",\"updatedOn\":\"2026-03-07T03:09:59.694Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:59.6927", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:59.6927", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:59.6927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:59.7048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:59.7048", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:09:59.7866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:09:59.7866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:09:59.7866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.7866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 03:09:59.7924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 03:09:59.8063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:09:59.8063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:09:59.8063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:09:59.8063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:09:59.8063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:09:59.8899", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619705,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:09:59.893Z\",\"updatedOn\":\"2026-03-07T03:09:59.893Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:09:59.8899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:09:59.8899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:09:59.8899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:09:59.9073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:09:59.9073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:10:00.0078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:10:00.0078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:10:00.0078", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:10:00.0078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:10:04.1686", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:10:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:10:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:10:04.1984", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:10:04.7110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:10:04.7110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:10:04.7110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:10:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:10:05.2701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:10:05.2701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:10:05.2741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:10:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:10:05.8903", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:10:05.8993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:10:05.8993", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:10:05.8993", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:10:05.8993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:13:04.1810", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:13:04.1932", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:13:04.1932", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:13:04.2106", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:13:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:13:04.7326", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:13:04.7326", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:13:04.7479", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:13:05.2861", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:13:05.2861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:13:05.2861", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:13:05.3019", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:13:05.8942", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:13:05.8983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:16:04.1679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:16:04.1679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:16:04.1739", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:16:04.1969", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:16:04.7122", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:16:04.7122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:16:04.7122", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:16:04.7264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:16:05.2498", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:16:05.2519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:16:05.2519", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:16:05.2519", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:16:05.8563", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:16:05.8563", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:16:05.8604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:19:04.1504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:19:04.1504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:19:04.1575", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:19:04.1758", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:19:04.6926", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:19:04.6926", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:19:04.6926", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:19:04.7066", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:19:05.2350", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:19:05.2350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:19:05.2350", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:19:05.2555", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:19:05.9106", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:19:05.9212", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:19:05.9212", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:19:05.9212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:22:04.1936", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:22:04.1936", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:22:04.2017", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:22:04.2157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:22:04.7380", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:22:04.7380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:22:04.7380", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:22:04.7585", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:22:05.3312", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:22:05.3386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:22:05.3386", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:22:05.3386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:22:05.9801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:48.7877", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:48.7877", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:48.7929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:48.7929", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:48.7929", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 03:24:48.7929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 03:24:48.8047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:48.8047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:48.8047", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:48.8047", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:48.8047", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:48.9391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619707,\"createdOn\":\"2026-03-07T03:24:48.938Z\",\"updatedOn\":\"2026-03-07T03:24:48.938Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:48.9391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:48.9391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:48.9391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:48.9472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:48.9472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.0349", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:49.0397", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:49.1380", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619709,\"createdOn\":\"2026-03-07T03:24:49.138Z\",\"updatedOn\":\"2026-03-07T03:24:49.138Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:49.1380", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:49.1380", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:49.1380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:49.1380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:49.1480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 03:24:49.2355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 03:24:49.2475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:49.2475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:49.2475", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:49.2475", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:49.2475", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:49.3373", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619711,\"createdOn\":\"2026-03-07T03:24:49.337Z\",\"updatedOn\":\"2026-03-07T03:24:49.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:49.3373", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:49.3373", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:49.3373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:49.3528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:49.3528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.4410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:49.4516", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:49.4516", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.4516", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 03:24:49.4516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 03:24:49.4611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:49.4611", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:49.4611", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:49.4611", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:49.4611", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:49.5505", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619713,\"createdOn\":\"2026-03-07T03:24:49.550Z\",\"updatedOn\":\"2026-03-07T03:24:49.550Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:49.5505", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:49.5505", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:49.5505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:49.5649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:49.5649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.6498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:49.6637", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:49.7552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619715,\"createdOn\":\"2026-03-07T03:24:49.762Z\",\"updatedOn\":\"2026-03-07T03:24:49.762Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:49.7552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:49.7552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:49.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:49.7777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:49.7777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:49.8629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:49.8712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:49.8712", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:49.8712", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 03:24:49.8712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 03:24:49.8824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:49.8824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:49.8824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:49.8824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:49.8824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:49.9714", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619717,\"createdOn\":\"2026-03-07T03:24:49.971Z\",\"updatedOn\":\"2026-03-07T03:24:49.971Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:49.9714", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:49.9714", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:49.9714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:49.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:49.9819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 03:24:50.0708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 03:24:50.0889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:50.0889", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:50.0889", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:50.0889", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:50.0889", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:50.1823", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619719,\"createdOn\":\"2026-03-07T03:24:50.182Z\",\"updatedOn\":\"2026-03-07T03:24:50.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:50.1823", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:50.1823", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:50.1823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:50.1974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:50.1974", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.2859", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:50.2941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:50.2941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.2941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 03:24:50.2941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 03:24:50.3050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:50.3050", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:50.3050", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:50.3050", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:50.3050", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:50.4007", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619721,\"createdOn\":\"2026-03-07T03:24:50.400Z\",\"updatedOn\":\"2026-03-07T03:24:50.400Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:50.4007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:50.4007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:50.4007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:50.4167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:50.4167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:50.5041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:50.5041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:50.5041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.5041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 03:24:50.5085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 03:24:50.5263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:50.5263", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:50.5263", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:50.5263", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:50.5263", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:50.6145", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619723,\"createdOn\":\"2026-03-07T03:24:50.615Z\",\"updatedOn\":\"2026-03-07T03:24:50.615Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:50.6145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:50.6145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:50.6145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:50.6240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:50.6240", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:50.7074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:50.7074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:50.7074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.7074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 03:24:50.7130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 03:24:50.7309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:50.7309", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:50.7309", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:50.7309", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:50.7309", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:50.8189", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619725,\"createdOn\":\"2026-03-07T03:24:50.819Z\",\"updatedOn\":\"2026-03-07T03:24:50.819Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:50.8195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:50.8195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:50.8195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:50.8195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:50.8195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:50.9179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:50.9298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:51.0238", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619727,\"createdOn\":\"2026-03-07T03:24:51.028Z\",\"updatedOn\":\"2026-03-07T03:24:51.028Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:51.0238", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:51.0238", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:51.0238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:51.0385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:51.0385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.1266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:51.1363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:51.1363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.1363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 03:24:51.1363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 03:24:51.1363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:51.1475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:51.1475", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:51.1475", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:51.1475", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:51.2361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619729,\"createdOn\":\"2026-03-07T03:24:51.236Z\",\"updatedOn\":\"2026-03-07T03:24:51.236Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:51.2361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:51.2361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:51.2361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:51.2537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:51.2537", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:51.3338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:51.3338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:51.3338", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.3338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 03:24:51.3421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 03:24:51.3550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:51.3550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:51.3550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:51.3550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:51.3550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:51.4437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619731,\"createdOn\":\"2026-03-07T03:24:51.444Z\",\"updatedOn\":\"2026-03-07T03:24:51.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:51.4437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:51.4437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:51.4437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:51.4615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:51.4615", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.5428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:51.5608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:51.5608", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.5608", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 03:24:51.5608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 03:24:51.5705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:51.5705", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:51.5705", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:51.5705", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:51.5705", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:51.6584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619733,\"createdOn\":\"2026-03-07T03:24:51.659Z\",\"updatedOn\":\"2026-03-07T03:24:51.659Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:51.6584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:51.6584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:51.6584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:51.6684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:51.6684", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:51.7551", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:51.7551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 03:24:51.7573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 03:24:51.7744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:51.7744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:51.7744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:51.7744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:51.7744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:51.8628", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619735,\"createdOn\":\"2026-03-07T03:24:51.863Z\",\"updatedOn\":\"2026-03-07T03:24:51.863Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:51.8628", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:51.8628", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:51.8628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:51.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:51.8771", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 03:24:51.9653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 03:24:51.9934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:51.9934", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:51.9934", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:51.9934", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:51.9934", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:52.0797", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619737,\"createdOn\":\"2026-03-07T03:24:52.082Z\",\"updatedOn\":\"2026-03-07T03:24:52.082Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:52.0797", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:52.0797", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:52.0797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:52.0954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:52.0954", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.1810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:52.1958", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:52.2938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619739,\"createdOn\":\"2026-03-07T03:24:52.294Z\",\"updatedOn\":\"2026-03-07T03:24:52.294Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:52.2938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:52.2938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:52.2938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:52.3103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:52.3103", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:52.3974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:52.3978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:52.4131", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:52.4131", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:52.4923", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619741,\"createdOn\":\"2026-03-07T03:24:52.499Z\",\"updatedOn\":\"2026-03-07T03:24:52.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:52.4923", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:52.4923", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:52.4923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:52.5150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:52.5150", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 03:24:52.6014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 03:24:52.6253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:52.6253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:52.6253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:52.6253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:52.6253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619743,\"createdOn\":\"2026-03-07T03:24:52.714Z\",\"updatedOn\":\"2026-03-07T03:24:52.714Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:52.7135", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 03:24:52.8062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 03:24:52.8273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:52.8273", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:52.8273", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:52.8273", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:52.8273", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:52.9154", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619745,\"createdOn\":\"2026-03-07T03:24:52.915Z\",\"updatedOn\":\"2026-03-07T03:24:52.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:52.9154", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:52.9154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:52.9154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:52.9290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:52.9290", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.0138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:53.0260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:53.1184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619747,\"createdOn\":\"2026-03-07T03:24:53.124Z\",\"updatedOn\":\"2026-03-07T03:24:53.124Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:53.1184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:53.1184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:53.1184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:24:53.1333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:24:53.1333", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.2206", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:53.2296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:53.2296", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.2296", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 03:24:53.2296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 03:24:53.2412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:53.2412", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:53.2412", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:53.2412", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:53.2412", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:53.3260", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619749,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:53.330Z\",\"updatedOn\":\"2026-03-07T03:24:53.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:53.3260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:53.3260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:53.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:53.3489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:53.3489", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 03:24:53.4339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 03:24:53.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:53.4529", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:53.4529", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:53.4529", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:53.4529", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:53.5355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619751,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:53.541Z\",\"updatedOn\":\"2026-03-07T03:24:53.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:53.5355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:53.5355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:53.5355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:53.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:53.5565", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 03:24:53.6492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 03:24:53.6697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:53.6697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:53.6697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:53.6697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:53.6697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:53.7554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619753,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:53.758Z\",\"updatedOn\":\"2026-03-07T03:24:53.758Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:53.7554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:53.7554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:53.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:53.7741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:53.7741", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 03:24:53.8674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 03:24:53.8827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:53.8827", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:53.8827", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:53.8827", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:53.8827", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:53.9665", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619755,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:53.971Z\",\"updatedOn\":\"2026-03-07T03:24:53.971Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:53.9665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:53.9665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:53.9665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:53.9834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:53.9834", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 03:24:54.0707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 03:24:54.0909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:54.0909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:54.0909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:54.0909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:54.0909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619757,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:54.181Z\",\"updatedOn\":\"2026-03-07T03:24:54.181Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:54.1794", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 03:24:54.2781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 03:24:54.2978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:54.2978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:54.2978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:54.2978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:54.2978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:54.3859", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619759,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:54.386Z\",\"updatedOn\":\"2026-03-07T03:24:54.386Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:54.3859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:54.3859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:54.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:54.4069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:54.4069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:54.4897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:54.4897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:54.4977", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.4977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.4977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.4977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:54.5102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:54.5102", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.5102", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 03:24:54.5102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 03:24:54.5229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:54.5229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:54.5229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:54.5229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:54.5229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:54.6108", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619761,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:54.610Z\",\"updatedOn\":\"2026-03-07T03:24:54.610Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:54.6108", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:54.6108", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:54.6108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:54.6266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:54.6266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.7128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:54.7258", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:54.8256", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619763,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:54.825Z\",\"updatedOn\":\"2026-03-07T03:24:54.825Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:54.8256", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:54.8256", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:54.8256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:54.8362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:54.8362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:54.9240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:54.9297", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:55.0271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619765,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:55.029Z\",\"updatedOn\":\"2026-03-07T03:24:55.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:55.0271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:55.0271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:55.0271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:55.0431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:55.0431", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:55.1306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:55.1306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:55.1306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.1306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 03:24:55.1320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 03:24:55.1505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:55.1505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:55.1505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:55.1505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:55.1505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:55.2393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619767,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:55.239Z\",\"updatedOn\":\"2026-03-07T03:24:55.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:55.2393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:55.2393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:55.2393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:55.2483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:55.2483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 03:24:55.3354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 03:24:55.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:55.3545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:55.3545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:55.3545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:55.3545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:55.4431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619769,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:55.443Z\",\"updatedOn\":\"2026-03-07T03:24:55.443Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:55.4431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:55.4431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:55.4431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:55.4581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:55.4581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:24:55.5460", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:24:55.5570", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:24:55.6554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619771,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:24:55.656Z\",\"updatedOn\":\"2026-03-07T03:24:55.656Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:24:55.6554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:24:55.6554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:24:55.6554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:24:55.6654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:24:55.6654", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:24:55.7514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:24:55.7514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:24:55.7514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:24:55.7514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:25:04.2008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:25:04.2098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:25:04.2098", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:25:04.2326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:25:04.7496", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:25:04.7496", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:25:04.7496", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:25:04.7656", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:25:05.3231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:25:05.3231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:25:05.3231", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:25:05.3369", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:25:05.9483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:25:05.9603", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:25:05.9603", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:28:04.1736", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:28:04.1736", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:28:04.1791", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:28:04.1916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:28:04.7030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:28:04.7030", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:28:04.7067", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:28:04.7067", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:28:05.2711", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:28:05.2711", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:28:05.2711", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:28:05.2889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:28:05.9251", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:28:05.9294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.1281", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.1281", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-07 03:30:02.1281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:02.1281", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.1440", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.1440", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:02.1440", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:02.1440", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:02.1440", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:02.2779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619773,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:02.278Z\",\"updatedOn\":\"2026-03-07T03:30:02.278Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:02.2779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:02.2779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:02.2870", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.2870", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 03:30:02.2870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:02.3773", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.3951", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.3951", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:02.3951", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:02.3951", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:02.3951", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:02.4846", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619775,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:02.485Z\",\"updatedOn\":\"2026-03-07T03:30:02.485Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:02.4846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:02.4864", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:02.4864", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.4864", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 03:30:02.4864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:02.5838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:02.5838", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.5838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.5838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.5838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:02.5957", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:02.6973", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619777,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:02.697Z\",\"updatedOn\":\"2026-03-07T03:30:02.697Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:02.6973", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:02.6973", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:02.7108", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.7108", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 03:30:02.7108", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:02.8002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:02.8002", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.8002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.8002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:02.8002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:02.8146", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:02.9087", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619779,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:02.912Z\",\"updatedOn\":\"2026-03-07T03:30:02.912Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:02.9087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:02.9087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:02.9239", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:02.9239", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 03:30:02.9239", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:03.0084", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:03.0084", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.0084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.0084", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.0084", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:03.0183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:03.1172", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619781,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:03.117Z\",\"updatedOn\":\"2026-03-07T03:30:03.117Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:03.1172", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:03.1172", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:03.1313", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.1313", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-07 03:30:03.1313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:03.2186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:03.2186", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.2186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.2200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.2200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-07 03:30:03.2200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:03.2200", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.2385", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.2385", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:03.2385", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:03.2385", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:03.2385", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:03.3265", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619783,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:03.327Z\",\"updatedOn\":\"2026-03-07T03:30:03.327Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:03.3265", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:03.3265", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:03.3362", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.3362", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 03:30:03.3362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:03.4223", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:03.4223", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.4252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.4252", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.4252", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-07 03:30:03.4252", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:03.4252", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.4441", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.4441", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:03.4441", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:03.4441", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:03.4441", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:03.5317", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619785,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:03.532Z\",\"updatedOn\":\"2026-03-07T03:30:03.532Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:03.5317", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:03.5317", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:03.5431", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.5431", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 03:30:03.5431", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:03.6247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:03.6247", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.6247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.6325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.6325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-07 03:30:03.6325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:03.6325", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.6502", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.6502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:03.6502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:03.6502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:03.6502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:03.7340", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619787,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:03.738Z\",\"updatedOn\":\"2026-03-07T03:30:03.738Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:03.7385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:03.7385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:03.7385", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.7385", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 03:30:03.7385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:03.8332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:03.8332", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.8332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.8332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:03.8332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:03.8457", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:03.9420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619789,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:03.945Z\",\"updatedOn\":\"2026-03-07T03:30:03.945Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:03.9420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:03.9420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:03.9593", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:03.9593", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 03:30:03.9593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:04.0470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:04.0470", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.0470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.0470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.0470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-07 03:30:04.0523", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:04.0523", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.0523", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.0523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:04.0641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:04.0641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:04.0641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:04.1499", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619791,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:04.152Z\",\"updatedOn\":\"2026-03-07T03:30:04.152Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:04.1499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:04.1499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:04.1692", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.1692", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 03:30:04.1692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-07 03:30:04.2569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:04.2669", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:04.3603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619793,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:04.363Z\",\"updatedOn\":\"2026-03-07T03:30:04.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:04.3603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:04.3644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:04.3644", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.3766", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:04.3766", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-07 03:30:04.4636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:04.4704", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:04.5619", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619795,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:04.566Z\",\"updatedOn\":\"2026-03-07T03:30:04.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:04.5619", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:04.5619", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:04.5787", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.5787", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:04.5787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:04.6657", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:04.6657", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.6657", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.6657", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.6657", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:04.6763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:04.7809", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619797,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:04.780Z\",\"updatedOn\":\"2026-03-07T03:30:04.780Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:04.7809", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:04.7809", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:04.7924", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.7924", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:04.7924", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:04.8807", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:04.8961", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:04.8961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:04.8961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:04.8961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:04.8961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:04.9803", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619799,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:04.984Z\",\"updatedOn\":\"2026-03-07T03:30:04.984Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:04.9803", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:04.9803", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:05.0010", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.0010", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:05.0016", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:05.0834", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:05.0834", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.0834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.0834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.0834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:05.0970", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:05.1955", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619801,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:05.197Z\",\"updatedOn\":\"2026-03-07T03:30:05.197Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:05.1955", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:05.1955", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:05.2061", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.2061", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:05.2061", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:05.2948", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:05.2948", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.2948", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.2948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.2948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-07 03:30:05.3044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:05.3044", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.3044", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.3044", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:05.3181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:05.3181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:05.3181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:05.4030", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619803,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:05.405Z\",\"updatedOn\":\"2026-03-07T03:30:05.405Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:05.4030", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:05.4030", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:05.4188", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.4188", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:05.4188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:05.5169", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.5345", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.5345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:05.5345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:05.5345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:05.5345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:05.6254", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619805,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:05.625Z\",\"updatedOn\":\"2026-03-07T03:30:05.625Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:05.6254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:05.6254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:05.6383", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.6383", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:05.6383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:05.7272", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:05.7378", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.7572", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.7572", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:05.7572", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:05.7572", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:05.7572", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:05.8474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619807,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:05.847Z\",\"updatedOn\":\"2026-03-07T03:30:05.847Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:05.8474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:05.8474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:05.8625", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.8625", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:05.8625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:05.9513", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:05.9513", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.9513", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.9513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:05.9513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:05.9563", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:06.0531", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619809,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:06.053Z\",\"updatedOn\":\"2026-03-07T03:30:06.053Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:06.0531", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:06.0531", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:06.0678", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.0678", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:06.0678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:06.1549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:06.1549", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.1549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.1585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.1585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-07 03:30:06.1585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:06.1585", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.1745", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.1745", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:06.1745", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:06.1745", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:06.1745", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:06.2592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619811,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:06.262Z\",\"updatedOn\":\"2026-03-07T03:30:06.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:06.2592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:06.2592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:06.2748", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.2748", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:06.2748", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:06.3526", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:06.3629", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.3826", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.3826", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:06.3826", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:06.3826", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:06.3826", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:06.4773", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619813,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:06.477Z\",\"updatedOn\":\"2026-03-07T03:30:06.477Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:06.4773", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:06.4773", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:06.4899", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.4899", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:06.4899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:06.5789", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:06.5789", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.5789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.5807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.5807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-07 03:30:06.5807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:06.5807", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.5954", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.5954", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:06.5954", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:06.5954", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:06.5954", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:06.6832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619815,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:06.683Z\",\"updatedOn\":\"2026-03-07T03:30:06.683Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:06.6832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:06.6832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:06.6927", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.6927", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:06.6927", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:06.8051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:06.8051", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.8051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.8051", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:06.8051", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:06.8148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:06.9127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619817,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:06.913Z\",\"updatedOn\":\"2026-03-07T03:30:06.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:06.9127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:06.9127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:06.9280", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:06.9280", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:06.9280", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:07.0156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:07.0156", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.0156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.0196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.0196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-07 03:30:07.0196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:07.0196", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.0327", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.0327", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:07.0327", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:07.0327", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:07.0327", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:07.1230", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619819,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:07.123Z\",\"updatedOn\":\"2026-03-07T03:30:07.123Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:07.1230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:07.1230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:07.1372", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.1372", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:07.1372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:07.2248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:07.2248", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.2248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.2248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.2248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:07.2357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:07.3289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619821,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:07.338Z\",\"updatedOn\":\"2026-03-07T03:30:07.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:07.3289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:07.3384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:07.3472", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.3472", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:07.3472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:07.4332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:07.4332", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.4332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.4332", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.4332", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:07.4426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:07.5424", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619823,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:07.542Z\",\"updatedOn\":\"2026-03-07T03:30:07.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:07.5424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:07.5424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:07.5576", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.5576", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:07.5576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:07.6408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:07.6408", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.6469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.6469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.6469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-07 03:30:07.6469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:07.6469", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.6642", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.6642", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:07.6642", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:07.6642", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:07.6642", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:07.7504", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619825,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:07.752Z\",\"updatedOn\":\"2026-03-07T03:30:07.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:07.7504", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:07.7504", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:07.7631", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.7631", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:07.7631", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:07.8520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:07.8520", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.8520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.8520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:07.8520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-07 03:30:07.8662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:07.8662", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:07.8788", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.8788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:07.8788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:07.8788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:07.8788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:07.9664", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619827,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:07.966Z\",\"updatedOn\":\"2026-03-07T03:30:07.966Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:07.9664", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:07.9664", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:07.9814", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:07.9814", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:07.9814", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:08.0665", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.0850", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.0850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:08.0850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:08.0850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:08.0850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:08.1748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619829,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:08.175Z\",\"updatedOn\":\"2026-03-07T03:30:08.175Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:08.1748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:08.1748", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:08.1903", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.1903", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:08.1903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:08.2766", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:08.2766", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.2766", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.2766", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.2766", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-07 03:30:08.2892", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:08.2892", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.3004", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.3004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:08.3004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:08.3004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:08.3004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:08.3836", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619831,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:08.388Z\",\"updatedOn\":\"2026-03-07T03:30:08.388Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:08.3836", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:08.3836", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:08.3986", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.3986", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:08.3986", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:08.4852", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:08.4852", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.4852", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.4872", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:08.5015", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:08.5015", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:08.5015", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:08.5873", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619833,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:08.589Z\",\"updatedOn\":\"2026-03-07T03:30:08.589Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:08.5873", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:08.5873", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:08.6022", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.6022", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 03:30:08.6022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:08.6905", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.7096", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.7096", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:08.7096", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:08.7096", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:08.7096", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619835,\"createdOn\":\"2026-03-07T03:30:08.800Z\",\"updatedOn\":\"2026-03-07T03:30:08.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 03:30:08.8003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:08.8917", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:08.8917", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.8977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.8977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:08.8977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-07 03:30:08.8977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:08.8977", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:08.9155", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:08.9155", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:08.9155", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:08.9155", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:08.9155", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:09.0007", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619837,\"createdOn\":\"2026-03-07T03:30:09.004Z\",\"updatedOn\":\"2026-03-07T03:30:09.004Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:09.0007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:09.0007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:09.0192", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.0192", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 03:30:09.0192", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:09.1064", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:09.1064", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.1064", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.1064", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.1064", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-07 03:30:09.1157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:09.1157", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.1157", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.1157", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:09.1266", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:09.1266", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:09.1266", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:09.2142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619839,\"createdOn\":\"2026-03-07T03:30:09.214Z\",\"updatedOn\":\"2026-03-07T03:30:09.214Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:09.2142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:09.2142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:09.2247", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.2247", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 03:30:09.2247", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:09.3104", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:09.3104", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.3138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.3138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.3138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-07 03:30:09.3138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:09.3138", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.3342", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.3342", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:09.3342", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:09.3342", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:09.3342", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:09.4136", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619841,\"createdOn\":\"2026-03-07T03:30:09.422Z\",\"updatedOn\":\"2026-03-07T03:30:09.422Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:09.4136", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:09.4237", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:09.4398", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.4398", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:09.4398", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:09.5337", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.5488", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.5488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:09.5488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:09.5488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:09.5488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:09.6370", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619843,\"createdOn\":\"2026-03-07T03:30:09.637Z\",\"updatedOn\":\"2026-03-07T03:30:09.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:09.6370", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:09.6370", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:09.6510", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.6510", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:09.6510", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:09.7382", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:09.7382", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.7382", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.7382", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.7382", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-07 03:30:09.7565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:09.7565", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.7565", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.7672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:09.7672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:09.7672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:09.7672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:09.8550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619845,\"createdOn\":\"2026-03-07T03:30:09.855Z\",\"updatedOn\":\"2026-03-07T03:30:09.855Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:09.8550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:09.8550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:09.8672", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.8672", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:09.8672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:09.9550", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:09.9756", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:09.9756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:09.9756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:09.9756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:09.9756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:10.0600", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619847,\"createdOn\":\"2026-03-07T03:30:10.064Z\",\"updatedOn\":\"2026-03-07T03:30:10.064Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:10.0600", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:10.0600", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:10.0798", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.0798", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:10.0798", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:10.1669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:10.1669", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.1669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.1669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.1669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:10.1753", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:10.2731", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619849,\"createdOn\":\"2026-03-07T03:30:10.273Z\",\"updatedOn\":\"2026-03-07T03:30:10.273Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:10.2731", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:10.2731", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:10.2826", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.2826", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:10.2826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:10.3685", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.3812", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.3812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:10.3812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:10.3812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:10.3812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:10.4671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619851,\"createdOn\":\"2026-03-07T03:30:10.469Z\",\"updatedOn\":\"2026-03-07T03:30:10.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:10.4671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:10.4671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:10.4821", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.4821", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:10.4821", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:10.5695", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.5859", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.5859", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:10.5859", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:10.5859", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:10.5859", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619853,\"createdOn\":\"2026-03-07T03:30:10.674Z\",\"updatedOn\":\"2026-03-07T03:30:10.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:10.6735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:10.7697", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.7863", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.7863", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:10.7863", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:10.7863", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:10.7863", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:10.8727", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619855,\"createdOn\":\"2026-03-07T03:30:10.873Z\",\"updatedOn\":\"2026-03-07T03:30:10.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:10.8727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:10.8727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:10.8878", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.8878", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:10.8878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:10.9704", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:10.9887", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:10.9887", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:10.9887", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:10.9887", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:10.9887", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:11.0700", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619857,\"createdOn\":\"2026-03-07T03:30:11.076Z\",\"updatedOn\":\"2026-03-07T03:30:11.076Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:11.0700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:11.0700", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:11.0929", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.0929", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:11.0929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:11.1800", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:11.1800", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.1800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.1800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.1800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:11.1890", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:11.2867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619859,\"createdOn\":\"2026-03-07T03:30:11.288Z\",\"updatedOn\":\"2026-03-07T03:30:11.288Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:11.2867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:11.2867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:11.2988", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.2988", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:11.2988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:11.3843", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.4018", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.4018", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:11.4018", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:11.4018", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:11.4018", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619861,\"createdOn\":\"2026-03-07T03:30:11.490Z\",\"updatedOn\":\"2026-03-07T03:30:11.490Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:11.4899", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:11.5873", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.6030", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.6030", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:11.6030", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:11.6030", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:11.6030", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:11.6837", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619863,\"createdOn\":\"2026-03-07T03:30:11.690Z\",\"updatedOn\":\"2026-03-07T03:30:11.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:11.6837", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:11.6837", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:11.7005", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.7005", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:11.7005", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-07 03:30:11.7870", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:11.7980", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:11.8946", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619865,\"createdOn\":\"2026-03-07T03:30:11.895Z\",\"updatedOn\":\"2026-03-07T03:30:11.895Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:11.8946", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:11.8946", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:11.9123", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:11.9123", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:11.9123", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:11.9993", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:11.9993", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:11.9993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.0012", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.0012", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-07 03:30:12.0012", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.0012", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.0193", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.0193", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:12.0193", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:12.0193", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:12.0193", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:12.1068", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619867,\"createdOn\":\"2026-03-07T03:30:12.107Z\",\"updatedOn\":\"2026-03-07T03:30:12.107Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:12.1068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:12.1068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:12.1164", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.1164", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:12.1164", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:12.2028", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:12.2028", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.2028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.2028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.2048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-07 03:30:12.2048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.2048", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.2203", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.2203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:12.2203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:12.2203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:12.2203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:12.3084", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619869,\"createdOn\":\"2026-03-07T03:30:12.308Z\",\"updatedOn\":\"2026-03-07T03:30:12.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:12.3084", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:12.3084", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:12.3227", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.3227", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:12.3227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.4109", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.4279", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.4279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:12.4279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:12.4279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:12.4279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:12.5156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619871,\"createdOn\":\"2026-03-07T03:30:12.515Z\",\"updatedOn\":\"2026-03-07T03:30:12.515Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:12.5156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:12.5156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:12.5279", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.5279", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 03:30:12.5279", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6151", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6321", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6593", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6802", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.6923", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7219", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7421", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-07 03:30:12.7838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:12.7985", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:12.8187", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.8187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:12.8187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:12.8187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:12.8187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:12.9064", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619873,\"createdOn\":\"2026-03-07T03:30:12.907Z\",\"updatedOn\":\"2026-03-07T03:30:12.907Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:12.9064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:12.9064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:12.9218", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:12.9218", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-07 03:30:12.9218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:13.0092", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:13.0092", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.0092", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.0092", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.0092", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:13.0206", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:13.1184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619875,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:13.119Z\",\"updatedOn\":\"2026-03-07T03:30:13.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:13.1184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:13.1184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:13.1350", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.1350", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 03:30:13.1350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:13.2415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:13.2415", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.2415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.2415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.2415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:13.2525", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:13.3496", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619877,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:13.351Z\",\"updatedOn\":\"2026-03-07T03:30:13.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:13.3496", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:13.3496", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:13.3627", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.3627", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 03:30:13.3627", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:13.4510", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:13.4510", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.4510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.4543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.4543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-07 03:30:13.4543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:13.4543", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.4714", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.4714", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:13.4714", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:13.4714", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:13.4714", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:13.5593", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619879,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:13.559Z\",\"updatedOn\":\"2026-03-07T03:30:13.559Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:13.5593", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:13.5593", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:13.5672", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.5672", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 03:30:13.5672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:13.6539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:13.6539", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.6539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.6539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.6539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-07 03:30:13.6622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:13.6622", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.6739", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.6739", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:13.6739", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:13.6739", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:13.6739", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:13.7603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619881,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:13.760Z\",\"updatedOn\":\"2026-03-07T03:30:13.760Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:13.7603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:13.7603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:13.7759", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.7759", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 03:30:13.7759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-07 03:30:13.8642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:13.8763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:13.9706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619883,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:30:13.974Z\",\"updatedOn\":\"2026-03-07T03:30:13.974Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:13.9706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:13.9706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:13.9889", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:13.9889", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 03:30:13.9889", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:14.0762", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:14.0762", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.0762", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.0762", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.0762", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:14.0840", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:14.0954", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:14.1801", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619885,\"createdOn\":\"2026-03-07T03:30:14.182Z\",\"updatedOn\":\"2026-03-07T03:30:14.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:14.1801", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:14.1801", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:14.1977", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.1977", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-07 03:30:14.1977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:14.2848", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.3001", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.3001", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:14.3001", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:14.3001", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:14.3001", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:14.3835", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00522\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00522
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:01:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619887,\"createdOn\":\"2026-03-07T03:30:14.388Z\",\"updatedOn\":\"2026-03-07T03:30:14.388Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:14.3835", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:14.3835", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:14.4010", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.4010", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 03:30:14.4010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00522\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:01:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1198?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:14.4877", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.5077", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.5077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:30:14.5077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:30:14.5077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:30:14.5077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:30:14.5947", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00523\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00523
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:31:26 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury is on chest and fractures for multiple parts\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619889,\"createdOn\":\"2026-03-07T03:30:14.596Z\",\"updatedOn\":\"2026-03-07T03:30:14.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:30:14.5947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:30:14.5947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:30:14.6064", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.6064", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 03:30:14.6064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00523\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:31:26 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury is on chest and fractures for multiple partsLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1212?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:14.6932", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 03:30:14.7082", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.7219", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 03:30:14.7219", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 03:30:14.7219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:31:04.1431", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:31:04.1656", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:31:04.6823", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:31:04.6823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:31:04.6897", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:31:04.7088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:31:05.2413", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:31:05.2413", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:31:05.2413", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:31:05.2567", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:31:05.9101", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:34:04.1591", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:34:04.1706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:34:04.1706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:34:04.1874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:34:04.7039", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:34:04.7039", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:34:04.7039", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:34:04.7217", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:34:05.2624", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:34:05.2645", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:34:05.2645", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:34:05.2645", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:34:05.8469", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:34:05.8565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:34:05.8565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:34:05.8565", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:34:05.8565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:37:04.2358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:37:04.2358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:37:04.2467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:37:04.2598", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:37:04.2859", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:37:04.8136", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:37:04.8136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:37:04.8136", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:37:04.8309", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:37:05.4049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:37:05.4049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:37:05.4049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:37:05.4204", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:37:06.0281", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 03:39:48.9596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 03:39:48.9781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:48.9781", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:48.9781", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:48.9781", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:48.9781", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:49.1135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619891,\"createdOn\":\"2026-03-07T03:39:49.113Z\",\"updatedOn\":\"2026-03-07T03:39:49.113Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:49.1135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:49.1135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:49.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:49.1220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:49.1220", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 03:39:49.2111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 03:39:49.2254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:49.2254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:49.2254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:49.2254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:49.2254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:49.3084", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619893,\"createdOn\":\"2026-03-07T03:39:49.314Z\",\"updatedOn\":\"2026-03-07T03:39:49.314Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:49.3084", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:49.3084", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:49.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:49.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:49.3242", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 03:39:49.4142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 03:39:49.4337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:49.4337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:49.4337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:49.4337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:49.4337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:49.5217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619895,\"createdOn\":\"2026-03-07T03:39:49.522Z\",\"updatedOn\":\"2026-03-07T03:39:49.522Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:49.5217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:49.5217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:49.5231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:49.5404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:49.5404", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:49.6292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:49.6292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:49.6292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.6292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 03:39:49.6330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 03:39:49.6525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:49.6525", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:49.6525", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:49.6525", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:49.6525", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619897,\"createdOn\":\"2026-03-07T03:39:49.741Z\",\"updatedOn\":\"2026-03-07T03:39:49.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:49.7408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:49.8473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:49.8473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:49.8473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.8473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 03:39:49.8505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 03:39:49.8676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:49.8676", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:49.8676", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:49.8676", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:49.8676", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:49.9590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619899,\"createdOn\":\"2026-03-07T03:39:49.959Z\",\"updatedOn\":\"2026-03-07T03:39:49.959Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:49.9590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:49.9590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:49.9614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:49.9614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:49.9614", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:50.0683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:50.0683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:50.0683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.0683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 03:39:50.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 03:39:50.0846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 03:39:50.0846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:50.0846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:50.0846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:50.0846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:50.1653", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619901,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:50.173Z\",\"updatedOn\":\"2026-03-07T03:39:50.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:50.1653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:50.1653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:50.1653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 03:39:50.1876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 03:39:50.1876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 03:39:50.2763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 03:39:50.2963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:50.2963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:50.2963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:50.2963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:50.2963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:50.3857", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619903,\"createdOn\":\"2026-03-07T03:39:50.386Z\",\"updatedOn\":\"2026-03-07T03:39:50.386Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:50.3857", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:50.3857", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:50.3857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:50.4042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:50.4042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.4966", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:50.5100", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:50.6095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619905,\"createdOn\":\"2026-03-07T03:39:50.609Z\",\"updatedOn\":\"2026-03-07T03:39:50.609Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:50.6095", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:50.6095", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:50.6095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:50.6265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:50.6265", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.7156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:50.7290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:50.7290", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.7290", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 03:39:50.7290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 03:39:50.7413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:50.7413", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:50.7413", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:50.7413", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:50.7413", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:50.8283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619907,\"createdOn\":\"2026-03-07T03:39:50.829Z\",\"updatedOn\":\"2026-03-07T03:39:50.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:50.8283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:50.8283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:50.8283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:50.8389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:50.8389", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:50.9242", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:50.9242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:50.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 03:39:50.9295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 03:39:50.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:50.9467", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:50.9467", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:50.9467", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:50.9467", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:51.0287", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619909,\"createdOn\":\"2026-03-07T03:39:51.036Z\",\"updatedOn\":\"2026-03-07T03:39:51.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:51.0287", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:51.0287", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:51.0287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:51.0494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:51.0494", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 03:39:51.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 03:39:51.1536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:39:51.1536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:51.1536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:51.1536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:51.1536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619911,\"createdOn\":\"2026-03-07T03:39:51.243Z\",\"updatedOn\":\"2026-03-07T03:39:51.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:39:51.2431", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.3452", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:51.3541", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:51.4542", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619913,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:51.454Z\",\"updatedOn\":\"2026-03-07T03:39:51.454Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:51.4542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:51.4542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:51.4542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:51.4682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:51.4682", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:51.5509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:51.5509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:51.5509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.5509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 03:39:51.5584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 03:39:51.5718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:51.5718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:51.5718", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:51.5718", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:51.5718", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:51.6584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619915,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:51.661Z\",\"updatedOn\":\"2026-03-07T03:39:51.661Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:51.6584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:51.6632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:51.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:51.6794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:51.6794", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.7626", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:51.7799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:51.7799", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.7799", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 03:39:51.7799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 03:39:51.7905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:51.7905", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:51.7905", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:51.7905", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:51.7905", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619917,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:51.879Z\",\"updatedOn\":\"2026-03-07T03:39:51.879Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:51.8795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:51.8902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:51.8902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:51.9786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:51.9918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:52.0909", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619919,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:52.091Z\",\"updatedOn\":\"2026-03-07T03:39:52.091Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:52.0909", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:52.0909", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:52.0909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:52.1036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:52.1036", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.1878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:52.2001", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:52.2001", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.2001", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 03:39:52.2001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 03:39:52.2107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:52.2107", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:52.2107", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:52.2107", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:52.2107", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:52.3030", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619921,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:52.306Z\",\"updatedOn\":\"2026-03-07T03:39:52.306Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:52.3030", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:52.3030", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:52.3030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:52.3162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:52.3162", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:52.4094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:52.4094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:52.4094", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.4094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 03:39:52.4130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 03:39:52.4338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:52.4338", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:52.4338", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:52.4338", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:52.4338", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:52.5208", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619923,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:52.525Z\",\"updatedOn\":\"2026-03-07T03:39:52.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:52.5208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:52.5208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:52.5208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:52.5413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:52.5413", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 03:39:52.6324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 03:39:52.6474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:52.6474", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:52.6474", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:52.6474", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:52.6474", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:52.7356", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619925,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:52.736Z\",\"updatedOn\":\"2026-03-07T03:39:52.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:52.7356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:52.7356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:52.7356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:52.7495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:52.7495", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 03:39:52.8363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 03:39:52.8567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:39:52.8567", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:39:52.8567", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:39:52.8567", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:39:52.8567", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619927,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:39:52.945Z\",\"updatedOn\":\"2026-03-07T03:39:52.945Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:39:52.9444", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:39:53.0416", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:39:53.0416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:39:53.0416", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:39:53.0416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:40:04.1655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:40:04.1792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:40:04.1976", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:40:04.7131", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:40:04.7131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:40:04.7131", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:40:04.7307", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:40:05.2701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:40:05.2753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:40:05.2753", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:40:05.2753", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:40:05.8518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:43:04.1856", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:43:04.1856", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:43:04.1922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:43:04.2111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:43:04.7412", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:43:04.7412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:43:04.7412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:43:04.7572", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:43:05.3139", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:43:05.3167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:43:05.3167", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:43:05.3167", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:43:05.9405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:46:04.1558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:46:04.1558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:46:04.1604", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:46:04.1803", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:46:04.6906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:46:04.6906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:46:04.6906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:46:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:46:05.2478", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:46:05.2530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:46:05.2530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:46:05.2530", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:46:05.8570", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:46:05.8618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:46:05.8747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:46:05.8747", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:46:05.8747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:49:04.1546", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:49:04.1888", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:49:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:49:04.7082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:49:04.7161", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:49:04.7161", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:49:05.2818", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:49:05.2818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:49:05.2818", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:49:05.2983", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:49:05.9034", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:52:04.2236", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:52:04.2236", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:52:04.2294", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:52:04.2494", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:52:05.3671", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:52:05.3699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:52:05.3699", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:52:05.3699", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:52:05.9081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:52:05.9081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:52:05.9081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:52:05.9249", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:52:06.5560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:54:48.8942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:54:48.8942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:54:48.9005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:54:49.0466", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619929,\"createdOn\":\"2026-03-07T03:54:49.046Z\",\"updatedOn\":\"2026-03-07T03:54:49.046Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:54:49.0466", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:54:49.0466", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:54:49.0466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 03:54:49.0630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 03:54:49.0630", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 03:54:49.1508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 03:54:49.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:54:49.1663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:54:49.1663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:54:49.1663", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:54:49.1663", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:54:49.2501", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619931,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:54:49.255Z\",\"updatedOn\":\"2026-03-07T03:54:49.255Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:54:49.2501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:54:49.2501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:54:49.2501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:54:49.2676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:54:49.2676", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.3572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:54:49.3656", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619933,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:54:49.465Z\",\"updatedOn\":\"2026-03-07T03:54:49.465Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:54:49.4645", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.5623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:54:49.5729", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:54:49.6669", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619935,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:54:49.672Z\",\"updatedOn\":\"2026-03-07T03:54:49.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:54:49.6669", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:54:49.6669", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:54:49.6669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:54:49.6866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:54:49.6866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:54:49.7702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:54:49.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 03:54:49.7757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 03:54:49.7941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 03:54:49.7941", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 03:54:49.7941", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 03:54:49.7941", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 03:54:49.7941", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 03:54:49.8797", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619937,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T03:54:49.883Z\",\"updatedOn\":\"2026-03-07T03:54:49.883Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 03:54:49.8797", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 03:54:49.8797", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 03:54:49.8827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 03:54:49.8827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 03:54:49.8827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 03:54:49.9791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 03:54:49.9791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 03:54:49.9791", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 03:54:49.9791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:55:04.1700", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:55:04.1777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:55:04.7032", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:55:04.7032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:55:04.7032", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:55:04.7194", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:55:05.2690", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:55:05.2716", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:55:05.2716", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:55:05.2716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:55:05.8810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 03:58:04.2006", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 03:58:04.2006", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 03:58:04.2081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 03:58:04.2326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:58:04.7504", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:58:04.7531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 03:58:04.7531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 03:58:04.7696", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:58:05.3097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:58:05.3097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 03:58:05.3097", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 03:58:05.3224", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 03:58:05.9164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 03:58:05.9270", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 03:58:05.9270", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 03:58:05.9270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:01:04.1557", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:01:04.6946", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:01:04.6946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:01:04.6946", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:01:04.7136", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:01:05.2722", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:01:05.2722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:01:05.2807", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:01:05.2807", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:01:05.8889", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:01:05.8919", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:04:04.1637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:04:04.1637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:04:04.1691", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:04:04.1988", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:04:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:04:04.7171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:04:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:04:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:04:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:04:05.2774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:04:05.2774", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:04:05.2774", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:04:05.8805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:04:05.8880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:04:05.8880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:04:05.8880", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:04:05.8880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:07:04.1819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:07:04.2129", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:07:04.7328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:07:04.7328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:07:04.7328", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:07:04.7476", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:07:05.2921", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:07:05.2921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:07:05.2921", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:07:05.3061", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:07:05.8813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:07:05.8853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:48.9897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:48.9902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:48.9902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:48.9902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:48.9902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 04:09:48.9902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 04:09:49.0092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:49.0092", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:49.0092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:49.0092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:49.0092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:49.1444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619939,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:49.145Z\",\"updatedOn\":\"2026-03-07T04:09:49.145Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:49.1444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:49.1444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:49.1444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:49.1528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:49.1528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 04:09:49.2413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 04:09:49.2628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:09:49.2628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:49.2628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:49.2628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:49.2628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:49.3477", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619941,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:49.353Z\",\"updatedOn\":\"2026-03-07T04:09:49.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:49.3516", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:49.3516", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:49.3516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:09:49.3516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:09:49.3516", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 04:09:49.4445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 04:09:49.4671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:09:49.4671", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:49.4671", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:49.4671", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:49.4671", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619943,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:49.566Z\",\"updatedOn\":\"2026-03-07T04:09:49.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:09:49.5693", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.6674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:49.6805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:49.7751", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619945,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:49.781Z\",\"updatedOn\":\"2026-03-07T04:09:49.781Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:49.7751", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:49.7751", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:49.7751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:09:49.7885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:09:49.7885", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:49.8749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:49.8845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:49.9800", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619947,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:49.984Z\",\"updatedOn\":\"2026-03-07T04:09:49.984Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:49.9800", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:49.9800", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:49.9800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:49.9980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:49.9980", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 04:09:50.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 04:09:50.0998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:50.0998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:50.0998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:50.0998", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:50.0998", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:50.1875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619949,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:50.189Z\",\"updatedOn\":\"2026-03-07T04:09:50.189Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:50.1875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:50.1875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:50.1875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:50.2029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:50.2029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 04:09:50.2903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 04:09:50.3109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:50.3109", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:50.3109", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:50.3109", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:50.3109", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619951,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:50.400Z\",\"updatedOn\":\"2026-03-07T04:09:50.400Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:50.3975", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:50.4994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:50.5056", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619953,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:50.603Z\",\"updatedOn\":\"2026-03-07T04:09:50.603Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:50.6009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 04:09:50.6994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 04:09:50.7149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:50.7149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:50.7149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:50.7149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:50.7149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:50.7934", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619955,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:50.804Z\",\"updatedOn\":\"2026-03-07T04:09:50.804Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:50.7934", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:50.8033", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:50.8033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:50.8033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:50.8033", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 04:09:50.8995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 04:09:50.9210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:50.9210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:50.9210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:50.9210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:50.9210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:51.0098", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619957,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:51.011Z\",\"updatedOn\":\"2026-03-07T04:09:51.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:51.0098", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:51.0098", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:51.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:51.0235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:51.0235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.1108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:51.1178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:51.1178", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.1178", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 04:09:51.1178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 04:09:51.1454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:51.1454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:51.1454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:51.1465", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:51.1465", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:51.2332", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619959,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:51.235Z\",\"updatedOn\":\"2026-03-07T04:09:51.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:51.2332", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:51.2332", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:51.2332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:51.2441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:51.2441", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.3316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:51.3384", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:51.4356", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619961,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:51.437Z\",\"updatedOn\":\"2026-03-07T04:09:51.437Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:51.4356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:51.4356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:51.4356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:51.4483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:51.4483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:51.5360", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:51.5360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:51.5360", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.5360", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:51.5372", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:51.6416", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619963,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:51.643Z\",\"updatedOn\":\"2026-03-07T04:09:51.643Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:51.6416", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:51.6416", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:51.6416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:51.6528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:51.6528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 04:09:51.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 04:09:51.7630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:09:51.7630", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:51.7630", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:51.7630", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:51.7630", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:51.8532", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619965,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:51.854Z\",\"updatedOn\":\"2026-03-07T04:09:51.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:51.8532", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:51.8532", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:51.8532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:09:51.8658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:09:51.8658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:51.9577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:09:51.9588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619967,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:09:52.071Z\",\"updatedOn\":\"2026-03-07T04:09:52.071Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:09:52.0693", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:09:52.1687", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:09:52.1687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:09:52.1687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:09:52.1687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:10:04.1891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:10:04.1891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:10:04.1951", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:10:04.2110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:10:04.7393", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:10:04.7438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:10:04.7438", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:10:04.7594", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:10:05.3218", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:10:05.3218", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:10:05.3218", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:10:05.3454", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:10:05.9512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:10:05.9594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:10:05.9594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:10:05.9594", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:10:05.9594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:13:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:13:04.1900", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:13:04.2080", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:13:04.8025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:13:04.8025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:13:04.8025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:13:04.8221", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:13:05.4565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:13:05.4565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:13:05.4565", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:13:05.4565", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:13:06.2495", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:13:06.2529", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:16:04.1626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:16:04.1626", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:16:04.1716", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:16:04.1919", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:16:04.7090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:16:04.7090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:16:04.7090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:16:04.7267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:16:05.2987", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:16:05.2987", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:16:05.2987", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:16:05.3122", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:16:05.8734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:16:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:16:05.8912", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:16:05.8912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:19:04.1715", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:19:04.1851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:19:04.1851", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:19:04.2053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:19:04.7214", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:19:04.7214", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:19:04.7214", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:19:04.7380", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:19:05.3078", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:19:05.3104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:19:05.3104", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:19:05.3359", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:19:05.9453", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:19:05.9453", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:19:05.9453", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:19:05.9489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:22:04.2228", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:22:04.2228", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:22:04.2305", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:22:04.2471", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:22:04.7659", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:22:04.7659", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:22:04.7659", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:22:04.7829", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:22:05.3422", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:22:05.3422", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:22:05.3422", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:22:05.3583", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:22:05.9599", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:22:05.9625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 04:24:48.9970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 04:24:49.0148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 04:24:49.0148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:49.0148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:49.0148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:49.0148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619969,\"createdOn\":\"2026-03-07T04:24:49.151Z\",\"updatedOn\":\"2026-03-07T04:24:49.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 04:24:49.1496", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 04:24:49.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 04:24:49.2584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:49.2584", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:49.2584", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:49.2584", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:49.2584", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:49.3472", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619971,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:49.349Z\",\"updatedOn\":\"2026-03-07T04:24:49.349Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:49.3472", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:49.3472", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:49.3472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:49.3632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:49.3632", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.4520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:49.4620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:49.4620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.4620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 04:24:49.4620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 04:24:49.4802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:49.4802", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:49.4802", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:49.4802", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:49.4802", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619973,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:49.572Z\",\"updatedOn\":\"2026-03-07T04:24:49.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:49.5687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 04:24:49.6670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 04:24:49.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:49.6878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:49.6878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:49.6878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:49.6878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:49.7762", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619975,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:49.778Z\",\"updatedOn\":\"2026-03-07T04:24:49.778Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:49.7762", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:49.7762", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:49.7762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:49.7892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:49.7892", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 04:24:49.8838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 04:24:49.9020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:24:49.9020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:49.9020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:49.9020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:49.9020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:49.9838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619977,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:49.992Z\",\"updatedOn\":\"2026-03-07T04:24:49.992Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:49.9906", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:49.9906", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:49.9906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:24:50.0052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:24:50.0052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.0930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:50.1005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:50.2011", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619979,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:50.203Z\",\"updatedOn\":\"2026-03-07T04:24:50.203Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:50.2011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:50.2011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:50.2011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 04:24:50.2186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 04:24:50.2186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 04:24:50.3048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 04:24:50.3255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:50.3255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:50.3255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:50.3255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:50.3255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:50.4119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619981,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:50.415Z\",\"updatedOn\":\"2026-03-07T04:24:50.415Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:50.4119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:50.4119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:50.4119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:50.4284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:50.4284", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.5169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:50.5251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:50.5251", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.5251", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 04:24:50.5251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 04:24:50.5374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:50.5374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:50.5374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:50.5374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:50.5374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:50.6257", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619983,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:50.627Z\",\"updatedOn\":\"2026-03-07T04:24:50.627Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:50.6257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:50.6257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:50.6257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:50.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:50.6365", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 04:24:50.7248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 04:24:50.7424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:50.7424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:50.7424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:50.7424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:50.7424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:50.8291", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619985,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:50.834Z\",\"updatedOn\":\"2026-03-07T04:24:50.834Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:50.8291", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:50.8291", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:50.8291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:50.8464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:50.8464", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:50.9321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:50.9429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:51.0412", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619987,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:51.045Z\",\"updatedOn\":\"2026-03-07T04:24:51.045Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:51.0412", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:51.0412", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:51.0412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:51.0527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:51.0527", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 04:24:51.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 04:24:51.1691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:51.1691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:51.1691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:51.1691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:51.1691", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:51.2641", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619989,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:51.261Z\",\"updatedOn\":\"2026-03-07T04:24:51.261Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:51.2641", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:51.2641", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:51.2641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:51.2804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:51.2804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 04:24:51.3692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 04:24:51.3901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:51.3901", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:51.3901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:51.3901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:51.3901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:51.4791", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619991,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:51.481Z\",\"updatedOn\":\"2026-03-07T04:24:51.481Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:51.4791", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:51.4791", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:51.4791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:51.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:51.4929", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.5765", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:51.5885", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:51.5992", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:51.5992", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:51.6808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619993,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:51.688Z\",\"updatedOn\":\"2026-03-07T04:24:51.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:51.6808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:51.6808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:51.6808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:51.6999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:51.6999", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 04:24:51.7868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 04:24:51.8039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:51.8039", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:51.8039", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:51.8039", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:51.8039", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:51.8938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619995,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:51.896Z\",\"updatedOn\":\"2026-03-07T04:24:51.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:51.8960", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:51.8960", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:51.8960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:51.8960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:51.8960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 04:24:51.9959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 04:24:52.0096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 04:24:52.0096", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:52.0096", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:52.0096", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:52.0096", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619997,\"createdOn\":\"2026-03-07T04:24:52.101Z\",\"updatedOn\":\"2026-03-07T04:24:52.101Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 04:24:52.0993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.2025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:52.2098", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:52.3101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":619999,\"createdOn\":\"2026-03-07T04:24:52.312Z\",\"updatedOn\":\"2026-03-07T04:24:52.312Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:52.3101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:52.3101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:52.3101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 04:24:52.3253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 04:24:52.3253", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.4139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:52.4269", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:52.5248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620001,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:52.529Z\",\"updatedOn\":\"2026-03-07T04:24:52.529Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:52.5248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:52.5248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:52.5248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:52.5371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:52.5371", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.6245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:52.6337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:52.7331", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620003,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:52.735Z\",\"updatedOn\":\"2026-03-07T04:24:52.735Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:52.7331", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:52.7331", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:52.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:52.7468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:52.7468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:52.8325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:52.8325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:52.8325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 04:24:52.8356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 04:24:52.8545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:52.8545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:52.8545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:52.8545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:52.8545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:52.9443", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620005,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:52.946Z\",\"updatedOn\":\"2026-03-07T04:24:52.946Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:52.9443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:52.9443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:52.9443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:52.9583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:52.9583", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.0461", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:53.0583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:53.0583", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.0583", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 04:24:53.0583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 04:24:53.0689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:53.0689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:53.0689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:53.0689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:53.0689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:53.1576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620007,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:53.159Z\",\"updatedOn\":\"2026-03-07T04:24:53.159Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:53.1576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:53.1576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:53.1576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:53.1718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:53.1718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 04:24:53.2634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 04:24:53.2780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:53.2780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:53.2780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:53.2780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:53.2780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:53.3726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620009,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:53.374Z\",\"updatedOn\":\"2026-03-07T04:24:53.374Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:53.3726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:53.3726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:53.3726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:53.3932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:53.3932", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:53.4723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:53.4822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:53.4822", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.4822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.4822", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.4822", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:53.4967", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:53.4967", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.4967", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 04:24:53.4967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 04:24:53.5084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:53.5084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:53.5084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:53.5084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:53.5084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:53.5961", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620011,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:53.598Z\",\"updatedOn\":\"2026-03-07T04:24:53.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:53.5961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:53.5961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:53.5961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:53.6058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:53.6058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:53.6911", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:53.6911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:53.6911", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.6911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 04:24:53.6963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 04:24:53.7120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:53.7120", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:53.7120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:53.7120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:53.7120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:53.7998", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620013,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:53.801Z\",\"updatedOn\":\"2026-03-07T04:24:53.801Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:53.7998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:53.7998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:53.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:53.8165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:53.8165", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 04:24:53.9002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 04:24:53.9212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:53.9212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:53.9212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:53.9212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:53.9212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:54.0094", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620015,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:54.011Z\",\"updatedOn\":\"2026-03-07T04:24:54.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:54.0094", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:54.0094", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:54.0094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:54.0256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:54.0256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:24:54.1124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:24:54.1204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:24:54.1204", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:54.1204", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 04:24:54.1204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 04:24:54.1312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:24:54.1312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:24:54.1312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:24:54.1312", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:24:54.1312", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:24:54.2196", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620017,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:24:54.221Z\",\"updatedOn\":\"2026-03-07T04:24:54.221Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:24:54.2196", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:24:54.2196", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:24:54.2196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:24:54.2376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:24:54.2376", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:24:54.3261", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:24:54.3261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:24:54.3261", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:24:54.3261", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:25:04.1619", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:25:04.1819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:25:04.7042", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:25:04.7042", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:25:04.7085", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:25:04.7085", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:25:05.2772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:25:05.2772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:25:05.2874", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:25:05.3071", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:25:06.0429", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:25:06.0520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:25:06.0520", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:25:06.0520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:28:04.1780", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:28:04.1979", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:28:04.7138", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:28:04.7138", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:28:04.7138", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:28:04.7296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:28:05.2753", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:28:05.2753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:28:05.2753", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:28:05.2891", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:28:05.9062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:28:05.9089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:31:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:31:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:31:04.1899", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:31:04.2104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:31:04.7325", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:31:04.7347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:31:04.7347", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:31:04.7484", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:31:05.3007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:31:05.3007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:31:05.3007", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:31:05.3175", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:31:05.8933", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:34:04.1339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:34:04.1339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:34:04.1397", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:34:04.1599", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:34:04.6744", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:34:04.6744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:34:04.6844", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:34:04.6844", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:34:05.2396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:34:05.2396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:34:05.2396", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:34:05.2539", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:34:05.8457", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:34:05.8560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:34:05.8560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:34:05.8560", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:34:05.8560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:37:04.1812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:37:04.2088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:37:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:37:04.7334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:37:04.7334", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:37:04.7506", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:37:05.3097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:37:05.3097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:37:05.3097", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:37:05.3277", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:37:05.9162", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:37:05.9296", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:37:05.9296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 04:39:48.9587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 04:39:48.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:48.9788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:48.9788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:48.9788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:48.9788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:49.1166", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620019,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:49.118Z\",\"updatedOn\":\"2026-03-07T04:39:49.118Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:49.1166", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:49.1166", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:49.1166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:49.1307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:49.1307", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:49.2218", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:49.2218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:49.2218", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.2218", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 04:39:49.2237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 04:39:49.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 04:39:49.2396", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:49.2396", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:49.2396", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:49.2396", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:49.3257", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620021,\"createdOn\":\"2026-03-07T04:39:49.330Z\",\"updatedOn\":\"2026-03-07T04:39:49.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:49.3257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:49.3257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:49.3257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 04:39:49.3480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 04:39:49.3485", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.4351", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:49.4567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:49.4567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.4567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 04:39:49.4567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 04:39:49.4672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:49.4672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:49.4672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:49.4672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:49.4672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:49.5550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620023,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:49.557Z\",\"updatedOn\":\"2026-03-07T04:39:49.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:49.5550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:49.5550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:49.5550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:49.5673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:49.5673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.6554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:49.6646", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:49.7618", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620025,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:49.764Z\",\"updatedOn\":\"2026-03-07T04:39:49.764Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:49.7618", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:49.7618", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:49.7618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:49.7753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:49.7753", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:49.8570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:49.8570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:49.8570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.8570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 04:39:49.8643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 04:39:49.8796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:49.8796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:49.8796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:49.8796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:49.8796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:49.9762", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620027,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:49.978Z\",\"updatedOn\":\"2026-03-07T04:39:49.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:49.9762", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:49.9762", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:49.9762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:49.9926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:49.9926", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:50.0758", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:50.0758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 04:39:50.0851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 04:39:50.1024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:50.1024", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:50.1024", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:50.1024", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:50.1024", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:50.1967", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620029,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:50.198Z\",\"updatedOn\":\"2026-03-07T04:39:50.198Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:50.1967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:50.1967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:50.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:50.2138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:50.2138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 04:39:50.3039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 04:39:50.3205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:50.3205", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:50.3205", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:50.3205", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:50.3205", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:50.4085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620031,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:50.410Z\",\"updatedOn\":\"2026-03-07T04:39:50.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:50.4085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:50.4085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:50.4085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:50.4249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:50.4249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.5134", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:50.5257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:50.5257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.5257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 04:39:50.5257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 04:39:50.5257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:50.5357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:50.5357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:50.5357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:50.5357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:50.6228", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620033,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:50.625Z\",\"updatedOn\":\"2026-03-07T04:39:50.625Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:50.6228", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:50.6228", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:50.6228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:50.6325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:50.6325", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.7149", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:50.7272", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:50.8242", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620035,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:39:50.827Z\",\"updatedOn\":\"2026-03-07T04:39:50.827Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:50.8242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:50.8242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:50.8242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:39:50.8354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:39:50.8354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:50.9244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:50.9244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:39:50.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.9244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 04:39:50.9288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 04:39:50.9456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 04:39:50.9456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:39:50.9456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:39:50.9456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:39:50.9456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:39:51.0343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620037,\"createdOn\":\"2026-03-07T04:39:51.036Z\",\"updatedOn\":\"2026-03-07T04:39:51.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:39:51.0343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:39:51.0343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:39:51.0343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 04:39:51.0480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 04:39:51.0480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:39:51.1331", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:39:51.1331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 04:39:51.1331", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:39:51.1331", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:40:04.1731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:40:04.1731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:40:04.1805", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:40:04.2049", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:40:04.7913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:40:04.7913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:40:04.7913", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:40:04.8144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:40:05.3553", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:40:05.3553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:40:05.3553", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:40:05.3705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:40:05.9749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:40:05.9888", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:40:05.9888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:43:04.1660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:43:04.1660", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:43:04.1732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:43:04.1945", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:43:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:43:04.7158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:43:04.7158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:43:04.7319", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:43:05.3181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:43:05.3181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:43:05.3181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:43:05.3340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:43:05.9385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:46:04.1497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:46:04.1497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:46:04.1599", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:46:04.1773", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:46:04.6907", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:46:04.6907", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:46:04.6907", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:46:04.7118", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:46:05.2589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:46:05.2589", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:46:05.2671", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:46:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:46:05.9075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:49:04.1318", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:49:04.1318", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:49:04.1377", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:49:04.1560", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:49:04.6729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:49:04.6729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:49:04.6729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:49:04.6899", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:49:06.1943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:49:06.1980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:49:06.1980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:49:06.1980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:49:06.7941", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:52:04.2044", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:52:04.2267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:52:04.7503", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:52:04.7503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:52:04.7503", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:52:04.7680", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:52:05.3481", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:52:05.3511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:52:05.3511", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:52:05.3511", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:52:05.9335", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:52:05.9452", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:52:05.9452", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:52:05.9452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:54:49.0108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:54:49.0108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 04:54:49.0200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 04:54:49.1678", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620039,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T04:54:49.169Z\",\"updatedOn\":\"2026-03-07T04:54:49.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 04:54:49.1678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 04:54:49.1678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 04:54:49.1678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 04:54:49.1816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 04:54:49.1816", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 04:54:49.2698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 04:54:49.2698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 04:54:49.2698", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 04:54:49.2698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:55:04.1636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:55:04.1771", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:55:04.1771", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:55:04.7062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:55:04.7089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:55:04.7089", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:55:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:55:05.2703", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:55:05.2703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:55:05.2703", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:55:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:55:05.9167", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:55:05.9327", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:55:05.9327", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:55:05.9327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 04:58:04.1729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 04:58:04.1996", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:58:04.7385", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:58:04.7385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 04:58:04.7385", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 04:58:04.7591", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:58:05.3008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:58:05.3008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 04:58:05.3008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 04:58:05.3134", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 04:58:05.9108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 04:58:05.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 04:58:05.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:01:04.1585", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:01:04.1705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:01:04.1705", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:01:04.1925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:01:04.7080", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:01:04.7080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:01:04.7080", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:01:04.7232", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:01:05.2636", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:01:05.2636", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:01:05.2636", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:01:05.2636", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:01:05.8602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:04:04.1530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:04:04.1663", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:04:04.1843", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:04:04.7021", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:04:04.7021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:04:04.7021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:04:04.7180", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:04:05.2880", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:04:05.2880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:04:05.2921", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:04:05.2921", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:04:05.8966", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:04:05.9009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:07:04.2256", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:07:04.7491", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:07:04.7491", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:07:04.7491", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:07:04.7657", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:07:05.3098", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:07:05.3098", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:07:05.3098", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:07:05.3267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:07:05.9207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:07:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:07:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:07:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:07:05.9312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 05:09:49.0089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 05:09:49.0238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:49.0238", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:49.0238", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:49.0238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:49.0238", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:49.3372", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620041,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:49.338Z\",\"updatedOn\":\"2026-03-07T05:09:49.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:49.3372", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:49.3372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:49.3372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:49.3372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:49.3479", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.4325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:49.4415", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:49.5422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620043,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:49.544Z\",\"updatedOn\":\"2026-03-07T05:09:49.544Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:49.5422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:49.5422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:49.5422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:49.5551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:49.5551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:49.6425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:49.6425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 05:09:49.6443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 05:09:49.6637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:49.6637", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:49.6637", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:49.6637", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:49.6637", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:49.7520", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620045,\"createdOn\":\"2026-03-07T05:09:49.754Z\",\"updatedOn\":\"2026-03-07T05:09:49.754Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:49.7520", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:49.7520", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:49.7520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:49.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:49.7651", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:49.8458", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 05:09:49.8520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 05:09:49.8697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:49.8697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:49.8697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:49.8697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:49.8697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:49.9646", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620047,\"createdOn\":\"2026-03-07T05:09:49.967Z\",\"updatedOn\":\"2026-03-07T05:09:49.967Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:49.9646", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:49.9646", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:49.9646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:49.9804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:49.9804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 05:09:50.0669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 05:09:50.0897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:50.0897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:50.0897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:50.0897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:50.0897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620049,\"createdOn\":\"2026-03-07T05:09:50.179Z\",\"updatedOn\":\"2026-03-07T05:09:50.179Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:50.1776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:50.2752", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:50.2854", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:50.3778", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620051,\"createdOn\":\"2026-03-07T05:09:50.385Z\",\"updatedOn\":\"2026-03-07T05:09:50.385Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:50.3778", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:50.3778", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:50.3778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:50.3968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:50.3968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.4832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:50.4892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:50.5872", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620053,\"createdOn\":\"2026-03-07T05:09:50.589Z\",\"updatedOn\":\"2026-03-07T05:09:50.589Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:50.5872", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:50.5872", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:50.5872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:50.6015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:50.6015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.6885", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:50.6966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:50.7072", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:50.7072", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:50.7940", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620055,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:50.796Z\",\"updatedOn\":\"2026-03-07T05:09:50.796Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:50.7940", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:50.7940", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:50.7940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:50.8080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:50.8080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 05:09:50.8947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 05:09:50.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:50.9106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:50.9106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:50.9106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:50.9106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:50.9907", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620057,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:51.000Z\",\"updatedOn\":\"2026-03-07T05:09:51.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:50.9907", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:50.9907", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:50.9907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:51.0128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:51.0128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 05:09:51.0994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 05:09:51.1189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:51.1189", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:51.1189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:51.1189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:51.1189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:51.2058", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620059,\"createdOn\":\"2026-03-07T05:09:51.209Z\",\"updatedOn\":\"2026-03-07T05:09:51.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:51.2058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:51.2058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:51.2058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:51.2161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:51.2161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 05:09:51.3038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 05:09:51.3219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:51.3219", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:51.3219", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:51.3219", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:51.3219", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:51.4080", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620061,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:51.411Z\",\"updatedOn\":\"2026-03-07T05:09:51.411Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:51.4101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:51.4101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:51.4101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:51.4101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:51.4101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.5077", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:51.5199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:51.6119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620063,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:51.620Z\",\"updatedOn\":\"2026-03-07T05:09:51.620Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:51.6184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:51.6184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:51.6184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:51.6296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:51.6296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.7127", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:51.7287", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:51.7287", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.7287", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 05:09:51.7287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 05:09:51.7401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:51.7401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:51.7401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:51.7401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:51.7401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:51.8274", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620065,\"createdOn\":\"2026-03-07T05:09:51.830Z\",\"updatedOn\":\"2026-03-07T05:09:51.830Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:51.8274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:51.8274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:51.8274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:51.8463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:51.8463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:51.9320", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:51.9450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:52.0444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620067,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:52.046Z\",\"updatedOn\":\"2026-03-07T05:09:52.046Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:52.0444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:52.0444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:52.0444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:52.0593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:52.0593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 05:09:52.1464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 05:09:52.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:52.1660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:52.1660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:52.1660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:52.1660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620069,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:52.256Z\",\"updatedOn\":\"2026-03-07T05:09:52.256Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:52.2538", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 05:09:52.3501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 05:09:52.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:52.3645", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:52.3645", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:52.3645", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:52.3645", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:52.4519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620071,\"createdOn\":\"2026-03-07T05:09:52.454Z\",\"updatedOn\":\"2026-03-07T05:09:52.454Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:52.4519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:52.4519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:52.4519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:52.4645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:52.4645", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:52.5606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:52.5606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:52.5606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 05:09:52.5679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 05:09:52.5875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:52.5875", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:52.5875", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:52.5875", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:52.5875", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620073,\"createdOn\":\"2026-03-07T05:09:52.677Z\",\"updatedOn\":\"2026-03-07T05:09:52.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:52.6781", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 05:09:52.7902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 05:09:52.8078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:52.8078", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:52.8078", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:52.8078", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:52.8078", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620075,\"createdOn\":\"2026-03-07T05:09:52.897Z\",\"updatedOn\":\"2026-03-07T05:09:52.897Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:52.8958", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 05:09:52.9957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 05:09:53.0129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:53.0129", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:53.0129", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:53.0129", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:53.0129", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:53.1010", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620077,\"createdOn\":\"2026-03-07T05:09:53.103Z\",\"updatedOn\":\"2026-03-07T05:09:53.103Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:53.1010", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:53.1010", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:53.1010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:53.1131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:53.1131", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.2011", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:53.2107", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:53.3053", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620079,\"createdOn\":\"2026-03-07T05:09:53.310Z\",\"updatedOn\":\"2026-03-07T05:09:53.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:53.3053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:53.3053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:53.3053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:53.3234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:53.3234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 05:09:53.4100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:53.4257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:53.4257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:53.4257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:53.4257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:53.5135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620081,\"createdOn\":\"2026-03-07T05:09:53.518Z\",\"updatedOn\":\"2026-03-07T05:09:53.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:53.5135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:53.5135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:53.5135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:53.5303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:53.5303", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 05:09:53.6159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 05:09:53.6378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:53.6378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:53.6378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:53.6378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:53.6378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:53.7257", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620083,\"createdOn\":\"2026-03-07T05:09:53.727Z\",\"updatedOn\":\"2026-03-07T05:09:53.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:53.7257", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:53.7257", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:53.7257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:53.7396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:53.7396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:53.8256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:53.8372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:53.8372", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:53.8372", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 05:09:53.8372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 05:09:53.8505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:09:53.8505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:53.8505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:53.8505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:53.8505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:53.9293", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620085,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:09:53.939Z\",\"updatedOn\":\"2026-03-07T05:09:53.939Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:53.9293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:53.9293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:53.9293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:09:53.9536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:09:53.9536", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:09:54.0426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:09:54.0545", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:09:54.1517", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620087,\"createdOn\":\"2026-03-07T05:09:54.153Z\",\"updatedOn\":\"2026-03-07T05:09:54.153Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:09:54.1517", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:09:54.1517", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:09:54.1517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:09:54.1624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:09:54.1624", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:09:54.2436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:09:54.2436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:09:54.2436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:09:54.2436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:10:04.1706", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:10:04.1706", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:10:04.1765", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:10:04.1914", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:10:04.7094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:10:04.7094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:10:04.7094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:10:04.7284", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:10:05.2706", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:10:05.2706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:10:05.2706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:10:05.2883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:10:05.8841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:10:05.8944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:10:05.8944", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:10:05.8944", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:13:04.2056", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:13:04.2329", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:13:04.7354", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:13:04.7354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:13:04.7354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:13:04.7541", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:13:05.2930", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:13:05.2970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:13:05.2970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:13:05.3205", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:13:05.9556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:16:04.1714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:16:04.1956", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:16:04.7143", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:16:04.7164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:16:04.7164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:16:04.7164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:16:05.2785", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:16:05.2785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:16:05.2785", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:16:05.2785", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:16:05.9045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:19:04.1614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:19:04.1614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:19:04.1676", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:19:04.1857", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:19:04.7083", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:19:04.7083", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:19:04.7083", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:19:04.7247", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:19:05.2470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:19:05.2470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:19:05.2470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:19:05.2652", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:19:05.8646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:19:05.8713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:22:04.2861", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:22:04.2861", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:22:04.2945", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:22:04.3313", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:22:04.8613", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:22:04.8613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:22:04.8686", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:22:04.8839", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:22:05.4568", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:22:05.4656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:22:05.4656", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:22:05.4805", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:22:06.0467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:22:06.0535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:22:06.0535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:22:06.0535", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:22:06.0535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 05:24:49.0039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 05:24:49.0253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:49.0253", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:49.0253", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:49.0253", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:49.0253", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620089,\"createdOn\":\"2026-03-07T05:24:49.167Z\",\"updatedOn\":\"2026-03-07T05:24:49.167Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:49.1659", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 05:24:49.2784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 05:24:49.2920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:49.2920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:49.2920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:49.2920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:49.2920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620091,\"createdOn\":\"2026-03-07T05:24:49.383Z\",\"updatedOn\":\"2026-03-07T05:24:49.383Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:49.3812", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 05:24:49.4742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 05:24:49.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:49.4929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:49.4929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:49.4929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:49.4929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:49.5780", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620093,\"createdOn\":\"2026-03-07T05:24:49.584Z\",\"updatedOn\":\"2026-03-07T05:24:49.584Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:49.5780", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:49.5829", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:49.5829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:49.5829", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:49.5829", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.6789", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:49.6916", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:49.7866", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620095,\"createdOn\":\"2026-03-07T05:24:49.796Z\",\"updatedOn\":\"2026-03-07T05:24:49.796Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:49.7866", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:49.7866", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:49.7866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:49.8086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:49.8086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 05:24:49.8949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 05:24:49.9128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:49.9128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:49.9128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:49.9128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:49.9128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:49.9989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620097,\"createdOn\":\"2026-03-07T05:24:50.004Z\",\"updatedOn\":\"2026-03-07T05:24:50.004Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:49.9989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:49.9989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:50.0039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:50.0039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:50.0039", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 05:24:50.0979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 05:24:50.1200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:50.1200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:50.1200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:50.1200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:50.1200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:50.2023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620099,\"createdOn\":\"2026-03-07T05:24:50.209Z\",\"updatedOn\":\"2026-03-07T05:24:50.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:50.2023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:50.2023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:50.2023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:50.2175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:50.2175", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 05:24:50.3049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 05:24:50.3300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:50.3300", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:50.3300", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:50.3300", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:50.3300", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:50.4088", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620101,\"createdOn\":\"2026-03-07T05:24:50.420Z\",\"updatedOn\":\"2026-03-07T05:24:50.420Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:50.4088", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:50.4191", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:50.4191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:50.4298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:50.4298", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:50.5175", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:50.5175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:50.5175", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.5175", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 05:24:50.5217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 05:24:50.5379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:50.5379", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:50.5379", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:50.5379", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:50.5379", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:50.6264", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620103,\"createdOn\":\"2026-03-07T05:24:50.628Z\",\"updatedOn\":\"2026-03-07T05:24:50.628Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:50.6264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:50.6264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:50.6264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:50.6396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:50.6396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 05:24:50.7266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 05:24:50.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:50.7469", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:50.7469", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:50.7469", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:50.7469", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:50.8357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620105,\"createdOn\":\"2026-03-07T05:24:50.838Z\",\"updatedOn\":\"2026-03-07T05:24:50.838Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:50.8357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:50.8357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:50.8357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:50.8556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:50.8556", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 05:24:50.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 05:24:50.9585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:50.9585", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:50.9585", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:50.9585", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:50.9585", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:51.0454", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620107,\"createdOn\":\"2026-03-07T05:24:51.048Z\",\"updatedOn\":\"2026-03-07T05:24:51.048Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:51.0454", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:51.0454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:51.0454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:51.0609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:51.0609", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 05:24:51.1478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 05:24:51.1657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:51.1657", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:51.1657", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:51.1657", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:51.1657", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:51.2520", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620109,\"createdOn\":\"2026-03-07T05:24:51.255Z\",\"updatedOn\":\"2026-03-07T05:24:51.255Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:51.2537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:51.2537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:51.2537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:51.2537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:51.2537", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 05:24:51.3502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 05:24:51.3703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:51.3703", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:51.3703", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:51.3703", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:51.3703", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:51.4489", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620111,\"createdOn\":\"2026-03-07T05:24:51.459Z\",\"updatedOn\":\"2026-03-07T05:24:51.459Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:51.4489", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:51.4489", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:51.4489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:51.4715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:51.4720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.5604", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:51.5694", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:51.6675", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620113,\"createdOn\":\"2026-03-07T05:24:51.669Z\",\"updatedOn\":\"2026-03-07T05:24:51.669Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:51.6675", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:51.6675", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:51.6675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:51.6771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:51.6771", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.7619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 05:24:51.7740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 05:24:51.7888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:51.7888", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:51.7888", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:51.7888", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:51.7888", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:51.8781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620115,\"createdOn\":\"2026-03-07T05:24:51.884Z\",\"updatedOn\":\"2026-03-07T05:24:51.884Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:51.8831", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:51.8831", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:51.8831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:51.8966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:51.8966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:51.9820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:51.9927", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:51.9927", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:51.9927", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 05:24:51.9927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 05:24:52.0059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:52.0059", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:52.0059", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:52.0059", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:52.0059", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:52.0964", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620117,\"createdOn\":\"2026-03-07T05:24:52.099Z\",\"updatedOn\":\"2026-03-07T05:24:52.099Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:52.0964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:52.0964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:52.0964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:52.1151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:52.1151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.2009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:52.2097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:52.3057", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620119,\"createdOn\":\"2026-03-07T05:24:52.309Z\",\"updatedOn\":\"2026-03-07T05:24:52.309Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:52.3057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:52.3057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:52.3057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:52.3222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:52.3222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:52.4078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:52.4078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 05:24:52.4113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 05:24:52.4260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:52.4260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:52.4260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:52.4260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:52.4260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:52.5136", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620121,\"createdOn\":\"2026-03-07T05:24:52.516Z\",\"updatedOn\":\"2026-03-07T05:24:52.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:52.5136", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:52.5136", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:52.5136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:52.5266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:52.5266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.6102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:52.6238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:52.6238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.6238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 05:24:52.6238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 05:24:52.6339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:52.6339", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:52.6339", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:52.6339", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:52.6339", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:52.7151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620123,\"createdOn\":\"2026-03-07T05:24:52.724Z\",\"updatedOn\":\"2026-03-07T05:24:52.724Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:52.7151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:52.7151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:52.7151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:52.7338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:52.7338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:52.8281", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:52.8281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:52.8281", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:52.8336", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:52.8474", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:52.9535", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620125,\"createdOn\":\"2026-03-07T05:24:52.955Z\",\"updatedOn\":\"2026-03-07T05:24:52.955Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:52.9535", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:52.9581", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:52.9581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:52.9724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:52.9724", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 05:24:53.0687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 05:24:53.0849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:24:53.0849", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:53.0849", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:53.0849", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:53.0849", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:53.1722", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620127,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:24:53.176Z\",\"updatedOn\":\"2026-03-07T05:24:53.176Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:53.1722", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:53.1722", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:53.1722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:24:53.1881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:24:53.1881", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 05:24:53.2750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 05:24:53.2934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:24:53.2934", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:53.2934", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:53.2934", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:53.2934", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:53.3809", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620129,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:24:53.383Z\",\"updatedOn\":\"2026-03-07T05:24:53.383Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:53.3809", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:53.3809", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:53.3809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:24:53.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:24:53.3953", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.4837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:53.4900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:53.5881", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620131,\"createdOn\":\"2026-03-07T05:24:53.590Z\",\"updatedOn\":\"2026-03-07T05:24:53.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:53.5881", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:53.5881", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:53.5881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:53.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:53.5987", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.6864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:53.6932", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:53.7933", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620133,\"createdOn\":\"2026-03-07T05:24:53.795Z\",\"updatedOn\":\"2026-03-07T05:24:53.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:53.7933", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:53.7933", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:53.7933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:53.8281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:53.8281", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 05:24:53.9153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 05:24:53.9326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:53.9326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:53.9326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:53.9326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:53.9326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620135,\"createdOn\":\"2026-03-07T05:24:54.023Z\",\"updatedOn\":\"2026-03-07T05:24:54.023Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:54.0207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 05:24:54.1178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 05:24:54.1424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:54.1424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:54.1424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:54.1424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:54.1424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:54.2300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620137,\"createdOn\":\"2026-03-07T05:24:54.233Z\",\"updatedOn\":\"2026-03-07T05:24:54.233Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:54.2300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:54.2300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:54.2300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:54.2412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:54.2412", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.3288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:54.3351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:54.3351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.3351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 05:24:54.3351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 05:24:54.3351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:54.3473", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:54.3473", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:54.3473", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:54.3473", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:54.4356", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620139,\"createdOn\":\"2026-03-07T05:24:54.437Z\",\"updatedOn\":\"2026-03-07T05:24:54.437Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:54.4356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:54.4356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:54.4356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:54.4464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:54.4464", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:54.5338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:54.5338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 05:24:54.5344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 05:24:54.5524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:54.5524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:54.5524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:54.5524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:54.5524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:54.6386", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620141,\"createdOn\":\"2026-03-07T05:24:54.642Z\",\"updatedOn\":\"2026-03-07T05:24:54.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:54.6386", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:54.6386", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:54.6386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:54.6509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:54.6509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 05:24:54.7386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 05:24:54.7598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:54.7598", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:54.7598", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:54.7598", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:54.7598", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620143,\"createdOn\":\"2026-03-07T05:24:54.850Z\",\"updatedOn\":\"2026-03-07T05:24:54.850Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:54.8471", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:24:54.9476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:24:54.9574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:24:54.9574", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:54.9574", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 05:24:54.9574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 05:24:54.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:24:54.9788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:24:54.9788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:24:54.9788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:24:54.9788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620145,\"createdOn\":\"2026-03-07T05:24:55.068Z\",\"updatedOn\":\"2026-03-07T05:24:55.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:24:55.0662", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:24:55.1664", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:24:55.1664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:24:55.1664", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:24:55.1664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:25:04.1693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:25:04.1693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:25:04.1693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:25:04.1693", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:25:04.1693", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:25:04.1752", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:25:04.6925", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:25:04.6925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:25:04.6925", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:25:04.7107", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:25:05.2562", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:25:05.2562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:25:05.2562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:25:05.2709", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:25:05.8723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:25:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:25:05.8798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:25:05.8798", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:25:05.8798", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:28:04.2496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:28:04.2500", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:28:04.2752", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:28:04.7971", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:28:04.7971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:28:04.7971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:28:04.8163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:28:05.3673", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:28:05.3673", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:28:05.3673", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:28:05.3829", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:28:05.9579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:28:05.9698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:28:05.9698", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:28:05.9698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:31:04.1391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:31:04.1541", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:31:04.1541", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:31:04.6817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:31:04.6817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:31:04.6817", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:31:04.6991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:31:05.2369", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:31:05.2369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:31:05.2369", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:31:05.2617", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:31:05.8380", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:31:05.8380", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:31:05.8380", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:31:05.8407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:34:04.1429", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:34:04.1673", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:34:04.6975", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:34:04.6975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:34:04.6975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:34:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:34:05.2369", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:34:05.2369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:34:05.2369", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:34:05.2570", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:34:05.8456", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:34:05.8545", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:34:05.8545", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:34:05.8545", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:37:04.2094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:37:04.2264", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:37:04.2406", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:37:04.7604", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:37:04.7604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:37:04.7604", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:37:04.7751", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:37:05.3326", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:37:05.3349", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:37:05.3349", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:37:05.3349", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:37:05.9550", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:37:05.9592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 05:39:48.9268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 05:39:48.9433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:48.9433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:48.9433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:48.9433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:48.9433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:49.0790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620147,\"createdOn\":\"2026-03-07T05:39:49.080Z\",\"updatedOn\":\"2026-03-07T05:39:49.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:49.0790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:49.0790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:49.0790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:49.0864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:49.0864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 05:39:49.1767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 05:39:49.1911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:49.1911", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:49.1911", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:49.1911", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:49.1911", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620149,\"createdOn\":\"2026-03-07T05:39:49.287Z\",\"updatedOn\":\"2026-03-07T05:39:49.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:49.2860", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 05:39:49.3803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 05:39:49.4057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:49.4057", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:49.4057", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:49.4057", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:49.4057", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:49.4947", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620151,\"createdOn\":\"2026-03-07T05:39:49.497Z\",\"updatedOn\":\"2026-03-07T05:39:49.497Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:49.4947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:49.4947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:49.4947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:49.5089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:49.5089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 05:39:49.5965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 05:39:49.6160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:49.6160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:49.6160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:49.6160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:49.6160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:49.7040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620153,\"createdOn\":\"2026-03-07T05:39:49.705Z\",\"updatedOn\":\"2026-03-07T05:39:49.705Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:49.7040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:49.7040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:49.7040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:49.7158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:49.7158", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 05:39:49.8033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 05:39:49.8190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:49.8190", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:49.8190", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:49.8190", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:49.8190", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:49.9065", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620155,\"createdOn\":\"2026-03-07T05:39:49.908Z\",\"updatedOn\":\"2026-03-07T05:39:49.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:49.9065", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:49.9065", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:49.9065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:49.9216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:49.9216", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.0097", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:50.0190", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620157,\"createdOn\":\"2026-03-07T05:39:50.120Z\",\"updatedOn\":\"2026-03-07T05:39:50.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:50.1180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 05:39:50.2136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 05:39:50.2291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:50.2291", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:50.2291", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:50.2291", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:50.2291", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620159,\"createdOn\":\"2026-03-07T05:39:50.319Z\",\"updatedOn\":\"2026-03-07T05:39:50.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:50.3163", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.4181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:50.4250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:50.5236", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620161,\"createdOn\":\"2026-03-07T05:39:50.526Z\",\"updatedOn\":\"2026-03-07T05:39:50.526Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:50.5236", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:50.5236", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:50.5236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:50.5350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:50.5350", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.6200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:50.6299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:50.7282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620163,\"createdOn\":\"2026-03-07T05:39:50.731Z\",\"updatedOn\":\"2026-03-07T05:39:50.731Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:50.7282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:50.7282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:50.7282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:50.7423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:50.7423", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:50.8296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:50.8357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:50.8357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:50.8357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 05:39:50.8357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 05:39:50.8496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:50.8496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:50.8496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:50.8496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:50.8496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:50.9376", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620165,\"createdOn\":\"2026-03-07T05:39:50.939Z\",\"updatedOn\":\"2026-03-07T05:39:50.939Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:50.9376", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:50.9376", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:50.9376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:50.9503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:50.9503", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:51.0391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:51.0498", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:51.1480", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620167,\"createdOn\":\"2026-03-07T05:39:51.149Z\",\"updatedOn\":\"2026-03-07T05:39:51.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:51.1480", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:51.1480", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:51.1480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:51.1620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:51.1620", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.2490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:51.2548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:51.3509", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620169,\"createdOn\":\"2026-03-07T05:39:51.352Z\",\"updatedOn\":\"2026-03-07T05:39:51.352Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:51.3509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:51.3509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:51.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:51.3663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:51.3663", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.4532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:51.4616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:51.4616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.4616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 05:39:51.4616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 05:39:51.4725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:51.4725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:51.4725", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:51.4725", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:51.4725", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:51.5585", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620171,\"createdOn\":\"2026-03-07T05:39:51.562Z\",\"updatedOn\":\"2026-03-07T05:39:51.562Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:51.5585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:51.5585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:51.5585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:51.5689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:51.5689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:51.6521", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:51.6521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:51.6521", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.6521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 05:39:51.6591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 05:39:51.6777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:51.6777", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:51.6777", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:51.6777", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:51.6777", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:51.7662", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620173,\"createdOn\":\"2026-03-07T05:39:51.767Z\",\"updatedOn\":\"2026-03-07T05:39:51.767Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:51.7662", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:51.7662", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:51.7662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:51.7799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:51.7799", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 05:39:51.8652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 05:39:51.8855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:51.8855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:51.8855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:51.8855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:51.8855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620175,\"createdOn\":\"2026-03-07T05:39:51.975Z\",\"updatedOn\":\"2026-03-07T05:39:51.975Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:51.9733", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 05:39:52.0684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 05:39:52.0876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:52.0876", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:52.0876", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:52.0876", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:52.0876", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:52.1736", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620177,\"createdOn\":\"2026-03-07T05:39:52.177Z\",\"updatedOn\":\"2026-03-07T05:39:52.177Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:52.1736", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:52.1778", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:52.1778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:52.1926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:52.1926", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.2761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:52.2883", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:52.2883", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.2883", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 05:39:52.2883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 05:39:52.3004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:52.3004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:52.3004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:52.3004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:52.3004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:52.3801", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620179,\"createdOn\":\"2026-03-07T05:39:52.390Z\",\"updatedOn\":\"2026-03-07T05:39:52.390Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:52.3801", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:52.3801", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:52.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:52.4051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:52.4051", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 05:39:52.4930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 05:39:52.5096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:52.5096", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:52.5096", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:52.5096", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:52.5096", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620181,\"createdOn\":\"2026-03-07T05:39:52.601Z\",\"updatedOn\":\"2026-03-07T05:39:52.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:52.5996", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 05:39:52.7087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 05:39:52.7264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:52.7264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:52.7264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:52.7264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:52.7264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:52.8150", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620183,\"createdOn\":\"2026-03-07T05:39:52.816Z\",\"updatedOn\":\"2026-03-07T05:39:52.816Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:52.8150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:52.8168", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:52.8168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:52.8323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:52.8323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:52.9231", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:52.9231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:52.9231", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 05:39:52.9277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 05:39:52.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:52.9494", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:52.9494", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:52.9494", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:52.9494", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620185,\"createdOn\":\"2026-03-07T05:39:53.038Z\",\"updatedOn\":\"2026-03-07T05:39:53.038Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:53.0370", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 05:39:53.1330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 05:39:53.1512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:53.1512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:53.1512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:53.1512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:53.1512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:53.2359", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620187,\"createdOn\":\"2026-03-07T05:39:53.240Z\",\"updatedOn\":\"2026-03-07T05:39:53.240Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:53.2359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:53.2396", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:53.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:53.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:53.2396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.3377", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:53.3478", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:53.4486", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620189,\"createdOn\":\"2026-03-07T05:39:53.451Z\",\"updatedOn\":\"2026-03-07T05:39:53.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:53.4486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:53.4486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:53.4486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:53.4580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:53.4580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.5448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:53.5541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:53.5541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.5541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 05:39:53.5541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 05:39:53.5652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:53.5652", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:53.5652", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:53.5652", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:53.5652", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:53.6482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620191,\"createdOn\":\"2026-03-07T05:39:53.655Z\",\"updatedOn\":\"2026-03-07T05:39:53.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:53.6482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:53.6482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:53.6482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:53.6678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:53.6678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 05:39:53.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 05:39:53.7707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:53.7707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:53.7707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:53.7707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:53.7707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:53.8582", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620193,\"createdOn\":\"2026-03-07T05:39:53.860Z\",\"updatedOn\":\"2026-03-07T05:39:53.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:53.8582", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:53.8582", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:53.8582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:53.8774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:53.8780", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:53.9621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:53.9715", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:54.0692", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620195,\"createdOn\":\"2026-03-07T05:39:54.072Z\",\"updatedOn\":\"2026-03-07T05:39:54.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:54.0692", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:54.0692", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:54.0692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:54.0868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:54.0868", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:54.1722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:54.1722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:54.1722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.1722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 05:39:54.1772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 05:39:54.1916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:54.1916", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:54.1916", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:54.1916", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:54.1916", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:54.2801", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620197,\"createdOn\":\"2026-03-07T05:39:54.281Z\",\"updatedOn\":\"2026-03-07T05:39:54.281Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:54.2801", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:54.2801", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:54.2801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:54.2925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:54.2925", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 05:39:54.3796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 05:39:54.3995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:54.3995", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:54.3995", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:54.3995", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:54.3995", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620199,\"createdOn\":\"2026-03-07T05:39:54.489Z\",\"updatedOn\":\"2026-03-07T05:39:54.489Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:54.4876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 05:39:54.5871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 05:39:54.6045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:54.6045", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:54.6045", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:54.6045", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:54.6045", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:54.6926", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620201,\"createdOn\":\"2026-03-07T05:39:54.694Z\",\"updatedOn\":\"2026-03-07T05:39:54.694Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:54.6926", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:54.6926", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:54.6926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:54.7078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:54.7078", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:54.7963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:54.8046", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:54.8046", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:54.8046", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 05:39:54.8046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 05:39:54.8046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:54.8152", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:54.8152", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:54.8152", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:54.8152", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:54.9009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620203,\"createdOn\":\"2026-03-07T05:39:54.903Z\",\"updatedOn\":\"2026-03-07T05:39:54.903Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:54.9009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:54.9009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:54.9009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:54.9134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:54.9134", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:55.0003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:55.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:55.0003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.0003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 05:39:55.0043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 05:39:55.0263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:55.0263", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:55.0263", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:55.0263", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:55.0263", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:55.1101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620205,\"createdOn\":\"2026-03-07T05:39:55.117Z\",\"updatedOn\":\"2026-03-07T05:39:55.117Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:55.1101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:55.1101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:55.1101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:55.1348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:55.1348", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 05:39:55.2218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 05:39:55.2405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:55.2405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:55.2405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:55.2405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:55.2405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:55.3277", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620207,\"createdOn\":\"2026-03-07T05:39:55.330Z\",\"updatedOn\":\"2026-03-07T05:39:55.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:55.3277", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:55.3277", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:55.3277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:55.3377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:55.3377", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:55.4239", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:55.4247", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:55.5268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620209,\"createdOn\":\"2026-03-07T05:39:55.528Z\",\"updatedOn\":\"2026-03-07T05:39:55.528Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:55.5268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:55.5268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:55.5268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:55.5349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:55.5349", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 05:39:55.6203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 05:39:55.6382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:39:55.6382", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:39:55.6382", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:39:55.6382", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:39:55.6382", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:39:55.7259", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620211,\"createdOn\":\"2026-03-07T05:39:55.727Z\",\"updatedOn\":\"2026-03-07T05:39:55.727Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:39:55.7259", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:39:55.7259", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:39:55.7259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:39:55.7454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:39:55.7454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:39:55.8321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:39:55.8321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:39:55.8321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:39:55.8321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:40:04.1703", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:40:04.1703", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:40:04.1791", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:40:04.2058", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:40:04.7233", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:40:04.7233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:40:04.7233", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:40:04.7422", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:40:05.2883", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:40:05.2883", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:40:05.2883", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:40:05.3144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:40:05.9059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:40:05.9111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:43:04.1846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:43:04.1846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:43:04.1919", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:43:04.2122", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:43:04.7323", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:43:04.7345", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:43:04.7345", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:43:04.7542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:43:05.2938", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:43:05.2964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:43:05.2964", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:43:05.2964", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:43:05.9367", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:46:04.1421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:46:04.1532", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:46:04.1532", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:46:04.1717", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:46:04.6956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:46:04.6956", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:46:04.7097", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:46:05.2529", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:46:05.2529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:46:05.2529", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:46:05.2789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:46:05.8492", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:46:05.8581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:46:05.8581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:46:05.8581", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:46:05.8581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:49:04.1748", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:49:04.1748", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:49:04.1802", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:49:04.1973", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:49:04.7582", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:49:04.7598", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:49:04.7598", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:49:04.7598", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:49:05.5549", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:49:05.5592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:49:05.5592", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:49:05.5720", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:49:06.1599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:49:06.1699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:49:06.1699", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:49:06.1699", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:49:06.1699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:52:04.3336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:52:04.3631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:52:04.8925", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:52:04.8925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:52:04.8967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:52:04.8967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:52:05.4689", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:52:05.4770", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:52:05.4770", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:52:05.5041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:52:06.0816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:52:06.0853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.0014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:49.0022", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:49.0179", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620213,\"createdOn\":\"2026-03-07T05:54:49.151Z\",\"updatedOn\":\"2026-03-07T05:54:49.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:49.1500", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 05:54:49.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 05:54:49.2607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:49.2607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:49.2607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:49.2607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:49.2607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:49.3442", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620215,\"createdOn\":\"2026-03-07T05:54:49.350Z\",\"updatedOn\":\"2026-03-07T05:54:49.350Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:49.3442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:49.3442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:49.3442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:49.3614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:49.3619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.4513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:49.4564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:49.5564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620217,\"createdOn\":\"2026-03-07T05:54:49.558Z\",\"updatedOn\":\"2026-03-07T05:54:49.558Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:49.5564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:49.5564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:49.5564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:49.5712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:49.5712", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.6674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:49.6751", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:49.7769", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620219,\"createdOn\":\"2026-03-07T05:54:49.779Z\",\"updatedOn\":\"2026-03-07T05:54:49.779Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:49.7769", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:49.7769", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:49.7769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:49.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:49.7922", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:49.8769", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:49.8769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:49.8769", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.8769", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 05:54:49.8831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 05:54:49.8967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:49.8967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:49.8967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:49.8967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:49.8967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:49.9808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620221,\"createdOn\":\"2026-03-07T05:54:49.987Z\",\"updatedOn\":\"2026-03-07T05:54:49.987Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:49.9808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:49.9808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:49.9808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:50.0008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:50.0008", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.0894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:50.0991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:50.1979", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620223,\"createdOn\":\"2026-03-07T05:54:50.200Z\",\"updatedOn\":\"2026-03-07T05:54:50.200Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:50.1979", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:50.1979", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:50.1979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:50.2077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:50.2077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:50.2951", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:50.2951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:50.2951", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.2951", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 05:54:50.2997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 05:54:50.3186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:50.3186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:50.3186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:50.3186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:50.3186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:50.4068", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620225,\"createdOn\":\"2026-03-07T05:54:50.412Z\",\"updatedOn\":\"2026-03-07T05:54:50.412Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:50.4068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:50.4068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:50.4125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:50.4248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:50.4248", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.5099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:50.5201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:50.6166", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620227,\"createdOn\":\"2026-03-07T05:54:50.620Z\",\"updatedOn\":\"2026-03-07T05:54:50.620Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:50.6166", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:50.6166", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:50.6166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:50.6317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:50.6317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.7182", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:50.7274", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:50.7274", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.7274", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 05:54:50.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 05:54:50.7387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:50.7387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:50.7387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:50.7387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:50.7387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:50.8223", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620229,\"createdOn\":\"2026-03-07T05:54:50.828Z\",\"updatedOn\":\"2026-03-07T05:54:50.828Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:50.8223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:50.8223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:50.8223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:50.8435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:50.8435", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 05:54:50.9321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 05:54:50.9473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:50.9473", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:50.9473", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:50.9473", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:50.9473", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:51.0355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620231,\"createdOn\":\"2026-03-07T05:54:51.036Z\",\"updatedOn\":\"2026-03-07T05:54:51.036Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:51.0355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:51.0355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:51.0355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:51.0561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:51.0561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 05:54:51.1432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 05:54:51.1610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:51.1610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:51.1610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:51.1610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:51.1610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:51.2499", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620233,\"createdOn\":\"2026-03-07T05:54:51.251Z\",\"updatedOn\":\"2026-03-07T05:54:51.251Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:51.2499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:51.2499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:51.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:51.2638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:51.2638", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 05:54:51.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 05:54:51.3689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:51.3689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:51.3689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:51.3689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:51.3689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:51.4569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620235,\"createdOn\":\"2026-03-07T05:54:51.458Z\",\"updatedOn\":\"2026-03-07T05:54:51.458Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:51.4569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:51.4569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:51.4569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:51.4569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:51.4712", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.5524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 05:54:51.5683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:51.5683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.5683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 05:54:51.5683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 05:54:51.5836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 05:54:51.5836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:51.5836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:51.5836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:51.5836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:51.6691", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620237,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T05:54:51.673Z\",\"updatedOn\":\"2026-03-07T05:54:51.673Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:51.6691", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:51.6691", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:51.6691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 05:54:51.6811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 05:54:51.6811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:51.7602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:51.7602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 05:54:51.7602", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 05:54:51.7691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 05:54:51.7914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:51.7914", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:51.7914", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:51.7914", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:51.7914", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:51.8748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620239,\"createdOn\":\"2026-03-07T05:54:51.880Z\",\"updatedOn\":\"2026-03-07T05:54:51.880Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:51.8748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:51.8794", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:51.8794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:51.8939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:51.8939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:51.9782", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:51.9888", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:52.0867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620241,\"createdOn\":\"2026-03-07T05:54:52.088Z\",\"updatedOn\":\"2026-03-07T05:54:52.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:52.0867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:52.0867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:52.0867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:52.0986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:52.0986", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:52.1853", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:52.1930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:52.2900", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620243,\"createdOn\":\"2026-03-07T05:54:52.292Z\",\"updatedOn\":\"2026-03-07T05:54:52.292Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:52.2900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:52.2900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:52.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:52.3057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:52.3057", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:52.3835", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:52.3835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:52.3835", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:52.3835", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 05:54:52.3938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 05:54:52.4085", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 05:54:52.4085", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 05:54:52.4085", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 05:54:52.4085", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 05:54:52.4963", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620245,\"createdOn\":\"2026-03-07T05:54:52.497Z\",\"updatedOn\":\"2026-03-07T05:54:52.497Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 05:54:52.4963", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 05:54:52.4963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 05:54:52.4963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 05:54:52.5125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 05:54:52.5125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 05:54:52.6073", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 05:54:52.6073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 05:54:52.6073", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 05:54:52.6073", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:55:04.2052", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:55:04.2333", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:55:04.7531", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:55:04.7531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:55:04.7531", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:55:04.7720", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:55:05.3128", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:55:05.3128", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:55:05.3164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:55:05.3398", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:55:05.9373", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:55:05.9398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 05:58:04.1913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 05:58:04.2026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 05:58:04.2026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:58:04.7463", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:58:04.7463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 05:58:04.7501", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 05:58:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:58:05.3192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:58:05.3192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 05:58:05.3270", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 05:58:05.3270", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 05:58:05.9639", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 05:58:05.9681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:01:04.1264", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:01:04.1362", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:01:04.1560", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:01:04.6797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:01:04.6797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:01:04.6845", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:01:04.6997", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:01:05.2434", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:01:05.2470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:01:05.2470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:01:05.2470", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:01:05.8559", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:04:04.1825", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:04:04.2105", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:04:04.7421", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:04:04.7447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:04:04.7447", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:04:04.7447", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:04:05.2985", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:04:05.2985", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:04:05.2985", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:04:05.3113", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:04:05.8978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:04:05.9010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:07:04.2620", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:07:04.2718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:07:04.2718", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:07:04.2936", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:07:04.8114", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:07:04.8114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:07:04.8114", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:07:04.8285", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:07:05.3723", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:07:05.3723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:07:05.3723", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:07:05.4078", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:07:06.0075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.0734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.0734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:49.0734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:49.0802", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:49.2243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620247,\"createdOn\":\"2026-03-07T06:09:49.224Z\",\"updatedOn\":\"2026-03-07T06:09:49.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:49.2243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:49.2243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:49.2243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:49.2391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:49.2391", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.3274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:49.3329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:49.3329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.3329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 06:09:49.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 06:09:49.3477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:49.3477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:49.3477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:49.3477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:49.3477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:49.4352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620249,\"createdOn\":\"2026-03-07T06:09:49.436Z\",\"updatedOn\":\"2026-03-07T06:09:49.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:49.4352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:49.4352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:49.4352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:49.4470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:49.4470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 06:09:49.5341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 06:09:49.5533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:49.5533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:49.5533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:49.5533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:49.5533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:49.6412", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620251,\"createdOn\":\"2026-03-07T06:09:49.642Z\",\"updatedOn\":\"2026-03-07T06:09:49.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:49.6412", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:49.6412", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:49.6412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:49.6780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:49.6780", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.7650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:49.7705", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:49.8691", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620253,\"createdOn\":\"2026-03-07T06:09:49.870Z\",\"updatedOn\":\"2026-03-07T06:09:49.870Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:49.8691", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:49.8691", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:49.8691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:49.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:49.8808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:49.9682", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:49.9749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:50.0724", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620255,\"createdOn\":\"2026-03-07T06:09:50.073Z\",\"updatedOn\":\"2026-03-07T06:09:50.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:50.0724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:50.0724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:50.0724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:50.0864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:50.0864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 06:09:50.1738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 06:09:50.1895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:50.1895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:50.1895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:50.1895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:50.1895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:50.2764", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620257,\"createdOn\":\"2026-03-07T06:09:50.277Z\",\"updatedOn\":\"2026-03-07T06:09:50.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:50.2764", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:50.2764", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:50.2764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:50.2872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:50.2872", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.3743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:09:50.3801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:50.3801", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.3801", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 06:09:50.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 06:09:50.3968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:50.3968", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:50.3968", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:50.3968", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:50.3968", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:50.4842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620259,\"createdOn\":\"2026-03-07T06:09:50.485Z\",\"updatedOn\":\"2026-03-07T06:09:50.485Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:50.4842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:50.4842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:50.4842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:50.4940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:50.4940", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 06:09:50.5801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 06:09:50.5956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:09:50.5956", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:09:50.5956", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:09:50.5956", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:09:50.5956", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:09:50.6830", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620261,\"createdOn\":\"2026-03-07T06:09:50.684Z\",\"updatedOn\":\"2026-03-07T06:09:50.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:09:50.6830", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:09:50.6830", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:09:50.6830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:09:50.6926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:09:50.6926", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:09:50.7797", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:09:50.7797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:09:50.7797", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:09:50.7797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:10:04.2219", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:10:04.2532", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:10:04.7799", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:10:04.7799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:10:04.7849", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:10:04.7849", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:10:05.3639", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:10:05.3639", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:10:05.3639", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:10:05.3873", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:10:05.9947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:10:06.0025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:10:06.0025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:10:06.0025", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:10:06.0171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:13:04.1813", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:13:04.1813", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:13:04.1865", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:13:04.2100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:13:04.7453", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:13:04.7453", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:13:04.7485", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:13:04.7485", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:13:05.3035", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:13:05.3035", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:13:05.3035", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:13:05.3191", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:13:05.9215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:16:04.1568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:16:04.1683", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:16:04.1683", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:16:04.6964", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:16:04.6964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:16:04.7005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:16:04.7181", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:16:05.2290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:16:05.2313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:16:05.2313", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:16:05.2518", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:16:05.8510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:16:05.8510", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:16:05.8547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:19:04.1588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:19:04.1588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:19:04.1588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:19:04.1588", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:19:04.1588", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:19:04.1641", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:19:04.7083", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:19:04.7109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:19:04.7109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:19:04.7109", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:19:05.2766", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:19:05.2766", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:19:05.2766", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:19:05.2917", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:19:05.8925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:19:05.8990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:19:05.8990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:19:05.8990", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:19:05.8990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:22:04.2156", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:22:04.2156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:22:04.2246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:22:04.2400", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:22:04.7606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:22:04.7606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:22:04.7606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:22:04.7765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:22:05.3192", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:22:05.3192", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:22:05.3192", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:22:05.3341", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:22:05.9301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 06:24:49.0536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 06:24:49.0717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:24:49.0717", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:49.0717", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:49.0717", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:49.0717", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:49.2188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620263,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:24:49.213Z\",\"updatedOn\":\"2026-03-07T06:24:49.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:49.2188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:49.2188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:49.2188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:24:49.2267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:24:49.2267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 06:24:49.3189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 06:24:49.3384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:24:49.3384", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:49.3384", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:49.3384", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:49.3384", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:49.4293", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620265,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:24:49.430Z\",\"updatedOn\":\"2026-03-07T06:24:49.430Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:49.4293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:49.4293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:49.4293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:24:49.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:24:49.4429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 06:24:49.5327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 06:24:49.5523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:49.5523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:49.5523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:49.5523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:49.5523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:49.6369", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620267,\"createdOn\":\"2026-03-07T06:24:49.642Z\",\"updatedOn\":\"2026-03-07T06:24:49.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:49.6435", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:49.6435", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:49.6435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:49.6594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:49.6594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.7454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:49.7550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:49.8533", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620269,\"createdOn\":\"2026-03-07T06:24:49.853Z\",\"updatedOn\":\"2026-03-07T06:24:49.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:49.8533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:49.8533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:49.8533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:49.8635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:49.8635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:49.9501", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:49.9609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:49.9609", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:49.9609", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 06:24:49.9609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 06:24:49.9711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:49.9711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:49.9711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:49.9711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:49.9711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:50.0635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620271,\"createdOn\":\"2026-03-07T06:24:50.064Z\",\"updatedOn\":\"2026-03-07T06:24:50.064Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:50.0635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:50.0635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:50.0635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:50.0801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:50.0801", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 06:24:50.1673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 06:24:50.1821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:50.1821", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:50.1821", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:50.1821", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:50.1821", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:50.2644", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620273,\"createdOn\":\"2026-03-07T06:24:50.270Z\",\"updatedOn\":\"2026-03-07T06:24:50.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:50.2644", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:50.2644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:50.2644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:50.2836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:50.2836", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:50.3679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:50.3766", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:50.4702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620275,\"createdOn\":\"2026-03-07T06:24:50.474Z\",\"updatedOn\":\"2026-03-07T06:24:50.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:50.4702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:50.4702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:50.4702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:50.4872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:50.4872", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:50.5744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:50.5797", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:50.6766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620277,\"createdOn\":\"2026-03-07T06:24:50.677Z\",\"updatedOn\":\"2026-03-07T06:24:50.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:50.6766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:50.6766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:50.6766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:50.6766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:50.6894", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.7756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:50.7831", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:50.8795", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620279,\"createdOn\":\"2026-03-07T06:24:50.882Z\",\"updatedOn\":\"2026-03-07T06:24:50.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:50.8795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:50.8795", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:50.8795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:50.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:50.8935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:50.9811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:50.9914", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:50.9914", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:50.9914", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 06:24:50.9914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 06:24:51.0021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:51.0021", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:51.0021", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:51.0021", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:51.0021", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:51.0900", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620281,\"createdOn\":\"2026-03-07T06:24:51.090Z\",\"updatedOn\":\"2026-03-07T06:24:51.090Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:51.0900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:51.0900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:51.0900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:51.1054", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 06:24:51.1931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 06:24:51.2125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:51.2125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:51.2125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:51.2125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:51.2125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:51.2961", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620283,\"createdOn\":\"2026-03-07T06:24:51.299Z\",\"updatedOn\":\"2026-03-07T06:24:51.299Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:51.2961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:51.2961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:51.2961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:51.3099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:51.3099", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.3959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:51.4089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:51.5071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620285,\"createdOn\":\"2026-03-07T06:24:51.507Z\",\"updatedOn\":\"2026-03-07T06:24:51.507Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:51.5071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:51.5071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:51.5071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:24:51.5226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:24:51.5226", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.6052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:51.6140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:51.7111", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620287,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:24:51.711Z\",\"updatedOn\":\"2026-03-07T06:24:51.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:51.7111", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:51.7111", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:51.7111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:24:51.7246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:24:51.7246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:51.8112", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:51.8112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:24:51.8112", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.8112", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.8112", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:24:51.8143", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:24:51.8143", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:24:51.8143", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:51.8143", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 06:24:51.8143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 06:24:51.8326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:24:51.8326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:24:51.8326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:24:51.8326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:24:51.8326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:24:51.9180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620289,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:24:51.921Z\",\"updatedOn\":\"2026-03-07T06:24:51.921Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:24:51.9180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:24:51.9180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:24:51.9180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:24:51.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:24:51.9362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:24:52.0216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:24:52.0216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:24:52.0216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:24:52.0216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:25:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:25:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:25:04.1591", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:25:04.1802", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:25:04.6960", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:25:04.6960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:25:04.6960", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:25:04.7100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:25:05.2388", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:25:05.2388", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:25:05.2388", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:25:05.2667", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:25:05.8622", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:25:05.8765", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:25:05.8765", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:28:04.2025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:28:04.2292", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:28:04.7589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:28:04.7589", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:28:04.7589", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:28:04.7744", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:28:05.3320", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:28:05.3320", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:28:05.3320", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:28:05.3452", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:28:05.9519", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:28:05.9671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:30:02.1982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:30:02.1982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-07 06:30:02.2041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 06:30:02.2041", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 06:30:02.2156", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 06:30:02.2156", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:30:02.2156", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:30:02.2156", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:30:02.2156", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:30:02.3450", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620291,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:30:02.346Z\",\"updatedOn\":\"2026-03-07T06:30:02.346Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:30:02.3450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:30:02.3450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:30:02.3572", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 06:30:02.3572", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 06:30:02.3572", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 06:30:02.4450", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:30:02.4450", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 06:30:02.4450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:30:02.4450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:30:02.4450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-07 06:30:02.4566", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 06:30:02.4566", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 06:30:02.4672", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 06:30:02.4672", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:30:02.4672", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:30:02.4672", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:30:02.4672", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:30:02.5556", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620293,\"createdOn\":\"2026-03-07T06:30:02.555Z\",\"updatedOn\":\"2026-03-07T06:30:02.555Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:30:02.5556", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:30:02.5556", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:30:02.5711", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 06:30:02.5711", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-07 06:30:02.5711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 06:30:02.6565", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:30:02.6565", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 06:30:02.6565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:31:04.1385", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:31:04.1723", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:31:04.6932", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:31:04.6932", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:31:04.6932", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:31:04.7129", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:31:05.2498", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:31:05.2498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:31:05.2498", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:31:05.2653", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:31:05.8860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:34:04.5090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:34:04.5090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:34:04.5236", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:34:04.5446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:34:05.2257", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:34:05.2290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:34:05.2290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:34:05.2444", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:34:05.9454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:34:05.9454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:34:05.9454", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:34:05.9632", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:34:06.6046", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:34:06.6166", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:37:04.2268", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:37:04.2386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:37:04.2386", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:37:04.2386", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:37:04.7733", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:37:04.7733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:37:04.7733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:37:04.7886", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:37:05.3281", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:37:05.3281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:37:05.3281", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:37:05.3425", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:37:05.9506", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:37:05.9571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:37:05.9571", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:37:05.9571", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:37:05.9571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 06:39:48.9313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 06:39:48.9491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:39:48.9491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:48.9491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:48.9491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:48.9491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620295,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:39:49.084Z\",\"updatedOn\":\"2026-03-07T06:39:49.084Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:39:49.0843", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 06:39:49.1828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 06:39:49.1963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:49.1963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:49.1963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:49.1963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:49.1963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:49.2855", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620297,\"createdOn\":\"2026-03-07T06:39:49.285Z\",\"updatedOn\":\"2026-03-07T06:39:49.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:49.2855", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:49.2855", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:49.2855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:49.2985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:49.2985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.3874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:49.3918", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:49.4934", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620299,\"createdOn\":\"2026-03-07T06:39:49.492Z\",\"updatedOn\":\"2026-03-07T06:39:49.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:49.4934", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:49.4934", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:49.4934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:49.5067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:49.5067", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:49.5917", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:49.5917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:49.5917", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.5917", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 06:39:49.5968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 06:39:49.6187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:49.6187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:49.6187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:49.6187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:49.6187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620301,\"createdOn\":\"2026-03-07T06:39:49.707Z\",\"updatedOn\":\"2026-03-07T06:39:49.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:49.7069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:49.8019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:49.8138", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:49.9040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620303,\"createdOn\":\"2026-03-07T06:39:49.910Z\",\"updatedOn\":\"2026-03-07T06:39:49.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:49.9120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:49.9120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:49.9120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:49.9293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:49.9293", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 06:39:50.0196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 06:39:50.0411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:50.0411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:50.0411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:50.0411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:50.0411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:50.1319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620305,\"createdOn\":\"2026-03-07T06:39:50.132Z\",\"updatedOn\":\"2026-03-07T06:39:50.132Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:50.1319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:50.1319", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:50.1319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:50.1459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:50.1459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:50.2342", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:50.2342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:50.2342", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.2342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 06:39:50.2359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 06:39:50.2523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:50.2523", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:50.2523", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:50.2523", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:50.2523", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:50.3444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620307,\"createdOn\":\"2026-03-07T06:39:50.344Z\",\"updatedOn\":\"2026-03-07T06:39:50.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:50.3444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:50.3444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:50.3444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:50.3580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:50.3580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 06:39:50.4450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 06:39:50.4594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:50.4594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:50.4594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:50.4594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:50.4594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:50.5470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620309,\"createdOn\":\"2026-03-07T06:39:50.547Z\",\"updatedOn\":\"2026-03-07T06:39:50.547Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:50.5470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:50.5483", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:50.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:50.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:50.5483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 06:39:50.6464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 06:39:50.6670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:50.6670", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:50.6670", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:50.6670", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:50.6670", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:50.7545", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620311,\"createdOn\":\"2026-03-07T06:39:50.754Z\",\"updatedOn\":\"2026-03-07T06:39:50.754Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:50.7545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:50.7545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:50.7545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:50.7700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:50.7700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:50.8557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:50.8623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:50.9584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620313,\"createdOn\":\"2026-03-07T06:39:50.959Z\",\"updatedOn\":\"2026-03-07T06:39:50.959Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:50.9584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:50.9584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:50.9584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:50.9726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:50.9726", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.0593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:51.0729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:51.0729", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.0729", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 06:39:51.0729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 06:39:51.0830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:51.0830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:51.0830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:51.0830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:51.0830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:51.1706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620315,\"createdOn\":\"2026-03-07T06:39:51.170Z\",\"updatedOn\":\"2026-03-07T06:39:51.170Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:51.1706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:51.1706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:51.1706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:51.1808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:51.1808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 06:39:51.2689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 06:39:51.2892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:51.2892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:51.2892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:51.2892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:51.2892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:51.3772", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620317,\"createdOn\":\"2026-03-07T06:39:51.377Z\",\"updatedOn\":\"2026-03-07T06:39:51.377Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:51.3772", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:51.3772", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:51.3772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:51.3931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:51.3931", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.4750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:51.4924", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:51.4924", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.4924", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 06:39:51.4924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 06:39:51.5020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:51.5020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:51.5020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:51.5020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:51.5020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:51.5891", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620319,\"createdOn\":\"2026-03-07T06:39:51.590Z\",\"updatedOn\":\"2026-03-07T06:39:51.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:51.5891", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:51.5891", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:51.5891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:51.5994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:51.5994", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.6866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:51.6942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:51.7906", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620321,\"createdOn\":\"2026-03-07T06:39:51.791Z\",\"updatedOn\":\"2026-03-07T06:39:51.791Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:51.7906", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:51.7906", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:51.7906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:51.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:51.8074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 06:39:51.8956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 06:39:51.9134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:51.9134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:51.9134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:51.9134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:51.9134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:52.0000", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620323,\"createdOn\":\"2026-03-07T06:39:52.000Z\",\"updatedOn\":\"2026-03-07T06:39:52.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:52.0014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:52.0014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:52.0014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:52.0174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:52.0174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.1044", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:52.1166", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:52.1166", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.1166", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 06:39:52.1166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 06:39:52.1269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:39:52.1269", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:52.1269", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:52.1269", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:52.1269", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:52.2113", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620325,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:39:52.214Z\",\"updatedOn\":\"2026-03-07T06:39:52.214Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:52.2113", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:52.2113", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:52.2113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:39:52.2271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:39:52.2271", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 06:39:52.3141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 06:39:52.3293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:39:52.3293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:52.3293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:52.3293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:52.3293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:52.4150", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620327,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:39:52.417Z\",\"updatedOn\":\"2026-03-07T06:39:52.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:52.4150", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:52.4150", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:52.4150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:39:52.4349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:39:52.4349", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 06:39:52.5223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 06:39:52.5390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:52.5390", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:52.5390", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:52.5390", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:52.5390", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620329,\"createdOn\":\"2026-03-07T06:39:52.627Z\",\"updatedOn\":\"2026-03-07T06:39:52.627Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:52.6267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 06:39:52.7269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 06:39:52.7412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:52.7412", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:52.7412", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:52.7412", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:52.7412", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:52.8282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620331,\"createdOn\":\"2026-03-07T06:39:52.828Z\",\"updatedOn\":\"2026-03-07T06:39:52.828Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:52.8282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:52.8282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:52.8282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:52.8385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:52.8385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:52.9224", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:52.9224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:52.9272", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.9272", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.9272", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:52.9272", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:52.9390", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620333,\"createdOn\":\"2026-03-07T06:39:53.037Z\",\"updatedOn\":\"2026-03-07T06:39:53.037Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:53.0371", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.1322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:53.1451", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:53.1451", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.1451", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 06:39:53.1451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 06:39:53.1582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:53.1582", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:53.1582", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:53.1582", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:53.1582", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:53.2501", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620335,\"createdOn\":\"2026-03-07T06:39:53.250Z\",\"updatedOn\":\"2026-03-07T06:39:53.250Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:53.2501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:53.2501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:53.2501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:53.2635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:53.2635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.3523", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:53.3611", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:53.4592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620337,\"createdOn\":\"2026-03-07T06:39:53.459Z\",\"updatedOn\":\"2026-03-07T06:39:53.459Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:53.4592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:53.4592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:53.4592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:53.4723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:53.4723", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.5599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:53.5693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:53.5693", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.5693", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 06:39:53.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 06:39:53.5811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:53.5811", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:53.5811", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:53.5811", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:53.5811", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:53.6690", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620339,\"createdOn\":\"2026-03-07T06:39:53.669Z\",\"updatedOn\":\"2026-03-07T06:39:53.669Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:53.6690", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:53.6690", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:53.6690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:53.6844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:53.6844", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.7674", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:53.7823", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:53.8814", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620341,\"createdOn\":\"2026-03-07T06:39:53.881Z\",\"updatedOn\":\"2026-03-07T06:39:53.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:53.8814", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:53.8814", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:53.8814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:53.8994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:53.8994", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:53.9889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:54.0037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:54.1006", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620343,\"createdOn\":\"2026-03-07T06:39:54.101Z\",\"updatedOn\":\"2026-03-07T06:39:54.101Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:54.1006", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:54.1006", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:54.1006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:54.1134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:54.1134", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:39:54.2016", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:39:54.2081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:39:54.3019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620345,\"createdOn\":\"2026-03-07T06:39:54.305Z\",\"updatedOn\":\"2026-03-07T06:39:54.305Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:39:54.3019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:39:54.3019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:39:54.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:39:54.3199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:39:54.3199", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:39:54.4067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:39:54.4067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:39:54.4067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:39:54.4067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:40:04.1885", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:40:04.2041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:40:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:40:04.7259", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:40:04.7259", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:40:04.7396", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:40:05.2801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:40:05.2821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:40:05.2821", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:40:05.2821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:40:05.9160", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:40:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:40:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:40:05.9250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:43:04.2618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:43:04.2618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:43:04.2669", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:43:04.2815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:43:04.8187", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:43:04.8273", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:43:04.8273", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:43:04.8455", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:43:05.4204", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:43:05.4204", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:43:05.4204", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:43:05.4411", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:43:06.0307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:46:04.1747", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:46:04.1818", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:46:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:46:04.7302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:46:04.7302", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:46:04.7517", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:46:05.2919", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:46:05.2919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:46:05.2919", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:46:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:46:05.8933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:46:05.9013", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:46:05.9013", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:46:05.9013", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:49:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:49:04.1909", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:49:04.8596", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:49:04.8596", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:49:04.8596", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:49:04.8820", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:49:05.4210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:49:05.4210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:49:05.4210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:49:05.4368", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:49:06.0240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:52:04.2075", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:52:04.2353", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:52:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:52:04.7561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:52:04.7561", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:52:04.7769", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:52:05.3331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:52:05.3331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:52:05.3331", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:52:05.3511", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:52:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:52:05.9581", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:52:05.9581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 06:54:49.0563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 06:54:49.0702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:54:49.0702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:49.0702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:49.0702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:49.0702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620347,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:54:49.205Z\",\"updatedOn\":\"2026-03-07T06:54:49.205Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:54:49.2048", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 06:54:49.3032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 06:54:49.3212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:54:49.3212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:49.3212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:49.3212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:49.3212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:49.4085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620349,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:54:49.410Z\",\"updatedOn\":\"2026-03-07T06:54:49.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:49.4085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:49.4085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:49.4085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:54:49.4244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:54:49.4244", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.5075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:49.5170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:49.6130", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620351,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T06:54:49.614Z\",\"updatedOn\":\"2026-03-07T06:54:49.614Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:49.6130", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:49.6130", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:49.6130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 06:54:49.6280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 06:54:49.6280", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.7161", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:49.7238", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:49.7355", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:49.8229", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620353,\"createdOn\":\"2026-03-07T06:54:49.822Z\",\"updatedOn\":\"2026-03-07T06:54:49.822Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:49.8229", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:49.8229", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:49.8229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:54:49.8356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:54:49.8356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:49.9137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:49.9137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 06:54:49.9242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 06:54:49.9428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:54:49.9428", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:49.9428", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:49.9428", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:49.9428", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:50.0299", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620355,\"createdOn\":\"2026-03-07T06:54:50.031Z\",\"updatedOn\":\"2026-03-07T06:54:50.031Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:50.0299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:50.0329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:50.0329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:54:50.0485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:54:50.0485", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:50.1385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:50.1385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:54:50.1385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.1385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.1437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.1437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:54:50.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:50.1606", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.1606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 06:54:50.1606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 06:54:50.1782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:54:50.1782", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:50.1782", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:50.1782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:50.1782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620357,\"createdOn\":\"2026-03-07T06:54:50.266Z\",\"updatedOn\":\"2026-03-07T06:54:50.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:54:50.2666", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.3691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:54:50.3787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:50.3787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.3787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 06:54:50.3787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 06:54:50.3919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:54:50.3919", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:50.3919", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:50.3919", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:50.3919", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:50.4791", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620359,\"createdOn\":\"2026-03-07T06:54:50.480Z\",\"updatedOn\":\"2026-03-07T06:54:50.480Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:50.4791", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:50.4791", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:50.4791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:54:50.4927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:54:50.4927", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:50.5740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:50.5740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:54:50.5740", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.5740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 06:54:50.5825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 06:54:50.5961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 06:54:50.5961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 06:54:50.5961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 06:54:50.5961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 06:54:50.5961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 06:54:50.6832", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620361,\"createdOn\":\"2026-03-07T06:54:50.683Z\",\"updatedOn\":\"2026-03-07T06:54:50.683Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 06:54:50.6832", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 06:54:50.6832", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 06:54:50.6832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 06:54:50.6958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 06:54:50.6958", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 06:54:50.7822", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 06:54:50.7822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 06:54:50.7822", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 06:54:50.7822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:55:04.1882", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:55:04.1882", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:55:04.1882", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:55:04.1882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:55:04.1882", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:55:04.2073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:55:04.7315", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:55:04.7315", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:55:04.7315", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:55:04.7495", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:55:05.2929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:55:05.2929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:55:05.2929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:55:05.3059", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:55:05.9176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:55:05.9252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 06:58:04.1826", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 06:58:04.1826", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 06:58:04.1879", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 06:58:04.2156", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:58:04.7318", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:58:04.7318", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 06:58:04.7318", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 06:58:04.7475", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:58:05.2899", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:58:05.2899", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 06:58:05.2947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 06:58:05.2947", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 06:58:05.9239", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 06:58:05.9362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 06:58:05.9362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 06:58:05.9362", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 06:58:05.9362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:01:04.1965", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:01:04.1965", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:01:04.2049", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:01:04.2193", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:01:04.7355", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:01:04.7355", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:01:04.7355", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:01:04.7529", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:01:05.3087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:01:05.3087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:01:05.3087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:01:05.3240", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:01:05.9135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:01:05.9165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:04:04.1782", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:04:04.2112", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:04:04.7382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:04:04.7382", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:04:04.7409", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:04:04.7409", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:04:05.2981", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:04:05.2981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:04:05.2981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:04:05.3132", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:04:05.9231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:04:05.9313", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:04:05.9313", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:07:04.3234", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:07:04.3318", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:07:04.3318", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:07:04.3318", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:07:04.3318", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:07:04.3318", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:07:04.3575", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:07:04.8721", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:07:04.8721", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:07:04.8721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:07:04.8933", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:07:05.4542", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:07:05.4568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:07:05.4568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:07:05.4568", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:07:06.1009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:07:06.1132", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:07:06.1132", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:07:06.1132", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:07:06.1132", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:09:48.9791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:09:48.9791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:09:48.9791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:09:48.9848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:09:49.1335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620363,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:09:49.132Z\",\"updatedOn\":\"2026-03-07T07:09:49.132Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:09:49.1335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:09:49.1335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:09:49.1335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 07:09:49.1432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 07:09:49.1432", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:09:49.2269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:09:49.2409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:09:49.2409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:09:49.2409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 07:09:49.2409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 07:09:49.2507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:09:49.2507", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:09:49.2507", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:09:49.2507", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:09:49.2507", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:09:49.3385", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620365,\"createdOn\":\"2026-03-07T07:09:49.337Z\",\"updatedOn\":\"2026-03-07T07:09:49.337Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:09:49.3385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:09:49.3385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:09:49.3385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:09:49.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:09:49.3549", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:09:49.4415", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:09:49.4415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:09:49.4415", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:09:49.4415", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:10:04.2104", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:10:04.2211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:10:04.2211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:10:04.2424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:10:04.7638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:10:04.7638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:10:04.7670", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:10:04.7817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:10:05.3260", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:10:05.3260", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:10:05.3292", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:10:05.3292", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:10:05.9754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:10:05.9846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:10:05.9846", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:10:05.9846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:13:04.1712", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:13:04.1867", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:13:04.2055", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:13:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:13:04.7281", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:13:04.7326", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:13:04.7326", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:13:05.3121", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:13:05.3121", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:13:05.3121", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:13:05.3357", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:13:05.9529", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:16:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:16:04.1501", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:16:04.1501", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:16:04.1501", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:16:04.1501", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:16:04.6806", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:16:04.6827", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:16:04.6827", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:16:04.6982", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:16:05.2251", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:16:05.2251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:16:05.2251", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:16:05.2378", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:16:05.8505", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:16:05.8585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:19:04.1444", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:19:04.1444", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:19:04.1514", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:19:04.1651", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:19:04.6840", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:19:04.6840", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:19:04.6840", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:19:04.7035", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:19:05.2638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:19:05.2638", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:19:05.2638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:19:05.2805", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:19:05.8769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:19:05.8834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:19:05.8834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:19:05.8834", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:19:05.8834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:22:04.2203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:22:04.2203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:22:04.2289", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:22:04.2561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:22:04.7763", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:22:04.7763", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:22:04.7763", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:22:04.7928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:22:05.3437", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:22:05.3464", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:22:05.3464", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:22:05.3464", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:22:05.9552", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:22:05.9581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.0616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.0621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:49.0621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:49.0621", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.0621", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 07:24:49.0621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 07:24:49.0836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:49.0836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:49.0836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:49.0836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:49.0836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620367,\"createdOn\":\"2026-03-07T07:24:49.218Z\",\"updatedOn\":\"2026-03-07T07:24:49.218Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:49.2185", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 07:24:49.3159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 07:24:49.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:49.3296", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:49.3296", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:49.3296", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:49.3296", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:49.4088", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620369,\"createdOn\":\"2026-03-07T07:24:49.417Z\",\"updatedOn\":\"2026-03-07T07:24:49.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:49.4088", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:49.4088", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:49.4088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:49.4356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:49.4356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.5178", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:49.5310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620371,\"createdOn\":\"2026-03-07T07:24:49.629Z\",\"updatedOn\":\"2026-03-07T07:24:49.629Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:49.6283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.7256", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:49.7352", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:49.8301", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620373,\"createdOn\":\"2026-03-07T07:24:49.833Z\",\"updatedOn\":\"2026-03-07T07:24:49.833Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:49.8301", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:49.8301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:49.8301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:49.8506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:49.8506", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:49.9300", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:49.9300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:49.9300", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.9300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 07:24:49.9393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 07:24:49.9551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:49.9551", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:49.9551", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:49.9551", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:49.9551", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:50.0434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620375,\"createdOn\":\"2026-03-07T07:24:50.043Z\",\"updatedOn\":\"2026-03-07T07:24:50.043Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:50.0434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:50.0434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:50.0434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:50.0543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:50.0543", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:50.1377", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:50.1377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:50.1377", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.1377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 07:24:50.1429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 07:24:50.1602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:50.1602", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:50.1602", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:50.1602", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:50.1602", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:50.2432", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620377,\"createdOn\":\"2026-03-07T07:24:50.248Z\",\"updatedOn\":\"2026-03-07T07:24:50.248Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:50.2499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:50.2499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:50.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:50.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:50.2656", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.3510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:50.3589", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:50.4502", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620379,\"createdOn\":\"2026-03-07T07:24:50.456Z\",\"updatedOn\":\"2026-03-07T07:24:50.456Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:50.4576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:50.4576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:50.4576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:50.4763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:50.4763", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 07:24:50.5639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 07:24:50.5888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:50.5888", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:50.5888", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:50.5888", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:50.5888", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:50.6774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620381,\"createdOn\":\"2026-03-07T07:24:50.676Z\",\"updatedOn\":\"2026-03-07T07:24:50.676Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:50.6774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:50.6774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:50.6774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:50.6969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:50.6969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 07:24:50.7831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 07:24:50.8002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:24:50.8002", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:24:50.8002", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:24:50.8002", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:24:50.8002", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:24:50.8882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620383,\"createdOn\":\"2026-03-07T07:24:50.887Z\",\"updatedOn\":\"2026-03-07T07:24:50.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:24:50.8882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:24:50.8882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:24:50.8882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:24:50.8976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:24:50.8976", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:24:50.9838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:24:50.9838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:24:50.9838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:24:50.9838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:25:04.2546", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:25:04.2688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:25:04.2688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:25:04.2872", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:25:04.8182", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:25:04.8182", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:25:04.8182", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:25:04.8404", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:25:05.4052", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:25:05.4074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:25:05.4074", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:25:05.4286", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:25:06.0383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:25:06.0465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:25:06.0465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:25:06.0465", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:25:06.0465", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:28:04.1610", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:28:04.1698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:28:04.1698", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:28:04.1900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:28:04.7158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:28:04.7158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:28:04.7158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:28:04.7305", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:28:05.2769", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:28:05.2800", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:28:05.2800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:28:05.2800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:28:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:28:05.8713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:31:04.1559", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:31:04.1649", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:31:04.1817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:31:04.6933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:31:04.6968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:31:04.6968", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:31:04.6968", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:31:05.2782", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:31:05.2782", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:31:05.2782", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:31:05.2925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:31:05.9210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:31:05.9306", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:31:05.9306", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:31:05.9306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:34:04.1459", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:34:04.1791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:34:04.6905", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:34:04.6941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:34:04.6941", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:34:04.7133", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:34:05.2691", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:34:05.2729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:34:05.2729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:34:05.2729", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:34:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:34:05.8968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:34:05.8968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:34:05.8968", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:34:05.8968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:37:04.1889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:37:04.1889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:37:04.1961", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:37:04.2090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:37:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:37:04.7278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:37:04.7278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:37:04.7449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:37:05.3031", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:37:05.3031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:37:05.3031", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:37:05.3187", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:37:05.9183", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:37:05.9252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:37:05.9252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:37:05.9252", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:37:05.9252", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:48.9959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:48.9959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:49.0002", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620385,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:49.146Z\",\"updatedOn\":\"2026-03-07T07:39:49.146Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:49.1463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:49.2408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:49.2491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.2491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 07:39:49.2491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 07:39:49.2659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:49.2659", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:49.2659", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:49.2659", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:49.2659", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:49.3537", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620387,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:49.353Z\",\"updatedOn\":\"2026-03-07T07:39:49.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:49.3537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:49.3537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:49.3537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:49.3621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:49.3621", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.4490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:49.4538", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:49.5481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620389,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:49.552Z\",\"updatedOn\":\"2026-03-07T07:39:49.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:49.5481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:49.5481", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:49.5481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:49.5698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:49.5698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.6570", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:49.6718", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:49.7682", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620391,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:49.770Z\",\"updatedOn\":\"2026-03-07T07:39:49.770Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:49.7682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:49.7682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:49.7682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:49.7816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:49.7816", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:49.8692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:49.8760", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:49.9730", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620393,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:49.974Z\",\"updatedOn\":\"2026-03-07T07:39:49.974Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:49.9730", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:49.9730", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:49.9730", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:49.9875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:49.9875", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.0691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:50.0841", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:50.0841", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.0841", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 07:39:50.0841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 07:39:50.0950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:50.0950", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:50.0950", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:50.0950", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:50.0950", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:50.1823", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620395,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:50.182Z\",\"updatedOn\":\"2026-03-07T07:39:50.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:50.1823", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:50.1823", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:50.1823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:50.1944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:50.1944", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 07:39:50.2821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 07:39:50.3023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:50.3023", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:50.3023", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:50.3023", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:50.3023", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:50.3879", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620397,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:50.390Z\",\"updatedOn\":\"2026-03-07T07:39:50.390Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:50.3879", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:50.3879", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:50.3879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:50.4034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:50.4034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 07:39:50.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 07:39:50.5039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:50.5039", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:50.5039", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:50.5039", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:50.5039", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:50.5963", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620399,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:50.598Z\",\"updatedOn\":\"2026-03-07T07:39:50.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:50.5963", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:50.5963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:50.5963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:50.6146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:50.6146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:50.7009", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:50.7009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:50.7009", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.7009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 07:39:50.7043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 07:39:50.7297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:50.7297", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:50.7297", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:50.7297", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:50.7297", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:50.8211", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620401,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:50.820Z\",\"updatedOn\":\"2026-03-07T07:39:50.820Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:50.8211", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:50.8211", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:50.8211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:50.8336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:50.8336", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 07:39:50.9259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 07:39:50.9422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:50.9422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:50.9422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:50.9422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:50.9422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:51.0297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620403,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:51.032Z\",\"updatedOn\":\"2026-03-07T07:39:51.032Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:51.0334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:51.0334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:51.0334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:51.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:51.0468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:51.1368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:51.1368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:51.1368", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.1368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 07:39:51.1399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 07:39:51.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:51.1561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:51.1561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:51.1561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:51.1561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:51.2452", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620405,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:51.245Z\",\"updatedOn\":\"2026-03-07T07:39:51.245Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:51.2452", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:51.2452", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:51.2452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:51.2563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:51.2563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.3355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:51.3520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:51.3520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.3520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 07:39:51.3520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 07:39:51.3632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:51.3632", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:51.3632", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:51.3632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:51.3632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:51.4525", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620407,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:51.452Z\",\"updatedOn\":\"2026-03-07T07:39:51.452Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:51.4525", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:51.4525", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:51.4525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:51.4720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:51.4720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.5594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:51.5662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:51.5773", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:51.5773", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:51.5773", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:51.6649", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620409,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:51.664Z\",\"updatedOn\":\"2026-03-07T07:39:51.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:51.6649", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:51.6649", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:51.6649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:51.6827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:51.6827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.7760", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:51.7849", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:51.7849", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.7849", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 07:39:51.7849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 07:39:51.7849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:51.7963", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:51.7963", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:51.7963", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:51.7963", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620411,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:51.890Z\",\"updatedOn\":\"2026-03-07T07:39:51.890Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:51.8903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:51.9942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:52.0002", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:52.0957", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620413,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:39:52.099Z\",\"updatedOn\":\"2026-03-07T07:39:52.099Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:52.0957", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:52.0957", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:52.0957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:39:52.1141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:39:52.1141", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:52.1987", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:52.1987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:39:52.1987", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.1987", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 07:39:52.2035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 07:39:52.2212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:39:52.2212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:52.2212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:52.2212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:52.2212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:52.3081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620415,\"createdOn\":\"2026-03-07T07:39:52.307Z\",\"updatedOn\":\"2026-03-07T07:39:52.307Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:52.3081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:52.3081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:52.3081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:39:52.3178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:39:52.3178", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:52.4051", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:52.4051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 07:39:52.4059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 07:39:52.4251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:39:52.4251", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:39:52.4251", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:39:52.4251", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:39:52.4251", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:39:52.5129", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620417,\"createdOn\":\"2026-03-07T07:39:52.512Z\",\"updatedOn\":\"2026-03-07T07:39:52.512Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:39:52.5129", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:39:52.5147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:39:52.5147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:39:52.5147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:39:52.5302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:39:52.6170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:39:52.6170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:39:52.6170", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:39:52.6170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:40:04.1535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:40:04.1535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:40:04.1604", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:40:04.1729", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:40:04.6870", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:40:04.6870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:40:04.6870", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:40:04.7068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:40:05.2369", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:40:05.2369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:40:05.2369", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:40:05.2497", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:40:05.8570", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:40:05.8600", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:43:04.1707", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:43:04.1832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:43:04.1832", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:43:04.2039", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:43:04.7153", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:43:04.7153", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:43:04.7153", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:43:04.7371", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:43:05.2800", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:43:05.2800", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:43:05.2800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:43:05.2937", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:43:05.9112", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:43:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:43:05.9174", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:43:05.9174", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:43:05.9174", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:46:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:46:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:46:04.1664", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:46:04.1807", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:46:04.6972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:46:04.6972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:46:04.6972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:46:04.7142", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:46:05.2576", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:46:05.2597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:46:05.2597", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:46:05.2597", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:46:05.8708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:49:04.2099", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:49:04.2362", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:49:04.7662", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:49:04.7662", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:49:04.7714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:49:04.7714", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:49:05.3393", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:49:05.3393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:49:05.3393", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:49:05.3686", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:49:05.9988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:49:06.0101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:49:06.0101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:49:06.0101", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:49:06.0101", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:52:04.2354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:52:04.2354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:52:04.2442", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:52:04.2702", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:52:04.7893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:52:04.7893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:52:04.7893", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:52:04.8051", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:52:05.3615", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:52:05.3615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:52:05.3615", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:52:05.3791", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:52:05.9973", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:52:06.0059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:52:06.0059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:52:06.0059", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:52:06.0059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 07:54:48.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 07:54:48.9576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:48.9576", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:48.9576", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:48.9576", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:48.9576", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:49.0922", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620420,\"createdOn\":\"2026-03-07T07:54:49.090Z\",\"updatedOn\":\"2026-03-07T07:54:49.090Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:49.0922", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:49.0922", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:49.0927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:49.0927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:49.0927", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:49.1869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:49.2890", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620422,\"createdOn\":\"2026-03-07T07:54:49.287Z\",\"updatedOn\":\"2026-03-07T07:54:49.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:49.2890", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:49.2890", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:49.2890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:49.2993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:49.2993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.3869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:49.3920", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:49.4868", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620424,\"createdOn\":\"2026-03-07T07:54:49.488Z\",\"updatedOn\":\"2026-03-07T07:54:49.488Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:49.4868", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:49.4868", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:49.4868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:49.5000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:49.5000", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 07:54:49.5949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 07:54:49.6115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:49.6115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:49.6115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:49.6115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:49.6115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:49.6995", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620426,\"createdOn\":\"2026-03-07T07:54:49.699Z\",\"updatedOn\":\"2026-03-07T07:54:49.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:49.6995", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:49.6995", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:49.6995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:49.7118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:49.7118", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:49.8031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:49.8121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:49.9113", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620428,\"createdOn\":\"2026-03-07T07:54:49.910Z\",\"updatedOn\":\"2026-03-07T07:54:49.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:49.9113", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:49.9113", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:49.9113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:49.9245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:49.9245", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.0043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:50.0173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:50.1136", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620430,\"createdOn\":\"2026-03-07T07:54:50.113Z\",\"updatedOn\":\"2026-03-07T07:54:50.113Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:50.1136", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:50.1136", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:50.1136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:50.1265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:50.1265", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.2131", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:50.2220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:50.2332", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:50.2332", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:50.2332", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:50.3178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620432,\"createdOn\":\"2026-03-07T07:54:50.319Z\",\"updatedOn\":\"2026-03-07T07:54:50.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:50.3178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:50.3178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:50.3178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:50.3328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:50.3328", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:50.4201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:50.4201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:50.4201", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.4201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 07:54:50.4228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 07:54:50.4405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 07:54:50.4405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:50.4405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:50.4405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:50.4405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:50.5286", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620434,\"createdOn\":\"2026-03-07T07:54:50.527Z\",\"updatedOn\":\"2026-03-07T07:54:50.527Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:50.5286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:50.5286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:50.5286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 07:54:50.5411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 07:54:50.5411", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 07:54:50.6280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 07:54:50.6480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 07:54:50.6480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:50.6480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:50.6480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:50.6480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:50.7318", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620436,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:50.734Z\",\"updatedOn\":\"2026-03-07T07:54:50.734Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:50.7318", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:50.7318", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:50.7318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 07:54:50.7456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 07:54:50.7456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:50.8327", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:50.8427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:50.9390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620438,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:50.939Z\",\"updatedOn\":\"2026-03-07T07:54:50.939Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:50.9390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:50.9390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:50.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 07:54:50.9538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 07:54:50.9538", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:51.0405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:51.0405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 07:54:51.0405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.0405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.0405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.0456", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:51.0456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:51.0456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.0456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 07:54:51.0456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 07:54:51.0671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 07:54:51.0671", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:51.0671", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:51.0671", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:51.0671", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:51.1479", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620440,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:51.154Z\",\"updatedOn\":\"2026-03-07T07:54:51.154Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:51.1479", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:51.1479", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:51.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 07:54:51.1695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 07:54:51.1695", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.2569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:51.2666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:51.3549", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620442,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:51.364Z\",\"updatedOn\":\"2026-03-07T07:54:51.364Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:51.3652", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:51.3652", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:51.3652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:51.3784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:51.3784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:51.4656", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:51.4656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:51.4656", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.4656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:51.4678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:51.5667", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620444,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:51.567Z\",\"updatedOn\":\"2026-03-07T07:54:51.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:51.5667", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:51.5667", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:51.5667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:51.5815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:51.5815", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.6669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:51.6752", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:51.7709", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620446,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:51.772Z\",\"updatedOn\":\"2026-03-07T07:54:51.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:51.7709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:51.7709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:51.7709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:51.7819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:51.7819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:51.8705", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:51.8705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:51.8705", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.8705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 07:54:51.8746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 07:54:51.8916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:51.8916", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:51.8916", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:51.8916", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:51.8916", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:51.9789", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620448,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:51.978Z\",\"updatedOn\":\"2026-03-07T07:54:51.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:51.9789", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:51.9789", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:51.9789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:51.9974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:51.9974", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.0838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:52.0994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:52.0994", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.0994", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 07:54:52.0994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 07:54:52.1104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:52.1104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:52.1104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:52.1104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:52.1104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:52.1983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620450,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:52.197Z\",\"updatedOn\":\"2026-03-07T07:54:52.197Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:52.1983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:52.1983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:52.1983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:52.2138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:52.2138", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 07:54:52.3024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 07:54:52.3198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:52.3198", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:52.3198", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:52.3198", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:52.3198", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:52.4071", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620452,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:52.407Z\",\"updatedOn\":\"2026-03-07T07:54:52.407Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:52.4071", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:52.4071", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:52.4071", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:52.4227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:52.4227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.4999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:52.5149", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:52.6145", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620454,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:52.613Z\",\"updatedOn\":\"2026-03-07T07:54:52.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:52.6145", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:52.6145", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:52.6145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:52.6288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:52.6288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:52.7152", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:52.7152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:52.7152", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.7152", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 07:54:52.7181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 07:54:52.7341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:52.7341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:52.7341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:52.7341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:52.7341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:52.8132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620456,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:52.820Z\",\"updatedOn\":\"2026-03-07T07:54:52.820Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:52.8132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:52.8132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:52.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:52.8313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:52.8313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 07:54:52.9205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 07:54:52.9383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:52.9383", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:52.9383", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:52.9383", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:52.9383", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:53.0217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620458,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:53.025Z\",\"updatedOn\":\"2026-03-07T07:54:53.025Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:53.0217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:53.0217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:53.0217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:53.0407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:53.0407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.1482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:53.1610", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:53.1610", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.1610", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 07:54:53.1610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 07:54:53.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:53.1713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:53.1713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:53.1713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:53.1713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:53.2685", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620460,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:53.264Z\",\"updatedOn\":\"2026-03-07T07:54:53.264Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:53.2685", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:53.2685", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:53.2685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:53.2831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:53.2831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:53.3666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:53.3666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:53.3666", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 07:54:53.3746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 07:54:53.3907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:53.3907", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:53.3907", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:53.3907", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:53.3907", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:53.4916", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620462,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:53.495Z\",\"updatedOn\":\"2026-03-07T07:54:53.495Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:53.4916", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:53.4916", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:53.4916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:53.5101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:53.5101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 07:54:53.5972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 07:54:53.6135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:53.6135", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:53.6135", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:53.6135", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:53.6135", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:53.6999", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620464,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:53.700Z\",\"updatedOn\":\"2026-03-07T07:54:53.700Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:53.6999", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:53.7019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:53.7019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:53.7019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:53.7019", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:53.8040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:53.8121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:53.9105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620466,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:53.912Z\",\"updatedOn\":\"2026-03-07T07:54:53.912Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:53.9105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:53.9105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:53.9105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:53.9230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:53.9230", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:54.0050", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:54.0050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:54.0050", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.0050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 07:54:54.0146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 07:54:54.0368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:54.0368", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:54.0368", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:54.0368", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:54.0368", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:54.1286", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620468,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:54.127Z\",\"updatedOn\":\"2026-03-07T07:54:54.127Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:54.1286", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:54.1286", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:54.1286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:54.1477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:54.1477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 07:54:54.2333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 07:54:54.2576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:54.2576", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:54.2576", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:54.2576", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:54.2576", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:54.3451", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620470,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:54.344Z\",\"updatedOn\":\"2026-03-07T07:54:54.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:54.3451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:54.3451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:54.3451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:54.3589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:54.3589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 07:54:54.4581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 07:54:54.4758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:54.4758", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:54.4758", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:54.4758", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:54.4758", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:54.5563", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620472,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:54.563Z\",\"updatedOn\":\"2026-03-07T07:54:54.563Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:54.5563", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:54.5563", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:54.5563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:54.5775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:54.5775", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.6625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:54.6705", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620474,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:54.765Z\",\"updatedOn\":\"2026-03-07T07:54:54.765Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:54.7657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:54.8587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:54.8768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:54.8895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:54.9764", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620476,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:54.976Z\",\"updatedOn\":\"2026-03-07T07:54:54.976Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:54.9764", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:54.9764", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:54.9764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:54.9862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:54.9862", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:55.0733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:55.0733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:55.0733", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.0733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 07:54:55.0771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 07:54:55.0958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:55.0958", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:55.0958", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:55.0958", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:55.0958", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:55.1842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620478,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:55.183Z\",\"updatedOn\":\"2026-03-07T07:54:55.183Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:55.1842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:55.1842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:55.1842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:55.2016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:55.2022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.2884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:55.2986", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:55.3970", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620480,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:55.397Z\",\"updatedOn\":\"2026-03-07T07:54:55.397Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:55.3970", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:55.3970", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:55.3970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:55.4073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:55.4073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.4929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:55.5000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:55.5996", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620482,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:55.598Z\",\"updatedOn\":\"2026-03-07T07:54:55.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:55.5996", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:55.5996", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:55.5996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:55.6082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:55.6082", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 07:54:55.6944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 07:54:55.7255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:55.7255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:55.7255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:55.7255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:55.7255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620484,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:55.813Z\",\"updatedOn\":\"2026-03-07T07:54:55.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:55.8147", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 07:54:55.9105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 07:54:55.9426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:55.9426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:55.9426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:55.9426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:55.9426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620486,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:56.029Z\",\"updatedOn\":\"2026-03-07T07:54:56.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:56.0301", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 07:54:56.1292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 07:54:56.1546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 07:54:56.1550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 07:54:56.1550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 07:54:56.1550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 07:54:56.1550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 07:54:56.2420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620488,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T07:54:56.241Z\",\"updatedOn\":\"2026-03-07T07:54:56.241Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 07:54:56.2420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 07:54:56.2420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 07:54:56.2420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 07:54:56.2524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 07:54:56.2524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 07:54:56.3394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 07:54:56.3394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 07:54:56.3394", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 07:54:56.3394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:55:04.2241", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:55:04.2331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:55:04.2331", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:55:04.2551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:55:04.7709", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:55:04.7709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:55:04.7709", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:55:04.7963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:55:05.3257", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:55:05.3278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:55:05.3278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:55:05.3507", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:55:05.9687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:55:05.9831", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:55:05.9831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 07:58:04.2299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 07:58:04.2502", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:58:04.7709", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:58:04.7709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 07:58:04.7709", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 07:58:04.7850", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:58:05.3382", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:58:05.3403", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 07:58:05.3403", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 07:58:05.3556", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 07:58:05.9461", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 07:58:05.9526", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:01:04.1529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:01:04.1654", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:01:04.1839", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:01:04.7058", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:01:04.7058", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:01:04.7058", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:01:04.7220", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:01:05.2797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:01:05.2797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:01:05.2797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:01:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:01:05.8686", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:01:05.8837", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:01:05.8837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:04:04.1649", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:04:04.1779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:04:04.1779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:04:04.1943", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:04:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:04:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:04:04.7144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:04:04.7344", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:04:05.2764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:04:05.2764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:04:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:04:05.2921", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:04:05.9228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:04:05.9228", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:04:05.9266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:07:04.2432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:07:04.2514", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:07:04.2514", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:07:04.2514", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:07:04.2514", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:07:04.2514", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:07:04.2756", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:07:04.7904", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:07:04.7904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:07:04.7904", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:07:04.8068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:07:05.3534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:07:05.3534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:07:05.3534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:07:05.3685", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:07:05.9587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:07:05.9772", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:07:05.9772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 08:09:48.9906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 08:09:49.0154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:49.0154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:49.0154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:49.0154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:49.0154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:49.1526", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620490,\"createdOn\":\"2026-03-07T08:09:49.150Z\",\"updatedOn\":\"2026-03-07T08:09:49.150Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:49.1526", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:49.1526", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:49.1526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:49.1623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:49.1623", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 08:09:49.2514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 08:09:49.2668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:49.2668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:49.2668", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:49.2668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:49.2668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:49.3552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620492,\"createdOn\":\"2026-03-07T08:09:49.353Z\",\"updatedOn\":\"2026-03-07T08:09:49.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:49.3552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:49.3552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:49.3552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:49.3636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:49.3636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 08:09:49.4515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 08:09:49.4693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:49.4693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:49.4693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:49.4693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:49.4693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:49.5592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620494,\"createdOn\":\"2026-03-07T08:09:49.557Z\",\"updatedOn\":\"2026-03-07T08:09:49.557Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:49.5592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:49.5592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:49.5592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:49.5704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:49.5704", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 08:09:49.6589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 08:09:49.6752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:49.6752", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:49.6752", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:49.6752", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:49.6752", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:49.7638", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620496,\"createdOn\":\"2026-03-07T08:09:49.762Z\",\"updatedOn\":\"2026-03-07T08:09:49.762Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:49.7643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:49.7643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:49.7643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:49.7643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:49.7643", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 08:09:49.8599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 08:09:49.8793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:49.8793", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:49.8793", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:49.8793", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:49.8793", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:49.9678", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620498,\"createdOn\":\"2026-03-07T08:09:49.966Z\",\"updatedOn\":\"2026-03-07T08:09:49.966Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:49.9678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:49.9678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:49.9678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:49.9832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:49.9832", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.0722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:50.0825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:50.0825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.0825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 08:09:50.0825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 08:09:50.0928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:50.0928", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:50.0928", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:50.0928", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:50.0928", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:50.1816", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620500,\"createdOn\":\"2026-03-07T08:09:50.179Z\",\"updatedOn\":\"2026-03-07T08:09:50.179Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:50.1816", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:50.1816", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:50.1816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:50.1969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:50.1969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 08:09:50.2837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 08:09:50.2997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:50.2997", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:50.2997", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:50.2997", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:50.2997", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620502,\"createdOn\":\"2026-03-07T08:09:50.388Z\",\"updatedOn\":\"2026-03-07T08:09:50.388Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:50.3895", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.4836", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:50.4987", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:50.5975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620504,\"createdOn\":\"2026-03-07T08:09:50.596Z\",\"updatedOn\":\"2026-03-07T08:09:50.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:50.5975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:50.5975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:50.5975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:50.6102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:50.6102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:50.6980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 08:09:50.7025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 08:09:50.7251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:50.7251", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:50.7251", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:50.7251", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:50.7251", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:50.8123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620506,\"createdOn\":\"2026-03-07T08:09:50.811Z\",\"updatedOn\":\"2026-03-07T08:09:50.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:50.8123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:50.8123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:50.8123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:50.8301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:50.8301", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:50.9184", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:50.9258", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:50.9258", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:50.9258", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 08:09:50.9258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 08:09:50.9370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:50.9370", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:50.9370", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:50.9370", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:50.9370", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:51.0268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620508,\"createdOn\":\"2026-03-07T08:09:51.025Z\",\"updatedOn\":\"2026-03-07T08:09:51.025Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:51.0268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:51.0268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:51.0268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:51.0470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:51.0470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:51.1350", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:51.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:51.1350", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.1350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 08:09:51.1390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 08:09:51.1597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:51.1597", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:51.1597", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:51.1597", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:51.1597", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:51.2479", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620510,\"createdOn\":\"2026-03-07T08:09:51.246Z\",\"updatedOn\":\"2026-03-07T08:09:51.246Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:51.2479", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:51.2498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:51.2498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:51.2651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:51.2651", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.3536", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:51.3590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:51.4573", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620512,\"createdOn\":\"2026-03-07T08:09:51.456Z\",\"updatedOn\":\"2026-03-07T08:09:51.456Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:51.4573", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:51.4573", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:51.4573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:51.4745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:51.4745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 08:09:51.5791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 08:09:51.5953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:51.5953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:51.5953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:51.5953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:51.5953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:51.6838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620514,\"createdOn\":\"2026-03-07T08:09:51.684Z\",\"updatedOn\":\"2026-03-07T08:09:51.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:51.6838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:51.6838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:51.6838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:51.6979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:51.6979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:51.7922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:51.7998", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:51.8964", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620516,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:51.896Z\",\"updatedOn\":\"2026-03-07T08:09:51.896Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:51.8964", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:51.8964", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:51.8964", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:51.9113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:51.9113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:51.9972", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:51.9972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:51.9972", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:51.9972", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 08:09:52.0030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 08:09:52.0197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:52.0197", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:52.0197", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:52.0197", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:52.0197", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:52.1066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620518,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:52.107Z\",\"updatedOn\":\"2026-03-07T08:09:52.107Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:52.1091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:52.1091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:52.1091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:52.1091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:52.1091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.2039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:52.2249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:52.2249", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.2249", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 08:09:52.2249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 08:09:52.2381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:52.2381", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:52.2381", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:52.2381", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:52.2381", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:52.3204", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620520,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:52.324Z\",\"updatedOn\":\"2026-03-07T08:09:52.324Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:52.3274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:52.3274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:52.3274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:52.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:52.3428", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.4251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:52.4394", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:52.5342", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620522,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:52.534Z\",\"updatedOn\":\"2026-03-07T08:09:52.534Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:52.5342", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:52.5342", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:52.5342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:52.5481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:52.5481", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.6358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:52.6432", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:52.7410", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620524,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:52.739Z\",\"updatedOn\":\"2026-03-07T08:09:52.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:52.7410", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:52.7410", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:52.7410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:52.7515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:52.7515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:52.8390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:52.8489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:52.8489", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:52.8489", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 08:09:52.8489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 08:09:52.8588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:52.8588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:52.8588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:52.8588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:52.8588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:52.9467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620526,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:52.945Z\",\"updatedOn\":\"2026-03-07T08:09:52.945Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:52.9467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:52.9467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:52.9467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:52.9591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:52.9591", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 08:09:53.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 08:09:53.0716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:53.0716", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:53.0716", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:53.0716", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:53.0716", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:53.1597", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620528,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:53.158Z\",\"updatedOn\":\"2026-03-07T08:09:53.158Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:53.1597", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:53.1597", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:53.1597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:53.1728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:53.1728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:53.2606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:53.2606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:53.2606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.2606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 08:09:53.2647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 08:09:53.2842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:53.2842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:53.2842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:53.2842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:53.2842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:53.3643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620530,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:53.370Z\",\"updatedOn\":\"2026-03-07T08:09:53.370Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:53.3643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:53.3643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:53.3643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:53.3874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:53.3874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 08:09:53.4751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 08:09:53.4892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:53.4892", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:53.4892", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:53.4892", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:53.4892", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620532,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:53.576Z\",\"updatedOn\":\"2026-03-07T08:09:53.576Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:53.5776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.6801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:53.6878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:53.7870", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620534,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:53.785Z\",\"updatedOn\":\"2026-03-07T08:09:53.785Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:53.7870", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:53.7870", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:53.7870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:53.7958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:53.7958", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:53.8840", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:53.8840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 08:09:53.8891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 08:09:53.9074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:53.9074", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:53.9074", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:53.9074", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:53.9074", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:54.0062", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620536,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:54.004Z\",\"updatedOn\":\"2026-03-07T08:09:54.004Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:54.0062", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:54.0062", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:54.0062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:54.0257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:54.0257", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.1138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:54.1270", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:54.2224", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620538,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:09:54.224Z\",\"updatedOn\":\"2026-03-07T08:09:54.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:54.2224", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:54.2224", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:54.2224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:09:54.2410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:09:54.2410", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 08:09:54.3294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 08:09:54.3496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:54.3496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:54.3496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:54.3496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:54.3496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620540,\"createdOn\":\"2026-03-07T08:09:54.436Z\",\"updatedOn\":\"2026-03-07T08:09:54.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:54.4379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 08:09:54.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 08:09:54.5518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:09:54.5518", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:09:54.5518", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:09:54.5518", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:09:54.5518", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620542,\"createdOn\":\"2026-03-07T08:09:54.638Z\",\"updatedOn\":\"2026-03-07T08:09:54.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:09:54.6401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:09:54.7378", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:09:54.7378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:09:54.7378", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:09:54.7378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:10:04.1645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:10:04.1645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:10:04.1710", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:10:04.7012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:10:04.7012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:10:04.7012", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:10:04.7238", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:10:05.2833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:10:05.2833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:10:05.2833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:10:05.3044", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:10:05.8956", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:10:05.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:10:05.9088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:13:04.1704", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:13:04.1922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:13:04.7232", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:13:04.7232", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:13:04.7232", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:13:04.7425", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:13:05.3316", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:13:05.3316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:13:05.3316", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:13:05.3534", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:13:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:13:05.9487", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:13:05.9487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:16:04.1534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:16:04.1643", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:16:04.1836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:16:04.7155", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:16:04.7155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:16:04.7155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:16:04.7487", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:16:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:16:05.3088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:16:05.3088", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:16:05.3310", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:16:05.9391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:16:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:16:05.9473", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:16:05.9473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:19:04.1534", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:19:04.1534", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:19:04.1615", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:19:04.1833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:19:04.7021", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:19:04.7021", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:19:04.7021", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:19:04.7202", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:19:05.2781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:19:05.2781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:19:05.2781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:19:05.2928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:19:05.9001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:19:05.9122", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:19:05.9122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:22:04.2356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:22:04.2356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:22:04.2412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:22:04.2625", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:22:04.7891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:22:04.7891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:22:04.7891", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:22:04.8055", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:22:05.3467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:22:05.3467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:22:05.3467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:22:05.3615", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:22:05.9781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:22:05.9875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:22:05.9875", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:22:05.9875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.1850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.1850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:49.1915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:49.1915", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.1915", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 08:24:49.1915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 08:24:49.2029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:49.2029", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:49.2029", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:49.2029", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:49.2029", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:49.3414", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620544,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:49.338Z\",\"updatedOn\":\"2026-03-07T08:24:49.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:49.3414", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:49.3414", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:49.3414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:49.3524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:49.3524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 08:24:49.4462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 08:24:49.4606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:49.4606", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:49.4606", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:49.4606", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:49.4606", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:49.5478", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620546,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:49.546Z\",\"updatedOn\":\"2026-03-07T08:24:49.546Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:49.5478", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:49.5478", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:49.5478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:49.5478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:49.5615", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.6436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:49.6572", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:49.7542", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620548,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:49.751Z\",\"updatedOn\":\"2026-03-07T08:24:49.751Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:49.7542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:49.7542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:49.7542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:49.7648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:49.7648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:49.8481", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:49.8601", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:49.9608", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620550,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:49.958Z\",\"updatedOn\":\"2026-03-07T08:24:49.958Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:49.9608", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:49.9608", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:49.9608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:49.9769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:49.9769", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 08:24:50.0627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 08:24:50.0796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:50.0796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:50.0796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:50.0796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:50.0796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:50.1643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620552,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:50.165Z\",\"updatedOn\":\"2026-03-07T08:24:50.165Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:50.1643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:50.1643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:50.1643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:50.1843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:50.1843", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.2663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:50.2825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:50.3811", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620554,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:50.379Z\",\"updatedOn\":\"2026-03-07T08:24:50.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:50.3811", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:50.3811", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:50.3811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:50.4020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:50.4020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.4855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:50.5017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:50.5017", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.5017", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 08:24:50.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 08:24:50.5155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:50.5155", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:50.5155", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:50.5155", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:50.5155", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:50.6033", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620556,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:50.601Z\",\"updatedOn\":\"2026-03-07T08:24:50.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:50.6033", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:50.6033", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:50.6033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:50.6175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:50.6175", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 08:24:50.7029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 08:24:50.7246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:50.7246", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:50.7246", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:50.7246", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:50.7246", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:50.8069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620558,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:50.810Z\",\"updatedOn\":\"2026-03-07T08:24:50.810Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:50.8069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:50.8069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:50.8069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:50.8247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:50.8247", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 08:24:50.9119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 08:24:50.9298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:24:50.9298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:50.9298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:50.9298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:50.9298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:51.0153", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620560,\"createdOn\":\"2026-03-07T08:24:51.014Z\",\"updatedOn\":\"2026-03-07T08:24:51.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:51.0153", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:51.0153", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:51.0153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:24:51.0325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:24:51.0325", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.1185", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:51.1245", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:51.2254", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620562,\"createdOn\":\"2026-03-07T08:24:51.223Z\",\"updatedOn\":\"2026-03-07T08:24:51.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:51.2254", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:51.2254", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:51.2254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:24:51.2388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:24:51.2388", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:51.3167", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:51.3167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 08:24:51.3269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 08:24:51.3468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:24:51.3468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:51.3468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:51.3468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:51.3468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:51.4511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620564,\"createdOn\":\"2026-03-07T08:24:51.446Z\",\"updatedOn\":\"2026-03-07T08:24:51.446Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:51.4511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:51.4528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:51.4528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:24:51.4718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:24:51.4718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:51.5561", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:51.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:24:51.5561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.5561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 08:24:51.5654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 08:24:51.5820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:51.5820", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:51.5820", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:51.5820", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:51.5820", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:51.6622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620566,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:51.666Z\",\"updatedOn\":\"2026-03-07T08:24:51.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:51.6622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:51.6622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:51.6622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:51.6838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:51.6838", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.7712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:51.7798", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:51.8793", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620568,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:51.877Z\",\"updatedOn\":\"2026-03-07T08:24:51.877Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:51.8793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:51.8793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:51.8793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:51.8935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:51.8935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:51.9788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:51.9898", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:51.9898", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:51.9898", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 08:24:51.9898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 08:24:52.0020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:52.0020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:52.0020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:52.0020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:52.0020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:52.0896", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620570,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:52.087Z\",\"updatedOn\":\"2026-03-07T08:24:52.087Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:52.0896", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:52.0896", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:52.0896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:52.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:52.1060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 08:24:52.1926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 08:24:52.2126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:24:52.2126", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:24:52.2126", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:24:52.2126", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:24:52.2126", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:24:52.2963", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620572,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:24:52.297Z\",\"updatedOn\":\"2026-03-07T08:24:52.297Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:24:52.2963", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:24:52.2963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:24:52.2963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:24:52.3154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:24:52.3154", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:24:52.4030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:24:52.4030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:24:52.4049", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:24:52.4049", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:25:04.1721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:25:04.2058", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:25:04.8458", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:25:04.8458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:25:04.8458", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:25:04.8649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:25:05.4023", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:25:05.4023", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:25:05.4060", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:25:05.4060", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:25:06.0259", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:25:06.0298", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:28:04.1972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:28:04.2057", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:28:04.2182", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:28:04.7324", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:28:04.7324", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:28:04.7324", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:28:04.7472", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:28:05.2876", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:28:05.2876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:28:05.2925", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:28:05.2925", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:28:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:28:05.9024", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:28:05.9024", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:28:05.9024", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:31:04.1788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:31:04.1796", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:31:04.2038", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:31:04.7176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:31:04.7176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:31:04.7176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:31:04.7340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:31:05.2819", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:31:05.2819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:31:05.2819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:31:05.2991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:31:05.8872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:31:05.9001", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:31:05.9001", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:31:05.9001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:34:04.1669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:34:04.1669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:34:04.1669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:34:04.1756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:34:04.1927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:34:04.7133", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:34:04.7133", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:34:04.7133", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:34:04.7289", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:34:05.2871", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:34:05.2871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:34:05.2871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:34:05.3064", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:34:05.9363", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:34:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:34:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:34:05.9437", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:34:05.9437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:37:04.2158", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:37:04.2158", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:37:04.2210", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:37:04.2580", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:37:04.7916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:37:04.7916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:37:04.7916", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:37:04.8087", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:37:05.3485", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:37:05.3485", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:37:05.3485", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:37:05.3690", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:37:05.9703", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 08:39:48.9844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 08:39:48.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:48.9996", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:48.9996", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:48.9996", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:48.9996", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:49.1335", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620574,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:49.131Z\",\"updatedOn\":\"2026-03-07T08:39:49.131Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:49.1335", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:49.1335", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:49.1335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:49.1419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:49.1419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.2305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:49.2358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:49.2358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.2358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 08:39:49.2358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 08:39:49.2512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:49.2512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:49.2512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:49.2512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:49.2512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:49.3409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620576,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:49.341Z\",\"updatedOn\":\"2026-03-07T08:39:49.341Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:49.3409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:49.3409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:49.3409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:49.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:49.3509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 08:39:49.4351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 08:39:49.4572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:49.4572", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:49.4572", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:49.4572", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:49.4572", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620578,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:49.542Z\",\"updatedOn\":\"2026-03-07T08:39:49.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:49.5445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.6469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:49.6547", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:49.6547", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.6547", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 08:39:49.6547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 08:39:49.6547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:49.6693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:49.6693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:49.6693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:49.6693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:49.7554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620580,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:49.755Z\",\"updatedOn\":\"2026-03-07T08:39:49.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:49.7554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:49.7554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:49.7554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:49.7700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:49.7700", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 08:39:49.8567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 08:39:49.8788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:49.8788", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:49.8788", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:49.8788", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:49.8788", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:49.9639", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620582,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:49.965Z\",\"updatedOn\":\"2026-03-07T08:39:49.965Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:49.9675", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:49.9675", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:49.9675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:49.9820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:49.9820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.0693", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:50.0754", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:50.1722", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620584,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:50.171Z\",\"updatedOn\":\"2026-03-07T08:39:50.171Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:50.1722", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:50.1722", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:50.1722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:50.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:50.1864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:50.2760", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:50.2760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:50.2760", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.2760", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 08:39:50.2793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 08:39:50.2966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:50.2966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:50.2966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:50.2966", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:50.2966", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:50.3879", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620586,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:50.386Z\",\"updatedOn\":\"2026-03-07T08:39:50.386Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:50.3879", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:50.3879", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:50.3879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:50.4059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:50.4059", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.4918", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:50.5017", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:50.5998", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620588,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:50.598Z\",\"updatedOn\":\"2026-03-07T08:39:50.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:50.5998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:50.5998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:50.5998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:50.6134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:50.6134", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 08:39:50.7030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 08:39:50.7276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:50.7276", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:50.7276", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:50.7276", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:50.7276", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:50.8158", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620590,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:50.814Z\",\"updatedOn\":\"2026-03-07T08:39:50.814Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:50.8158", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:50.8158", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:50.8158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:50.8158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:50.8254", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:50.9135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:50.9221", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:51.0323", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620592,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:51.030Z\",\"updatedOn\":\"2026-03-07T08:39:51.030Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:51.0323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:51.0323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:51.0323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:51.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:51.0468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.1308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:51.1421", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:51.2386", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620594,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:51.237Z\",\"updatedOn\":\"2026-03-07T08:39:51.237Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:51.2386", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:51.2386", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:51.2386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 08:39:51.2510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 08:39:51.2510", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:51.3379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:51.3379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 08:39:51.3379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.3379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 08:39:51.3418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 08:39:51.3580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 08:39:51.3580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:51.3580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:51.3580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:51.3580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:51.4460", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620596,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:51.444Z\",\"updatedOn\":\"2026-03-07T08:39:51.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:51.4460", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:51.4460", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:51.4460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 08:39:51.4623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 08:39:51.4623", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 08:39:51.5494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 08:39:51.5640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 08:39:51.5640", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:51.5640", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:51.5640", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:51.5640", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:51.6511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620598,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:51.649Z\",\"updatedOn\":\"2026-03-07T08:39:51.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:51.6511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:51.6511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:51.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 08:39:51.6639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 08:39:51.6639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 08:39:51.7514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 08:39:51.7690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 08:39:51.7690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:51.7690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:51.7690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:51.7690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:51.8616", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620600,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:51.859Z\",\"updatedOn\":\"2026-03-07T08:39:51.859Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:51.8616", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:51.8616", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:51.8616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 08:39:51.8738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 08:39:51.8738", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:51.9633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:51.9713", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:51.9713", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:51.9713", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 08:39:51.9713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 08:39:51.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 08:39:51.9819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:51.9819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:51.9819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:51.9819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:52.0689", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620602,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T08:39:52.068Z\",\"updatedOn\":\"2026-03-07T08:39:52.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:52.0689", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:52.0689", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:52.0689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 08:39:52.0836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 08:39:52.0836", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.1775", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:52.1871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:52.2894", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620604,\"createdOn\":\"2026-03-07T08:39:52.288Z\",\"updatedOn\":\"2026-03-07T08:39:52.288Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:52.2894", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:52.2894", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:52.2894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:52.2981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:52.2981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:52.3861", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:52.3861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 08:39:52.3878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 08:39:52.4065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:52.4065", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:52.4065", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:52.4065", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:52.4065", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:52.4937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620606,\"createdOn\":\"2026-03-07T08:39:52.492Z\",\"updatedOn\":\"2026-03-07T08:39:52.492Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:52.4937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:52.4937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:52.4937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:52.5074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:52.5074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 08:39:52.5944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 08:39:52.6089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:52.6089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:52.6089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:52.6089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:52.6089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:52.6973", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620608,\"createdOn\":\"2026-03-07T08:39:52.694Z\",\"updatedOn\":\"2026-03-07T08:39:52.694Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:52.6973", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:52.6973", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:52.6973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:52.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:52.7105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:52.7919", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:52.7919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 08:39:52.7989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 08:39:52.8173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:52.8173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:52.8173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:52.8173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:52.8173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:52.9105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620610,\"createdOn\":\"2026-03-07T08:39:52.908Z\",\"updatedOn\":\"2026-03-07T08:39:52.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:52.9105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:52.9105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:52.9105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:52.9239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:52.9239", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.0111", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:53.0161", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:53.1134", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620612,\"createdOn\":\"2026-03-07T08:39:53.111Z\",\"updatedOn\":\"2026-03-07T08:39:53.111Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:53.1134", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:53.1134", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:53.1134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:53.1270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:53.1270", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.2119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:53.2215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:53.2317", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:53.2317", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:53.2317", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:53.3175", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620614,\"createdOn\":\"2026-03-07T08:39:53.317Z\",\"updatedOn\":\"2026-03-07T08:39:53.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:53.3175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:53.3175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:53.3175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:53.3312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:53.3312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:53.4182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:53.4182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 08:39:53.4200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 08:39:53.4395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:53.4395", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:53.4395", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:53.4395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:53.4395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:53.5273", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620616,\"createdOn\":\"2026-03-07T08:39:53.525Z\",\"updatedOn\":\"2026-03-07T08:39:53.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:53.5273", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:53.5290", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:53.5290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:53.5290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:53.5290", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:39:53.6311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 08:39:53.6408", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 08:39:53.7400", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620618,\"createdOn\":\"2026-03-07T08:39:53.738Z\",\"updatedOn\":\"2026-03-07T08:39:53.738Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 08:39:53.7400", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 08:39:53.7400", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 08:39:53.7400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 08:39:53.7521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 08:39:53.7521", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 08:39:53.8396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 08:39:53.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 08:39:53.8413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 08:39:53.8413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:40:04.1510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:40:04.1510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:40:04.1619", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:40:04.1782", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:40:04.7005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:40:04.7005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:40:04.7005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:40:04.7191", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:40:05.2611", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:40:05.2631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:40:05.2631", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:40:05.2631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:40:05.8987", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:40:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:40:05.9045", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:40:05.9045", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:40:05.9045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:43:04.1803", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:43:04.1803", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:43:04.1871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:43:04.2093", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:43:04.7250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:43:04.7250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:43:04.7283", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:43:04.7283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:43:05.2942", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:43:05.2942", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:43:05.2942", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:43:05.3250", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:43:05.9358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:43:05.9482", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:43:05.9482", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:46:04.1609", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:46:04.1609", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:46:04.1680", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:46:04.1949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:46:04.7087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:46:04.7109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:46:04.7109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:46:04.7258", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:46:05.2848", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:46:05.2885", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:46:05.2885", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:46:05.2885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:46:05.8956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:46:05.8981", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:49:04.1754", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:49:04.1967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:49:04.7097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:49:04.7097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:49:04.7097", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:49:04.7317", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:49:05.2798", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:49:05.2798", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:49:05.2848", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:49:05.2848", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:49:05.9213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:49:05.9271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:49:05.9271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:49:05.9271", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:49:05.9271", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:52:04.2093", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:52:04.2186", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:52:04.2186", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:52:04.2186", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:52:04.2186", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:52:04.2376", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:52:04.7712", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:52:04.7712", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:52:04.7712", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:52:04.7857", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:52:05.3451", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:52:05.3451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:52:05.3451", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:52:05.3609", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:52:05.9643", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:52:05.9690", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:55:04.1638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:55:04.1638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:55:04.1687", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:55:04.1874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:55:04.7076", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:55:04.7076", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:55:04.7076", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:55:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:55:05.2628", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:55:05.2628", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:55:05.2628", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:55:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:55:05.8592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 08:58:04.2273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 08:58:04.2273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 08:58:04.2331", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 08:58:04.2597", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:58:04.7950", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:58:04.8096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 08:58:04.8291", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 08:58:04.8595", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:58:05.4452", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:58:05.4467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 08:58:05.4467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 08:58:05.4631", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 08:58:06.0595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:01:04.1455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:01:04.1455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:01:04.1509", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:01:04.1702", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:01:04.6850", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:01:04.6850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:01:04.6850", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:01:04.7018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:01:05.2491", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:01:05.2491", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:01:05.2491", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:01:05.2655", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:01:05.9115", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:01:05.9147", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:04:04.1569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:04:04.1569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:04:04.1635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:04:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:04:04.7173", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:04:04.7173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:04:04.7173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:04:04.7323", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:04:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:04:05.2913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:04:05.2913", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:04:05.3070", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:04:05.9936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:04:06.0033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:04:06.0033", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:04:06.0033", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:07:04.2004", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:07:04.2004", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:07:04.2076", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:07:04.2468", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:07:04.7745", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:07:04.7745", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:07:04.7745", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:07:04.7926", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:07:05.3497", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:07:05.3497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:07:05.3497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:07:05.3658", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:07:05.9869", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 09:09:49.0172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 09:09:49.0315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:49.0315", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:49.0315", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:49.0315", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:49.0315", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:49.1689", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620620,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:49.167Z\",\"updatedOn\":\"2026-03-07T09:09:49.167Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:49.1689", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:49.1689", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:49.1689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:49.1689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:49.1841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 09:09:49.2807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 09:09:49.2960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:49.2960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:49.2960", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:49.2960", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:49.2960", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:49.3842", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620622,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:49.382Z\",\"updatedOn\":\"2026-03-07T09:09:49.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:49.3842", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:49.3842", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:49.3842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:49.3960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:49.3960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 09:09:49.4986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 09:09:49.5226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:49.5226", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:49.5226", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:49.5226", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:49.5226", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:49.6107", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620624,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:49.609Z\",\"updatedOn\":\"2026-03-07T09:09:49.609Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:49.6107", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:49.6107", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:49.6107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:49.6316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:49.6316", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.7270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:49.7340", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:49.7340", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.7340", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 09:09:49.7340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 09:09:49.7340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:49.7465", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:49.7465", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:49.7465", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:49.7465", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:49.8312", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620626,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:49.832Z\",\"updatedOn\":\"2026-03-07T09:09:49.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:49.8312", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:49.8312", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:49.8312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:49.8507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:49.8507", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 09:09:49.9381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 09:09:49.9575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:49.9575", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:49.9575", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:49.9575", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:49.9575", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620628,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:50.044Z\",\"updatedOn\":\"2026-03-07T09:09:50.044Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:50.0457", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:50.1330", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:50.1330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:50.1431", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.1431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.1431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.1431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:50.1549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:50.2537", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620630,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:50.252Z\",\"updatedOn\":\"2026-03-07T09:09:50.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:50.2537", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:50.2537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:50.2537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:50.2695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:50.2695", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 09:09:50.3577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 09:09:50.3721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:50.3721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:50.3721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:50.3721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:50.3721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:50.4597", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620632,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:50.458Z\",\"updatedOn\":\"2026-03-07T09:09:50.458Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:50.4597", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:50.4597", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:50.4597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:50.4713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:50.4713", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:50.5585", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:50.5585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:50.5585", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.5585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 09:09:50.5606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 09:09:50.5757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:50.5757", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:50.5757", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:50.5757", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:50.5757", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:50.6632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620634,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:50.661Z\",\"updatedOn\":\"2026-03-07T09:09:50.661Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:50.6632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:50.6632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:50.6632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:50.6784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:50.6784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:50.7600", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:50.7600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:50.7600", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.7600", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.7600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.7669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:50.7669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:50.7669", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.7669", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 09:09:50.7669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 09:09:50.7805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:50.7805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:50.7805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:50.7805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:50.7805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:50.8691", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620636,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:50.867Z\",\"updatedOn\":\"2026-03-07T09:09:50.867Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:50.8691", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:50.8691", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:50.8719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:50.8719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:50.8719", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:50.9650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:50.9836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:51.0790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620638,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:51.080Z\",\"updatedOn\":\"2026-03-07T09:09:51.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:51.0790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:51.0790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:51.0790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:51.0931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:51.0931", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.1794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:51.1890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:51.1890", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.1890", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 09:09:51.1890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 09:09:51.1890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:51.1997", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:51.1997", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:51.1997", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:51.1997", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:51.2866", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620640,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:51.285Z\",\"updatedOn\":\"2026-03-07T09:09:51.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:51.2866", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:51.2866", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:51.2866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:51.3018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:51.3018", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 09:09:51.3900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 09:09:51.4098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:51.4098", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:51.4098", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:51.4098", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:51.4098", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:51.4937", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620642,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:51.494Z\",\"updatedOn\":\"2026-03-07T09:09:51.494Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:51.4937", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:51.4937", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:51.4937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:51.5086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:51.5086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:51.5875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:51.5875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:51.5875", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.5875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.5970", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.5970", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:51.5970", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:51.5970", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:51.6059", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:51.7034", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620644,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:51.702Z\",\"updatedOn\":\"2026-03-07T09:09:51.702Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:51.7034", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:51.7034", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:51.7034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:51.7196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:51.7196", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:51.8081", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:51.8081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:51.8081", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.8081", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 09:09:51.8118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 09:09:51.8264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:51.8264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:51.8264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:51.8264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:51.8264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:51.9172", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620646,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:51.915Z\",\"updatedOn\":\"2026-03-07T09:09:51.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:51.9186", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:51.9186", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:51.9186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:51.9349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:51.9349", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.0228", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:52.0366", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:52.0366", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.0366", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 09:09:52.0366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 09:09:52.0472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:52.0472", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:52.0472", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:52.0472", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:52.0472", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:52.1384", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620648,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:52.137Z\",\"updatedOn\":\"2026-03-07T09:09:52.137Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:52.1384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:52.1384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:52.1384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:52.1564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:52.1564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.2426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:52.2514", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:52.3488", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620650,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:52.347Z\",\"updatedOn\":\"2026-03-07T09:09:52.347Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:52.3488", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:52.3488", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:52.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:52.3613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:52.3613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:52.4462", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:52.4462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:52.4502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.4502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 09:09:52.4706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 09:09:52.4882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 09:09:52.4882", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:52.4882", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:52.4882", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:52.4882", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620652,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:52.574Z\",\"updatedOn\":\"2026-03-07T09:09:52.574Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 09:09:52.5767", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 09:09:52.6728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 09:09:52.6951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 09:09:52.6951", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:52.6951", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:52.6951", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:52.6951", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:52.7828", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620654,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:52.781Z\",\"updatedOn\":\"2026-03-07T09:09:52.781Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:52.7828", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:52.7828", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:52.7828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 09:09:52.7960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 09:09:52.7960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:52.8765", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:52.8880", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:52.9974", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620656,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:52.996Z\",\"updatedOn\":\"2026-03-07T09:09:52.996Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:52.9974", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:52.9974", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:52.9974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:53.0128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:53.0128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:53.1049", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:53.1049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:53.1049", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.1049", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 09:09:53.1076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 09:09:53.1281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:53.1281", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:53.1281", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:53.1281", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:53.1281", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:53.2223", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620658,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:53.222Z\",\"updatedOn\":\"2026-03-07T09:09:53.222Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:53.2223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:53.2223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:53.2223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:53.2356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:53.2356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:53.3310", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:53.3401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:53.4378", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620660,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:53.437Z\",\"updatedOn\":\"2026-03-07T09:09:53.437Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:53.4378", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:53.4378", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:53.4378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:53.4515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:53.4515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.5395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:53.5469", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:53.6454", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620662,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:53.644Z\",\"updatedOn\":\"2026-03-07T09:09:53.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:53.6454", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:53.6454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:53.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:53.6577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:53.6577", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:53.7391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:53.7391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:53.7391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.7391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 09:09:53.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 09:09:53.7653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:53.7653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:53.7653", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:53.7653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:53.7653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:53.8528", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620664,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:53.851Z\",\"updatedOn\":\"2026-03-07T09:09:53.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:53.8528", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:53.8528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:53.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:53.8691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:53.8691", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:53.9613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:53.9661", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:54.0634", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620666,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:54.061Z\",\"updatedOn\":\"2026-03-07T09:09:54.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:54.0634", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:54.0634", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:54.0634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:54.0785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:54.0785", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:54.1663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:54.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:54.1663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 09:09:54.1681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 09:09:54.1847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:09:54.1847", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:54.1847", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:54.1847", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:54.1847", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:54.2740", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620668,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:54.272Z\",\"updatedOn\":\"2026-03-07T09:09:54.272Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:54.2740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:54.2740", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:54.2740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:09:54.2875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:09:54.2875", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 09:09:54.3752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 09:09:54.3919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:09:54.3919", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:54.3919", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:54.3919", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:54.3919", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:54.4759", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620670,\"createdOn\":\"2026-03-07T09:09:54.478Z\",\"updatedOn\":\"2026-03-07T09:09:54.478Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:54.4759", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:54.4759", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:54.4759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:09:54.4942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:09:54.4942", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.5758", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:09:54.5954", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:54.5954", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.5954", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 09:09:54.5954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 09:09:54.6068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:09:54.6068", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:54.6068", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:54.6068", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:54.6068", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:54.6950", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620672,\"createdOn\":\"2026-03-07T09:09:54.693Z\",\"updatedOn\":\"2026-03-07T09:09:54.693Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:54.6950", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:54.6950", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:54.6950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:09:54.7055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:09:54.7055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 09:09:54.7939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 09:09:54.8249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:09:54.8249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:54.8249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:54.8249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:54.8249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:54.9139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620674,\"createdOn\":\"2026-03-07T09:09:54.912Z\",\"updatedOn\":\"2026-03-07T09:09:54.912Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:54.9139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:54.9139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:54.9139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:09:54.9225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:09:54.9225", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:09:55.0096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:09:55.0151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:09:55.0151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:55.0151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 09:09:55.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 09:09:55.0306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 09:09:55.0306", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:09:55.0306", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:09:55.0306", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:09:55.0306", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:09:55.1189", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620676,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:09:55.117Z\",\"updatedOn\":\"2026-03-07T09:09:55.117Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:09:55.1189", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:09:55.1189", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:09:55.1189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 09:09:55.1274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 09:09:55.1274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:09:55.2151", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:09:55.2151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 09:09:55.2151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:09:55.2151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:10:04.1778", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:10:04.1778", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:10:04.1866", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:10:04.2073", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:10:04.7246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:10:04.7246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:10:04.7246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:10:04.7406", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:10:05.2937", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:10:05.2937", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:10:05.2937", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:10:05.3123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:10:05.9660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:13:04.1925", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:13:04.1925", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:13:04.2008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:13:04.2291", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:13:04.7507", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:13:04.7507", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:13:04.7507", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:13:04.7678", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:13:05.3134", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:13:05.3134", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:13:05.3134", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:13:05.3392", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:13:05.9533", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:13:05.9626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:13:05.9626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:13:05.9626", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:13:05.9626", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:16:04.1866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:16:04.1866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:16:04.1866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:16:04.2121", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:16:04.7216", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:16:04.7216", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:16:04.7247", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:16:04.7247", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:16:05.2954", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:16:05.2954", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:16:05.2954", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:16:05.3146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:16:05.9225", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:16:05.9279", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:19:04.2668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:19:04.2668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:19:04.2754", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:19:04.2972", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:19:04.8244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:19:04.8244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:19:04.8244", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:19:04.8646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:19:05.4799", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:19:05.4799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:19:05.4967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:19:05.5195", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:19:06.1340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:19:06.1449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:19:06.1449", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:19:06.1449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:22:04.1870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:22:04.2027", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:22:04.2027", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:22:04.7396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:22:04.7396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:22:04.7396", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:22:04.7701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:22:05.3679", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:22:05.3679", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:22:05.3679", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:22:05.3911", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:22:06.0211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:22:06.0318", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:22:06.0318", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 09:24:49.0281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 09:24:49.0429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:24:49.0429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:24:49.0429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:24:49.0429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:24:49.0429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:24:49.1757", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620678,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:24:49.173Z\",\"updatedOn\":\"2026-03-07T09:24:49.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:24:49.1757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:24:49.1757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:24:49.1757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:24:49.1836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:24:49.1836", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.2699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:24:49.2774", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:24:49.3764", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620680,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:24:49.373Z\",\"updatedOn\":\"2026-03-07T09:24:49.373Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:24:49.3764", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:24:49.3764", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:24:49.3764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:24:49.3764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:24:49.3870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.4722", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:24:49.4836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:24:49.5825", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620682,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:24:49.580Z\",\"updatedOn\":\"2026-03-07T09:24:49.580Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:24:49.5825", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:24:49.5825", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:24:49.5825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:24:49.5921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:24:49.5921", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.6801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:24:49.6864", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:24:49.6993", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:24:49.7841", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620684,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:24:49.785Z\",\"updatedOn\":\"2026-03-07T09:24:49.785Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:24:49.7841", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:24:49.7841", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:24:49.7841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:24:49.7993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:24:49.7993", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:24:49.8782", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 09:24:49.8882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 09:24:49.9070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:24:49.9070", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:24:49.9070", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:24:49.9070", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:24:49.9070", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:24:49.9938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620686,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:24:49.993Z\",\"updatedOn\":\"2026-03-07T09:24:49.993Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:24:49.9938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:24:49.9938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:24:49.9938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:24:50.0054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:24:50.0054", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:24:50.0939", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:24:50.0939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:24:50.0939", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:24:50.0939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:25:04.1498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:25:04.1498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:25:04.1557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:25:04.1815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:25:04.7055", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:25:04.7055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:25:04.7055", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:25:04.7229", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:25:05.2864", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:25:05.2864", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:25:05.2924", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:25:05.2924", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:25:05.8788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:25:05.8877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:25:05.8877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:25:05.8877", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:25:05.8877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:28:04.1647", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:28:04.1647", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:28:04.1647", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:28:04.1647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:28:04.1647", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:28:04.1873", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:28:04.8722", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:28:04.8722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:28:04.8722", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:28:04.8902", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:28:05.4552", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:28:05.4552", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:28:05.4552", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:28:05.4684", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:28:06.0601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:28:06.0713", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:28:06.0713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:31:04.1644", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:31:04.1849", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:31:04.7210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:31:04.7238", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:31:04.7238", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:31:04.7238", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:31:05.2960", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:31:05.2960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:31:05.3046", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:31:05.3046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:31:05.9291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:34:04.1499", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:34:04.1581", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:34:04.1783", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:34:04.6927", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:34:04.6927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:34:04.6927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:34:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:34:05.2722", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:34:05.2722", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:34:05.2722", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:34:05.2873", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:34:05.8918", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:34:05.8950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:37:04.2102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:37:04.2102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:37:04.2221", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:37:04.2542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:37:04.7981", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:37:04.7981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:37:04.7981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:37:04.8140", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:37:05.3568", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:37:05.3599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:37:05.3599", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:37:05.3599", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:37:05.9572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:37:05.9683", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:37:05.9683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.1926", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.1926", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:49.1993", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:49.2143", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620688,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:39:49.342Z\",\"updatedOn\":\"2026-03-07T09:39:49.342Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:39:49.3447", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 09:39:49.4408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 09:39:49.4603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:49.4603", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:49.4603", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:49.4603", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:49.4603", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:49.5420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620690,\"createdOn\":\"2026-03-07T09:39:49.547Z\",\"updatedOn\":\"2026-03-07T09:39:49.547Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:49.5497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:49.5497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:49.5497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:49.5627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:49.5627", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:49.6509", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:49.6509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:49.6509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.6509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:49.6520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:49.6675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:49.6675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:49.6675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:49.7552", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620692,\"createdOn\":\"2026-03-07T09:39:49.753Z\",\"updatedOn\":\"2026-03-07T09:39:49.753Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:49.7552", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:49.7552", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:49.7552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:49.7703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:49.7703", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 09:39:49.8567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 09:39:49.8770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:49.8770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:49.8770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:49.8770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:49.8770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:49.9653", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620694,\"createdOn\":\"2026-03-07T09:39:49.963Z\",\"updatedOn\":\"2026-03-07T09:39:49.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:49.9653", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:49.9653", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:49.9653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:49.9903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:49.9903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 09:39:50.0785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 09:39:50.0960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:50.0960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:50.0960", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:50.0960", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:50.0960", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:50.1838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620696,\"createdOn\":\"2026-03-07T09:39:50.182Z\",\"updatedOn\":\"2026-03-07T09:39:50.182Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:50.1838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:50.1838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:50.1838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:50.1988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:50.1988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.2799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:50.2946", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:50.3876", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620698,\"createdOn\":\"2026-03-07T09:39:50.392Z\",\"updatedOn\":\"2026-03-07T09:39:50.392Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:50.3876", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:50.3876", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:50.3876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:50.4028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:50.4028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.4880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:50.4995", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:50.5975", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620700,\"createdOn\":\"2026-03-07T09:39:50.596Z\",\"updatedOn\":\"2026-03-07T09:39:50.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:50.5975", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:50.5975", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:50.5975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:50.6136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:50.6136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 09:39:50.7010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 09:39:50.7168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:50.7168", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:50.7168", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:50.7168", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:50.7168", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:50.8012", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620702,\"createdOn\":\"2026-03-07T09:39:50.803Z\",\"updatedOn\":\"2026-03-07T09:39:50.803Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:50.8012", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:50.8012", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:50.8012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:50.8224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:50.8224", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:50.9244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:50.9244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:50.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 09:39:50.9345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 09:39:50.9574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:50.9574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:50.9574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:50.9574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:50.9574", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:51.0530", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620704,\"createdOn\":\"2026-03-07T09:39:51.050Z\",\"updatedOn\":\"2026-03-07T09:39:51.050Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:51.0530", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:51.0530", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:51.0530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:51.0687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:51.0687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 09:39:51.1566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 09:39:51.1744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:51.1744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:51.1744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:51.1744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:51.1744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:51.2587", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620706,\"createdOn\":\"2026-03-07T09:39:51.262Z\",\"updatedOn\":\"2026-03-07T09:39:51.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:51.2587", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:51.2587", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:51.2587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:51.2773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:51.2773", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.3660", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:51.3737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:51.4697", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620708,\"createdOn\":\"2026-03-07T09:39:51.469Z\",\"updatedOn\":\"2026-03-07T09:39:51.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:51.4697", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:51.4697", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:51.4697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:51.4888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:51.4888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 09:39:51.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 09:39:51.5940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:51.5940", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:51.5940", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:51.5940", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:51.5940", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:51.6818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620710,\"createdOn\":\"2026-03-07T09:39:51.681Z\",\"updatedOn\":\"2026-03-07T09:39:51.681Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:51.6818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:51.6818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:51.6818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:51.6960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:51.6960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.7828", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:51.7950", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:51.8925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620712,\"createdOn\":\"2026-03-07T09:39:51.890Z\",\"updatedOn\":\"2026-03-07T09:39:51.890Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:51.8925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:51.8925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:51.8925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:51.9081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:51.9081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:51.9884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:51.9884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:51.9884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.9884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 09:39:51.9979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 09:39:52.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:52.0171", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:52.0171", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:52.0171", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:52.0171", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:52.1058", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620714,\"createdOn\":\"2026-03-07T09:39:52.104Z\",\"updatedOn\":\"2026-03-07T09:39:52.104Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:52.1058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:52.1058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:52.1058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:52.1210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:52.1210", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:52.2073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:52.2144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620716,\"createdOn\":\"2026-03-07T09:39:52.310Z\",\"updatedOn\":\"2026-03-07T09:39:52.310Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:52.3117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:39:52.4099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:39:52.4187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:39:52.5091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620718,\"createdOn\":\"2026-03-07T09:39:52.516Z\",\"updatedOn\":\"2026-03-07T09:39:52.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:39:52.5091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:39:52.5180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:39:52.5180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 09:39:52.5273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 09:39:52.5273", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:39:52.6148", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:39:52.6148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 09:39:52.6148", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:39:52.6148", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:40:04.1633", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:40:04.1633", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:40:04.1674", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:40:04.1932", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:40:04.7250", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:40:04.7250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:40:04.7305", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:40:04.7305", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:40:05.2848", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:40:05.2966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:40:05.2966", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:40:05.3088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:40:05.8997", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:40:05.9037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:43:04.2754", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:43:04.3056", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:43:04.8328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:43:04.8328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:43:04.8361", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:43:04.8361", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:43:05.3901", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:43:05.3901", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:43:05.3901", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:43:05.4066", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:43:05.9814", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:43:05.9970", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:43:05.9970", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:46:04.1764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:46:04.2212", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:46:04.7397", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:46:04.7397", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:46:04.7397", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:46:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:46:05.3108", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:46:05.3108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:46:05.3108", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:46:05.3238", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:46:05.9389", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:46:05.9423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:49:04.1907", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:49:04.2055", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:49:04.2205", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:49:04.7417", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:49:04.7417", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:49:04.7417", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:49:04.7595", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:49:05.2909", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:49:05.2909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:49:05.2981", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:49:05.2981", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:49:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:49:05.9547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:52:04.1890", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:52:04.2022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:52:04.2022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:52:04.2217", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:52:04.7446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:52:04.7446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:52:04.7488", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:52:04.7488", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:52:05.3275", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:52:05.3275", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:52:05.3275", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:52:05.3419", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:52:05.9515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 09:54:49.0935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:49.1257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620720,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:49.258Z\",\"updatedOn\":\"2026-03-07T09:54:49.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:49.2609", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 09:54:49.3559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 09:54:49.3702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:49.3702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:49.3702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:49.3702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:49.3702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:49.4533", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620722,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:49.457Z\",\"updatedOn\":\"2026-03-07T09:54:49.457Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:49.4533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:49.4533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:49.4533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:49.4689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:49.4689", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:49.5486", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:49.5486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 09:54:49.5582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 09:54:49.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:49.5790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:49.5790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:49.5790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:49.5790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:49.6734", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620724,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:49.676Z\",\"updatedOn\":\"2026-03-07T09:54:49.676Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:49.6734", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:49.6734", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:49.6734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:49.6917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:49.6917", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 09:54:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 09:54:49.7950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:49.7950", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:49.7950", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:49.7950", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:49.7950", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:49.8883", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620726,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:49.888Z\",\"updatedOn\":\"2026-03-07T09:54:49.888Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:49.8883", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:49.8883", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:49.8883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:49.9032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:49.9032", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:49.9888", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:50.0000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:50.0000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.0000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 09:54:50.0000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 09:54:50.0114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:50.0114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:50.0114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:50.0114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:50.0114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:50.0990", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620728,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:50.097Z\",\"updatedOn\":\"2026-03-07T09:54:50.097Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:50.0990", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:50.0990", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:50.0990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:50.1099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:50.1099", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:50.1978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:50.1978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 09:54:50.1996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 09:54:50.2221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:50.2221", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:50.2221", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:50.2221", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:50.2221", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:50.3101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620730,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:50.308Z\",\"updatedOn\":\"2026-03-07T09:54:50.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:50.3101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:50.3101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:50.3101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:50.3297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:50.3297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 09:54:50.4202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 09:54:50.4370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:50.4370", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:50.4370", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:50.4370", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:50.4370", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620732,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:50.526Z\",\"updatedOn\":\"2026-03-07T09:54:50.526Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:50.5282", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.6277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:50.6403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:50.6403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.6403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 09:54:50.6403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 09:54:50.6517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:50.6517", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:50.6517", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:50.6517", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:50.6517", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:50.7374", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620734,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:50.738Z\",\"updatedOn\":\"2026-03-07T09:54:50.738Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:50.7374", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:50.7374", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:50.7374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:50.7530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:50.7530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:50.8372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:50.8372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:50.8372", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 09:54:50.8411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 09:54:50.8579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:50.8579", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:50.8579", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:50.8579", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:50.8579", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:50.9442", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620736,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:50.944Z\",\"updatedOn\":\"2026-03-07T09:54:50.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:50.9442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:50.9442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:50.9442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:50.9591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:50.9591", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 09:54:51.0467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 09:54:51.0663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:51.0663", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:51.0663", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:51.0663", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:51.0663", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:51.1557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620738,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:51.153Z\",\"updatedOn\":\"2026-03-07T09:54:51.153Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:51.1557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:51.1557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:51.1557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:51.1720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:51.1720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:51.2539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:51.2539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:51.2539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 09:54:51.2618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 09:54:51.2785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 09:54:51.2785", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 09:54:51.2785", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 09:54:51.2785", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 09:54:51.2785", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 09:54:51.3660", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620740,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T09:54:51.365Z\",\"updatedOn\":\"2026-03-07T09:54:51.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 09:54:51.3660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 09:54:51.3660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 09:54:51.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 09:54:51.3820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 09:54:51.3820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 09:54:51.4695", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 09:54:51.4695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 09:54:51.4695", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 09:54:51.4695", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:55:04.1624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:55:04.1624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:55:04.1689", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:55:04.1967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:55:04.7155", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:55:04.7155", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:55:04.7155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:55:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:55:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:55:05.2763", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:55:05.2763", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:55:05.2946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:55:05.8859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 09:58:04.1637", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 09:58:04.1877", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:58:04.7054", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:58:04.7054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 09:58:04.7054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 09:58:04.7264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:58:05.2681", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:58:05.2681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 09:58:05.2747", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 09:58:05.2747", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 09:58:05.9137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:01:04.1590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:01:04.1590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:01:04.1644", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:01:04.1790", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:01:04.6891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:01:04.6891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:01:04.6934", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:01:04.6934", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:01:05.2631", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:01:05.2631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:01:05.2631", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:01:05.2838", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:01:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:01:05.8826", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:01:05.8826", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:04:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:04:04.1731", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:04:04.1964", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:04:04.7152", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:04:04.7200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:04:04.7200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:04:04.7384", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:04:05.3033", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:04:05.3033", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:04:05.3033", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:04:05.3189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:04:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:04:05.9391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:04:05.9391", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:04:05.9391", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:04:05.9391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:07:04.1740", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:07:04.1942", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:07:04.7146", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:07:04.7146", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:07:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:07:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:07:05.2700", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:07:05.2700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:07:05.2700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:07:05.2981", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:07:05.8914", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.0548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.0548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:49.0596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620742,\"createdOn\":\"2026-03-07T10:09:49.201Z\",\"updatedOn\":\"2026-03-07T10:09:49.201Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:49.2032", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 10:09:49.2980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 10:09:49.3119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:49.3119", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:49.3119", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:49.3119", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:49.3119", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:49.4009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620744,\"createdOn\":\"2026-03-07T10:09:49.399Z\",\"updatedOn\":\"2026-03-07T10:09:49.399Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:49.4014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:49.4014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:49.4014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:49.4014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:49.4014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:49.4960", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:49.5979", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620746,\"createdOn\":\"2026-03-07T10:09:49.596Z\",\"updatedOn\":\"2026-03-07T10:09:49.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:49.5979", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:49.5979", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:49.5979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:49.6094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:49.6094", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:49.6974", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:49.6974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:49.6974", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.6974", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 10:09:49.6986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 10:09:49.7154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:49.7154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:49.7154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:49.7154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:49.7154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:49.8040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620748,\"createdOn\":\"2026-03-07T10:09:49.802Z\",\"updatedOn\":\"2026-03-07T10:09:49.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:49.8040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:49.8040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:49.8040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:49.8141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:49.8141", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:49.9003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:49.9003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 10:09:49.9023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 10:09:49.9183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:49.9183", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:49.9183", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:49.9183", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:49.9183", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:50.0046", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620750,\"createdOn\":\"2026-03-07T10:09:50.005Z\",\"updatedOn\":\"2026-03-07T10:09:50.005Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:50.0046", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:50.0046", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:50.0046", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:50.0289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:50.0289", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.1139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:50.1218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:50.2178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620752,\"createdOn\":\"2026-03-07T10:09:50.217Z\",\"updatedOn\":\"2026-03-07T10:09:50.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:50.2178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:50.2178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:50.2178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:50.2334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:50.2334", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:50.3216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:50.3216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:50.3216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.3216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 10:09:50.3237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 10:09:50.3409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:50.3409", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:50.3409", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:50.3409", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:50.3409", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:50.4293", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620754,\"createdOn\":\"2026-03-07T10:09:50.427Z\",\"updatedOn\":\"2026-03-07T10:09:50.427Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:50.4293", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:50.4293", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:50.4293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:50.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:50.4429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 10:09:50.5306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 10:09:50.5460", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:50.5460", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:50.5460", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:50.5460", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:50.5460", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:50.6360", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620756,\"createdOn\":\"2026-03-07T10:09:50.638Z\",\"updatedOn\":\"2026-03-07T10:09:50.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:50.6360", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:50.6360", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:50.6360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:50.6557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:50.6557", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:50.7438", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:50.7438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:50.7438", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.7438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 10:09:50.7451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 10:09:50.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:50.7616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:50.7616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:50.7616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:50.7616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620758,\"createdOn\":\"2026-03-07T10:09:50.853Z\",\"updatedOn\":\"2026-03-07T10:09:50.853Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:50.8546", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:50.9616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:50.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:50.9616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 10:09:50.9639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 10:09:50.9826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:50.9826", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:50.9826", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:50.9826", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:50.9826", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:51.0742", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620760,\"createdOn\":\"2026-03-07T10:09:51.072Z\",\"updatedOn\":\"2026-03-07T10:09:51.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:51.0742", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:51.0742", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:51.0742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:51.0904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:51.0904", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.1732", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:51.1850", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:51.2785", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620762,\"createdOn\":\"2026-03-07T10:09:51.281Z\",\"updatedOn\":\"2026-03-07T10:09:51.281Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:51.2785", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:51.2785", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:51.2785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:51.2973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:51.2973", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.3844", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:51.3928", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:51.3928", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.3928", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 10:09:51.3928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 10:09:51.4035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:51.4035", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:51.4035", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:51.4035", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:51.4035", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:51.4918", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620764,\"createdOn\":\"2026-03-07T10:09:51.490Z\",\"updatedOn\":\"2026-03-07T10:09:51.490Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:51.4918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:51.4918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:51.4918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:51.5074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:51.5074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 10:09:51.5961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 10:09:51.6094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:51.6094", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:51.6094", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:51.6094", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:51.6094", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:51.6960", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620766,\"createdOn\":\"2026-03-07T10:09:51.695Z\",\"updatedOn\":\"2026-03-07T10:09:51.695Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:51.6960", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:51.6960", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:51.6960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:51.7129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:51.7129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 10:09:51.8000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 10:09:51.8147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:51.8147", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:51.8147", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:51.8147", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:51.8147", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620768,\"createdOn\":\"2026-03-07T10:09:51.901Z\",\"updatedOn\":\"2026-03-07T10:09:51.901Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:51.9018", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 10:09:52.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 10:09:52.0188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:52.0188", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:52.0188", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:52.0188", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:52.0188", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:52.1070", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620770,\"createdOn\":\"2026-03-07T10:09:52.105Z\",\"updatedOn\":\"2026-03-07T10:09:52.105Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:52.1070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:52.1070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:52.1070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:52.1234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:52.1234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:52.2037", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:52.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:52.2037", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.2037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 10:09:52.2141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 10:09:52.2305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:52.2305", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:52.2305", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:52.2305", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:52.2305", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:52.3183", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620772,\"createdOn\":\"2026-03-07T10:09:52.317Z\",\"updatedOn\":\"2026-03-07T10:09:52.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:52.3183", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:52.3183", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:52.3183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:52.3293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:52.3293", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 10:09:52.4172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 10:09:52.4347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:52.4347", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:52.4347", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:52.4347", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:52.4347", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:52.5214", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620774,\"createdOn\":\"2026-03-07T10:09:52.521Z\",\"updatedOn\":\"2026-03-07T10:09:52.521Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:52.5214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:52.5214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:52.5267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:52.5267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:52.5267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.6214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:52.6365", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:52.7310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620776,\"createdOn\":\"2026-03-07T10:09:52.732Z\",\"updatedOn\":\"2026-03-07T10:09:52.732Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:52.7310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:52.7310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:52.7310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:52.7469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:52.7469", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:52.8355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:52.8438", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:52.8438", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:52.8438", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 10:09:52.8438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 10:09:52.8589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:52.8589", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:52.8589", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:52.8589", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:52.8589", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:52.9437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620778,\"createdOn\":\"2026-03-07T10:09:52.944Z\",\"updatedOn\":\"2026-03-07T10:09:52.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:52.9437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:52.9437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:52.9437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:52.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:52.9616", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 10:09:53.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 10:09:53.0628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:53.0628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:53.0628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:53.0628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:53.0628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:53.1512", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620780,\"createdOn\":\"2026-03-07T10:09:53.150Z\",\"updatedOn\":\"2026-03-07T10:09:53.150Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:53.1512", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:53.1512", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:53.1512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:53.1691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:53.1691", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.2575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:53.2668", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:53.2762", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:53.2762", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:53.2762", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:53.3628", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620782,\"createdOn\":\"2026-03-07T10:09:53.362Z\",\"updatedOn\":\"2026-03-07T10:09:53.362Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:53.3628", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:53.3628", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:53.3628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:53.3734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:53.3734", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.4616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:53.4700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:53.4700", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.4700", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 10:09:53.4700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 10:09:53.4700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:09:53.4796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:53.4796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:53.4796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:53.4796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:53.5674", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620784,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:09:53.565Z\",\"updatedOn\":\"2026-03-07T10:09:53.565Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:53.5674", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:53.5674", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:53.5674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:09:53.5811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:09:53.5811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:53.6619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:53.6619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:09:53.6619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.6619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 10:09:53.6723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 10:09:53.6906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:09:53.6906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:53.6906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:53.6906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:53.6906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620786,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:09:53.777Z\",\"updatedOn\":\"2026-03-07T10:09:53.777Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:09:53.7790", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:53.8761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:53.8862", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:53.9793", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620788,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:09:53.982Z\",\"updatedOn\":\"2026-03-07T10:09:53.982Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:53.9793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:53.9793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:53.9793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:09:53.9990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:09:53.9990", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.0870", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:54.0922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620790,\"createdOn\":\"2026-03-07T10:09:54.197Z\",\"updatedOn\":\"2026-03-07T10:09:54.197Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:54.2001", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.2999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:54.3106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:54.4141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620792,\"createdOn\":\"2026-03-07T10:09:54.413Z\",\"updatedOn\":\"2026-03-07T10:09:54.413Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:54.4141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:54.4141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:54.4141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:54.4266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:54.4266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 10:09:54.5193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 10:09:54.5340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:54.5340", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:54.5340", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:54.5340", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:54.5340", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:54.6223", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620794,\"createdOn\":\"2026-03-07T10:09:54.620Z\",\"updatedOn\":\"2026-03-07T10:09:54.620Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:54.6223", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:54.6223", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:54.6223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:54.6368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:54.6368", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.7260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:54.7367", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:54.7367", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.7367", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 10:09:54.7367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 10:09:54.7486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:54.7486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:54.7486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:54.7486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:54.7486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:54.8352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620796,\"createdOn\":\"2026-03-07T10:09:54.835Z\",\"updatedOn\":\"2026-03-07T10:09:54.835Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:54.8352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:54.8352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:54.8352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:54.8464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:54.8464", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 10:09:54.9347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 10:09:54.9572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:54.9572", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:54.9572", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:54.9572", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:54.9572", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:55.0447", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620798,\"createdOn\":\"2026-03-07T10:09:55.042Z\",\"updatedOn\":\"2026-03-07T10:09:55.042Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:55.0447", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:55.0447", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:55.0447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:55.0620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:55.0620", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.1484", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:55.1564", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:55.1564", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.1564", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 10:09:55.1564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 10:09:55.1667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:55.1667", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:55.1667", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:55.1667", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:55.1667", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:55.2472", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620800,\"createdOn\":\"2026-03-07T10:09:55.252Z\",\"updatedOn\":\"2026-03-07T10:09:55.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:55.2472", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:55.2472", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:55.2472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:55.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:55.2713", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 10:09:55.3553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 10:09:55.3778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:55.3778", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:55.3778", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:55.3778", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:55.3778", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:55.4665", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620802,\"createdOn\":\"2026-03-07T10:09:55.464Z\",\"updatedOn\":\"2026-03-07T10:09:55.464Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:55.4665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:55.4665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:55.4665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:55.4800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:55.4800", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.5673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:55.5738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:55.6710", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620804,\"createdOn\":\"2026-03-07T10:09:55.670Z\",\"updatedOn\":\"2026-03-07T10:09:55.670Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:55.6710", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:55.6710", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:55.6710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:55.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:55.6828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:09:55.7713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:09:55.7762", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:09:55.8726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620806,\"createdOn\":\"2026-03-07T10:09:55.871Z\",\"updatedOn\":\"2026-03-07T10:09:55.871Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:09:55.8726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:09:55.8726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:09:55.8726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:09:55.8931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:09:55.8931", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:09:55.9808", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:09:55.9808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:09:55.9808", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:09:55.9808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:10:04.1618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:10:04.1618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:10:04.1684", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:10:04.1894", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:10:04.7063", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:10:04.7063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:10:04.7063", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:10:04.7205", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:10:05.2629", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:10:05.2629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:10:05.2761", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:10:05.2761", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:10:05.8750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:10:05.8861", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:10:05.8861", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:13:04.2001", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:13:04.2120", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:13:04.2120", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:13:04.2315", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:13:04.7536", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:13:04.7536", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:13:04.7536", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:13:04.7687", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:13:05.3165", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:13:05.3218", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:13:05.3348", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:13:05.3348", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:13:05.9390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:13:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:13:05.9462", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:13:05.9462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:16:04.1773", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:16:04.1920", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:16:04.1920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:16:04.7139", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:16:04.7139", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:16:04.7139", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:16:04.7304", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:16:05.2729", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:16:05.2729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:16:05.2729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:16:05.2967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:16:05.8896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:16:05.8896", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:16:05.8944", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:19:04.1595", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:19:04.1800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:19:04.6936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:19:04.6936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:19:04.6936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:19:04.7127", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:19:05.2720", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:19:05.2720", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:19:05.2720", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:19:05.2847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:19:05.8580", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:19:05.8665", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:19:05.8750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:22:04.2555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:22:04.2555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:22:04.2668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:22:04.2829", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:22:04.8019", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:22:04.8019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:22:04.8019", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:22:04.8185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:22:05.7092", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:22:05.7092", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:22:05.7155", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:22:05.7155", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:22:06.3551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:22:06.3601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.0818", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.0818", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:24:49.0951", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:49.0951", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.0951", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 10:24:49.0951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 10:24:49.1074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:24:49.1074", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:49.1074", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:49.1074", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:49.1074", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:49.2079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620808,\"createdOn\":\"2026-03-07T10:24:49.205Z\",\"updatedOn\":\"2026-03-07T10:24:49.205Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:49.2079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:49.2079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:49.2079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:24:49.2209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:24:49.2209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.3497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:49.3556", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:49.4541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620810,\"createdOn\":\"2026-03-07T10:24:49.453Z\",\"updatedOn\":\"2026-03-07T10:24:49.453Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:49.4541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:49.4541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:49.4541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:24:49.4645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:24:49.4645", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.5507", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:24:49.5609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:49.5609", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.5609", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 10:24:49.5609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 10:24:49.5727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:24:49.5727", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:49.5727", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:49.5727", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:49.5727", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:49.6590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620812,\"createdOn\":\"2026-03-07T10:24:49.659Z\",\"updatedOn\":\"2026-03-07T10:24:49.659Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:49.6590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:49.6590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:49.6590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:24:49.6726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:24:49.6726", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:49.7559", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 10:24:49.7622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 10:24:49.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:24:49.7808", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:49.7808", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:49.7808", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:49.7808", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:49.8674", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620814,\"createdOn\":\"2026-03-07T10:24:49.868Z\",\"updatedOn\":\"2026-03-07T10:24:49.868Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:49.8694", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:49.8694", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:49.8694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:24:49.8694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:24:49.8694", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 10:24:49.9679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 10:24:49.9878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:49.9878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:49.9878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:49.9878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:49.9878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:50.0793", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620816,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:50.078Z\",\"updatedOn\":\"2026-03-07T10:24:50.078Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:50.0793", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:50.0793", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:50.0793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:50.0916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:50.0916", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.1773", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:50.1851", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:50.2833", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620818,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:50.282Z\",\"updatedOn\":\"2026-03-07T10:24:50.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:50.2833", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:50.2833", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:50.2833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:50.2989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:50.2989", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.3864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:50.4038", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:50.4038", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.4038", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 10:24:50.4038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 10:24:50.4176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:50.4176", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:50.4176", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:50.4176", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:50.4176", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:50.5058", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620820,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:50.504Z\",\"updatedOn\":\"2026-03-07T10:24:50.504Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:50.5058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:50.5058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:50.5058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:50.5178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:50.5178", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 10:24:50.6062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 10:24:50.6203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:50.6203", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:50.6203", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:50.6203", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:50.6203", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:50.7075", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620822,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:50.707Z\",\"updatedOn\":\"2026-03-07T10:24:50.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:50.7075", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:50.7075", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:50.7075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:50.7181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:50.7181", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:50.8057", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:50.8057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:50.8057", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.8057", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 10:24:50.8081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 10:24:50.8239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:50.8239", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:50.8239", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:50.8239", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:50.8239", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:50.9106", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620824,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:50.911Z\",\"updatedOn\":\"2026-03-07T10:24:50.911Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:50.9106", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:50.9106", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:50.9106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:50.9246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:50.9246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 10:24:51.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 10:24:51.0298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:51.0298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:51.0298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:51.0298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:51.0298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:51.1184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620826,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:51.117Z\",\"updatedOn\":\"2026-03-07T10:24:51.117Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:51.1184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:51.1199", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:51.1199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:51.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:51.1355", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.2222", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:51.2309", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:51.3260", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620828,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:51.331Z\",\"updatedOn\":\"2026-03-07T10:24:51.331Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:51.3260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:51.3260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:51.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:51.3419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:51.3419", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:51.4300", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:51.4300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:51.4300", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.4300", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 10:24:51.4317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 10:24:51.4495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:51.4495", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:51.4495", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:51.4495", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:51.4495", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:51.5373", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620830,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:51.537Z\",\"updatedOn\":\"2026-03-07T10:24:51.537Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:51.5373", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:51.5373", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:51.5373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:51.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:51.5528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 10:24:51.6508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 10:24:51.6673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:51.6673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:51.6673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:51.6673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:51.6673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:51.7519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620832,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:51.755Z\",\"updatedOn\":\"2026-03-07T10:24:51.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:51.7519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:51.7519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:51.7519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:51.7695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:51.7695", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 10:24:51.8556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 10:24:51.8797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:51.8797", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:51.8797", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:51.8797", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:51.8797", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:51.9668", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620834,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:51.966Z\",\"updatedOn\":\"2026-03-07T10:24:51.966Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:51.9668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:51.9668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:51.9668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:51.9808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:51.9808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:52.0646", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:52.0740", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:52.1713", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620836,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:52.170Z\",\"updatedOn\":\"2026-03-07T10:24:52.170Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:52.1713", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:52.1713", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:52.1713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:52.1865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:52.1865", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:52.2713", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:52.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:52.2713", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 10:24:52.2750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 10:24:52.2926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:24:52.2926", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:24:52.2926", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:24:52.2926", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:24:52.2926", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:24:52.3808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620838,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:24:52.380Z\",\"updatedOn\":\"2026-03-07T10:24:52.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:24:52.3808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:24:52.3808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:24:52.3808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:24:52.3933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:24:52.3933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:24:52.4797", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:24:52.4797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:24:52.4797", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:24:52.4797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:25:04.1707", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:25:04.1828", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:25:04.1828", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:25:04.1998", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:25:05.8945", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:25:05.8945", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:25:05.8945", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:25:05.9100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:25:16.0096", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:25:16.0096", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:25:16.0096", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:25:16.0283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:25:16.9093", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:25:16.9156", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:28:04.1892", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:28:04.1892", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:28:04.1959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:28:04.2183", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:28:04.7546", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:28:04.7562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:28:04.7562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:28:04.7562", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:28:05.3034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:28:05.3034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:28:05.3034", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:28:05.3034", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:28:05.9105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:28:05.9176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:31:04.1715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:31:04.1715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:31:04.1800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:31:04.1961", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:31:04.7081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:31:04.7081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:31:04.7081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:31:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:31:05.2700", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:31:05.2700", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:31:05.2700", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:31:05.2895", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:31:05.8740", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:31:05.8776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:34:04.1676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:34:04.1676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:34:04.1729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:34:04.1892", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:34:04.7105", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:34:04.7105", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:34:04.7105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:34:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:34:05.2706", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:34:05.2706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:34:05.2706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:34:05.2832", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:34:05.8749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:37:04.3218", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:37:04.3218", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:37:04.3300", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:37:04.3553", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:37:04.8833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:37:04.8833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:37:04.8892", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:37:04.9037", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:37:05.4551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:37:05.4551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:37:05.4551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:37:05.4690", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:37:06.0693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:37:06.0753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:37:06.0753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:37:06.0753", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:37:06.0753", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 10:39:49.3226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 10:39:49.3386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:49.3386", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:49.3386", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:49.3386", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:49.3386", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:49.4701", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620840,\"createdOn\":\"2026-03-07T10:39:49.469Z\",\"updatedOn\":\"2026-03-07T10:39:49.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:49.4701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:49.4701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:49.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:49.4701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:49.4780", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.5668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:49.5718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:49.5869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:49.5869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:49.5869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:49.6748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620842,\"createdOn\":\"2026-03-07T10:39:49.674Z\",\"updatedOn\":\"2026-03-07T10:39:49.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:49.6748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:49.6748", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:49.6748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:49.6821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:49.6821", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.7725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:49.7767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:49.8735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620844,\"createdOn\":\"2026-03-07T10:39:49.872Z\",\"updatedOn\":\"2026-03-07T10:39:49.872Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:49.8735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:49.8735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:49.8735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:49.8735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:49.8840", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 10:39:49.9707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 10:39:49.9864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:49.9864", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:49.9864", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:49.9864", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:49.9864", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:50.0754", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620846,\"createdOn\":\"2026-03-07T10:39:50.074Z\",\"updatedOn\":\"2026-03-07T10:39:50.074Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:50.0754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:50.0754", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:50.0754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:50.0907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:50.0907", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:50.1784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:50.1784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:50.1784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.1784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 10:39:50.1812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 10:39:50.2019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:50.2019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:50.2019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:50.2019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:50.2019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:50.2893", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620848,\"createdOn\":\"2026-03-07T10:39:50.289Z\",\"updatedOn\":\"2026-03-07T10:39:50.289Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:50.2893", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:50.2893", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:50.2893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:50.2998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:50.2998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 10:39:50.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 10:39:50.4097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:50.4097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:50.4097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:50.4097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:50.4097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:50.4983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620850,\"createdOn\":\"2026-03-07T10:39:50.497Z\",\"updatedOn\":\"2026-03-07T10:39:50.497Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:50.4983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:50.4983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:50.4983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:50.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:50.5127", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:50.6002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:50.6002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:50.6002", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 10:39:50.6028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 10:39:50.6232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:50.6232", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:50.6232", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:50.6232", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:50.6232", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:50.7119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620852,\"createdOn\":\"2026-03-07T10:39:50.711Z\",\"updatedOn\":\"2026-03-07T10:39:50.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:50.7128", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:50.7128", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:50.7128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:50.7279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:50.7279", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:50.8173", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:50.8259", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:50.8259", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:50.8259", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 10:39:50.8259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 10:39:50.8377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:50.8377", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:50.8377", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:50.8377", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:50.8377", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:50.9248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620854,\"createdOn\":\"2026-03-07T10:39:50.926Z\",\"updatedOn\":\"2026-03-07T10:39:50.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:50.9248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:50.9248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:50.9248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:50.9415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:50.9415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.0345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:51.0408", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:51.1434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620856,\"createdOn\":\"2026-03-07T10:39:51.141Z\",\"updatedOn\":\"2026-03-07T10:39:51.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:51.1434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:51.1434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:51.1434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:51.1605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:51.1605", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.2524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:51.2613", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:51.3605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620858,\"createdOn\":\"2026-03-07T10:39:51.359Z\",\"updatedOn\":\"2026-03-07T10:39:51.359Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:51.3605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:51.3605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:51.3605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:51.3757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:51.3757", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 10:39:51.4634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 10:39:51.4795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:51.4795", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:51.4795", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:51.4795", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:51.4795", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:51.5678", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620860,\"createdOn\":\"2026-03-07T10:39:51.567Z\",\"updatedOn\":\"2026-03-07T10:39:51.567Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:51.5678", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:51.5678", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:51.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:51.5861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:51.5861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.6751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:51.6830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:51.7817", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620862,\"createdOn\":\"2026-03-07T10:39:51.782Z\",\"updatedOn\":\"2026-03-07T10:39:51.782Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:51.7817", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:51.7817", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:51.7817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:39:51.7933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:39:51.7933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:51.8801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:39:51.8890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:51.8890", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:51.8890", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 10:39:51.8890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 10:39:51.8890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 10:39:51.8994", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:51.8994", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:51.8994", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:51.8994", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:51.9860", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620864,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:51.986Z\",\"updatedOn\":\"2026-03-07T10:39:51.986Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:51.9860", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:51.9860", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:51.9860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 10:39:52.0024", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 10:39:52.0024", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 10:39:52.0901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 10:39:52.1083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:52.1083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:52.1083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:52.1083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:52.1083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620866,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:52.195Z\",\"updatedOn\":\"2026-03-07T10:39:52.195Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:52.1965", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.2991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:52.3115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:52.4085", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620868,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:52.407Z\",\"updatedOn\":\"2026-03-07T10:39:52.407Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:52.4085", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:52.4085", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:52.4085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:52.4229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:52.4229", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:52.5059", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:52.5059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:52.5059", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.5059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 10:39:52.5123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 10:39:52.5261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:52.5261", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:52.5261", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:52.5261", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:52.5261", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:52.6097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620870,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:52.613Z\",\"updatedOn\":\"2026-03-07T10:39:52.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:52.6097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:52.6097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:52.6097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:52.6302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:52.6302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 10:39:52.7136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 10:39:52.7371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:52.7371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:52.7371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:52.7371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:52.7371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:52.8238", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620872,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:52.824Z\",\"updatedOn\":\"2026-03-07T10:39:52.824Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:52.8238", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:52.8238", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:52.8238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:52.8397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:52.8397", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:52.9268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:52.9346", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:53.0268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620874,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:53.031Z\",\"updatedOn\":\"2026-03-07T10:39:53.031Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:53.0268", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:53.0268", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:53.0268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:53.0461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:53.0461", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:53.1324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:53.1324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:53.1324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.1324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 10:39:53.1357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 10:39:53.1555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:53.1555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:53.1555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:53.1555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:53.1555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:53.2385", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620876,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:53.244Z\",\"updatedOn\":\"2026-03-07T10:39:53.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:53.2453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:53.2453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:53.2453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:53.2453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:53.2453", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 10:39:53.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 10:39:53.3620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:53.3620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:53.3620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:53.3620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:53.3620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:53.4500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620878,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:53.449Z\",\"updatedOn\":\"2026-03-07T10:39:53.449Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:53.4500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:53.4500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:53.4500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:53.4632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:53.4632", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:53.5551", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:53.5551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 10:39:53.5557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 10:39:53.5775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:53.5775", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:53.5775", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:53.5775", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:53.5775", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620880,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:53.664Z\",\"updatedOn\":\"2026-03-07T10:39:53.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:53.6658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:53.7567", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 10:39:53.7662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 10:39:53.7823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:53.7823", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:53.7823", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:53.7823", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:53.7823", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:53.8708", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620882,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:53.869Z\",\"updatedOn\":\"2026-03-07T10:39:53.869Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:53.8708", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:53.8708", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:53.8708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:53.8851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:53.8851", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:53.9713", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:53.9786", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:54.0794", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620884,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:54.078Z\",\"updatedOn\":\"2026-03-07T10:39:54.078Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:54.0794", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:54.0794", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:54.0794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:54.0933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:54.0933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:54.1805", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:54.1805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 10:39:54.1812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 10:39:54.2037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:54.2037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:54.2037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:54.2037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:54.2037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620886,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:54.290Z\",\"updatedOn\":\"2026-03-07T10:39:54.290Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:54.2909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 10:39:54.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 10:39:54.4083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:54.4083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:54.4083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:54.4083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:54.4083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:54.4944", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620888,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:54.495Z\",\"updatedOn\":\"2026-03-07T10:39:54.495Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:54.4944", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:54.4944", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:54.4944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:54.4944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:54.5091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.5930", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:54.6041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:54.7056", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620890,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:54.706Z\",\"updatedOn\":\"2026-03-07T10:39:54.706Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:54.7056", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:54.7056", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:54.7056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:54.7161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:54.7161", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:54.7997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:54.8117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:54.8117", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:54.8117", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 10:39:54.8117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 10:39:54.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:54.8219", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:54.8219", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:54.8219", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:54.8219", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:54.9184", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620892,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:54.914Z\",\"updatedOn\":\"2026-03-07T10:39:54.914Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:54.9184", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:54.9184", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:54.9184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:54.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:54.9335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 10:39:55.0257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 10:39:55.0457", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:55.0457", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:55.0457", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:55.0457", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:55.0457", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:55.1268", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620894,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:55.133Z\",\"updatedOn\":\"2026-03-07T10:39:55.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:55.1344", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:55.1344", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:55.1344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:55.1511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:55.1511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:55.2423", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:55.2423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:55.2423", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.2423", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 10:39:55.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 10:39:55.2623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 10:39:55.2623", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:55.2623", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:55.2623", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:55.2623", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:55.3498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620896,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:55.349Z\",\"updatedOn\":\"2026-03-07T10:39:55.349Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:55.3498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:55.3498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:55.3498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 10:39:55.3636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 10:39:55.3636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 10:39:55.4504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 10:39:55.4678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 10:39:55.4678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:55.4678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:55.4678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:55.4678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620898,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:55.555Z\",\"updatedOn\":\"2026-03-07T10:39:55.555Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 10:39:55.5564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.6554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:55.6662", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:55.7616", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620900,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:55.763Z\",\"updatedOn\":\"2026-03-07T10:39:55.763Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:55.7616", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:55.7616", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:55.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 10:39:55.7759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 10:39:55.7759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:55.8624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:55.8712", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:55.9692", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620902,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:55.968Z\",\"updatedOn\":\"2026-03-07T10:39:55.968Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:55.9692", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:55.9692", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:55.9692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 10:39:55.9815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 10:39:55.9815", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.0663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:56.0777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:56.0777", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.0777", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 10:39:56.0777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 10:39:56.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:56.0891", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:56.0891", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:56.0891", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:56.0891", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:56.1767", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620904,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:56.175Z\",\"updatedOn\":\"2026-03-07T10:39:56.175Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:56.1767", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:56.1767", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:56.1767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:56.1909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:56.1909", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:56.2710", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 10:39:56.2786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 10:39:56.2994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:56.2994", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:56.2994", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:56.2994", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:56.2994", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:56.3882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620906,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:56.387Z\",\"updatedOn\":\"2026-03-07T10:39:56.387Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:56.3882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:56.3882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:56.3882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:56.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:56.4089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 10:39:56.4958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 10:39:56.5102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:56.5102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:56.5102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:56.5102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:56.5102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:56.5980", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620908,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:56.597Z\",\"updatedOn\":\"2026-03-07T10:39:56.597Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:56.5980", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:56.5980", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:56.5980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:56.6112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:56.6112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 10:39:56.6988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 10:39:56.7245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:56.7245", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:56.7245", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:56.7245", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:56.7245", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:56.8136", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620910,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:56.812Z\",\"updatedOn\":\"2026-03-07T10:39:56.812Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:56.8136", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:56.8136", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:56.8136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:56.8328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:56.8328", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 10:39:56.9200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 10:39:56.9366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:56.9366", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:56.9366", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:56.9366", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:56.9366", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620912,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:57.027Z\",\"updatedOn\":\"2026-03-07T10:39:57.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:57.0274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 10:39:57.1217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 10:39:57.1387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:57.1387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:57.1387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:57.1387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:57.1387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:57.2364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620914,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:57.232Z\",\"updatedOn\":\"2026-03-07T10:39:57.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:57.2364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:57.2364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:57.2364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:57.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:57.2454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:57.3365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:57.3365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:57.3365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.3365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.3365", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:57.3380", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:57.3528", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:57.3528", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:57.3528", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:57.4397", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620916,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:57.439Z\",\"updatedOn\":\"2026-03-07T10:39:57.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:57.4397", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:57.4397", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:57.4397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:57.4493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:57.4493", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:39:57.5357", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:39:57.5408", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:39:57.6387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620918,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:39:57.638Z\",\"updatedOn\":\"2026-03-07T10:39:57.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:39:57.6387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:39:57.6387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:39:57.6387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:39:57.6524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:39:57.6524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:39:57.7380", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:39:57.7380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:39:57.7380", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:39:57.7380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:40:04.1688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:40:04.1821", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:40:04.2024", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:40:04.7283", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:40:04.7283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:40:04.7283", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:40:04.7486", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:40:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:40:05.2920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:40:05.2920", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:40:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:40:05.8893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:40:05.9007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:40:05.9007", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:40:05.9007", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:43:04.1789", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:43:04.2005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:43:04.7198", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:43:04.7198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:43:04.7198", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:43:04.7364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:43:05.2646", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:43:05.2646", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:43:05.2646", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:43:05.2801", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:43:05.8706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:43:05.8818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:43:05.8818", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:43:05.8818", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:46:04.1485", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:46:04.1799", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:46:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:46:04.7111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:46:04.7111", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:46:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:46:05.2679", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:46:05.2747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:46:05.2747", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:46:05.2864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:46:05.8797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:49:04.1566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:49:04.1566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:49:04.1613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:49:04.1856", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:49:04.7053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:49:04.7053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:49:04.7053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:49:04.7053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:49:05.2486", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:49:05.2486", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:49:05.2534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:49:05.2534", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:49:05.8671", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:49:05.8789", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:49:05.8789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:52:04.2711", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:52:04.2711", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:52:04.2812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:52:04.3098", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:52:04.8474", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:52:04.8474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:52:04.8474", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:52:04.8723", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:52:05.4328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:52:05.4328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:52:05.4370", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:52:05.4556", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:52:06.0472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 10:54:49.0680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 10:54:49.0846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 10:54:49.0846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:49.0846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:49.0846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:49.0846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620921,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T10:54:49.213Z\",\"updatedOn\":\"2026-03-07T10:54:49.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 10:54:49.2188", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 10:54:49.3172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 10:54:49.3326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:49.3326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:49.3326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:49.3326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:49.3326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620923,\"createdOn\":\"2026-03-07T10:54:49.416Z\",\"updatedOn\":\"2026-03-07T10:54:49.416Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:49.4198", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.5206", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:49.5289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620925,\"createdOn\":\"2026-03-07T10:54:49.621Z\",\"updatedOn\":\"2026-03-07T10:54:49.621Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:49.6248", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 10:54:49.7219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 10:54:49.7405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:49.7405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:49.7405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:49.7405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:49.7405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:49.8365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620927,\"createdOn\":\"2026-03-07T10:54:49.832Z\",\"updatedOn\":\"2026-03-07T10:54:49.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:49.8365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:49.8365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:49.8365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:49.8485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:49.8485", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 10:54:49.9361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 10:54:49.9544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:49.9544", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:49.9544", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:49.9544", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:49.9544", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:50.0431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620929,\"createdOn\":\"2026-03-07T10:54:50.042Z\",\"updatedOn\":\"2026-03-07T10:54:50.042Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:50.0431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:50.0431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:50.0431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:50.0601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:50.0601", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.1463", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:50.1549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:50.2500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620931,\"createdOn\":\"2026-03-07T10:54:50.247Z\",\"updatedOn\":\"2026-03-07T10:54:50.247Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:50.2500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:50.2500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:50.2500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:50.2685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:50.2685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:50.3549", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:50.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:50.3549", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.3549", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.3675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.3675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:50.3772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:50.3772", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.3772", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 10:54:50.3772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 10:54:50.3772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:50.3877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:50.3877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:50.3877", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:50.3877", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:50.4761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620933,\"createdOn\":\"2026-03-07T10:54:50.471Z\",\"updatedOn\":\"2026-03-07T10:54:50.471Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:50.4761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:50.4761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:50.4761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:50.4896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:50.4896", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 10:54:50.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 10:54:50.5953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:50.5953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:50.5953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:50.5953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:50.5953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:50.6826", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620935,\"createdOn\":\"2026-03-07T10:54:50.678Z\",\"updatedOn\":\"2026-03-07T10:54:50.678Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:50.6826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:50.6826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:50.6826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:50.6981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:50.6981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 10:54:50.7848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 10:54:50.7992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:50.7992", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:50.7992", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:50.7992", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:50.7992", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:50.8856", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620937,\"createdOn\":\"2026-03-07T10:54:50.882Z\",\"updatedOn\":\"2026-03-07T10:54:50.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:50.8856", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:50.8856", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:50.8856", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:50.8968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:50.8968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 10:54:50.9848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 10:54:51.0049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:51.0049", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:51.0049", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:51.0049", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:51.0049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620939,\"createdOn\":\"2026-03-07T10:54:51.088Z\",\"updatedOn\":\"2026-03-07T10:54:51.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:51.0933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 10:54:51.1866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 10:54:51.2077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 10:54:51.2077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 10:54:51.2077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 10:54:51.2077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 10:54:51.2077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620941,\"createdOn\":\"2026-03-07T10:54:51.291Z\",\"updatedOn\":\"2026-03-07T10:54:51.291Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 10:54:51.2948", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 10:54:51.3960", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 10:54:51.3960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 10:54:51.3960", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 10:54:51.3960", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:55:04.1709", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:55:04.1842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:55:04.1842", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:55:04.2005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:55:04.7149", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:55:04.7176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:55:04.7176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:55:04.7320", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:55:05.2824", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:55:05.2824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:55:05.2824", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:55:05.3092", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:55:05.9104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:55:05.9196", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:55:05.9196", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:55:05.9196", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 10:58:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 10:58:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 10:58:04.1704", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 10:58:04.1966", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:58:04.7356", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:58:04.7356", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 10:58:04.7356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 10:58:04.7513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:58:05.2949", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:58:05.2949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 10:58:05.2949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 10:58:05.3108", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 10:58:05.9067", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 10:58:05.9171", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 10:58:05.9171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:01:04.1915", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:01:04.1915", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:01:04.1968", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:01:04.2169", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:01:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:01:04.7350", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:01:04.7350", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:01:04.7516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:01:05.3114", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:01:05.3114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:01:05.3114", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:01:05.3262", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:01:05.9360", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:01:05.9458", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:01:05.9458", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:01:05.9458", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:04:04.1693", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:04:04.1693", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:04:04.1749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:04:04.1885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:04:04.6849", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:04:04.6849", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:04:04.6903", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:04:04.7053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:04:05.2530", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:04:05.2530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:04:05.2530", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:04:05.2785", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:04:05.8527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:04:05.8618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:04:05.8618", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:04:05.8618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:07:04.1798", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:07:04.1798", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:07:04.1853", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:07:04.2158", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:07:04.7444", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:07:04.7465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:07:04.7465", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:07:04.7633", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:07:05.3077", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:07:05.3110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:07:05.3110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:07:05.3110", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:07:05.9007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:07:05.9027", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 11:09:49.2499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 11:09:49.2651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:49.2651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:49.2651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:49.2651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:49.2651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620943,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:49.397Z\",\"updatedOn\":\"2026-03-07T11:09:49.397Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:49.3997", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 11:09:49.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 11:09:49.5152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 11:09:49.5152", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:49.5152", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:49.5152", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:49.5152", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:49.6078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620945,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:49.608Z\",\"updatedOn\":\"2026-03-07T11:09:49.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:49.6078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:49.6078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:49.6078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 11:09:49.6184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 11:09:49.6184", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.7045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:49.7153", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:49.7153", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.7153", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 11:09:49.7153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 11:09:49.7273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 11:09:49.7273", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:49.7273", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:49.7273", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:49.7273", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:49.8149", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620947,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:49.813Z\",\"updatedOn\":\"2026-03-07T11:09:49.813Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:49.8149", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:49.8149", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:49.8149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 11:09:49.8296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 11:09:49.8296", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 11:09:49.9161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 11:09:49.9330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:49.9330", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:49.9330", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:49.9330", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:49.9330", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:50.0182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620949,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:50.018Z\",\"updatedOn\":\"2026-03-07T11:09:50.018Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:50.0182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:50.0182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:50.0182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:50.0341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:50.0341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 11:09:50.1232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 11:09:50.1413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:50.1413", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:50.1413", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:50.1413", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:50.1413", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:50.2282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620951,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:50.227Z\",\"updatedOn\":\"2026-03-07T11:09:50.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:50.2282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:50.2282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:50.2282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:50.2436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:50.2436", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.3304", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:50.3397", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:50.4346", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620953,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:50.436Z\",\"updatedOn\":\"2026-03-07T11:09:50.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:50.4346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:50.4346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:50.4346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:50.4522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:50.4522", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:50.5296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:50.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 11:09:50.5398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 11:09:50.5632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:50.5632", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:50.5632", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:50.5632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:50.5632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620955,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:50.650Z\",\"updatedOn\":\"2026-03-07T11:09:50.650Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:50.6511", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 11:09:50.7470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 11:09:50.7657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:50.7657", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:50.7657", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:50.7657", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:50.7657", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620957,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:50.851Z\",\"updatedOn\":\"2026-03-07T11:09:50.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:50.8528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:50.9540", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:50.9616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620959,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:51.057Z\",\"updatedOn\":\"2026-03-07T11:09:51.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:51.0567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 11:09:51.1545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 11:09:51.1737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:51.1737", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:51.1737", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:51.1737", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:51.1737", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:51.2613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620961,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:51.260Z\",\"updatedOn\":\"2026-03-07T11:09:51.260Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:51.2613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:51.2613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:51.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:51.2613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:51.2744", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 11:09:51.3602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 11:09:51.4461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:51.4461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:51.4461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:51.4461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:51.4461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:51.5346", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620963,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:51.533Z\",\"updatedOn\":\"2026-03-07T11:09:51.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:51.5346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:51.5346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:51.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:51.5456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:51.5456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:51.6332", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:51.6332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:51.6332", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.6332", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 11:09:51.6342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 11:09:51.6496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:51.6496", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:51.6496", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:51.6496", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:51.6496", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:51.7352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620965,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:51.735Z\",\"updatedOn\":\"2026-03-07T11:09:51.735Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:51.7352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:51.7352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:51.7352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:51.7485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:51.7485", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 11:09:51.8420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 11:09:51.8617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:51.8617", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:51.8617", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:51.8617", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:51.8617", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:51.9527", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620967,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:51.951Z\",\"updatedOn\":\"2026-03-07T11:09:51.951Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:51.9527", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:51.9527", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:51.9527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:51.9652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:51.9652", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 11:09:52.0562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 11:09:52.1165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:52.1165", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:52.1165", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:52.1165", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:52.1165", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:52.2038", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620969,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:52.203Z\",\"updatedOn\":\"2026-03-07T11:09:52.203Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:52.2038", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:52.2038", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:52.2038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:52.2618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:52.2618", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.3488", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:52.3549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:52.3549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.3549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 11:09:52.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 11:09:52.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:52.3705", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:52.3705", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:52.3705", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:52.3705", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:52.4584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620971,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:52.457Z\",\"updatedOn\":\"2026-03-07T11:09:52.457Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:52.4584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:52.4584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:52.4584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:52.4692", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:52.4692", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 11:09:52.5575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 11:09:52.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:52.5744", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:52.5744", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:52.5744", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:52.5744", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:52.6618", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620973,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:52.660Z\",\"updatedOn\":\"2026-03-07T11:09:52.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:52.6618", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:52.6618", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:52.6618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:52.6726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:52.6726", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 11:09:52.7601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 11:09:52.7759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:52.7759", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:52.7759", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:52.7759", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:52.7759", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:52.8631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620975,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:52.862Z\",\"updatedOn\":\"2026-03-07T11:09:52.862Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:52.8631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:52.8631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:52.8631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:52.8740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:52.8740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:52.9612", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:52.9612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 11:09:52.9618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 11:09:52.9812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:52.9812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:52.9812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:52.9812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:52.9812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:53.0771", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620977,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:53.074Z\",\"updatedOn\":\"2026-03-07T11:09:53.074Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:53.0771", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:53.0771", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:53.0771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:53.0874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:53.0874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.1750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:53.1814", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:53.2825", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620979,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:53.280Z\",\"updatedOn\":\"2026-03-07T11:09:53.280Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:53.2825", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:53.2825", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:53.2825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:53.2933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:53.2933", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.3806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:53.3873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:53.3996", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:53.3996", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:53.4872", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620981,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:53.486Z\",\"updatedOn\":\"2026-03-07T11:09:53.486Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:53.4872", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:53.4872", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:53.4872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:53.4976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:53.4976", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.5832", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:53.5917", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:53.5917", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.5917", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 11:09:53.5917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 11:09:53.5917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:53.6025", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:53.6025", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:53.6025", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:53.6025", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:53.6891", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620983,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:53.688Z\",\"updatedOn\":\"2026-03-07T11:09:53.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:53.6891", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:53.6891", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:53.6891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:53.7006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:53.7006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.7860", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:53.7938", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:53.8875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620985,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:53.888Z\",\"updatedOn\":\"2026-03-07T11:09:53.888Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:53.8875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:53.8875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:53.8875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:53.9032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:53.9032", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:53.9908", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:53.9994", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:53.9994", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:53.9994", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 11:09:53.9994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 11:09:54.0094", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:54.0094", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:54.0094", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:54.0094", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:54.0094", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:54.1019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620987,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:54.097Z\",\"updatedOn\":\"2026-03-07T11:09:54.097Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:54.1019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:54.1019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:54.1019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:54.1157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:54.1157", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.2086", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:54.2148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:54.3099", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620989,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:54.311Z\",\"updatedOn\":\"2026-03-07T11:09:54.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:54.3099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:54.3099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:54.3099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:54.3227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:54.3227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.4059", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:54.4181", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:54.5127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620991,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:09:54.513Z\",\"updatedOn\":\"2026-03-07T11:09:54.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:54.5127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:54.5127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:54.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:09:54.5246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:09:54.5246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 11:09:54.6105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 11:09:54.6266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 11:09:54.6266", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:09:54.6266", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:09:54.6266", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:09:54.6266", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620993,\"createdOn\":\"2026-03-07T11:09:54.712Z\",\"updatedOn\":\"2026-03-07T11:09:54.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 11:09:54.7142", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:09:54.8105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:09:54.8105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 11:09:54.8105", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:09:54.8105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:10:04.1744", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:10:04.1744", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:10:04.1744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:10:04.1802", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:10:04.2028", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:10:04.7233", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:10:04.7233", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:10:04.7281", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:10:04.7468", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:10:05.2629", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:10:05.2629", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:10:05.2629", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:10:05.2811", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:10:05.8934", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:10:05.9018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:10:05.9018", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:10:05.9018", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:10:05.9018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:13:04.1644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:13:04.1779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:13:04.1978", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:13:04.7223", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:13:04.7251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:13:04.7251", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:13:04.7551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:13:05.3307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:13:05.3386", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:13:05.3386", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:13:05.3578", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:13:05.9815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:13:05.9892", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:13:05.9892", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:13:05.9892", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:13:05.9892", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:16:04.1372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:16:04.1372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:16:04.1427", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:16:04.6788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:16:04.6788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:16:04.6788", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:16:04.6955", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:16:05.2563", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:16:05.2563", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:16:05.2563", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:16:05.2705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:16:05.8744", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:16:05.8772", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:19:04.1465", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:19:04.1566", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:19:04.1566", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:19:04.1782", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:19:04.6919", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:19:04.6919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:19:04.6919", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:19:04.7078", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:19:05.2561", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:19:05.2561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:19:05.2561", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:19:05.2680", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:19:05.8783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:19:05.8898", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:19:05.8898", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:22:04.2134", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:22:04.2134", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:22:04.2175", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:22:04.2448", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:22:04.7621", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:22:04.7621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:22:04.7621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:22:04.7769", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:22:05.3402", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:22:05.3402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:22:05.3402", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:22:05.3615", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:22:05.9509", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:22:05.9637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 11:24:49.1565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 11:24:49.1722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:49.1722", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:49.1722", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:49.1722", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:49.1722", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620995,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:49.306Z\",\"updatedOn\":\"2026-03-07T11:24:49.306Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:49.3077", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 11:24:49.4035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 11:24:49.4251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:49.4251", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:49.4251", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:49.4251", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:49.4251", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:49.5058", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620997,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:49.513Z\",\"updatedOn\":\"2026-03-07T11:24:49.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:49.5058", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:49.5058", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:49.5153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:49.5280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:49.5280", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 11:24:49.6199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 11:24:49.6345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:49.6345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:49.6345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:49.6345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:49.6345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:49.7197", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":620999,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:49.722Z\",\"updatedOn\":\"2026-03-07T11:24:49.722Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:49.7197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:49.7197", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:49.7197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:49.7401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:49.7401", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:49.8248", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:24:49.8425", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:49.8425", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:49.8425", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 11:24:49.8425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 11:24:49.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:49.8528", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:49.8528", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:49.8528", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:49.8528", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:49.9403", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621001,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:49.940Z\",\"updatedOn\":\"2026-03-07T11:24:49.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:49.9403", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:49.9403", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:49.9403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:49.9520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:49.9520", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 11:24:50.0408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 11:24:50.0599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:50.0599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:50.0599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:50.0599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:50.0599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:50.1465", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621003,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:50.147Z\",\"updatedOn\":\"2026-03-07T11:24:50.147Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:50.1465", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:50.1465", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:50.1465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:50.1665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:50.1665", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.2556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:24:50.2626", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:50.2626", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.2626", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 11:24:50.2626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 11:24:50.2735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:50.2735", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:50.2735", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:50.2735", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:50.2735", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:50.3592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621005,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:50.361Z\",\"updatedOn\":\"2026-03-07T11:24:50.361Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:50.3592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:50.3592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:50.3592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:50.3715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:50.3715", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:50.4595", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:50.4595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:50.4595", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.4595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 11:24:50.4616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 11:24:50.4801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:50.4801", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:50.4801", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:50.4801", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:50.4801", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:50.5698", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621007,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:50.569Z\",\"updatedOn\":\"2026-03-07T11:24:50.569Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:50.5698", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:50.5698", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:50.5698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:50.5834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:50.5834", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:24:50.6727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:24:50.6850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:24:50.6850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.6850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 11:24:50.6850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 11:24:50.7011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:24:50.7011", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:24:50.7011", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:24:50.7011", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:24:50.7011", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621009,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:24:50.789Z\",\"updatedOn\":\"2026-03-07T11:24:50.789Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:24:50.7913", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:24:50.8921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:24:50.8921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:24:50.8921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:24:50.8921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:25:04.1508", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:25:04.1649", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:25:04.1800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:25:04.6982", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:25:04.6982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:25:04.6982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:25:04.7151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:25:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:25:05.2741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:25:05.2741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:25:05.2741", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:25:05.8730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:25:05.8824", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:25:05.8824", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:25:05.8824", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:28:04.1876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:28:04.1876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:28:04.1929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:28:04.2094", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:28:04.7104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:28:04.7104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:28:04.7104", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:28:04.7259", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:28:05.2742", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:28:05.2742", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:28:05.2742", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:28:05.2995", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:28:05.9337", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:28:05.9433", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:28:05.9433", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:28:05.9433", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.3162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.3162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-07 11:30:02.3162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:02.3162", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.3341", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.3341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:02.3341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:02.3341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:02.3341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:02.4650", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621011,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:02.465Z\",\"updatedOn\":\"2026-03-07T11:30:02.465Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:02.4650", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:02.4650", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:02.4856", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.4856", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 11:30:02.4866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:02.5698", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:02.5698", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.5698", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.5698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.5698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-07 11:30:02.5856", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:02.5856", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.5959", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.5959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:02.5959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:02.5959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:02.5959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:02.6833", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621013,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:02.682Z\",\"updatedOn\":\"2026-03-07T11:30:02.682Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:02.6833", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:02.6833", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:02.6973", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.6973", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 11:30:02.6973", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:02.7851", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.8005", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.8005", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:02.8005", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:02.8005", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:02.8005", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:02.8943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621015,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:02.893Z\",\"updatedOn\":\"2026-03-07T11:30:02.893Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:02.8943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:02.8943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:02.8943", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:02.9088", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 11:30:02.9088", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:02.9979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:02.9979", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:02.9979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.9979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:02.9979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:03.0054", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:03.1032", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621017,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:03.102Z\",\"updatedOn\":\"2026-03-07T11:30:03.102Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:03.1032", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:03.1032", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:03.1166", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.1166", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 11:30:03.1166", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:03.2042", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:03.2042", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.2042", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.2042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.2042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:03.2098", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:03.3061", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621019,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:03.305Z\",\"updatedOn\":\"2026-03-07T11:30:03.305Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:03.3061", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:03.3061", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:03.3195", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.3195", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-07 11:30:03.3195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:03.4053", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:03.4053", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.4053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.4099", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.4099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-07 11:30:03.4099", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:03.4099", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.4303", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.4303", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:03.4303", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:03.4303", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:03.4303", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:03.5171", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621021,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:03.518Z\",\"updatedOn\":\"2026-03-07T11:30:03.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:03.5171", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:03.5171", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:03.5288", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.5288", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 11:30:03.5288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:03.6176", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.6352", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.6352", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:03.6352", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:03.6352", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:03.6352", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:03.7189", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621023,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:03.723Z\",\"updatedOn\":\"2026-03-07T11:30:03.723Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:03.7189", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:03.7189", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:03.7383", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.7383", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 11:30:03.7383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:03.8239", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:03.8239", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.8239", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.8239", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:03.8239", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-07 11:30:03.8373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:03.8373", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:03.8480", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.8480", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:03.8480", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:03.8480", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:03.8480", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:03.9346", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621025,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:03.935Z\",\"updatedOn\":\"2026-03-07T11:30:03.935Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:03.9346", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:03.9346", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:03.9449", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:03.9449", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 11:30:03.9449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:04.0338", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.0533", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.0533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:04.0533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:04.0533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:04.0533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:04.1424", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621027,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:04.141Z\",\"updatedOn\":\"2026-03-07T11:30:04.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:04.1424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:04.1424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:04.1540", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.1540", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 11:30:04.1540", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:04.2437", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:04.2437", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.2437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.2437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.2437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:04.2558", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:04.3643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621029,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:04.363Z\",\"updatedOn\":\"2026-03-07T11:30:04.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:04.3643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:04.3643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:04.3774", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.3774", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 11:30:04.3774", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:04.4957", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:04.4957", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.4957", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.4957", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.4957", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:04.5047", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:04.5969", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621031,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:04.601Z\",\"updatedOn\":\"2026-03-07T11:30:04.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:04.5969", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:04.5969", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:04.6117", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.6117", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:04.6117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:04.7023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:04.7023", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.7023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.7023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.7023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-07 11:30:04.7106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:04.7106", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.7209", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.7209", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:04.7209", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:04.7209", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:04.7209", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:04.8087", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621033,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:04.807Z\",\"updatedOn\":\"2026-03-07T11:30:04.807Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:04.8087", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:04.8087", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:04.8213", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.8213", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:04.8213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:04.9084", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:04.9256", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:04.9256", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:04.9256", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:04.9256", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:04.9256", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:05.0137", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621035,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:05.013Z\",\"updatedOn\":\"2026-03-07T11:30:05.013Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:05.0137", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:05.0137", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:05.0228", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.0228", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:05.0228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:05.1052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:05.1052", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.1052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.1133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.1133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-07 11:30:05.1133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:05.1133", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.1298", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.1298", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:05.1298", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:05.1298", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:05.1298", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:05.2179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621037,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:05.216Z\",\"updatedOn\":\"2026-03-07T11:30:05.216Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:05.2179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:05.2179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:05.2310", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.2310", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:05.2310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:05.3213", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.3367", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.3367", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:05.3367", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:05.3367", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:05.3367", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:05.4245", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621039,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:05.424Z\",\"updatedOn\":\"2026-03-07T11:30:05.424Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:05.4245", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:05.4245", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:05.4429", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.4429", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:05.4429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:05.5310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:05.5310", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.5310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.5310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.5310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-07 11:30:05.5391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:05.5391", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.5489", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.5489", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:05.5489", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:05.5489", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:05.5489", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:05.6411", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621041,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:05.638Z\",\"updatedOn\":\"2026-03-07T11:30:05.638Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:05.6411", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:05.6411", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:05.6569", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.6569", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:05.6569", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:05.7469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:05.7469", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.7469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.7469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.7469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:05.7549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:05.8434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621043,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:05.852Z\",\"updatedOn\":\"2026-03-07T11:30:05.852Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:05.8434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:05.8537", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:05.8672", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.8672", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:05.8672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:05.9484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:05.9484", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.9484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.9565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:05.9565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-07 11:30:05.9565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:05.9565", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:05.9725", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:05.9725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:05.9725", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:05.9725", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:05.9725", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:06.0598", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621045,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:06.059Z\",\"updatedOn\":\"2026-03-07T11:30:06.059Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:06.0598", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:06.0598", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:06.0711", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.0711", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:06.0711", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:06.1573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:06.1573", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.1573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.1613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.1613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-07 11:30:06.1613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:06.1613", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.1774", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.1774", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:06.1774", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:06.1774", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:06.1774", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:06.2630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621047,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:06.264Z\",\"updatedOn\":\"2026-03-07T11:30:06.264Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:06.2630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:06.2630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:06.2770", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.2770", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:06.2770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:06.3639", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.3789", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.3789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:06.3789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:06.3789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:06.3789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:06.4673", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621049,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:06.466Z\",\"updatedOn\":\"2026-03-07T11:30:06.466Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:06.4673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:06.4673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:06.4757", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.4757", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:06.4757", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:06.5669", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.5831", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.5831", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:06.5831", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:06.5831", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:06.5831", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:06.6724", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621051,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:06.673Z\",\"updatedOn\":\"2026-03-07T11:30:06.673Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:06.6724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:06.6724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:06.6902", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.6902", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:06.6902", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:06.7820", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:06.7820", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.7820", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.7820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.7820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-07 11:30:06.7876", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:06.7876", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.8003", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.8003", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:06.8003", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:06.8003", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:06.8003", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:06.8884", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621053,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:06.887Z\",\"updatedOn\":\"2026-03-07T11:30:06.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:06.8884", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:06.8884", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:06.8969", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.8969", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:06.8969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:06.9844", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:06.9844", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.9844", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:06.9869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:07.0022", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:07.0902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621055,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:07.089Z\",\"updatedOn\":\"2026-03-07T11:30:07.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:07.0902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:07.0902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:07.1058", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.1058", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:07.1058", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:07.1934", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.2108", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.2108", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:07.2108", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:07.2108", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:07.2108", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:07.3014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621057,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:07.300Z\",\"updatedOn\":\"2026-03-07T11:30:07.300Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:07.3014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:07.3014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:07.3167", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.3167", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:07.3167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:07.4052", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:07.4052", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.4052", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.4052", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.4052", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-07 11:30:07.4151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:07.4151", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.4356", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.4356", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:07.4356", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:07.4356", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:07.4356", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:07.5215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621059,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:07.524Z\",\"updatedOn\":\"2026-03-07T11:30:07.524Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:07.5215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:07.5215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:07.5384", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.5384", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:07.5384", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:07.6248", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:07.6248", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.6248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.6321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.6321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-07 11:30:07.6321", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:07.6321", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.6461", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.6461", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:07.6461", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:07.6461", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:07.6461", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:07.7393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621061,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:07.736Z\",\"updatedOn\":\"2026-03-07T11:30:07.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:07.7393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:07.7393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:07.7531", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.7531", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:07.7531", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:07.8426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:07.8426", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.8426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.8459", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:07.8459", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-07 11:30:07.8459", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:07.8459", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:07.8674", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.8674", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:07.8674", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:07.8674", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:07.8674", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:07.9492", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621063,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:07.955Z\",\"updatedOn\":\"2026-03-07T11:30:07.955Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:07.9492", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:07.9561", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:07.9561", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:07.9561", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:07.9561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:08.0576", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:08.0576", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.0576", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.0576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.0576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:08.0646", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:08.1687", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621065,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:08.167Z\",\"updatedOn\":\"2026-03-07T11:30:08.167Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:08.1687", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:08.1687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:08.1888", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.1888", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:08.1888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:08.2724", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.2930", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.2930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:08.2930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:08.2930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:08.2930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:08.3878", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621067,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:08.387Z\",\"updatedOn\":\"2026-03-07T11:30:08.387Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:08.3878", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:08.3878", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:08.4008", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.4008", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:08.4008", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:08.4842", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:08.4900", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.5120", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.5120", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:08.5120", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:08.5120", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:08.5120", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:08.6036", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621069,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:08.602Z\",\"updatedOn\":\"2026-03-07T11:30:08.602Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:08.6036", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:08.6036", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:08.6186", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.6186", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:08.6186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:08.6986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:08.6986", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:08.7080", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:08.8027", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621071,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:08.805Z\",\"updatedOn\":\"2026-03-07T11:30:08.805Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:08.8027", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:08.8027", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:08.8199", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.8199", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 11:30:08.8199", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:08.9058", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:08.9058", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.9058", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.9093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:08.9093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-07 11:30:08.9093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:08.9093", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:08.9241", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:08.9241", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:08.9241", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:08.9241", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:08.9241", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:09.0105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621073,\"createdOn\":\"2026-03-07T11:30:09.011Z\",\"updatedOn\":\"2026-03-07T11:30:09.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:09.0105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:09.0105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:09.0222", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.0222", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 11:30:09.0222", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:09.1037", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:09.1037", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.1037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.1118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.1118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-07 11:30:09.1118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:09.1118", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.1280", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.1280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:09.1280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:09.1280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:09.1280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:09.2155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621075,\"createdOn\":\"2026-03-07T11:30:09.215Z\",\"updatedOn\":\"2026-03-07T11:30:09.215Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:09.2155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:09.2155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:09.2302", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.2302", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 11:30:09.2302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:09.3143", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:09.3184", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.3387", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.3387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:09.3387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:09.3387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:09.3387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:09.4218", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621077,\"createdOn\":\"2026-03-07T11:30:09.426Z\",\"updatedOn\":\"2026-03-07T11:30:09.426Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:09.4274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:09.4274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:09.4274", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.4274", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 11:30:09.4274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-07 11:30:09.5249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:09.5332", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:09.6325", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621079,\"createdOn\":\"2026-03-07T11:30:09.630Z\",\"updatedOn\":\"2026-03-07T11:30:09.630Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:09.6325", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:09.6325", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:09.6498", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.6498", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:09.6498", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:09.7398", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.7546", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.7546", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:09.7546", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:09.7546", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:09.7546", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:09.8424", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621081,\"createdOn\":\"2026-03-07T11:30:09.841Z\",\"updatedOn\":\"2026-03-07T11:30:09.841Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:09.8424", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:09.8424", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:09.8627", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.8627", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:09.8627", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:09.9494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:09.9494", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.9494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.9494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:09.9494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:09.9591", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:10.0539", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621083,\"createdOn\":\"2026-03-07T11:30:10.056Z\",\"updatedOn\":\"2026-03-07T11:30:10.056Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:10.0539", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:10.0539", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:10.0721", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.0721", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:10.0721", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:10.1587", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.1764", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.1764", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:10.1764", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:10.1764", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:10.1764", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:10.2636", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621085,\"createdOn\":\"2026-03-07T11:30:10.263Z\",\"updatedOn\":\"2026-03-07T11:30:10.263Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:10.2636", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:10.2636", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:10.2787", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.2787", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:10.2787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:10.3663", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.3879", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.3879", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:10.3879", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:10.3879", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:10.3879", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621087,\"createdOn\":\"2026-03-07T11:30:10.474Z\",\"updatedOn\":\"2026-03-07T11:30:10.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:10.4758", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:10.5733", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:10.5733", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.5733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.5733", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.5733", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-07 11:30:10.5815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:10.5815", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.5983", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.5983", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:10.5983", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:10.5983", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:10.5983", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:10.6830", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621089,\"createdOn\":\"2026-03-07T11:30:10.686Z\",\"updatedOn\":\"2026-03-07T11:30:10.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:10.6830", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:10.6830", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:10.7052", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.7052", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:10.7052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:10.7881", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:10.7881", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.7881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.7881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.7881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:10.8014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:10.8994", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621091,\"createdOn\":\"2026-03-07T11:30:10.898Z\",\"updatedOn\":\"2026-03-07T11:30:10.898Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:10.8994", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:10.8994", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:10.9116", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:10.9116", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:10.9116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:10.9987", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:10.9987", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:10.9987", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.9987", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:10.9987", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-07 11:30:11.0073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:11.0073", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.0073", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.0073", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:11.0178", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:11.0178", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:11.0178", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:11.1045", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621093,\"createdOn\":\"2026-03-07T11:30:11.103Z\",\"updatedOn\":\"2026-03-07T11:30:11.103Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:11.1045", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:11.1045", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:11.1189", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.1189", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:11.1189", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:11.2062", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.2338", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.2338", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:11.2338", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:11.2338", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:11.2338", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:11.3218", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621095,\"createdOn\":\"2026-03-07T11:30:11.321Z\",\"updatedOn\":\"2026-03-07T11:30:11.321Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:11.3218", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:11.3218", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:11.3339", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.3339", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:11.3339", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:11.4155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:11.4155", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.4155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.4155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.4155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-07 11:30:11.4299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:11.4299", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.4402", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.4402", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:11.4402", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:11.4402", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:11.4402", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:11.5248", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621097,\"createdOn\":\"2026-03-07T11:30:11.527Z\",\"updatedOn\":\"2026-03-07T11:30:11.527Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:11.5248", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:11.5248", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:11.5412", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.5412", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:11.5412", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:11.6271", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.6574", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.6574", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:11.6574", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:11.6574", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:11.6585", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:11.7451", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621099,\"createdOn\":\"2026-03-07T11:30:11.743Z\",\"updatedOn\":\"2026-03-07T11:30:11.743Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:11.7451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:11.7451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:11.7530", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.7530", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:11.7530", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:11.8513", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:11.8736", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.8736", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:11.8736", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:11.8736", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:11.8736", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:11.9633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621101,\"createdOn\":\"2026-03-07T11:30:11.962Z\",\"updatedOn\":\"2026-03-07T11:30:11.962Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:11.9633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:11.9633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:11.9716", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:11.9716", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:11.9716", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.0662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:12.0803", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:12.0803", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:12.0803", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:12.1683", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621103,\"createdOn\":\"2026-03-07T11:30:12.168Z\",\"updatedOn\":\"2026-03-07T11:30:12.168Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:12.1683", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:12.1683", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:12.1791", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.1791", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:12.1791", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:12.2667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:12.2667", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.2667", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.2667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.2677", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-07 11:30:12.2677", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.2677", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.2863", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.2863", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:12.2863", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:12.2863", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:12.2863", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:12.3757", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621105,\"createdOn\":\"2026-03-07T11:30:12.375Z\",\"updatedOn\":\"2026-03-07T11:30:12.375Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:12.3757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:12.3757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:12.3977", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.3977", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:12.3977", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:12.4840", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:12.4840", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.4840", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.4840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.4840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-07 11:30:12.4908", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.4908", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.5113", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.5113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:12.5113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:12.5113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:12.5113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:12.5993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621107,\"createdOn\":\"2026-03-07T11:30:12.598Z\",\"updatedOn\":\"2026-03-07T11:30:12.598Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:12.5993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:12.5993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:12.6128", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.6128", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:12.6128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:12.7060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:12.8066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621109,\"createdOn\":\"2026-03-07T11:30:12.806Z\",\"updatedOn\":\"2026-03-07T11:30:12.806Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:12.8066", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:12.8066", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:12.8228", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.8228", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 11:30:12.8228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9106", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9275", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9406", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-07 11:30:12.9724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:12.9865", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.0096", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.0233", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0475", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.0475", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-07 11:30:13.0533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.0533", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.0673", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.0835", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.1018", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.1142", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.1286", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.1434", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.1706", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.1706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:13.1706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:13.1706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:13.1706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:13.2590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621111,\"createdOn\":\"2026-03-07T11:30:13.258Z\",\"updatedOn\":\"2026-03-07T11:30:13.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:13.2590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:13.2590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:13.2761", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.2761", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-07 11:30:13.2761", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.3647", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.3875", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.3875", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:13.3875", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:13.3875", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:13.3875", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:13.4752", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621113,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:13.474Z\",\"updatedOn\":\"2026-03-07T11:30:13.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:13.4752", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:13.4752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:13.4865", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.4865", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 11:30:13.4865", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.5746", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.5906", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.5906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:13.5906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:13.5906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:13.5906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621115,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:13.677Z\",\"updatedOn\":\"2026-03-07T11:30:13.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 11:30:13.6782", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:13.7740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:13.7740", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.7740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.7740", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.7740", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:13.7835", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621117,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:13.881Z\",\"updatedOn\":\"2026-03-07T11:30:13.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 11:30:13.8784", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:13.9768", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:13.9768", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.9768", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.9768", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:13.9768", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:13.9867", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:14.0868", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621119,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:14.086Z\",\"updatedOn\":\"2026-03-07T11:30:14.086Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:14.0868", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:14.0868", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:14.1034", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.1034", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 11:30:14.1034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:14.1922", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.2092", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.2092", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:14.2092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:14.2092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:14.2092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:14.2971", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621121,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:30:14.296Z\",\"updatedOn\":\"2026-03-07T11:30:14.296Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:14.2971", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:14.2971", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:14.3091", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.3091", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 11:30:14.3091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:14.3958", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.4192", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.4192", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:14.4192", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:14.4192", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:14.4192", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:14.5025", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621123,\"createdOn\":\"2026-03-07T11:30:14.506Z\",\"updatedOn\":\"2026-03-07T11:30:14.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:14.5025", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:14.5025", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:14.5228", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.5228", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-07 11:30:14.5228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:14.6095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:14.6095", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.6095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.6095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.6095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:14.6148", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:14.7133", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00522\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00522
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:01:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621125,\"createdOn\":\"2026-03-07T11:30:14.711Z\",\"updatedOn\":\"2026-03-07T11:30:14.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:14.7133", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:14.7133", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:14.7292", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.7292", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 11:30:14.7292", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00522\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:01:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1198?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:14.8165", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:14.8427", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.8427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:30:14.8427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:30:14.8427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:30:14.8427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:30:14.9297", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00523\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00523
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:31:26 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury is on chest and fractures for multiple parts\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621127,\"createdOn\":\"2026-03-07T11:30:14.929Z\",\"updatedOn\":\"2026-03-07T11:30:14.929Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:30:14.9297", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:30:14.9297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:30:14.9439", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:14.9439", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 11:30:14.9439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00523\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:31:26 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury is on chest and fractures for multiple partsLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1212?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 11:30:15.0299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:30:15.0299", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:15.0299", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:15.0299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:15.0299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-07 11:30:15.0391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:15.0391", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 11:30:15.0519", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:15.0671", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 11:30:15.0671", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 11:30:15.0671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:31:04.1556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:31:04.1556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:31:04.1608", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:31:04.1830", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:31:04.9246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:31:04.9246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:31:04.9246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:31:04.9429", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:31:05.4906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:31:05.4906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:31:05.4906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:31:05.5092", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:31:06.1117", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:34:04.1605", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:34:04.1710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:34:04.1710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:34:04.1867", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:34:04.7022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:34:04.7022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:34:04.7022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:34:04.7189", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:34:05.2774", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:34:05.2795", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:34:05.2795", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:34:05.2795", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:34:05.8881", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:34:05.8927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:37:04.2409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:37:04.2409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:37:04.2489", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:37:04.2805", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:37:04.8150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:37:04.8150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:37:04.8150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:37:04.8347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:37:05.3779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:37:05.3779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:37:05.3779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:37:05.4282", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:37:06.0310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:37:06.0470", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:37:06.0470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:37:36.6648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:37:36.6648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"INFORM_TO_USERS_FOR_HIRA_CREATION_ALL_SITES\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1536,2151,1761,2815]\"},{\"Key\":\"HiraId\",\"Value\":796},{\"Key\":\"HiraUid\",\"Value\":\"H\/APS\/HEE\/26\/00025\"},{\"Key\":\"InitiatorName\",\"Value\":\"Rajkumar Pativada\"},{\"Key\":\"InitiatedOn\",\"Value\":\"07-Mar-2026 05:07 PM\"},{\"Key\":\"OrgId\",\"Value\":297}]}" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : INFORM_TO_USERS_FOR_HIRA_CREATION_ALL_SITES ###" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationToInformUsersForHiraCreationForAllSites function for email\/WhatsApp #" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:37:36.6696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:37:36.8099", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"sandeep.k@osmosys.com\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Risk Assessment has been created\",\"text\":null,\"html\":\"

Hello,<\/p>\\n\\n

\\nThe following Risk Assessment has been raised. \\n<\/p>\\n\\n

\\nRisk Assessment ID:<\/strong> H\/APS\/HEE\/26\/00025
\\nOrganisation:<\/strong> My Home Private LTD
\\nRaised By:<\/strong> Rajkumar Pativada
\\nCreated On: <\/strong> 07-Mar-2026 05:07 PM\\n<\/p>\\n\\n

\\nView Details:<\/strong> https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297 \\n<\/p>\\n\\n

\\n Regards,
\\n
\\n Oqsha Team\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n\\n<\/p>\\n\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621129,\"createdOn\":\"2026-03-07T11:37:36.808Z\",\"updatedOn\":\"2026-03-07T11:37:36.808Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:37:36.8099", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:37:36.8099", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:37:36.8099", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918209047368\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_hira_creation_for_all_site\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"H\/APS\/HEE\/26\/00025\"},{\"type\":\"text\",\"text\":\"My Home Private LTD\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"07-Mar-2026 05:07 PM\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" } { "timestamp": "2026-03-07 11:37:36.8992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:37:36.8992", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:37:36.8992", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:37:36.8992", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:37:36.8992", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:37:36.9866", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Risk Assessment has been created\",\"text\":null,\"html\":\"

Hello,<\/p>\\n\\n

\\nThe following Risk Assessment has been raised. \\n<\/p>\\n\\n

\\nRisk Assessment ID:<\/strong> H\/APS\/HEE\/26\/00025
\\nOrganisation:<\/strong> My Home Private LTD
\\nRaised By:<\/strong> Rajkumar Pativada
\\nCreated On: <\/strong> 07-Mar-2026 05:07 PM\\n<\/p>\\n\\n

\\nView Details:<\/strong> https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297 \\n<\/p>\\n\\n

\\n Regards,
\\n
\\n Oqsha Team\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n\\n<\/p>\\n\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621131,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:37:36.984Z\",\"updatedOn\":\"2026-03-07T11:37:36.984Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:37:36.9866", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:37:36.9866", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:37:36.9866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_hira_creation_for_all_site\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"H\/APS\/HEE\/26\/00025\"},{\"type\":\"text\",\"text\":\"My Home Private LTD\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"07-Mar-2026 05:07 PM\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" } { "timestamp": "2026-03-07 11:37:37.0750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:37:37.0750", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:37:37.0750", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:37:37.0750", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:37:37.0750", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:37:37.1636", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"jyoti.a@myhome.gov\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Risk Assessment has been created\",\"text\":null,\"html\":\"

Hello,<\/p>\\n\\n

\\nThe following Risk Assessment has been raised. \\n<\/p>\\n\\n

\\nRisk Assessment ID:<\/strong> H\/APS\/HEE\/26\/00025
\\nOrganisation:<\/strong> My Home Private LTD
\\nRaised By:<\/strong> Rajkumar Pativada
\\nCreated On: <\/strong> 07-Mar-2026 05:07 PM\\n<\/p>\\n\\n

\\nView Details:<\/strong> https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297 \\n<\/p>\\n\\n

\\n Regards,
\\n
\\n Oqsha Team\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n\\n<\/p>\\n\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621133,\"createdOn\":\"2026-03-07T11:37:37.161Z\",\"updatedOn\":\"2026-03-07T11:37:37.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:37:37.1636", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:37:37.1636", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:37:37.1636", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91798507565\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_hira_creation_for_all_site\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"H\/APS\/HEE\/26\/00025\"},{\"type\":\"text\",\"text\":\"My Home Private LTD\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"07-Mar-2026 05:07 PM\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" } { "timestamp": "2026-03-07 11:37:37.2527", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:37:37.2527", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:37:37.2527", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:37:37.2527", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:37:37.2527", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:37:37.3409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"OQSHA\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Risk Assessment has been created\",\"text\":null,\"html\":\"

Hello,<\/p>\\n\\n

\\nThe following Risk Assessment has been raised. \\n<\/p>\\n\\n

\\nRisk Assessment ID:<\/strong> H\/APS\/HEE\/26\/00025
\\nOrganisation:<\/strong> My Home Private LTD
\\nRaised By:<\/strong> Rajkumar Pativada
\\nCreated On: <\/strong> 07-Mar-2026 05:07 PM\\n<\/p>\\n\\n

\\nView Details:<\/strong> https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297 \\n<\/p>\\n\\n

\\n Regards,
\\n
\\n Oqsha Team\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n\\n<\/p>\\n\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621135,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:37:37.339Z\",\"updatedOn\":\"2026-03-07T11:37:37.339Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:37:37.3409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:37:37.3409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:37:37.3409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_hira_creation_for_all_site\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"H\/APS\/HEE\/26\/00025\"},{\"type\":\"text\",\"text\":\"My Home Private LTD\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"07-Mar-2026 05:07 PM\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/hira\/view\/796?dlType=viewHIRA&orgId=297\"},{\"type\":\"text\",\"text\":\"Oqsha Team\"}]}]}}}" } { "timestamp": "2026-03-07 11:37:37.4319", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:37:37.4397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 11:39:49.2482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 11:39:49.2644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:39:49.2644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:39:49.2644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:39:49.2644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:39:49.2644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:39:49.3956", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621137,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:39:49.401Z\",\"updatedOn\":\"2026-03-07T11:39:49.401Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:39:49.3956", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:39:49.3956", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:39:49.3956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:39:49.4122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:39:49.4122", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:39:49.5001", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:39:49.5001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:39:49.5001", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:39:49.5001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:40:04.1707", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:40:04.1836", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:40:04.1836", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:40:04.1973", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:40:04.7189", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:40:04.7189", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:40:04.7189", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:40:04.7364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:40:05.3116", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:40:05.3116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:40:05.3116", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:40:05.3273", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:40:05.9205", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:40:05.9304", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:40:05.9304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:43:04.1845", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:43:04.1845", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:43:04.1940", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:43:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:43:04.7271", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:43:04.7271", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:43:04.7561", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:43:05.3157", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:43:05.3183", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:43:05.3183", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:43:05.3563", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:43:05.9631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:46:04.1665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:46:04.1665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:46:04.1748", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:46:04.1991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:46:04.7304", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:46:04.7304", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:46:04.7304", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:46:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:46:05.3005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:46:05.3005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:46:05.3005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:46:05.3176", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:46:05.9396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:46:05.9427", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:49:04.1735", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:49:04.1866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:49:04.1866", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:49:04.2111", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:49:04.7257", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:49:04.7257", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:49:04.7257", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:49:04.7454", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:49:05.3009", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:49:05.3009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:49:05.3009", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:49:05.3133", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:49:05.8866", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:49:05.8905", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:52:04.2360", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:52:04.2482", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:52:04.2628", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:52:04.7813", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:52:04.7813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:52:04.7813", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:52:04.7949", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:52:05.3326", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:52:05.3326", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:52:05.3326", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:52:05.3530", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:52:05.9562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:52:05.9657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:52:05.9657", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:52:05.9657", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 11:54:49.1210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 11:54:49.1359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:49.1359", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:49.1359", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:49.1359", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:49.1359", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:49.2646", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621139,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:49.269Z\",\"updatedOn\":\"2026-03-07T11:54:49.269Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:49.2646", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:49.2646", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:49.2646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:49.2807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:49.2807", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 11:54:49.3687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 11:54:49.3836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:49.3836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:49.3836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:49.3836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:49.3836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:49.4721", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621141,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:49.470Z\",\"updatedOn\":\"2026-03-07T11:54:49.470Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:49.4721", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:49.4721", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:49.4721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:49.4826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:49.4826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:49.5697", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:49.5697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 11:54:49.5719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 11:54:49.5906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:49.5906", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:49.5906", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:49.5906", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:49.5906", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621143,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:49.681Z\",\"updatedOn\":\"2026-03-07T11:54:49.681Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:49.6828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:49.7811", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:49.7897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:49.7897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:49.7897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 11:54:49.7897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 11:54:49.8066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:49.8066", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:49.8066", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:49.8066", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:49.8066", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:49.9019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621145,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:49.899Z\",\"updatedOn\":\"2026-03-07T11:54:49.899Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:49.9019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:49.9019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:49.9019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:49.9181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:49.9181", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:50.0054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:50.0054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:50.0054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.0054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:50.0081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:50.1116", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621147,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:50.110Z\",\"updatedOn\":\"2026-03-07T11:54:50.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:50.1116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:50.1116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:50.1116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:50.1249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:50.1249", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:50.2094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 11:54:50.2132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 11:54:50.2322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:50.2322", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:50.2322", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:50.2322", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:50.2322", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:50.3199", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621149,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:50.318Z\",\"updatedOn\":\"2026-03-07T11:54:50.318Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:50.3199", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:50.3199", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:50.3216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:50.3216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:50.3216", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 11:54:50.4189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 11:54:50.4360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:50.4360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:50.4360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:50.4360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:50.4360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:50.5260", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621151,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:50.525Z\",\"updatedOn\":\"2026-03-07T11:54:50.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:50.5260", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:50.5260", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:50.5260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:50.5474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:50.5474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:50.6324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:50.6324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:50.6324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.6324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 11:54:50.6367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 11:54:50.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:50.6520", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:50.6520", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:50.6520", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:50.6520", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:50.7398", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621153,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:50.738Z\",\"updatedOn\":\"2026-03-07T11:54:50.738Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:50.7398", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:50.7398", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:50.7398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:50.7490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:50.7490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:50.8348", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:50.8348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 11:54:50.8363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 11:54:50.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:50.8571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:50.8571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:50.8571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:50.8571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:50.9482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621155,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:50.944Z\",\"updatedOn\":\"2026-03-07T11:54:50.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:50.9482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:50.9482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:50.9482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:50.9642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:50.9642", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.0520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:51.0599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:51.0599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.0599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 11:54:51.0599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 11:54:51.0861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:51.0861", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:51.0861", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:51.0861", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:51.0861", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:51.1746", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621157,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:51.173Z\",\"updatedOn\":\"2026-03-07T11:54:51.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:51.1746", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:51.1746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:51.1908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:51.1908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 11:54:51.2769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 11:54:51.2972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:51.2972", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:51.2972", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:51.2972", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:51.2972", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621159,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:51.383Z\",\"updatedOn\":\"2026-03-07T11:54:51.383Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:51.3849", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 11:54:51.4834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 11:54:51.4982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:51.4982", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:51.4982", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:51.4982", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:51.4982", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:51.5853", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621161,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:51.585Z\",\"updatedOn\":\"2026-03-07T11:54:51.585Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:51.5874", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:51.5874", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:51.5874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:51.5874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:51.5874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.6874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:51.6989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:51.6989", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.6989", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 11:54:51.6989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 11:54:51.7764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:51.7764", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:51.7764", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:51.7764", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:51.7764", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:51.8662", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621163,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:51.865Z\",\"updatedOn\":\"2026-03-07T11:54:51.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:51.8662", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:51.8662", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:51.8662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:51.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:51.8771", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 11:54:51.9637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 11:54:51.9791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:51.9791", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:51.9791", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:51.9791", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:51.9791", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:52.0668", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621165,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:52.065Z\",\"updatedOn\":\"2026-03-07T11:54:52.065Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:52.0668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:52.0668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:52.0668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:52.0777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:52.0777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 11:54:52.1651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 11:54:52.1832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:52.1832", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:52.1832", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:52.1832", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:52.1832", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:52.2717", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621167,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:52.270Z\",\"updatedOn\":\"2026-03-07T11:54:52.270Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:52.2717", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:52.2717", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:52.2717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:52.2831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:52.2831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 11:54:52.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 11:54:52.3910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:52.3910", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:52.3910", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:52.3910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:52.3910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621169,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:52.477Z\",\"updatedOn\":\"2026-03-07T11:54:52.477Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:52.4778", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 11:54:52.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 11:54:52.5955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:52.5955", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:52.5955", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:52.5955", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:52.5955", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:52.6857", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621171,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:52.684Z\",\"updatedOn\":\"2026-03-07T11:54:52.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:52.6857", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:52.6857", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:52.6857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:52.6957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:52.6957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:52.7825", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.7893", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 11:54:52.7893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 11:54:52.8062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:52.8062", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:52.8062", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:52.8062", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:52.8062", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:52.8942", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621173,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:52.892Z\",\"updatedOn\":\"2026-03-07T11:54:52.892Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:52.8942", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:52.8942", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:52.8942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:52.9060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:52.9060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 11:54:52.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 11:54:53.0100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:53.0100", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:53.0100", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:53.0100", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:53.0100", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:53.0981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621175,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:53.096Z\",\"updatedOn\":\"2026-03-07T11:54:53.096Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:53.0981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:53.0981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:53.0981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:53.1098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:53.1098", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 11:54:53.1963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 11:54:53.2223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:53.2223", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:53.2223", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:53.2223", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:53.2223", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621177,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:53.319Z\",\"updatedOn\":\"2026-03-07T11:54:53.319Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:53.3207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 11:54:53.4186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 11:54:53.4368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:53.4368", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:53.4368", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:53.4368", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:53.4368", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:53.5354", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621179,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:53.534Z\",\"updatedOn\":\"2026-03-07T11:54:53.534Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:53.5354", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:53.5354", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:53.5354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:53.5465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:53.5465", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 11:54:53.6335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 11:54:53.6503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:53.6503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:53.6503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:53.6503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:53.6503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:53.7384", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621181,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:53.736Z\",\"updatedOn\":\"2026-03-07T11:54:53.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:53.7384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:53.7384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:53.7384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:53.7492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:53.7492", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 11:54:53.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 11:54:53.8521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:53.8521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:53.8521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:53.8521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:53.8521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:53.9365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621183,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:53.938Z\",\"updatedOn\":\"2026-03-07T11:54:53.938Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:53.9365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:53.9365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:53.9365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:53.9545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:53.9545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 11:54:54.0405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 11:54:54.0557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:54.0557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:54.0557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:54.0557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:54.0557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:54.1413", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621185,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:54.140Z\",\"updatedOn\":\"2026-03-07T11:54:54.140Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:54.1413", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:54.1413", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:54.1413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:54.1519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:54.1519", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.2386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:54.2433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621187,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:54.339Z\",\"updatedOn\":\"2026-03-07T11:54:54.339Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:54.3409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 11:54:54.4393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 11:54:54.4452", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621189,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T11:54:54.542Z\",\"updatedOn\":\"2026-03-07T11:54:54.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 11:54:54.5439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 11:54:54.6425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 11:54:54.6425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 11:54:54.6425", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 11:54:54.6425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:55:04.1482", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:55:04.1691", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:55:04.7059", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:55:04.7059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:55:04.7107", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:55:04.7107", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:55:05.2983", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:55:05.2983", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:55:05.2983", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:55:05.3120", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:55:05.8874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:55:05.9003", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:55:05.9003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 11:58:04.1559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 11:58:04.1559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 11:58:04.1606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 11:58:04.1788", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:58:04.7050", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:58:04.7071", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 11:58:04.7071", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 11:58:04.7071", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:58:05.2788", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:58:05.2788", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 11:58:05.2865", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 11:58:05.2865", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 11:58:05.8934", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 11:58:05.9008", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:01:04.1276", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:01:04.1565", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:01:04.6728", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:01:04.6728", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:01:04.6728", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:01:04.6916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:01:05.2407", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:01:05.2407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:01:05.2407", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:01:05.2545", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:01:05.8842", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:01:05.8920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:01:05.8920", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:01:05.8920", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:04:04.1599", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:04:04.1703", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:04:04.1703", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:04:04.1953", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:04:04.6995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:04:04.7059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:04:04.7059", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:04:04.7210", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:04:05.2669", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:04:05.2669", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:04:05.2669", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:04:05.2874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:04:05.8666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:04:05.8734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:04:05.8734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:04:05.8734", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:04:05.8734", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:07:04.1951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:07:04.1951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:07:04.2005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:07:04.2225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:07:04.7473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:07:04.7473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:07:04.7473", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:07:04.7659", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:07:05.3094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:07:05.3094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:07:05.3094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:07:05.3296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:07:05.9213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:07:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:07:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:07:05.9313", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:07:05.9313", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 12:09:49.3238", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 12:09:49.3435", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:09:49.3435", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:09:49.3435", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:09:49.3435", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:09:49.3435", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621191,\"createdOn\":\"2026-03-07T12:09:49.478Z\",\"updatedOn\":\"2026-03-07T12:09:49.478Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:09:49.4790", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 12:09:49.5753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 12:09:49.5894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:09:49.5894", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:09:49.5894", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:09:49.5894", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:09:49.5894", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:09:49.6758", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621193,\"createdOn\":\"2026-03-07T12:09:49.678Z\",\"updatedOn\":\"2026-03-07T12:09:49.678Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:09:49.6758", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:09:49.6804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:09:49.6804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:09:49.6968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:09:49.6968", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:09:49.8001", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:09:49.8001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:09:49.8001", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:49.8001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 12:09:49.8034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 12:09:49.8207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:09:49.8207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:09:49.8207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:09:49.8207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:09:49.8207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:09:49.9053", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621195,\"createdOn\":\"2026-03-07T12:09:49.909Z\",\"updatedOn\":\"2026-03-07T12:09:49.909Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:09:49.9053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:09:49.9053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:09:49.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:09:49.9193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:09:49.9193", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:09:50.0163", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:09:50.0163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:09:50.0163", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:09:50.0163", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:10:04.1354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:10:04.1553", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:10:04.6921", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:10:04.6944", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:10:04.6944", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:10:04.6944", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:10:05.2202", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:10:05.2202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:10:05.2280", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:10:05.2475", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:10:05.8492", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:10:05.8520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:13:04.1820", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:13:04.1928", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:13:04.2143", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:13:04.7252", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:13:04.7252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:13:04.7252", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:13:04.7390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:13:05.2843", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:13:05.2843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:13:05.2843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:13:05.3004", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:13:05.8762", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:13:05.8839", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:16:04.1622", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:16:04.1733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:16:04.1733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:16:04.1878", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:16:04.7103", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:16:04.7103", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:16:04.7103", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:16:04.7268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:16:05.2734", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:16:05.2734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:16:05.2734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:16:05.2856", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:16:05.8781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:16:05.8906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:16:05.8906", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:16:05.8906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:19:04.1371", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:19:04.1637", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:19:04.6826", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:19:04.6843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:19:04.6843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:19:04.7046", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:19:05.2651", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:19:05.2651", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:19:05.2651", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:19:05.2798", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:19:05.8821", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:19:05.8891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:19:05.8891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:19:05.8891", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:19:05.8891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:22:04.2915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:22:04.3120", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:22:04.3248", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:22:04.8563", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:22:04.8563", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:22:04.8563", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:22:04.8882", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:22:05.4532", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:22:05.4532", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:22:05.4532", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:22:05.4742", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:22:06.0856", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:22:06.0876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 12:24:49.1512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 12:24:49.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:49.1660", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:49.1660", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:49.1660", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:49.1660", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:49.3018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621197,\"createdOn\":\"2026-03-07T12:24:49.301Z\",\"updatedOn\":\"2026-03-07T12:24:49.301Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:49.3018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:49.3018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:49.3018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:49.3114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:49.3114", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 12:24:49.3979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 12:24:49.4128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:49.4128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:49.4128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:49.4128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:49.4128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:49.4993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621199,\"createdOn\":\"2026-03-07T12:24:49.500Z\",\"updatedOn\":\"2026-03-07T12:24:49.500Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:49.4993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:49.4993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:49.4993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:49.5088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:49.5088", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.5968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:49.6015", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:49.6015", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.6015", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 12:24:49.6015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 12:24:49.6180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:49.6180", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:49.6180", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:49.6180", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:49.6180", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:49.7069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621201,\"createdOn\":\"2026-03-07T12:24:49.707Z\",\"updatedOn\":\"2026-03-07T12:24:49.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:49.7069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:49.7069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:49.7069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:49.7168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:49.7168", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 12:24:49.8045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 12:24:49.8216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:49.8216", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:49.8216", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:49.8216", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:49.8216", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:49.9009", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621203,\"createdOn\":\"2026-03-07T12:24:49.910Z\",\"updatedOn\":\"2026-03-07T12:24:49.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:49.9009", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:49.9009", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:49.9009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:49.9241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:49.9241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 12:24:50.0121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 12:24:50.0259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:50.0259", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:50.0259", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:50.0259", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:50.0259", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:50.1079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621205,\"createdOn\":\"2026-03-07T12:24:50.114Z\",\"updatedOn\":\"2026-03-07T12:24:50.114Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:50.1079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:50.1079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:50.1079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:50.1286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:50.1286", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.2188", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:50.2279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:50.3274", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621207,\"createdOn\":\"2026-03-07T12:24:50.327Z\",\"updatedOn\":\"2026-03-07T12:24:50.327Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:50.3274", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:50.3274", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:50.3274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:50.3408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:50.3408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 12:24:50.4288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 12:24:50.4464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:50.4464", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:50.4464", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:50.4464", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:50.4464", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:50.5330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621209,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:50.534Z\",\"updatedOn\":\"2026-03-07T12:24:50.534Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:50.5330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:50.5330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:50.5330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:50.5536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:50.5536", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.6412", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:50.6520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:50.6520", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.6520", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 12:24:50.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 12:24:50.6620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:50.6620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:50.6620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:50.6620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:50.6620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:50.7499", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621211,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:50.750Z\",\"updatedOn\":\"2026-03-07T12:24:50.750Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:50.7499", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:50.7499", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:50.7499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:50.7590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:50.7590", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:50.8467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:50.8572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:50.8572", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:50.8572", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 12:24:50.8572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 12:24:50.8706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:50.8706", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:50.8706", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:50.8706", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:50.8706", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:50.9540", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621213,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:50.958Z\",\"updatedOn\":\"2026-03-07T12:24:50.958Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:50.9589", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:50.9589", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:50.9589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:50.9752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:50.9752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.0587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:51.0722", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:51.1702", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621215,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:51.169Z\",\"updatedOn\":\"2026-03-07T12:24:51.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:51.1702", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:51.1702", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:51.1702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:51.1881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:51.1881", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 12:24:51.2759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 12:24:51.2959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:51.2959", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:51.2959", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:51.2959", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:51.2959", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:51.3847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621217,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:51.384Z\",\"updatedOn\":\"2026-03-07T12:24:51.384Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:51.3847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:51.3847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:51.3847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:51.3998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:51.3998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.4879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:51.4936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:51.5901", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621219,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:51.591Z\",\"updatedOn\":\"2026-03-07T12:24:51.591Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:51.5901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:51.5901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:51.5901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:51.6042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:51.6042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:51.6884", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:51.6884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:51.6884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.6884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:51.6931", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:51.7958", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621221,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:51.795Z\",\"updatedOn\":\"2026-03-07T12:24:51.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:51.7958", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:51.7958", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:51.7958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:51.8055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:51.8055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:51.8927", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:51.8990", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:52.0027", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621223,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:52.001Z\",\"updatedOn\":\"2026-03-07T12:24:52.001Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:52.0027", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:52.0027", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:52.0027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:52.0173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:52.0173", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.1048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:52.1200", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:52.1200", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.1200", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 12:24:52.1200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 12:24:52.1326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:52.1326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:52.1326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:52.1326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:52.1326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:52.2210", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621225,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:52.226Z\",\"updatedOn\":\"2026-03-07T12:24:52.226Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:52.2210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:52.2289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:52.2289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:52.2428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:52.2428", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:52.3287", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:52.3287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 12:24:52.3340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 12:24:52.3569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:52.3569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:52.3569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:52.3569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:52.3569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:52.4519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621227,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:52.451Z\",\"updatedOn\":\"2026-03-07T12:24:52.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:52.4519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:52.4519", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:52.4519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:52.4668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:52.4668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:52.5515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:52.5515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:52.5515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.5515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 12:24:52.5576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 12:24:52.5718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:52.5718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:52.5718", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:52.5718", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:52.5718", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:52.6605", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621229,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:52.660Z\",\"updatedOn\":\"2026-03-07T12:24:52.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:52.6605", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:52.6605", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:52.6605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:52.6727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:52.6727", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 12:24:52.7598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 12:24:52.7790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:52.7790", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:52.7790", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:52.7790", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:52.7790", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621231,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:52.866Z\",\"updatedOn\":\"2026-03-07T12:24:52.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:52.8661", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 12:24:52.9639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 12:24:52.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:52.9819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:52.9819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:52.9819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:52.9819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:53.0724", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621233,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:53.072Z\",\"updatedOn\":\"2026-03-07T12:24:53.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:53.0724", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:53.0724", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:53.0724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:53.0881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:53.0881", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:53.1753", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:53.1753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:53.1753", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 12:24:53.1780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 12:24:53.2004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:53.2004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:53.2004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:53.2004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:53.2004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:53.2868", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621235,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:53.288Z\",\"updatedOn\":\"2026-03-07T12:24:53.288Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:53.2868", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:53.2868", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:53.2868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:53.3034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:53.3034", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.3850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:53.3998", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:53.4119", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:53.4119", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:53.4998", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621237,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:53.499Z\",\"updatedOn\":\"2026-03-07T12:24:53.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:53.4998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:53.4998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:53.4998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:53.5125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:53.5125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:53.5992", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:53.5992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:53.5992", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.5992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 12:24:53.6013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 12:24:53.6195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:53.6195", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:53.6195", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:53.6195", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:53.6195", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:53.7076", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621239,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:53.707Z\",\"updatedOn\":\"2026-03-07T12:24:53.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:53.7076", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:53.7076", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:53.7076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:53.7172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:53.7172", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:53.8014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 12:24:53.8050", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 12:24:53.8245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:53.8245", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:53.8245", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:53.8245", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:53.8245", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:53.9112", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621241,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:53.912Z\",\"updatedOn\":\"2026-03-07T12:24:53.912Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:53.9112", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:53.9112", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:53.9112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:53.9262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:53.9262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.0192", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:54.0260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:54.1293", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621243,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:54.129Z\",\"updatedOn\":\"2026-03-07T12:24:54.129Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:54.1311", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:54.1311", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:54.1311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:54.1483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:54.1483", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.2288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:54.2442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:54.2442", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.2442", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 12:24:54.2442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 12:24:54.2577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:54.2577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:54.2577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:54.2577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:54.2577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:54.3437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621245,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:54.346Z\",\"updatedOn\":\"2026-03-07T12:24:54.346Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:54.3437", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:54.3437", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:54.3437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:54.3553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:54.3553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 12:24:54.4485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 12:24:54.4644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:54.4644", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:54.4644", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:54.4644", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:54.4644", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:54.5521", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621247,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:54.552Z\",\"updatedOn\":\"2026-03-07T12:24:54.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:54.5528", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:54.5528", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:54.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:54.5528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:54.5528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 12:24:54.6494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 12:24:54.6647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:54.6647", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:54.6647", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:54.6647", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:54.6647", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:54.7531", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621249,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:54.753Z\",\"updatedOn\":\"2026-03-07T12:24:54.753Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:54.7531", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:54.7531", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:54.7531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:54.7617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:54.7617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:54.8490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:54.8490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:54.8498", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:54.8652", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:54.9520", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621251,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:54.952Z\",\"updatedOn\":\"2026-03-07T12:24:54.952Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:54.9520", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:54.9520", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:54.9520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:54.9619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:54.9619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.0495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:55.0549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:55.1529", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621253,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:55.153Z\",\"updatedOn\":\"2026-03-07T12:24:55.153Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:55.1529", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:55.1529", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:55.1529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:55.1780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:55.1780", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:24:55.2651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:55.2713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:55.3703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621255,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:24:55.371Z\",\"updatedOn\":\"2026-03-07T12:24:55.371Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:55.3703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:55.3703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:55.3703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:24:55.3854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:24:55.3854", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:55.4743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:55.4901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:55.4901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:55.4901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:55.5784", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621257,\"createdOn\":\"2026-03-07T12:24:55.578Z\",\"updatedOn\":\"2026-03-07T12:24:55.578Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:55.5784", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:55.5784", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:55.5784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:55.5930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:55.5930", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 12:24:55.6806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 12:24:55.6956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:55.6956", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:55.6956", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:55.6956", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:55.6956", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:55.7834", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621259,\"createdOn\":\"2026-03-07T12:24:55.784Z\",\"updatedOn\":\"2026-03-07T12:24:55.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:55.7834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:55.7834", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:55.7834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:55.7941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:55.7941", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 12:24:55.8899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 12:24:55.9200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:55.9200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:55.9200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:55.9200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:55.9200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:56.0132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621261,\"createdOn\":\"2026-03-07T12:24:56.011Z\",\"updatedOn\":\"2026-03-07T12:24:56.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:56.0132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:56.0132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:56.0132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:56.0233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:56.0233", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:56.1294", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:56.1294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:56.1294", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 12:24:56.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 12:24:56.1575", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:56.1575", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:56.1575", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:56.1575", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:56.1575", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:56.2454", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621263,\"createdOn\":\"2026-03-07T12:24:56.245Z\",\"updatedOn\":\"2026-03-07T12:24:56.245Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:56.2454", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:56.2454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:56.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:56.2579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:56.2579", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 12:24:56.3493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 12:24:56.3720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:56.3720", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:56.3720", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:56.3720", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:56.3720", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:56.4538", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621265,\"createdOn\":\"2026-03-07T12:24:56.460Z\",\"updatedOn\":\"2026-03-07T12:24:56.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:56.4538", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:56.4538", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:56.4538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:56.4741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:56.4746", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 12:24:56.5623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 12:24:56.5785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:56.5785", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:56.5785", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:56.5785", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:56.5785", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:56.6665", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621267,\"createdOn\":\"2026-03-07T12:24:56.666Z\",\"updatedOn\":\"2026-03-07T12:24:56.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:56.6665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:56.6665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:56.6665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:56.6800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:56.6800", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.7662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:56.7736", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:56.8766", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621269,\"createdOn\":\"2026-03-07T12:24:56.876Z\",\"updatedOn\":\"2026-03-07T12:24:56.876Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:56.8766", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:56.8766", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:56.8766", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:56.8873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:56.8873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:56.9743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:56.9901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:56.9901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:57.0774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621271,\"createdOn\":\"2026-03-07T12:24:57.077Z\",\"updatedOn\":\"2026-03-07T12:24:57.077Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:57.0774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:57.0774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:57.0774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:57.0918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:57.0918", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.1790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:57.1935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:57.2861", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621273,\"createdOn\":\"2026-03-07T12:24:57.291Z\",\"updatedOn\":\"2026-03-07T12:24:57.291Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:57.2861", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:57.2861", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:57.2861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:57.3001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:57.3001", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.3855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:57.3974", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:57.4965", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621275,\"createdOn\":\"2026-03-07T12:24:57.496Z\",\"updatedOn\":\"2026-03-07T12:24:57.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:57.4965", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:57.4965", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:57.4965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:57.5095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:57.5095", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:57.5924", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:57.5924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:57.5924", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.5924", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 12:24:57.5999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 12:24:57.6175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:57.6175", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:57.6175", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:57.6175", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:57.6175", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:57.7018", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621277,\"createdOn\":\"2026-03-07T12:24:57.705Z\",\"updatedOn\":\"2026-03-07T12:24:57.705Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:57.7018", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:57.7018", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:57.7018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:57.7176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:57.7176", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 12:24:57.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 12:24:57.8222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:24:57.8222", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:24:57.8222", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:24:57.8222", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:24:57.8222", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:24:57.9100", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621279,\"createdOn\":\"2026-03-07T12:24:57.910Z\",\"updatedOn\":\"2026-03-07T12:24:57.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:24:57.9100", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:24:57.9100", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:24:57.9100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:24:57.9250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:24:57.9250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:24:58.0142", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:24:58.0142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:24:58.0142", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:24:58.0142", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:25:04.1699", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:25:04.1817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:25:04.1817", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:25:04.2016", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:25:04.7152", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:25:04.7152", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:25:04.7152", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:25:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:25:05.2825", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:25:05.2825", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:25:05.2825", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:25:05.2958", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:25:05.8881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:25:05.8980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:25:05.8980", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:25:05.8980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:28:04.1601", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:28:04.1740", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:28:04.1916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:28:04.7087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:28:04.7087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:28:04.7087", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:28:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:28:05.2736", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:28:05.2736", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:28:05.2736", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:28:05.2900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:28:05.8974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:28:05.9122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:28:05.9122", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:28:05.9122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:31:04.1583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:31:04.1732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:31:04.1927", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:31:04.7111", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:31:04.7111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:31:04.7111", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:31:04.7294", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:31:05.2872", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:31:05.2872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:31:05.2872", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:31:05.3012", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:31:05.8982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:31:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:31:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:31:05.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:31:05.9051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:34:04.1457", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:34:04.1457", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:34:04.1533", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:34:04.1825", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:34:04.7203", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:34:04.7203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:34:04.7203", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:34:04.7372", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:34:05.2792", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:34:05.2792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:34:05.2792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:34:05.2946", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:34:05.8996", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:34:05.9019", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:37:04.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:37:04.2281", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:37:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:37:04.7501", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:37:04.7501", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:37:04.7684", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:37:05.3534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:37:05.3534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:37:05.3534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:37:05.3708", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:37:05.9740", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:37:05.9740", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:37:05.9740", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:37:05.9776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:49.7043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:49.7043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:39:49.7104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:49.7104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:49.7104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 12:39:49.7104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 12:39:49.7415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:49.7415", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:49.7415", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:49.7415", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:49.7415", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621281,\"createdOn\":\"2026-03-07T12:39:49.835Z\",\"updatedOn\":\"2026-03-07T12:39:49.835Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:49.8358", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 12:39:49.9770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 12:39:50.0081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:50.0081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:50.0081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:50.0081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:50.0081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:50.0972", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621283,\"createdOn\":\"2026-03-07T12:39:50.097Z\",\"updatedOn\":\"2026-03-07T12:39:50.097Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:50.0972", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:50.0972", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:50.0972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:50.1059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:50.1059", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 12:39:50.1943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 12:39:50.2116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:50.2116", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:50.2116", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:50.2116", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:50.2116", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:50.3014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621285,\"createdOn\":\"2026-03-07T12:39:50.301Z\",\"updatedOn\":\"2026-03-07T12:39:50.301Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:50.3014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:50.3014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:50.3014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:50.3186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:50.3186", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.4074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:50.4123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:50.5185", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621287,\"createdOn\":\"2026-03-07T12:39:50.513Z\",\"updatedOn\":\"2026-03-07T12:39:50.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:50.5185", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:50.5185", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:50.5185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:50.5372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:50.5372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 12:39:50.6333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 12:39:50.6534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:39:50.6534", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:50.6534", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:50.6534", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:50.6534", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:50.7498", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621289,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:39:50.749Z\",\"updatedOn\":\"2026-03-07T12:39:50.749Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:50.7498", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:50.7498", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:50.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:39:50.7593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:39:50.7593", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 12:39:50.8494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 12:39:50.8683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:50.8683", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:50.8683", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:50.8683", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:50.8683", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:50.9569", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621291,\"createdOn\":\"2026-03-07T12:39:50.956Z\",\"updatedOn\":\"2026-03-07T12:39:50.956Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:50.9569", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:50.9569", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:50.9582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:50.9582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:50.9582", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 12:39:51.0573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 12:39:51.0768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:51.0768", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:51.0768", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:51.0768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:51.0768", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:51.1644", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621293,\"createdOn\":\"2026-03-07T12:39:51.164Z\",\"updatedOn\":\"2026-03-07T12:39:51.164Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:51.1644", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:51.1644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:51.1644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:51.1819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:51.1819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:51.2691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:51.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 12:39:51.2708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 12:39:51.2930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:51.2930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:51.2930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:51.2930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:51.2930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:51.3740", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621295,\"createdOn\":\"2026-03-07T12:39:51.380Z\",\"updatedOn\":\"2026-03-07T12:39:51.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:51.3815", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:51.3815", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:51.3815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:51.3959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:51.3959", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.4837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:51.4926", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:51.5925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621297,\"createdOn\":\"2026-03-07T12:39:51.592Z\",\"updatedOn\":\"2026-03-07T12:39:51.592Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:51.5925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:51.5925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:51.5925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:51.6042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:51.6042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 12:39:51.6928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 12:39:51.7111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:51.7111", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:51.7111", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:51.7111", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:51.7111", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:51.7990", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621299,\"createdOn\":\"2026-03-07T12:39:51.800Z\",\"updatedOn\":\"2026-03-07T12:39:51.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:51.7990", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:51.7990", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:51.7990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:51.8089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:51.8089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 12:39:51.8966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 12:39:51.9121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:51.9121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:51.9121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:51.9121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:51.9121", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:51.9983", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621301,\"createdOn\":\"2026-03-07T12:39:52.000Z\",\"updatedOn\":\"2026-03-07T12:39:52.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:51.9983", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:51.9983", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:51.9983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:52.0136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:52.0136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 12:39:52.1023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 12:39:52.1190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:52.1190", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:52.1190", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:52.1190", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:52.1190", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:52.2082", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621303,\"createdOn\":\"2026-03-07T12:39:52.207Z\",\"updatedOn\":\"2026-03-07T12:39:52.207Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:52.2082", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:52.2082", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:52.2082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:52.2256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:52.2256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.3138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:52.3191", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:52.4171", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621305,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:39:52.418Z\",\"updatedOn\":\"2026-03-07T12:39:52.418Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:52.4171", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:52.4171", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:52.4171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:39:52.4315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:39:52.4315", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:52.5198", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:52.5198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:39:52.5198", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.5198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:52.5207", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:52.6222", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621307,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:39:52.622Z\",\"updatedOn\":\"2026-03-07T12:39:52.622Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:52.6222", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:52.6222", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:52.6222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:39:52.6360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:39:52.6360", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:52.7209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:52.7209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:39:52.7209", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.7209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 12:39:52.7252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 12:39:52.7440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:52.7440", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:52.7440", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:52.7440", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:52.7440", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:52.8325", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621309,\"createdOn\":\"2026-03-07T12:39:52.832Z\",\"updatedOn\":\"2026-03-07T12:39:52.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:52.8325", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:52.8325", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:52.8325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:52.8409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:52.8409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 12:39:52.9280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 12:39:52.9463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:52.9463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:52.9463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:52.9463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:52.9463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:53.0339", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621311,\"createdOn\":\"2026-03-07T12:39:53.034Z\",\"updatedOn\":\"2026-03-07T12:39:53.034Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:53.0339", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:53.0339", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:53.0339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:53.0473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:53.0473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 12:39:53.1358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 12:39:53.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:53.1532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:53.1532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:53.1532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:53.1532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621313,\"createdOn\":\"2026-03-07T12:39:53.241Z\",\"updatedOn\":\"2026-03-07T12:39:53.241Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:53.2403", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.3375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:53.3538", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:53.3538", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.3538", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 12:39:53.3538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 12:39:53.3645", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:53.3645", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:53.3645", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:53.3645", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:53.3645", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:53.4500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621315,\"createdOn\":\"2026-03-07T12:39:53.452Z\",\"updatedOn\":\"2026-03-07T12:39:53.452Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:53.4500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:53.4500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:53.4500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:53.4659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:53.4659", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.5628", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:53.5675", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:53.6658", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621317,\"createdOn\":\"2026-03-07T12:39:53.664Z\",\"updatedOn\":\"2026-03-07T12:39:53.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:53.6658", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:53.6658", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:53.6658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:53.6791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:53.6791", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:53.7630", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:53.7630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:53.7630", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.7630", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 12:39:53.7716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 12:39:53.7895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:53.7895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:53.7895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:53.7895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:53.7895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:53.8783", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621319,\"createdOn\":\"2026-03-07T12:39:53.878Z\",\"updatedOn\":\"2026-03-07T12:39:53.878Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:53.8783", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:53.8783", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:53.8783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:53.8878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:53.8878", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 12:39:53.9747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 12:39:53.9899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:53.9899", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:53.9899", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:53.9899", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:53.9899", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:54.0788", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621321,\"createdOn\":\"2026-03-07T12:39:54.079Z\",\"updatedOn\":\"2026-03-07T12:39:54.079Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:54.0788", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:54.0788", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:54.0788", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:54.0883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:54.0883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 12:39:54.1801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 12:39:54.1954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:39:54.1954", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:54.1954", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:54.1954", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:54.1954", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:54.2852", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621323,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:39:54.285Z\",\"updatedOn\":\"2026-03-07T12:39:54.285Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:54.2852", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:54.2852", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:54.2852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:39:54.2951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:39:54.2951", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 12:39:54.3895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 12:39:54.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:54.4074", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:54.4074", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:54.4074", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:54.4074", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:54.4961", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621325,\"createdOn\":\"2026-03-07T12:39:54.496Z\",\"updatedOn\":\"2026-03-07T12:39:54.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:54.4961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:54.4961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:54.4961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:54.5052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:54.5052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.5925", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:54.6022", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:54.6990", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621327,\"createdOn\":\"2026-03-07T12:39:54.701Z\",\"updatedOn\":\"2026-03-07T12:39:54.701Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:54.6990", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:54.6990", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:54.6990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:54.7115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:54.7115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.7990", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:54.8037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621329,\"createdOn\":\"2026-03-07T12:39:54.900Z\",\"updatedOn\":\"2026-03-07T12:39:54.900Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:54.9004", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:54.9955", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:55.0052", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:55.0242", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:55.0242", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621331,\"createdOn\":\"2026-03-07T12:39:55.115Z\",\"updatedOn\":\"2026-03-07T12:39:55.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:55.1147", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 12:39:55.2089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 12:39:55.2321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:55.2321", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:55.2321", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:55.2321", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:55.2321", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621333,\"createdOn\":\"2026-03-07T12:39:55.320Z\",\"updatedOn\":\"2026-03-07T12:39:55.320Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:55.3201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 12:39:55.4148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 12:39:55.4304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:55.4304", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:55.4304", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:55.4304", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:55.4304", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:55.5155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621335,\"createdOn\":\"2026-03-07T12:39:55.518Z\",\"updatedOn\":\"2026-03-07T12:39:55.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:55.5155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:55.5155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:55.5155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:55.5281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:55.5281", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 12:39:55.6170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 12:39:55.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:55.6371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:55.6371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:55.6371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:55.6371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:55.7231", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621337,\"createdOn\":\"2026-03-07T12:39:55.725Z\",\"updatedOn\":\"2026-03-07T12:39:55.725Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:55.7231", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:55.7263", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:55.7263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:55.7263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:55.7263", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 12:39:55.8255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 12:39:55.8403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:55.8403", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:55.8403", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:55.8403", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:55.8403", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:55.9201", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621339,\"createdOn\":\"2026-03-07T12:39:55.928Z\",\"updatedOn\":\"2026-03-07T12:39:55.928Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:55.9201", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:55.9201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:55.9201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:55.9404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:55.9404", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:56.0290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:56.0367", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:56.1302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621341,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T12:39:56.135Z\",\"updatedOn\":\"2026-03-07T12:39:56.135Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:56.1302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:56.1302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:56.1302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 12:39:56.1504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 12:39:56.1504", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:56.2375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:56.2375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 12:39:56.2375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:56.2375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 12:39:56.2425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 12:39:56.2583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:39:56.2583", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:39:56.2583", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:39:56.2583", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:39:56.2583", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:39:56.3452", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621343,\"createdOn\":\"2026-03-07T12:39:56.346Z\",\"updatedOn\":\"2026-03-07T12:39:56.346Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:39:56.3452", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:39:56.3452", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:39:56.3452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:39:56.3635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:39:56.3635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:39:56.4440", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:39:56.4440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:39:56.4440", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:39:56.4440", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:40:04.1554", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:40:04.1554", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:40:04.1612", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:40:04.1813", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:40:04.7025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:40:04.7025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:40:04.7025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:40:04.7187", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:40:05.2806", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:40:05.2806", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:40:05.2860", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:40:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:40:05.9017", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:40:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:40:05.9116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:40:05.9116", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:40:05.9116", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:43:04.2043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:43:04.2043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:43:04.2131", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:43:04.2296", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:43:04.7545", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:43:04.7545", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:43:04.7545", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:43:04.7757", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:43:05.3649", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:43:05.3776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:43:05.3776", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:43:05.3991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:43:05.9877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:43:06.0064", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:43:06.0064", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:46:04.2042", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:46:04.2262", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:46:04.7525", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:46:04.7525", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:46:04.7525", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:46:04.7754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:46:05.3701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:46:05.3808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:46:05.3939", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:46:05.4327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:46:06.0482", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:46:06.0637", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:46:06.0637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:49:04.1415", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:49:04.1537", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:49:04.1724", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:49:04.6879", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:49:04.6879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:49:04.6879", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:49:04.7117", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:49:05.2794", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:49:05.2794", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:49:05.2794", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:49:05.2962", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:49:05.9054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:49:05.9188", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:49:05.9188", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:49:05.9188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:52:04.2108", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:52:04.2108", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:52:04.8037", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:52:04.8054", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:52:04.8054", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:52:04.8054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:52:05.3787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:52:05.3843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:52:05.3843", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:52:05.3843", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:52:05.9705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:52:05.9784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:52:05.9784", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:52:05.9784", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:52:05.9784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.1709", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.1709", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:49.1763", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:49.3242", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621345,\"createdOn\":\"2026-03-07T12:54:49.323Z\",\"updatedOn\":\"2026-03-07T12:54:49.323Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:49.3242", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:49.3242", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:49.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:49.3242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:49.3327", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 12:54:49.4204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 12:54:49.4337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:49.4337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:49.4337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:49.4337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:49.4337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621347,\"createdOn\":\"2026-03-07T12:54:49.524Z\",\"updatedOn\":\"2026-03-07T12:54:49.524Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:49.5232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.6146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:49.6326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:49.7316", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621349,\"createdOn\":\"2026-03-07T12:54:49.731Z\",\"updatedOn\":\"2026-03-07T12:54:49.731Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:49.7316", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:49.7316", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:49.7316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:49.7525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:49.7525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 12:54:49.8404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 12:54:49.8599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:49.8599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:49.8599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:49.8599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:49.8599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:49.9484", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621351,\"createdOn\":\"2026-03-07T12:54:49.948Z\",\"updatedOn\":\"2026-03-07T12:54:49.948Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:49.9484", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:49.9484", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:49.9484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:49.9658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:49.9658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 12:54:50.0533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 12:54:50.0727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:50.0727", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:50.0727", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:50.0727", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:50.0727", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621353,\"createdOn\":\"2026-03-07T12:54:50.161Z\",\"updatedOn\":\"2026-03-07T12:54:50.161Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:50.1609", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 12:54:50.2586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 12:54:50.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:50.2776", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:50.2776", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:50.2776", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:50.2776", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:50.3649", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621355,\"createdOn\":\"2026-03-07T12:54:50.365Z\",\"updatedOn\":\"2026-03-07T12:54:50.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:50.3649", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:50.3649", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:50.3649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:50.3803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:50.3803", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.4670", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:50.4754", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:50.5748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621357,\"createdOn\":\"2026-03-07T12:54:50.575Z\",\"updatedOn\":\"2026-03-07T12:54:50.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:50.5748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:50.5748", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:50.5748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:50.5874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:50.5874", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.6897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:50.7003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:50.7003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.7003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 12:54:50.7003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 12:54:50.7116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:50.7116", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:50.7116", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:50.7116", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:50.7116", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:50.7927", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621359,\"createdOn\":\"2026-03-07T12:54:50.801Z\",\"updatedOn\":\"2026-03-07T12:54:50.801Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:50.7927", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:50.7927", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:50.8028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:50.8185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:50.8185", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:50.9079", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:50.9079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:50.9079", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.9079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 12:54:50.9150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 12:54:50.9345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:50.9345", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:50.9345", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:50.9345", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:50.9345", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621361,\"createdOn\":\"2026-03-07T12:54:51.023Z\",\"updatedOn\":\"2026-03-07T12:54:51.023Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:51.0215", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.1254", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:51.1320", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:51.2288", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621363,\"createdOn\":\"2026-03-07T12:54:51.228Z\",\"updatedOn\":\"2026-03-07T12:54:51.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:51.2288", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:51.2288", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:51.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:51.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:51.2396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.3240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:51.3329", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:51.4266", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621365,\"createdOn\":\"2026-03-07T12:54:51.430Z\",\"updatedOn\":\"2026-03-07T12:54:51.430Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:51.4266", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:51.4266", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:51.4266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:51.4454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:51.4454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.5329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 12:54:51.5456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:51.5456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.5456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 12:54:51.5456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 12:54:51.5555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:51.5555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:51.5555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:51.5555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:51.5555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:51.6434", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621367,\"createdOn\":\"2026-03-07T12:54:51.643Z\",\"updatedOn\":\"2026-03-07T12:54:51.643Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:51.6434", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:51.6434", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:51.6434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:51.6583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:51.6583", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 12:54:51.7442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 12:54:51.7595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 12:54:51.7595", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 12:54:51.7595", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 12:54:51.7595", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 12:54:51.7595", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 12:54:51.8431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621369,\"createdOn\":\"2026-03-07T12:54:51.847Z\",\"updatedOn\":\"2026-03-07T12:54:51.847Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 12:54:51.8431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 12:54:51.8431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 12:54:51.8431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 12:54:51.8625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 12:54:51.8625", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 12:54:51.9468", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 12:54:51.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 12:54:51.9468", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 12:54:51.9468", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:55:04.1555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:55:04.1555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:55:04.1605", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:55:04.1769", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:55:04.6977", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:55:04.6977", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:55:04.6977", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:55:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:55:05.2560", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:55:05.2560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:55:05.2560", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:55:05.2916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:55:05.8989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 12:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 12:58:04.1972", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:58:04.7353", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:58:04.7353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 12:58:04.7353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 12:58:04.7531", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:58:05.3112", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:58:05.3151", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 12:58:05.3151", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 12:58:05.3312", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 12:58:05.9505", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 12:58:05.9540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 12:58:05.9540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 12:58:05.9540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 12:58:05.9540", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 12:58:05.9540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:01:04.1500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:01:04.1500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:01:04.1558", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:01:04.6871", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:01:04.6871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:01:04.6871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:01:04.7090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:01:05.2532", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:01:05.2532", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:01:05.2532", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:01:05.2662", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:01:05.8681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:01:05.8744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:01:05.8744", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:01:05.8744", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:01:05.8744", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:04:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:04:04.1982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:04:04.2314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:04:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:04:04.7415", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:04:04.7446", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:04:04.7446", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:04:05.3109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:04:05.3109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:04:05.3109", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:04:05.3274", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:04:05.9384", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:04:05.9487", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:04:05.9487", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:04:05.9487", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:07:04.2408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:07:04.2408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:07:04.2461", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:07:04.2677", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:07:04.7861", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:07:04.7861", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:07:04.7894", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:07:04.7894", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:07:05.3557", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:07:05.3557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:07:05.3557", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:07:05.3705", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:07:05.9589", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:07:05.9617", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.2813", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.2813", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:49.2867", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621371,\"createdOn\":\"2026-03-07T13:09:49.429Z\",\"updatedOn\":\"2026-03-07T13:09:49.429Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:49.4304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 13:09:49.5277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 13:09:49.5442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:49.5442", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:49.5442", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:49.5442", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:49.5442", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621373,\"createdOn\":\"2026-03-07T13:09:49.631Z\",\"updatedOn\":\"2026-03-07T13:09:49.631Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:49.6319", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 13:09:49.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 13:09:49.7454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:49.7454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:49.7454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:49.7454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:49.7454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621375,\"createdOn\":\"2026-03-07T13:09:49.832Z\",\"updatedOn\":\"2026-03-07T13:09:49.832Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:49.8330", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:49.9362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:49.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:49.9362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.9362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 13:09:49.9420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 13:09:49.9607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:49.9607", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:49.9607", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:49.9607", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:49.9607", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:50.0406", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621377,\"createdOn\":\"2026-03-07T13:09:50.048Z\",\"updatedOn\":\"2026-03-07T13:09:50.048Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:50.0406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:50.0406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:50.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:50.0658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:50.0658", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.1539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:50.1648", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:50.2625", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621379,\"createdOn\":\"2026-03-07T13:09:50.262Z\",\"updatedOn\":\"2026-03-07T13:09:50.262Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:50.2625", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:50.2625", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:50.2625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:50.2749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:50.2749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:50.3619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:50.3619", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:50.3619", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.3619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 13:09:50.3640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 13:09:50.3812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:50.3812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:50.3812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:50.3812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:50.3812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:50.4697", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621381,\"createdOn\":\"2026-03-07T13:09:50.469Z\",\"updatedOn\":\"2026-03-07T13:09:50.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:50.4697", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:50.4697", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:50.4697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:50.4834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:50.4834", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 13:09:50.5715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 13:09:50.5866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:50.5866", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:50.5866", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:50.5866", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:50.5866", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:50.6663", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621383,\"createdOn\":\"2026-03-07T13:09:50.674Z\",\"updatedOn\":\"2026-03-07T13:09:50.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:50.6663", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:50.6663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:50.6663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:50.6876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:50.6876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 13:09:50.7749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 13:09:50.7937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:50.7937", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:50.7937", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:50.7937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:50.7937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621385,\"createdOn\":\"2026-03-07T13:09:50.881Z\",\"updatedOn\":\"2026-03-07T13:09:50.881Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:50.8818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:50.9807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:50.9941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:50.9941", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:50.9941", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 13:09:50.9941", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 13:09:51.0047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:51.0047", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:51.0047", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:51.0047", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:51.0047", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:51.0929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621387,\"createdOn\":\"2026-03-07T13:09:51.093Z\",\"updatedOn\":\"2026-03-07T13:09:51.093Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:51.0929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:51.0929", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:51.0929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:51.1097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:51.1097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.2154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:09:51.2286", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:51.2286", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.2286", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 13:09:51.2286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 13:09:51.2286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:51.2387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:51.2387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:51.2387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:51.2387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:51.3365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621389,\"createdOn\":\"2026-03-07T13:09:51.336Z\",\"updatedOn\":\"2026-03-07T13:09:51.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:51.3365", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:51.3365", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:51.3365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:51.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:51.3509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 13:09:51.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 13:09:51.4650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:51.4650", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:51.4650", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:51.4650", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:51.4650", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621391,\"createdOn\":\"2026-03-07T13:09:51.552Z\",\"updatedOn\":\"2026-03-07T13:09:51.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:51.5525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 13:09:51.6537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 13:09:51.6693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:51.6693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:51.6693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:51.6693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:51.6693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:51.7580", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621393,\"createdOn\":\"2026-03-07T13:09:51.757Z\",\"updatedOn\":\"2026-03-07T13:09:51.757Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:51.7580", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:51.7580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:51.7580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:51.7734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:51.7734", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:51.8591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:51.8591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:51.8591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.8591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 13:09:51.8642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 13:09:51.8804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:51.8804", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:51.8804", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:51.8804", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:51.8804", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:51.9696", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621395,\"createdOn\":\"2026-03-07T13:09:51.969Z\",\"updatedOn\":\"2026-03-07T13:09:51.969Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:51.9696", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:51.9696", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:51.9696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:51.9807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:51.9807", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 13:09:52.0683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 13:09:52.0874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:52.0874", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:52.0874", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:52.0874", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:52.0874", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:52.1747", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621397,\"createdOn\":\"2026-03-07T13:09:52.175Z\",\"updatedOn\":\"2026-03-07T13:09:52.175Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:52.1765", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:52.1765", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:52.1765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:52.1765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:52.1765", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.2778", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:52.2895", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:52.3818", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621399,\"createdOn\":\"2026-03-07T13:09:52.387Z\",\"updatedOn\":\"2026-03-07T13:09:52.387Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:52.3818", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:52.3818", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:52.3818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:52.3967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:52.3967", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.4752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:52.4925", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:52.4925", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.4925", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 13:09:52.4925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 13:09:52.5052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:52.5052", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:52.5052", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:52.5052", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:52.5052", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:52.5939", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621401,\"createdOn\":\"2026-03-07T13:09:52.593Z\",\"updatedOn\":\"2026-03-07T13:09:52.593Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:52.5939", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:52.5939", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:52.5939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:52.6064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:52.6064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 13:09:52.6935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 13:09:52.7127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:52.7127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:52.7127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:52.7127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:52.7127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621403,\"createdOn\":\"2026-03-07T13:09:52.800Z\",\"updatedOn\":\"2026-03-07T13:09:52.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:52.8010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:52.9017", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:52.9137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:53.0119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621405,\"createdOn\":\"2026-03-07T13:09:53.011Z\",\"updatedOn\":\"2026-03-07T13:09:53.011Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:53.0119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:53.0119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:53.0119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:53.0278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:53.0278", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:53.1132", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 13:09:53.1151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 13:09:53.1299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:53.1299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:53.1299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:53.1299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:53.1299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:53.2174", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621407,\"createdOn\":\"2026-03-07T13:09:53.217Z\",\"updatedOn\":\"2026-03-07T13:09:53.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:53.2174", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:53.2174", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:53.2174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:53.2317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:53.2317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:53.3117", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:53.3203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:53.3203", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.3203", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.3203", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.3203", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:53.3324", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621409,\"createdOn\":\"2026-03-07T13:09:53.430Z\",\"updatedOn\":\"2026-03-07T13:09:53.430Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:53.4306", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 13:09:53.5237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 13:09:53.5402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:53.5402", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:53.5402", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:53.5402", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:53.5402", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:53.6236", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621411,\"createdOn\":\"2026-03-07T13:09:53.627Z\",\"updatedOn\":\"2026-03-07T13:09:53.627Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:53.6236", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:53.6236", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:53.6236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:53.6425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:53.6425", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.7294", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:53.7389", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:53.8375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621413,\"createdOn\":\"2026-03-07T13:09:53.837Z\",\"updatedOn\":\"2026-03-07T13:09:53.837Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:53.8375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:53.8375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:53.8375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:53.8520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:53.8520", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:53.9386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:53.9468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:53.9573", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:54.0440", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621415,\"createdOn\":\"2026-03-07T13:09:54.044Z\",\"updatedOn\":\"2026-03-07T13:09:54.044Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:54.0440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:54.0440", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:54.0440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:54.0529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:54.0529", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:54.1464", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:54.1464", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.1464", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 13:09:54.1464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 13:09:54.1839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:54.1839", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:54.1839", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:54.1839", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:54.1839", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621417,\"createdOn\":\"2026-03-07T13:09:54.271Z\",\"updatedOn\":\"2026-03-07T13:09:54.271Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:54.2715", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 13:09:54.3668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 13:09:54.3865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 13:09:54.3865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:54.3865", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:54.3865", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:54.3865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621419,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T13:09:54.474Z\",\"updatedOn\":\"2026-03-07T13:09:54.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 13:09:54.4745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:54.5750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:54.5825", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:54.7005", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621421,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T13:09:54.700Z\",\"updatedOn\":\"2026-03-07T13:09:54.700Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:54.7005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:54.7005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:54.7005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 13:09:54.7112", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 13:09:54.7112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 13:09:54.8070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 13:09:54.8226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:54.8226", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:54.8226", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:54.8226", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:54.8226", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:54.9146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621423,\"createdOn\":\"2026-03-07T13:09:54.915Z\",\"updatedOn\":\"2026-03-07T13:09:54.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:54.9146", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:54.9146", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:54.9146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:54.9277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:54.9277", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:55.0208", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:55.1216", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621425,\"createdOn\":\"2026-03-07T13:09:55.121Z\",\"updatedOn\":\"2026-03-07T13:09:55.121Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:55.1216", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:55.1216", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:55.1216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:55.1305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:55.1305", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.2184", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:55.2292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:55.2292", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.2292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 13:09:55.2292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 13:09:55.2531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:55.2531", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:55.2531", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:55.2531", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:55.2531", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:55.3406", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621427,\"createdOn\":\"2026-03-07T13:09:55.340Z\",\"updatedOn\":\"2026-03-07T13:09:55.340Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:55.3406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:55.3406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:55.3406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:55.3496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:55.3496", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.4362", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:55.4420", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621429,\"createdOn\":\"2026-03-07T13:09:55.540Z\",\"updatedOn\":\"2026-03-07T13:09:55.540Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:55.5403", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 13:09:55.6371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 13:09:55.6521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:55.6521", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:55.6521", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:55.6521", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:55.6521", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:55.7391", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621431,\"createdOn\":\"2026-03-07T13:09:55.739Z\",\"updatedOn\":\"2026-03-07T13:09:55.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:55.7391", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:55.7391", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:55.7391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:55.7557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:55.7557", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:55.8399", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:55.8526", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:55.8634", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:55.8634", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:55.8634", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:55.9511", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621433,\"createdOn\":\"2026-03-07T13:09:55.950Z\",\"updatedOn\":\"2026-03-07T13:09:55.950Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:55.9511", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:55.9511", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:55.9511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:55.9681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:55.9681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.0557", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:56.0678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:56.1663", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621435,\"createdOn\":\"2026-03-07T13:09:56.166Z\",\"updatedOn\":\"2026-03-07T13:09:56.166Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:56.1663", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:56.1663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:56.1663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:56.1851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:56.1851", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 13:09:56.2725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 13:09:56.2919", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:56.2919", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:56.2919", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:56.2919", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:56.2919", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621437,\"createdOn\":\"2026-03-07T13:09:56.379Z\",\"updatedOn\":\"2026-03-07T13:09:56.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:56.3801", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 13:09:56.4792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 13:09:56.4993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:09:56.4993", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:09:56.4993", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:09:56.4993", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:09:56.4993", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:09:56.5870", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621439,\"createdOn\":\"2026-03-07T13:09:56.586Z\",\"updatedOn\":\"2026-03-07T13:09:56.586Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:09:56.5870", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:09:56.5870", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:09:56.5870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:09:56.5979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:09:56.5979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:09:56.6770", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:09:56.6770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:09:56.6770", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:09:56.6770", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:10:04.1648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:10:04.1764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:10:04.1764", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:10:04.6982", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:10:04.6982", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:10:04.6982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:10:04.7156", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:10:05.2746", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:10:05.2746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:10:05.2746", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:10:05.2908", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:10:05.8790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:13:04.1977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:13:04.1977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:13:04.2053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:13:04.2226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:13:04.7512", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:13:04.7512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:13:04.7512", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:13:04.7664", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:13:05.3211", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:13:05.3211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:13:05.3211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:13:05.3356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:13:05.9313", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:13:05.9406", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:13:05.9406", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:13:05.9406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:16:04.1400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:16:04.1551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:16:04.1760", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:16:04.6927", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:16:04.6927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:16:04.6927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:16:04.7157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:16:05.2565", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:16:05.2565", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:16:05.2565", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:16:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:16:05.8511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:16:05.8589", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:16:05.8589", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:16:05.8589", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:16:05.8589", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:19:04.1675", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:19:04.1901", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:19:04.7091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:19:04.7091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:19:04.7137", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:19:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:19:05.2922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:19:05.2922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:19:05.2922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:19:05.2922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:19:05.9340", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:22:04.1959", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:22:04.2295", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:22:04.7587", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:22:04.7587", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:22:04.7587", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:22:04.7738", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:22:05.3303", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:22:05.3303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:22:05.3353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:22:05.3353", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:22:05.9447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 13:24:49.2317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 13:24:49.2462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 13:24:49.2462", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:49.2462", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:49.2462", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:49.2462", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621441,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T13:24:49.383Z\",\"updatedOn\":\"2026-03-07T13:24:49.383Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 13:24:49.3840", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 13:24:49.4795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 13:24:49.4933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:49.4933", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:49.4933", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:49.4933", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:49.4933", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:49.5859", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621443,\"createdOn\":\"2026-03-07T13:24:49.587Z\",\"updatedOn\":\"2026-03-07T13:24:49.587Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:49.5859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:49.5859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:49.5859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:49.6062", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:49.6062", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.6953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:49.7073", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621445,\"createdOn\":\"2026-03-07T13:24:49.819Z\",\"updatedOn\":\"2026-03-07T13:24:49.819Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:49.8194", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:49.9124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:49.9281", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:50.0280", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621447,\"createdOn\":\"2026-03-07T13:24:50.028Z\",\"updatedOn\":\"2026-03-07T13:24:50.028Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:50.0280", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:50.0280", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:50.0280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:50.0394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:50.0394", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:50.1267", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:50.1267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:50.1267", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.1267", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 13:24:50.1290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 13:24:50.1486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:50.1486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:50.1486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:50.1486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:50.1486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:50.2358", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621449,\"createdOn\":\"2026-03-07T13:24:50.235Z\",\"updatedOn\":\"2026-03-07T13:24:50.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:50.2358", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:50.2358", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:50.2358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:50.2472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:50.2472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.3397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:24:50.3493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:50.3493", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.3493", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 13:24:50.3493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 13:24:50.3651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:50.3651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:50.3651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:50.3651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:50.3651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:50.4547", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621451,\"createdOn\":\"2026-03-07T13:24:50.455Z\",\"updatedOn\":\"2026-03-07T13:24:50.455Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:50.4547", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:50.4547", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:50.4547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:50.4685", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:50.4685", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 13:24:50.5578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 13:24:50.5723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:50.5723", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:50.5723", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:50.5723", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:50.5723", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:50.6607", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621453,\"createdOn\":\"2026-03-07T13:24:50.660Z\",\"updatedOn\":\"2026-03-07T13:24:50.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:50.6607", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:50.6607", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:50.6607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:50.6790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:50.6790", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.7651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:24:50.7774", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:50.7774", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.7774", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 13:24:50.7774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 13:24:50.7880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:50.7880", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:50.7880", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:50.7880", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:50.7880", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:50.8726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621455,\"createdOn\":\"2026-03-07T13:24:50.876Z\",\"updatedOn\":\"2026-03-07T13:24:50.876Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:50.8726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:50.8726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:50.8726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:50.8848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:50.8848", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:50.9723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:50.9723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:50.9723", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.9723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 13:24:50.9739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 13:24:50.9931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:24:50.9931", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:24:50.9931", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:24:50.9931", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:24:50.9931", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:24:51.0813", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621457,\"createdOn\":\"2026-03-07T13:24:51.080Z\",\"updatedOn\":\"2026-03-07T13:24:51.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:24:51.0813", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:24:51.0813", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:24:51.0813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:24:51.0935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:24:51.0935", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:24:51.1819", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:24:51.1819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:24:51.1819", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:24:51.1819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:25:04.1524", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:25:04.1625", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:25:04.1625", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:25:04.6852", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:25:04.6852", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:25:04.6852", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:25:04.7047", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:25:05.2640", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:25:05.2640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:25:05.2706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:25:05.2706", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:25:05.8851", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:25:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:25:05.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:25:05.8943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:28:04.1840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:28:04.1840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:28:04.1898", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:28:04.2177", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:28:04.7211", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:28:04.7211", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:28:04.7211", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:28:04.7380", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:28:05.2791", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:28:05.2791", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:28:05.2833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:28:05.3048", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:28:05.8922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:31:04.1401", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:31:04.1712", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:31:04.8746", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:31:04.8746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:31:04.8746", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:31:04.8928", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:31:05.4787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:31:05.4819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:31:05.4819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:31:05.4819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:31:06.1443", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:31:06.1543", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:31:06.1543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:34:04.1435", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:34:04.1721", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:34:04.6836", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:34:04.6836", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:34:04.6836", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:34:04.6999", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:34:05.2413", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:34:05.2447", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:34:05.2447", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:34:05.2447", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:34:05.8247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:37:04.2060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:37:04.2060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:37:04.2126", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:37:04.2365", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:37:04.7562", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:37:04.7578", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:37:04.7578", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:37:04.7732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:37:05.3292", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:37:05.3292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:37:05.3292", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:37:05.3468", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:37:05.9309", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 13:39:49.3008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 13:39:49.3174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:39:49.3174", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:39:49.3174", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:39:49.3174", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:39:49.3174", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:39:49.4500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621459,\"createdOn\":\"2026-03-07T13:39:49.450Z\",\"updatedOn\":\"2026-03-07T13:39:49.450Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:39:49.4500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:39:49.4500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:39:49.4500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:39:49.4613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:39:49.4613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:39:49.5491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:39:49.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:39:49.5491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:39:49.5491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:40:04.1659", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:40:04.1765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:40:04.1765", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:40:04.1951", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:40:04.7175", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:40:04.7175", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:40:04.7175", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:40:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:40:05.2702", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:40:05.2702", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:40:05.2702", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:40:05.2883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:40:05.8890", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:40:05.8964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:40:05.8964", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:40:05.8964", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:40:05.8964", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:43:04.1680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:43:04.1680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:43:04.1756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:43:04.2030", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:43:04.7539", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:43:04.7539", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:43:04.7539", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:43:04.7706", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:43:05.3258", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:43:05.3258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:43:05.3298", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:43:05.3298", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:43:05.9431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:46:04.1402", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:46:04.1544", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:46:04.1544", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:46:04.1785", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:46:04.6949", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:46:04.6949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:46:04.7006", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:46:04.7006", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:46:05.2688", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:46:05.2688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:46:05.2688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:46:05.2833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:46:05.8894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:49:04.1625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:49:04.1625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:49:04.1672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:49:04.1814", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:49:04.6933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:49:04.6933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:49:04.6970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:49:04.7135", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:49:05.2407", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:49:05.2407", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:49:05.2441", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:49:05.2441", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:49:05.8395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:52:04.2303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:52:04.2449", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:52:04.2582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:52:04.7764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:52:04.7764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:52:04.7764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:52:04.7909", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:52:05.3511", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:52:05.3511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:52:05.3511", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:52:05.3662", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:52:05.9891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:52:05.9949", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.3572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.3572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:49.3629", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621461,\"createdOn\":\"2026-03-07T13:54:49.510Z\",\"updatedOn\":\"2026-03-07T13:54:49.510Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:49.5105", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 13:54:49.6060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 13:54:49.6218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:49.6218", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:49.6218", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:49.6218", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:49.6218", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621463,\"createdOn\":\"2026-03-07T13:54:49.709Z\",\"updatedOn\":\"2026-03-07T13:54:49.709Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:49.7095", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:49.8146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:49.8146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:49.8146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:49.8146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 13:54:49.8198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 13:54:49.8362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:49.8362", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:49.8362", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:49.8362", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:49.8362", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:49.9330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621465,\"createdOn\":\"2026-03-07T13:54:49.932Z\",\"updatedOn\":\"2026-03-07T13:54:49.932Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:49.9330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:49.9330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:49.9330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:49.9470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:49.9470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 13:54:50.0431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 13:54:50.0564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:50.0564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:50.0564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:50.0564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:50.0564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:50.1480", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621467,\"createdOn\":\"2026-03-07T13:54:50.148Z\",\"updatedOn\":\"2026-03-07T13:54:50.148Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:50.1480", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:50.1480", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:50.1480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:50.1617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:50.1617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.2479", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:50.2581", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:50.2581", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.2581", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 13:54:50.2581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 13:54:50.2701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:50.2701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:50.2701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:50.2701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:50.2701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:50.3574", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621469,\"createdOn\":\"2026-03-07T13:54:50.357Z\",\"updatedOn\":\"2026-03-07T13:54:50.357Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:50.3574", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:50.3574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:50.3574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:50.3677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:50.3677", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:50.4547", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:50.4547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:50.4547", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.4547", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:50.4561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:50.5585", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621471,\"createdOn\":\"2026-03-07T13:54:50.558Z\",\"updatedOn\":\"2026-03-07T13:54:50.558Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:50.5585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:50.5585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:50.5585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:50.5728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:50.5728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:50.6580", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:50.6580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:50.6580", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 13:54:50.6605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 13:54:50.6772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:50.6772", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:50.6772", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:50.6772", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:50.6772", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:50.7540", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621473,\"createdOn\":\"2026-03-07T13:54:50.763Z\",\"updatedOn\":\"2026-03-07T13:54:50.763Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:50.7540", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:50.7540", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:50.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:50.7731", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:50.7731", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:50.8604", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:50.8604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:50.8604", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.8604", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.8604", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:50.8625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:50.8625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:50.8625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:50.8625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 13:54:50.8625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 13:54:50.8813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:50.8813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:50.8813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:50.8813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:50.8813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:50.9695", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621475,\"createdOn\":\"2026-03-07T13:54:50.969Z\",\"updatedOn\":\"2026-03-07T13:54:50.969Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:50.9695", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:50.9695", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:50.9695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:50.9827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:50.9827", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 13:54:51.0666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 13:54:51.0871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:51.0871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:51.0871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:51.0871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:51.0871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:51.1743", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621477,\"createdOn\":\"2026-03-07T13:54:51.175Z\",\"updatedOn\":\"2026-03-07T13:54:51.175Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:51.1743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:51.1759", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:51.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:51.1759", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:51.1759", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 13:54:51.2732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 13:54:51.2916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:51.2916", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:51.2916", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:51.2916", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:51.2916", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621479,\"createdOn\":\"2026-03-07T13:54:51.379Z\",\"updatedOn\":\"2026-03-07T13:54:51.379Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:51.3779", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 13:54:51.4741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 13:54:51.4916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:51.4916", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:51.4916", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:51.4916", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:51.4916", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:51.5794", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621481,\"createdOn\":\"2026-03-07T13:54:51.579Z\",\"updatedOn\":\"2026-03-07T13:54:51.579Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:51.5794", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:51.5811", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:51.5811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:51.5811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:51.5969", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.6846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:51.6940", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:51.6940", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.6940", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 13:54:51.6940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 13:54:51.7136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:51.7136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:51.7136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:51.7136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:51.7136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621483,\"createdOn\":\"2026-03-07T13:54:51.801Z\",\"updatedOn\":\"2026-03-07T13:54:51.801Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:51.8014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 13:54:51.9003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 13:54:51.9174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:51.9174", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:51.9174", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:51.9174", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:51.9174", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:52.0030", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621485,\"createdOn\":\"2026-03-07T13:54:52.005Z\",\"updatedOn\":\"2026-03-07T13:54:52.005Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:52.0030", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:52.0030", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:52.0030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:52.0226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:52.0226", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:52.1078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:52.1078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:52.1078", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.1078", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 13:54:52.1123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 13:54:52.1293", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:52.1293", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:52.1293", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:52.1293", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:52.1293", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:52.2192", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621487,\"createdOn\":\"2026-03-07T13:54:52.219Z\",\"updatedOn\":\"2026-03-07T13:54:52.219Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:52.2192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:52.2192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:52.2192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:52.2305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:52.2305", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 13:54:52.3176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 13:54:52.3374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:52.3374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:52.3374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:52.3374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:52.3374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621489,\"createdOn\":\"2026-03-07T13:54:52.425Z\",\"updatedOn\":\"2026-03-07T13:54:52.425Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:52.4255", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 13:54:52.5255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 13:54:52.5427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:52.5427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:52.5427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:52.5427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:52.5427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:52.6204", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621491,\"createdOn\":\"2026-03-07T13:54:52.630Z\",\"updatedOn\":\"2026-03-07T13:54:52.630Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:52.6308", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:52.6308", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:52.6308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:52.6449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:52.6449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.7313", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:52.7509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:52.7509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.7509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 13:54:52.7509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 13:54:52.7628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:52.7628", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:52.7628", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:52.7628", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:52.7628", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:52.8503", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621493,\"createdOn\":\"2026-03-07T13:54:52.850Z\",\"updatedOn\":\"2026-03-07T13:54:52.850Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:52.8503", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:52.8503", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:52.8503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:52.8651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:52.8651", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:52.9523", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:52.9588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:53.0550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621495,\"createdOn\":\"2026-03-07T13:54:53.054Z\",\"updatedOn\":\"2026-03-07T13:54:53.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:53.0550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:53.0550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:53.0550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:53.0678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:53.0678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.1564", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:53.1660", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:53.1660", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.1660", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 13:54:53.1660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 13:54:53.1762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:53.1762", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:53.1762", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:53.1762", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:53.1762", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:53.2564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621497,\"createdOn\":\"2026-03-07T13:54:53.264Z\",\"updatedOn\":\"2026-03-07T13:54:53.264Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:53.2564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:53.2564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:53.2564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:53.2734", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:53.2734", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:53.3587", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:53.3587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:53.3587", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.3587", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 13:54:53.3623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:53.3780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:53.3780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:53.3780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:53.3780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:53.4757", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621499,\"createdOn\":\"2026-03-07T13:54:53.470Z\",\"updatedOn\":\"2026-03-07T13:54:53.470Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:53.4757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:53.4757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:53.4757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:53.4895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:53.4895", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.5769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:53.5847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:53.5847", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.5847", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 13:54:53.5847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 13:54:53.5972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:53.5972", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:53.5972", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:53.5972", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:53.5972", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:53.6816", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621501,\"createdOn\":\"2026-03-07T13:54:53.686Z\",\"updatedOn\":\"2026-03-07T13:54:53.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:53.6816", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:53.6816", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:53.6816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:53.7010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:53.7010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 13:54:53.7868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 13:54:53.8083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:53.8083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:53.8083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:53.8083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:53.8083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621503,\"createdOn\":\"2026-03-07T13:54:53.895Z\",\"updatedOn\":\"2026-03-07T13:54:53.895Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:53.8945", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 13:54:53.9953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 13:54:54.0113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:54.0113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:54.0113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:54.0113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:54.0113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621505,\"createdOn\":\"2026-03-07T13:54:54.098Z\",\"updatedOn\":\"2026-03-07T13:54:54.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:54.0981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 13:54:54.1933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 13:54:54.2099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:54.2099", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:54.2099", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:54.2099", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:54.2099", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:54.2971", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621507,\"createdOn\":\"2026-03-07T13:54:54.297Z\",\"updatedOn\":\"2026-03-07T13:54:54.297Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:54.2971", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:54.2971", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:54.2971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:54.3051", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:54.3051", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.3907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:54.3966", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:54.4935", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621509,\"createdOn\":\"2026-03-07T13:54:54.493Z\",\"updatedOn\":\"2026-03-07T13:54:54.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:54.4935", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:54.4935", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:54.4935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:54.5080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:54.5080", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:54.5956", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:54.5956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:54.5956", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.5956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 13:54:54.5969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 13:54:54.6311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 13:54:54.6311", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 13:54:54.6311", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 13:54:54.6311", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 13:54:54.6311", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 13:54:54.7178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621511,\"createdOn\":\"2026-03-07T13:54:54.718Z\",\"updatedOn\":\"2026-03-07T13:54:54.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 13:54:54.7178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 13:54:54.7178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 13:54:54.7178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 13:54:54.7262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 13:54:54.7262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 13:54:54.8120", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 13:54:54.8120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 13:54:54.8120", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 13:54:54.8120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:55:04.2430", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:55:04.2540", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:55:04.2727", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:55:04.7998", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:55:04.7998", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:55:04.7998", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:55:04.8221", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:55:05.3906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:55:05.3906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:55:05.3938", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:55:05.3938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:55:06.0133", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:55:06.0202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:55:06.0202", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:55:06.0202", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:55:06.0202", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 13:58:04.1739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 13:58:04.1909", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 13:58:04.2065", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:58:04.7454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:58:04.7497", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 13:58:04.7497", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 13:58:04.7679", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:58:05.3332", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:58:05.3332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 13:58:05.3332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 13:58:05.3504", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 13:58:05.9441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 13:58:05.9548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 13:58:05.9548", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 13:58:05.9548", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:01:04.1383", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:01:04.1644", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:01:04.6816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:01:04.6816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:01:04.6816", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:01:04.6974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:01:05.2500", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:01:05.2500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:01:05.2500", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:01:05.2641", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:01:05.8555", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:04:04.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:04:04.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:04:04.1714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:04:04.1848", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:04:04.7044", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:04:04.7044", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:04:04.7044", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:04:04.7245", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:04:05.3003", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:04:05.3003", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:04:05.3110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:04:05.3224", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:04:05.9144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:04:05.9171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:07:04.2282", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:07:04.2408", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:07:04.2408", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:07:04.7726", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:07:04.7726", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:07:04.7726", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:07:04.7726", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:07:05.3439", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:07:05.3439", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:07:05.3439", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:07:05.3568", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:07:05.9779", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:07:05.9895", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:07:05.9895", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:10:04.1726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:10:04.1726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:10:04.1787", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:10:04.2076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:10:04.7198", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:10:04.7224", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:10:04.7224", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:10:04.7363", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:10:05.2841", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:10:05.2841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:10:05.2841", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:10:05.2841", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:10:05.9144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:10:05.9249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:10:05.9249", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:10:05.9249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:13:04.1839", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:13:04.1839", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:13:04.1889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:13:04.2130", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:13:04.7556", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:13:04.7556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:13:04.7556", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:13:04.7726", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:13:05.3278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:13:05.3278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:13:05.3278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:13:05.3433", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:13:05.9333", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:13:05.9363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:16:04.1719", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:16:04.1963", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:16:04.7276", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:16:04.7297", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:16:04.7297", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:16:04.7453", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:16:05.2924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:16:05.2924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:16:05.2924", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:16:05.3157", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:16:05.9392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:16:05.9508", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:16:05.9508", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:19:04.1796", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:19:04.2070", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:19:04.7446", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:19:04.7446", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:19:04.7446", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:19:04.7621", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:19:05.3444", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:19:05.3444", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:19:05.3444", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:19:05.3710", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:19:05.9843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:19:05.9930", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:19:05.9930", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:19:05.9930", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:22:04.2269", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:22:04.2466", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:22:04.7756", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:22:04.7756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:22:04.7756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:22:04.7920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:22:05.3476", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:22:05.3507", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:22:05.3507", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:22:05.3676", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:22:05.9621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:22:05.9748", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:22:05.9748", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.2968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.2968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:49.3019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:49.4475", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621513,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:24:49.447Z\",\"updatedOn\":\"2026-03-07T14:24:49.447Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:49.4475", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:49.4475", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:49.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:24:49.4573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:24:49.4573", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.5449", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:49.5491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621515,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:24:49.648Z\",\"updatedOn\":\"2026-03-07T14:24:49.648Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:24:49.6474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 14:24:49.7432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 14:24:49.7596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:24:49.7596", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:49.7596", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:49.7596", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:49.7596", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:49.8470", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621517,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:24:49.848Z\",\"updatedOn\":\"2026-03-07T14:24:49.848Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:49.8470", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:49.8470", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:49.8470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:24:49.8639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:24:49.8639", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:49.9490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:49.9563", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:50.0551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621519,\"createdOn\":\"2026-03-07T14:24:50.055Z\",\"updatedOn\":\"2026-03-07T14:24:50.055Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:50.0551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:50.0551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:50.0717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:50.0717", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:50.1693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:50.1693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:50.1693", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.1693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 14:24:50.1738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 14:24:50.1943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:50.1943", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:50.1943", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:50.1943", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:50.1943", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:50.2806", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621521,\"createdOn\":\"2026-03-07T14:24:50.284Z\",\"updatedOn\":\"2026-03-07T14:24:50.284Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:50.2806", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:50.2806", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:50.2806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:50.2939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:50.2939", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.3809", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:50.3953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:50.4999", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621523,\"createdOn\":\"2026-03-07T14:24:50.495Z\",\"updatedOn\":\"2026-03-07T14:24:50.495Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:50.4999", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:50.4999", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:50.4999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:50.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:50.5133", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 14:24:50.5969", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 14:24:50.6208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:50.6208", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:50.6208", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:50.6208", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:50.6208", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:50.7064", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621525,\"createdOn\":\"2026-03-07T14:24:50.709Z\",\"updatedOn\":\"2026-03-07T14:24:50.709Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:50.7064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:50.7064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:50.7064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:50.7218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:50.7218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:50.8108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:50.8189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:50.9159", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621527,\"createdOn\":\"2026-03-07T14:24:50.916Z\",\"updatedOn\":\"2026-03-07T14:24:50.916Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:50.9159", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:50.9159", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:50.9159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:50.9295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:50.9295", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:51.0171", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:51.1154", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621529,\"createdOn\":\"2026-03-07T14:24:51.119Z\",\"updatedOn\":\"2026-03-07T14:24:51.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:51.1154", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:51.1154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:51.1154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:51.1373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:51.1373", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 14:24:51.2245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 14:24:51.2455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:51.2455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:51.2455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:51.2455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:51.2455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621531,\"createdOn\":\"2026-03-07T14:24:51.333Z\",\"updatedOn\":\"2026-03-07T14:24:51.333Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:51.3302", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.4260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:51.4431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:51.4431", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.4431", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 14:24:51.4431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 14:24:51.4571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:51.4571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:51.4571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:51.4571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:51.4571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:51.5443", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621533,\"createdOn\":\"2026-03-07T14:24:51.545Z\",\"updatedOn\":\"2026-03-07T14:24:51.545Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:51.5443", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:51.5443", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:51.5443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:51.5581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:51.5581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 14:24:51.6453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 14:24:51.6642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:51.6642", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:51.6642", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:51.6642", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:51.6642", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:51.7588", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621535,\"createdOn\":\"2026-03-07T14:24:51.759Z\",\"updatedOn\":\"2026-03-07T14:24:51.759Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:51.7588", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:51.7588", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:51.7588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:51.7719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:51.7719", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 14:24:51.8618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 14:24:51.9019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:51.9019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:51.9019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:51.9019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:51.9019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:52.0070", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621537,\"createdOn\":\"2026-03-07T14:24:52.007Z\",\"updatedOn\":\"2026-03-07T14:24:52.007Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:52.0070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:52.0070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:52.0070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:52.0233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:52.0233", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:52.1101", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:52.1101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:52.1101", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.1101", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 14:24:52.1283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 14:24:52.1431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:52.1431", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:52.1431", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:52.1431", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:52.1431", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:52.2296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621539,\"createdOn\":\"2026-03-07T14:24:52.231Z\",\"updatedOn\":\"2026-03-07T14:24:52.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:52.2296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:52.2296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:52.2296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:52.2489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:52.2489", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.3368", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:52.3466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621541,\"createdOn\":\"2026-03-07T14:24:52.444Z\",\"updatedOn\":\"2026-03-07T14:24:52.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:52.4429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.5343", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:52.5487", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:52.6486", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621543,\"createdOn\":\"2026-03-07T14:24:52.649Z\",\"updatedOn\":\"2026-03-07T14:24:52.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:52.6486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:52.6486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:52.6486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:52.6617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:52.6617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.7494", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:52.7578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:52.7578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.7578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 14:24:52.7578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 14:24:52.7688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:52.7688", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:52.7688", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:52.7688", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:52.7688", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:52.8559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621545,\"createdOn\":\"2026-03-07T14:24:52.856Z\",\"updatedOn\":\"2026-03-07T14:24:52.856Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:52.8559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:52.8559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:52.8559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:52.8690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:52.8690", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 14:24:52.9569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 14:24:52.9789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:52.9789", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:52.9789", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:52.9789", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:52.9789", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:53.0671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621547,\"createdOn\":\"2026-03-07T14:24:53.067Z\",\"updatedOn\":\"2026-03-07T14:24:53.067Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:53.0671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:53.0671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:53.0671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:53.0831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:53.0831", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.1702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:53.1750", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:53.2723", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621549,\"createdOn\":\"2026-03-07T14:24:53.273Z\",\"updatedOn\":\"2026-03-07T14:24:53.273Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:53.2723", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:53.2723", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:53.2723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:53.2855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:53.2855", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.3715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:53.3795", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:53.4789", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621551,\"createdOn\":\"2026-03-07T14:24:53.479Z\",\"updatedOn\":\"2026-03-07T14:24:53.479Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:53.4789", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:53.4789", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:53.4789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:53.4920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:53.4920", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.5792", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:53.5873", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:53.5873", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.5873", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 14:24:53.5873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 14:24:53.5976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:53.5976", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:53.5976", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:53.5976", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:53.5976", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:53.6863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621553,\"createdOn\":\"2026-03-07T14:24:53.686Z\",\"updatedOn\":\"2026-03-07T14:24:53.686Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:53.6863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:53.6863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:53.6863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:53.6999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:53.6999", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:53.7879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:53.8034", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:53.8140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:53.8140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:53.9022", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621555,\"createdOn\":\"2026-03-07T14:24:53.903Z\",\"updatedOn\":\"2026-03-07T14:24:53.903Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:53.9022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:53.9022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:53.9022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:53.9117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:53.9117", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:53.9989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:53.9989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:53.9989", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:53.9989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 14:24:54.0031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 14:24:54.0251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:54.0251", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:54.0251", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:54.0251", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:54.0251", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:54.1122", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621557,\"createdOn\":\"2026-03-07T14:24:54.113Z\",\"updatedOn\":\"2026-03-07T14:24:54.113Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:54.1122", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:54.1122", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:54.1122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:54.1352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:54.1352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 14:24:54.2207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 14:24:54.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:54.2411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:54.2411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:54.2411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:54.2411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:54.3282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621559,\"createdOn\":\"2026-03-07T14:24:54.329Z\",\"updatedOn\":\"2026-03-07T14:24:54.329Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:54.3282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:54.3282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:54.3282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:54.3382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:54.3382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 14:24:54.4246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 14:24:54.4416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:54.4416", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:54.4416", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:54.4416", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:54.4416", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:54.5282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621561,\"createdOn\":\"2026-03-07T14:24:54.530Z\",\"updatedOn\":\"2026-03-07T14:24:54.530Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:54.5282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:54.5282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:54.5282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:54.5409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:54.5409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 14:24:54.6283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 14:24:54.6541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:54.6541", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:54.6541", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:54.6541", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:54.6541", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621563,\"createdOn\":\"2026-03-07T14:24:54.742Z\",\"updatedOn\":\"2026-03-07T14:24:54.742Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:54.7420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 14:24:54.8371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 14:24:54.8552", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:24:54.8552", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:24:54.8552", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:24:54.8552", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:24:54.8552", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621565,\"createdOn\":\"2026-03-07T14:24:54.943Z\",\"updatedOn\":\"2026-03-07T14:24:54.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:24:54.9430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:24:55.0357", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:24:55.0357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:24:55.0357", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:24:55.0357", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:25:04.1503", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:25:04.1503", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:25:04.1578", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:25:04.1777", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:25:04.6930", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:25:04.6930", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:25:04.6930", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:25:04.7085", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:25:05.2764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:25:05.2764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:25:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:25:05.2919", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:25:06.3615", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:28:04.1893", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:28:04.2091", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:28:04.7255", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:28:04.7255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:28:04.7255", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:28:04.7424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:28:05.3102", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:28:05.3136", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:28:05.3136", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:28:05.3136", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:28:05.9476", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:28:05.9516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:28:05.9516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:28:05.9516", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:28:05.9516", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:28:05.9516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:30:02.3073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:30:02.3073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-07 14:30:02.3141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 14:30:02.3141", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 14:30:02.3268", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 14:30:02.3268", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:30:02.3268", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:30:02.3268", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:30:02.3268", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:30:02.4584", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621567,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:30:02.458Z\",\"updatedOn\":\"2026-03-07T14:30:02.458Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:30:02.4584", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:30:02.4584", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:30:02.4716", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 14:30:02.4716", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 14:30:02.4716", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 14:30:02.5600", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 14:30:02.5836", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 14:30:02.5836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:30:02.5836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:30:02.5836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:30:02.5836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:30:02.6701", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621569,\"createdOn\":\"2026-03-07T14:30:02.672Z\",\"updatedOn\":\"2026-03-07T14:30:02.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:30:02.6701", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:30:02.6701", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:30:02.6856", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 14:30:02.6856", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-07 14:30:02.6856", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 14:30:02.7750", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:30:02.7750", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 14:30:02.7750", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:31:04.1437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:31:04.1437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:31:04.1520", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:31:04.1742", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:31:04.6900", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:31:04.6900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:31:04.6900", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:31:04.7076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:31:05.2477", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:31:05.2477", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:31:05.2477", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:31:05.2614", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:31:05.8459", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:31:05.8569", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:31:05.8569", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:31:05.8569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:34:04.1769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:34:04.1769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:34:04.1855", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:34:04.2007", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:34:04.7156", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:34:04.7156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:34:04.7156", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:34:04.7302", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:34:05.2889", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:34:05.2889", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:34:05.2889", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:34:05.2889", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:34:05.9403", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:34:05.9461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:34:05.9461", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:34:05.9461", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:34:05.9461", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:37:04.2116", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:37:04.2239", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:37:04.2418", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:37:04.7621", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:37:04.7621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:37:04.7621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:37:04.7802", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:37:05.3370", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:37:05.3370", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:37:05.3370", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:37:05.3504", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:37:05.9906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 14:39:49.7045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 14:39:49.7305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:49.7305", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:49.7305", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:49.7305", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:49.7305", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:49.8643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621571,\"createdOn\":\"2026-03-07T14:39:49.864Z\",\"updatedOn\":\"2026-03-07T14:39:49.864Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:49.8643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:49.8643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:49.8643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:49.8643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:49.8764", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:49.9634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:49.9702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:49.9702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:49.9702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 14:39:49.9702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 14:39:49.9874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:49.9874", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:49.9874", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:49.9874", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:49.9874", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:50.0752", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621573,\"createdOn\":\"2026-03-07T14:39:50.076Z\",\"updatedOn\":\"2026-03-07T14:39:50.076Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:50.0752", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:50.0752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:50.0752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:50.0887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:50.0887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 14:39:50.1755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 14:39:50.1984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:50.1984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:50.1984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:50.1984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:50.1984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:50.2867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621575,\"createdOn\":\"2026-03-07T14:39:50.287Z\",\"updatedOn\":\"2026-03-07T14:39:50.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:50.2867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:50.2867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:50.2867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:50.3001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:50.3001", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.3876", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:50.3946", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:50.3946", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.3946", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 14:39:50.3946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 14:39:50.4169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:50.4169", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:50.4169", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:50.4169", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:50.4169", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:50.5042", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621577,\"createdOn\":\"2026-03-07T14:39:50.505Z\",\"updatedOn\":\"2026-03-07T14:39:50.505Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:50.5042", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:50.5042", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:50.5042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:50.5227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:50.5227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:50.6102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:50.6102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 14:39:50.6107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 14:39:50.6295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:50.6295", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:50.6295", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:50.6295", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:50.6295", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:50.7173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621579,\"createdOn\":\"2026-03-07T14:39:50.718Z\",\"updatedOn\":\"2026-03-07T14:39:50.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:50.7173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:50.7173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:50.7173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:50.7339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:50.7339", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 14:39:50.8209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 14:39:50.8502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:39:50.8502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:50.8502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:50.8502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:50.8502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:50.9390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621581,\"createdOn\":\"2026-03-07T14:39:50.939Z\",\"updatedOn\":\"2026-03-07T14:39:50.939Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:50.9390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:50.9390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:50.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:39:50.9568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:39:50.9568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.0450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:51.0532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:51.0532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.0532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 14:39:51.0532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 14:39:51.0678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:51.0678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:51.0678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:51.0678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:51.0678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:51.1566", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621583,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:51.157Z\",\"updatedOn\":\"2026-03-07T14:39:51.157Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:51.1566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:51.1566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:51.1566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:51.1680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:51.1680", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 14:39:51.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 14:39:51.2722", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:51.2722", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:51.2722", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:51.2722", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:51.2722", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:51.3594", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621585,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:51.360Z\",\"updatedOn\":\"2026-03-07T14:39:51.360Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:51.3594", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:51.3594", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:51.3594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:51.3721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:51.3721", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.4601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:51.4723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:51.4723", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.4723", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 14:39:51.4723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 14:39:51.5286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:51.5286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:51.5286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:51.5286", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:51.5286", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:51.6155", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621587,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:51.616Z\",\"updatedOn\":\"2026-03-07T14:39:51.616Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:51.6155", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:51.6155", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:51.6155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:51.6273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:51.6273", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.7146", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:51.7212", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621589,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:51.818Z\",\"updatedOn\":\"2026-03-07T14:39:51.818Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:51.8174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 14:39:51.9134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 14:39:51.9312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:51.9312", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:51.9312", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:51.9312", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:51.9312", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:52.0176", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621591,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:52.019Z\",\"updatedOn\":\"2026-03-07T14:39:52.019Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:52.0176", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:52.0176", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:52.0176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:52.0363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:52.0363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.1245", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:52.1322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:52.1322", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.1322", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 14:39:52.1322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 14:39:52.1427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:52.1427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:52.1427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:52.1427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:52.1427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:52.2310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621593,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:52.231Z\",\"updatedOn\":\"2026-03-07T14:39:52.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:52.2310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:52.2310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:52.2310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:52.2430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:52.2430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 14:39:52.3299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 14:39:52.3476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:52.3476", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:52.3476", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:52.3476", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:52.3476", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:52.4403", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621595,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:52.440Z\",\"updatedOn\":\"2026-03-07T14:39:52.440Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:52.4403", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:52.4403", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:52.4403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:52.4556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:52.4556", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.5470", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:52.5527", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:52.5527", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.5527", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 14:39:52.5527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 14:39:52.5666", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:52.5666", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:52.5666", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:52.5666", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:52.5666", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:52.6559", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621597,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:52.655Z\",\"updatedOn\":\"2026-03-07T14:39:52.655Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:52.6559", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:52.6559", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:52.6559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:52.6657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:52.6657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.7648", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:52.7702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:52.8649", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621599,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:52.866Z\",\"updatedOn\":\"2026-03-07T14:39:52.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:52.8649", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:52.8649", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:52.8649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:52.8774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:52.8774", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:52.9639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:52.9708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621601,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:53.068Z\",\"updatedOn\":\"2026-03-07T14:39:53.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:53.0672", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 14:39:53.1637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 14:39:53.1806", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:53.1806", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:53.1806", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:53.1806", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:53.1806", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621603,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:53.269Z\",\"updatedOn\":\"2026-03-07T14:39:53.269Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:53.2671", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 14:39:53.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 14:39:53.3819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:39:53.3819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:39:53.3819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:39:53.3819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:39:53.3819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621605,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:39:53.472Z\",\"updatedOn\":\"2026-03-07T14:39:53.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:39:53.4716", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:39:53.5867", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:39:53.5867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:39:53.5867", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:39:53.5867", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:40:04.1600", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:40:04.1743", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:40:04.1743", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:40:04.1743", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:40:04.7092", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:40:04.7092", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:40:04.7092", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:40:04.7489", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:40:05.3085", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:40:05.3085", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:40:05.3147", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:40:05.3373", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:40:05.9727", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:40:05.9986", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:40:06.0210", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:40:06.0600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:40:06.0851", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:40:06.0851", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:43:04.1763", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:43:04.1865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:43:04.1865", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:43:04.2031", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:43:04.7270", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:43:04.7270", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:43:04.7270", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:43:04.7540", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:43:05.3334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:43:05.3418", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:43:05.3418", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:43:05.4265", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:43:06.0610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:46:04.1664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:46:04.1664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:46:04.1724", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:46:04.1937", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:46:04.7147", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:46:04.7147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:46:04.7147", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:46:04.7320", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:46:05.2736", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:46:05.2774", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:46:05.2774", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:46:05.2774", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:46:05.9136", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:46:05.9185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:49:04.1376", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:49:04.1548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:49:04.1548", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:49:04.1754", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:49:04.7144", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:49:04.7144", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:49:04.7144", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:49:04.7309", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:49:05.2988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:49:05.2988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:49:05.3039", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:49:05.3039", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:49:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:49:05.9304", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:49:05.9304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:52:04.1946", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:52:04.2216", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:52:04.7763", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:52:04.7763", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:52:04.7763", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:52:04.7938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:52:05.3518", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:52:05.3518", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:52:05.3518", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:52:05.3676", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:52:05.9441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.2660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.2682", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:49.2682", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:49.2682", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.2682", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 14:54:49.2682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 14:54:49.2824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:54:49.2824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:49.2824", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:49.2824", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:49.2824", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621607,\"createdOn\":\"2026-03-07T14:54:49.376Z\",\"updatedOn\":\"2026-03-07T14:54:49.376Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:54:49.3768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:49.5159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:49.5159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:54:49.5159", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.5159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:49.5169", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:49.6206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621609,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:54:49.621Z\",\"updatedOn\":\"2026-03-07T14:54:49.621Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:49.6206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:49.6206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:49.6206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 14:54:49.6323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 14:54:49.6323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 14:54:49.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 14:54:49.7405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:54:49.7405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:49.7405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:49.7405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:49.7405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:49.8300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621611,\"createdOn\":\"2026-03-07T14:54:49.830Z\",\"updatedOn\":\"2026-03-07T14:54:49.830Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:49.8300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:49.8300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:49.8300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:54:49.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:54:49.8456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:49.9324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:49.9324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:54:49.9324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.9324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 14:54:49.9396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 14:54:49.9598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:54:49.9598", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:49.9598", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:49.9598", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:49.9598", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:50.0500", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621613,\"createdOn\":\"2026-03-07T14:54:50.049Z\",\"updatedOn\":\"2026-03-07T14:54:50.049Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:50.0500", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:50.0500", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:50.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:54:50.0676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:54:50.0676", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.1530", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:50.1626", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:50.1728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:50.2588", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621615,\"createdOn\":\"2026-03-07T14:54:50.260Z\",\"updatedOn\":\"2026-03-07T14:54:50.260Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:50.2588", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:50.2588", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:50.2588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:54:50.2767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:54:50.2767", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.3712", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:50.3796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:50.4774", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621617,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T14:54:50.477Z\",\"updatedOn\":\"2026-03-07T14:54:50.477Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:50.4774", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:50.4774", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:50.4774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 14:54:50.4871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 14:54:50.4871", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:54:50.5746", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 14:54:50.5832", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 14:54:50.6792", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621619,\"createdOn\":\"2026-03-07T14:54:50.683Z\",\"updatedOn\":\"2026-03-07T14:54:50.683Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 14:54:50.6792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 14:54:50.6792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 14:54:50.6792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 14:54:50.6972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 14:54:50.6972", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 14:54:50.7826", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 14:54:50.7826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 14:54:50.7826", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 14:54:50.7826", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:55:04.1672", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:55:04.1672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:55:04.1729", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:55:04.1948", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:55:04.7065", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:55:04.7065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:55:04.7065", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:55:04.7224", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:55:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:55:05.2718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:55:05.2718", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:55:05.2968", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:55:05.8999", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:55:05.9080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:55:05.9080", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:55:05.9080", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 14:58:04.1710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 14:58:04.1954", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:58:04.7195", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:58:04.7195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 14:58:04.7195", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 14:58:04.7356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:58:05.2987", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:58:05.2987", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 14:58:05.2987", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 14:58:05.3140", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 14:58:05.9016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 14:58:05.9077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 14:58:05.9220", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 14:58:05.9220", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 14:58:05.9220", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:01:04.1535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:01:04.1674", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:01:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:01:04.7010", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:01:04.7010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:01:04.7010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:01:04.7185", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:01:05.2637", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:01:05.2637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:01:05.2637", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:01:05.2785", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:01:05.8513", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:01:05.8546", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:04:04.1658", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:04:04.1812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:04:04.1812", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:04:04.7206", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:04:04.7206", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:04:04.7206", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:04:04.7363", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:04:05.3070", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:04:05.3070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:04:05.3070", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:04:05.3219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:04:05.9808", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:04:05.9927", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:04:05.9927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:07:04.2330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:07:04.2330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:07:04.2443", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:07:04.2544", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:07:04.2544", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:07:04.2544", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:07:04.7922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:07:04.7922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:07:04.7922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:07:04.8098", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:07:05.3610", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:07:05.3688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:07:05.3688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:07:05.3800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:07:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:07:05.9723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:07:05.9723", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:07:05.9723", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:07:05.9723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.2610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.2610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:49.2676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:49.2676", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.2676", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 15:09:49.2676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 15:09:49.2837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 15:09:49.2837", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:49.2837", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:49.2837", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:49.2837", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:49.4178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621621,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:49.417Z\",\"updatedOn\":\"2026-03-07T15:09:49.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:49.4178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:49.4178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:49.4178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 15:09:49.4252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 15:09:49.4252", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.5128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:49.5170", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:49.6173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621623,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:49.617Z\",\"updatedOn\":\"2026-03-07T15:09:49.617Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:49.6173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:49.6173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:49.6173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:49.6276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:49.6276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.7143", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:49.7197", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:49.8178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621625,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:49.817Z\",\"updatedOn\":\"2026-03-07T15:09:49.817Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:49.8178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:49.8178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:49.8178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:49.8297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:49.8297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:49.9187", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:49.9278", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:49.9278", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:49.9278", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 15:09:49.9278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 15:09:49.9388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:49.9388", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:49.9388", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:49.9388", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:49.9388", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:50.0201", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621627,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:50.027Z\",\"updatedOn\":\"2026-03-07T15:09:50.027Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:50.0201", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:50.0201", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:50.0201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:50.0366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:50.0366", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:50.1243", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:50.1243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:50.1243", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.1243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 15:09:50.1264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 15:09:50.1416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:50.1416", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:50.1416", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:50.1416", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:50.1416", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:50.2267", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621629,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:50.230Z\",\"updatedOn\":\"2026-03-07T15:09:50.230Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:50.2267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:50.2267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:50.2267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:50.2448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:50.2448", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 15:09:50.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 15:09:50.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:50.3539", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:50.3539", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:50.3539", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:50.3539", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:50.4357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621631,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:50.443Z\",\"updatedOn\":\"2026-03-07T15:09:50.443Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:50.4357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:50.4436", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:50.4436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:50.4572", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:50.4572", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:50.5454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:50.5454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:50.5454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.5454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 15:09:50.5492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 15:09:50.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:50.5693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:50.5693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:50.5693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:50.5693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:50.6594", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621633,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:50.661Z\",\"updatedOn\":\"2026-03-07T15:09:50.661Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:50.6594", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:50.6594", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:50.6594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:50.6789", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:50.6789", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 15:09:50.7664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 15:09:50.7847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:50.7847", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:50.7847", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:50.7847", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:50.7847", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:50.8726", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621635,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:50.874Z\",\"updatedOn\":\"2026-03-07T15:09:50.874Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:50.8726", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:50.8726", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:50.8726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:50.8887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:50.8887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:50.9673", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:50.9673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:50.9673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.9673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 15:09:50.9775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 15:09:50.9922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:50.9922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:50.9922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:50.9922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:50.9922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621637,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:51.080Z\",\"updatedOn\":\"2026-03-07T15:09:51.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:51.0798", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 15:09:51.1768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 15:09:51.1958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:51.1958", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:51.1958", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:51.1958", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:51.1958", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:51.2847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621639,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:51.284Z\",\"updatedOn\":\"2026-03-07T15:09:51.284Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:51.2847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:51.2847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:51.2847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:51.3007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:51.3007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.3880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:51.3984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:51.3984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.3984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 15:09:51.3984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 15:09:51.4102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:51.4102", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:51.4102", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:51.4102", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:51.4102", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:51.4984", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621641,\"createdOn\":\"2026-03-07T15:09:51.499Z\",\"updatedOn\":\"2026-03-07T15:09:51.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:51.4984", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:51.4984", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:51.4984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:51.5097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:51.5097", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.5977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:51.6104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:51.7079", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621643,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:51.709Z\",\"updatedOn\":\"2026-03-07T15:09:51.709Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:51.7079", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:51.7079", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:51.7079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:51.7227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:51.7227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:51.8097", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:51.8171", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:51.9158", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621645,\"createdOn\":\"2026-03-07T15:09:51.915Z\",\"updatedOn\":\"2026-03-07T15:09:51.915Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:51.9158", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:51.9158", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:51.9158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:51.9288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:51.9288", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:52.0140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:52.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:52.0140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.0140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 15:09:52.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 15:09:52.0380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:52.0380", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:52.0380", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:52.0380", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:52.0380", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621647,\"createdOn\":\"2026-03-07T15:09:52.126Z\",\"updatedOn\":\"2026-03-07T15:09:52.126Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:52.1262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 15:09:52.2243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 15:09:52.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:52.2433", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:52.2433", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:52.2433", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:52.2433", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:52.3319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621649,\"createdOn\":\"2026-03-07T15:09:52.332Z\",\"updatedOn\":\"2026-03-07T15:09:52.332Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:52.3319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:52.3319", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:52.3319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:52.3450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:52.3450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 15:09:52.4390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 15:09:52.4558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:52.4558", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:52.4558", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:52.4558", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:52.4558", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:52.5459", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621651,\"createdOn\":\"2026-03-07T15:09:52.550Z\",\"updatedOn\":\"2026-03-07T15:09:52.550Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:52.5459", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:52.5459", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:52.5459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:52.5598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:52.5598", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:52.6558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:52.6558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:52.6558", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.6558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 15:09:52.6587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 15:09:52.6817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:52.6817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:52.6817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:52.6817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:52.6817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:52.7723", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621653,\"createdOn\":\"2026-03-07T15:09:52.772Z\",\"updatedOn\":\"2026-03-07T15:09:52.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:52.7723", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:52.7723", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:52.7723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:52.7904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:52.7904", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 15:09:52.8771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 15:09:52.8981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:52.8981", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:52.8981", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:52.8981", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:52.8981", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621655,\"createdOn\":\"2026-03-07T15:09:52.988Z\",\"updatedOn\":\"2026-03-07T15:09:52.988Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:52.9887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 15:09:53.0831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 15:09:53.1016", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:53.1016", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:53.1016", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:53.1016", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:53.1016", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:53.1906", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621657,\"createdOn\":\"2026-03-07T15:09:53.190Z\",\"updatedOn\":\"2026-03-07T15:09:53.190Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:53.1906", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:53.1906", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:53.1906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:53.2045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:53.2045", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 15:09:53.2889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 15:09:53.3044", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:53.3044", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:53.3044", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:53.3044", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:53.3044", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:53.3921", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621659,\"createdOn\":\"2026-03-07T15:09:53.392Z\",\"updatedOn\":\"2026-03-07T15:09:53.392Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:53.3921", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:53.3921", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:53.3921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:53.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:53.4086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.4879", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:53.5083", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:53.5083", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.5083", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 15:09:53.5083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 15:09:53.5222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:53.5222", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:53.5222", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:53.5222", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:53.5222", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:53.6021", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621661,\"createdOn\":\"2026-03-07T15:09:53.610Z\",\"updatedOn\":\"2026-03-07T15:09:53.610Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:53.6021", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:53.6021", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:53.6021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:53.6195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:53.6195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.7063", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:53.7208", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:53.8190", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621663,\"createdOn\":\"2026-03-07T15:09:53.819Z\",\"updatedOn\":\"2026-03-07T15:09:53.819Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:53.8190", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:53.8190", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:53.8190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:53.8295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:53.8295", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:53.9162", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:53.9225", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621665,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:54.020Z\",\"updatedOn\":\"2026-03-07T15:09:54.020Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 15:09:54.0197", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 15:09:54.1181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 15:09:54.1327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 15:09:54.1327", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:54.1327", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:54.1327", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:54.1327", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:54.2188", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621667,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:54.220Z\",\"updatedOn\":\"2026-03-07T15:09:54.220Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:54.2188", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:54.2208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:54.2208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 15:09:54.2418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 15:09:54.2418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:54.3284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:54.3284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 15:09:54.3284", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.3284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 15:09:54.3301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 15:09:54.3508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 15:09:54.3508", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:54.3508", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:54.3508", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:54.3508", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621669,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:54.439Z\",\"updatedOn\":\"2026-03-07T15:09:54.439Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 15:09:54.4393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 15:09:54.5366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 15:09:54.5524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:54.5524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:54.5524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:54.5524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:54.5524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621671,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:54.642Z\",\"updatedOn\":\"2026-03-07T15:09:54.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:54.6409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 15:09:54.7392", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 15:09:54.7547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:54.7547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:54.7547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:54.7547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:54.7547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:54.8421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621673,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:54.842Z\",\"updatedOn\":\"2026-03-07T15:09:54.842Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:54.8421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:54.8421", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:54.8421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:54.8505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:54.8505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:54.9373", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 15:09:54.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 15:09:54.9579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:54.9579", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:54.9579", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:54.9579", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:54.9579", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:55.0464", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621675,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:55.046Z\",\"updatedOn\":\"2026-03-07T15:09:55.046Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:55.0464", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:55.0464", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:55.0464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:55.0568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:55.0568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 15:09:55.1441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 15:09:55.1589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:55.1589", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:55.1589", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:55.1589", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:55.1589", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:55.2469", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621677,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:55.247Z\",\"updatedOn\":\"2026-03-07T15:09:55.247Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:55.2469", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:55.2469", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:55.2469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:55.2553", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:55.2553", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.3425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:55.3470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:55.4390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621679,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:55.444Z\",\"updatedOn\":\"2026-03-07T15:09:55.444Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:55.4390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:55.4390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:55.4390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:55.4538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:55.4538", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.5413", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:55.5531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:55.5531", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.5531", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 15:09:55.5531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 15:09:55.5689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:55.5689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:55.5689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:55.5689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:55.5689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:55.6546", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621681,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:55.656Z\",\"updatedOn\":\"2026-03-07T15:09:55.656Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:55.6546", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:55.6546", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:55.6576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:55.6723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:55.6723", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.7602", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:55.7695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:55.8677", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621683,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:55.867Z\",\"updatedOn\":\"2026-03-07T15:09:55.867Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:55.8677", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:55.8677", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:55.8677", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:55.8834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:55.8834", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 15:09:55.9691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 15:09:55.9901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:55.9901", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:55.9901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:55.9901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:55.9901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:56.0860", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621685,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:56.087Z\",\"updatedOn\":\"2026-03-07T15:09:56.087Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:56.0860", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:56.0860", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:56.0860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:56.0992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:56.0992", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:56.1863", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:56.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:56.1863", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.1863", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:56.1880", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:56.2971", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621687,\"createdOn\":\"2026-03-07T15:09:56.297Z\",\"updatedOn\":\"2026-03-07T15:09:56.297Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:56.2971", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:56.2978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:56.2978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:09:56.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:09:56.3128", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.3991", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:56.4089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621689,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:56.506Z\",\"updatedOn\":\"2026-03-07T15:09:56.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:56.5017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.6067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:56.6119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:56.6119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.6119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 15:09:56.6119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 15:09:56.6288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:56.6288", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:56.6288", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:56.6288", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:56.6288", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621691,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:56.721Z\",\"updatedOn\":\"2026-03-07T15:09:56.721Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:56.7202", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:56.8179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:56.8300", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:56.9281", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621693,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:56.929Z\",\"updatedOn\":\"2026-03-07T15:09:56.929Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:56.9281", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:56.9281", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:56.9281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:56.9385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:56.9385", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:09:57.0274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:09:57.0337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:09:57.1358", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621695,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:09:57.136Z\",\"updatedOn\":\"2026-03-07T15:09:57.136Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:09:57.1358", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:09:57.1358", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:09:57.1358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:09:57.1484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:09:57.1484", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:09:57.2328", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:09:57.2328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:09:57.2328", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:09:57.2328", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:10:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:10:04.1735", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:10:04.1906", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:10:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:10:04.7200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:10:04.7200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:10:04.7200", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:10:05.2995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:10:05.2995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:10:05.2995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:10:05.3166", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:10:05.9352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:10:05.9385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:13:04.1632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:13:04.1632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:13:04.1694", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:13:04.1876", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:13:04.7047", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:13:04.7047", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:13:04.7047", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:13:04.7220", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:13:05.2831", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:13:05.2831", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:13:05.2831", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:13:05.3077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:13:05.9097", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:13:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:13:05.9198", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:13:05.9198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:16:04.1419", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:16:04.1419", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:16:04.1419", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:16:04.1503", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:16:04.1701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:16:04.7050", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:16:04.7050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:16:04.7050", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:16:04.7203", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:16:05.5540", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:16:05.5582", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:16:05.5582", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:16:05.5582", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:16:06.1773", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:16:06.1834", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:19:04.1634", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:19:04.1937", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:19:04.7156", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:19:04.7156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:19:04.7156", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:19:04.7314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:19:05.2888", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:19:05.2888", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:19:05.2888", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:19:05.3043", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:19:05.9025", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:19:05.9132", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:19:05.9132", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:22:04.1948", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:22:04.2068", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:22:04.2068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:22:04.7344", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:22:04.7344", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:22:04.7383", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:22:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:22:05.2952", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:22:05.2952", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:22:05.2952", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:22:05.3089", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:22:05.9325", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:22:05.9420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:22:05.9420", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:22:05.9420", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 15:24:49.2972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 15:24:49.3128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:49.3128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:49.3128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:49.3128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:49.3128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:49.4474", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621697,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:49.447Z\",\"updatedOn\":\"2026-03-07T15:24:49.447Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:49.4474", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:49.4474", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:49.4474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:49.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:49.4555", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.5453", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:49.5499", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:49.6510", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621699,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:49.651Z\",\"updatedOn\":\"2026-03-07T15:24:49.651Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:49.6510", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:49.6510", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:49.6510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:49.6589", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:49.6589", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.7458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:49.7512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:49.8486", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621701,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:49.851Z\",\"updatedOn\":\"2026-03-07T15:24:49.851Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:49.8486", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:49.8486", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:49.8486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:49.8648", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:49.8648", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 15:24:49.9543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 15:24:49.9783", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:49.9783", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:49.9783", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:49.9783", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:49.9783", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:50.0673", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621703,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:50.066Z\",\"updatedOn\":\"2026-03-07T15:24:50.066Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:50.0673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:50.0673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:50.0673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:50.0860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:50.0860", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:50.2323", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 15:24:50.2350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 15:24:50.2557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:50.2557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:50.2557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:50.2557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:50.2557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:50.3395", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621705,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:50.343Z\",\"updatedOn\":\"2026-03-07T15:24:50.343Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:50.3395", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:50.3395", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:50.3395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:50.3573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:50.3573", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:50.4432", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:50.4536", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:50.5497", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621707,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:50.549Z\",\"updatedOn\":\"2026-03-07T15:24:50.549Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:50.5497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:50.5497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:50.5497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:50.5633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:50.5633", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.6478", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:50.6593", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:50.7563", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621709,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:50.757Z\",\"updatedOn\":\"2026-03-07T15:24:50.757Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:50.7563", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:50.7563", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:50.7563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:50.7694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:50.7694", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:50.8571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:50.8623", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:50.8623", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:50.8623", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 15:24:50.8623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 15:24:50.8623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:50.8755", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:50.8755", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:50.8755", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:50.8755", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:50.9612", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621711,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:50.963Z\",\"updatedOn\":\"2026-03-07T15:24:50.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:50.9612", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:50.9612", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:50.9612", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:50.9841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:50.9841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.0720", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:51.0824", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:51.0942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:51.0942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:51.0942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621713,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:51.190Z\",\"updatedOn\":\"2026-03-07T15:24:51.190Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:51.1882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:51.2072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:51.2072", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 15:24:51.2973", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 15:24:51.3225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:51.3225", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:51.3225", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:51.3225", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:51.3225", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:51.4135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621715,\"createdOn\":\"2026-03-07T15:24:51.412Z\",\"updatedOn\":\"2026-03-07T15:24:51.412Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:51.4135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:51.4135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:51.4135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:51.4275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:51.4275", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:51.5145", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:51.5145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:51.5145", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.5145", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:51.5160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:51.6180", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621717,\"createdOn\":\"2026-03-07T15:24:51.618Z\",\"updatedOn\":\"2026-03-07T15:24:51.618Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:51.6180", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:51.6180", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:51.6180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:51.6297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:51.6297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.7166", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:51.7231", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:51.8215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621719,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:51.821Z\",\"updatedOn\":\"2026-03-07T15:24:51.821Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:51.8215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:51.8215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:51.8215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:51.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:51.8391", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 15:24:51.9270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 15:24:51.9444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:51.9444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:51.9444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:51.9444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:51.9444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621721,\"createdOn\":\"2026-03-07T15:24:52.035Z\",\"updatedOn\":\"2026-03-07T15:24:52.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:52.0352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.1352", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:52.1416", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:52.2387", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621723,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:52.239Z\",\"updatedOn\":\"2026-03-07T15:24:52.239Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:52.2387", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:52.2387", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:52.2387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:52.2509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:52.2509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 15:24:52.3376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 15:24:52.3532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:52.3532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:52.3532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:52.3532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:52.3532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621725,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:52.441Z\",\"updatedOn\":\"2026-03-07T15:24:52.441Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:52.4414", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 15:24:52.5396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 15:24:52.5581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:52.5581", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:52.5581", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:52.5581", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:52.5581", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:52.6462", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621727,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:52.646Z\",\"updatedOn\":\"2026-03-07T15:24:52.646Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:52.6462", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:52.6462", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:52.6462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:52.6570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:52.6570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.7437", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:52.7559", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:52.7559", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.7559", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 15:24:52.7559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 15:24:52.7782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:52.7782", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:52.7782", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:52.7782", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:52.7782", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:52.8664", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621729,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:52.866Z\",\"updatedOn\":\"2026-03-07T15:24:52.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:52.8664", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:52.8664", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:52.8664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:52.8799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:52.8799", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:52.9675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:52.9736", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:52.9845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:52.9845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:52.9845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:53.0715", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621731,\"createdOn\":\"2026-03-07T15:24:53.072Z\",\"updatedOn\":\"2026-03-07T15:24:53.072Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:53.0715", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:53.0715", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:53.0715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:53.0814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:53.0814", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.1671", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:53.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:53.1743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.1743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 15:24:53.1743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 15:24:53.1902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:53.1902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:53.1902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:53.1902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:53.1902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:53.2771", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621733,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:53.277Z\",\"updatedOn\":\"2026-03-07T15:24:53.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:53.2771", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:53.2771", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:53.2771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:53.2876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:53.2876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:53.3729", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:53.3729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:53.3729", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.3729", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:53.3753", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:53.3910", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:53.3910", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:53.4772", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621735,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:53.477Z\",\"updatedOn\":\"2026-03-07T15:24:53.477Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:53.4772", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:53.4772", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:53.4772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:53.4870", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:53.4870", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.5741", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:53.5813", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:53.6786", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621737,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:53.678Z\",\"updatedOn\":\"2026-03-07T15:24:53.678Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:53.6786", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:53.6786", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:53.6786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 15:24:53.6879", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 15:24:53.6879", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:53.7803", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:53.7803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 15:24:53.7803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.7803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 15:24:53.7815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 15:24:53.7971", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:53.7971", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:53.7971", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:53.7971", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:53.8838", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621739,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:53.884Z\",\"updatedOn\":\"2026-03-07T15:24:53.884Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:53.8838", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:53.8838", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:53.8838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 15:24:53.8943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 15:24:53.8943", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:53.9801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:53.9886", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:54.0853", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621741,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:54.087Z\",\"updatedOn\":\"2026-03-07T15:24:54.087Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:54.0853", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:54.0853", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:54.0853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:54.0978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:54.0978", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 15:24:54.1906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 15:24:54.2141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:54.2141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:54.2141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:54.2141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:54.2141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:54.3020", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621743,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:54.303Z\",\"updatedOn\":\"2026-03-07T15:24:54.303Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:54.3020", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:54.3020", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:54.3020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:54.3020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:54.3127", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 15:24:54.3997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 15:24:54.4144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:54.4144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:54.4144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:54.4144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:54.4144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621745,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:54.503Z\",\"updatedOn\":\"2026-03-07T15:24:54.503Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:54.5030", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.6028", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:54.6118", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:54.7106", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621747,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:54.711Z\",\"updatedOn\":\"2026-03-07T15:24:54.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:54.7106", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:54.7106", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:54.7106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:54.7206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:54.7206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:54.8074", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:54.8140", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:54.9256", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621749,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:54.926Z\",\"updatedOn\":\"2026-03-07T15:24:54.926Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:54.9256", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:54.9256", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:54.9256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:54.9256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:54.9379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 15:24:55.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 15:24:55.0741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:55.0741", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:55.0741", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:55.0741", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:55.0741", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621751,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:55.162Z\",\"updatedOn\":\"2026-03-07T15:24:55.162Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:55.1614", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 15:24:55.2585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 15:24:55.2728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:24:55.2728", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:55.2728", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:55.2728", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:55.2728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:55.3589", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621753,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:55.360Z\",\"updatedOn\":\"2026-03-07T15:24:55.360Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:55.3589", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:55.3601", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:55.3601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:24:55.3820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:24:55.3820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:55.4686", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:55.4686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 15:24:55.4691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 15:24:55.4902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:55.4902", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:55.4902", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:55.4902", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:55.4902", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:55.5768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621755,\"createdOn\":\"2026-03-07T15:24:55.578Z\",\"updatedOn\":\"2026-03-07T15:24:55.578Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:55.5768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:55.5768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:55.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:55.5865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:55.5865", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 15:24:55.6724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 15:24:55.6898", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:55.6898", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:55.6898", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:55.6898", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:55.6898", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:55.7768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621757,\"createdOn\":\"2026-03-07T15:24:55.778Z\",\"updatedOn\":\"2026-03-07T15:24:55.778Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:55.7768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:55.7768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:55.7768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:55.7891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:55.7891", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 15:24:55.8767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 15:24:55.9012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:55.9012", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:55.9012", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:55.9012", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:55.9012", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:55.9890", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621759,\"createdOn\":\"2026-03-07T15:24:55.989Z\",\"updatedOn\":\"2026-03-07T15:24:55.989Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:55.9890", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:55.9890", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:55.9890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:56.0003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:56.0003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.0871", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:56.0953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:56.1967", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621761,\"createdOn\":\"2026-03-07T15:24:56.196Z\",\"updatedOn\":\"2026-03-07T15:24:56.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:56.1967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:56.1967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:56.1967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:56.2125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:56.2125", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.3003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:56.3141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:56.4114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621763,\"createdOn\":\"2026-03-07T15:24:56.417Z\",\"updatedOn\":\"2026-03-07T15:24:56.417Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:56.4114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:56.4114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:56.4114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:56.4320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:56.4320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 15:24:56.5236", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 15:24:56.5401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 15:24:56.5401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:56.5401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:56.5401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:56.5401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:56.6273", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621765,\"createdOn\":\"2026-03-07T15:24:56.628Z\",\"updatedOn\":\"2026-03-07T15:24:56.628Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:56.6273", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:56.6273", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:56.6273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 15:24:56.6421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 15:24:56.6421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:24:56.7303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 15:24:56.7390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:24:56.7390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.7390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 15:24:56.7390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 15:24:56.7509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 15:24:56.7509", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:24:56.7509", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:24:56.7509", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:24:56.7509", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:24:56.8345", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621767,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:24:56.839Z\",\"updatedOn\":\"2026-03-07T15:24:56.839Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:24:56.8345", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:24:56.8345", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:24:56.8345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 15:24:56.8500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 15:24:56.8500", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:24:56.9386", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:24:56.9386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 15:24:56.9386", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:24:56.9386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:25:04.1710", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:25:04.1710", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:25:04.1792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:25:04.2018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:25:04.7305", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:25:04.7305", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:25:04.7355", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:25:04.7355", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:25:05.3079", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:25:05.3079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:25:05.3123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:25:05.3123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:25:05.8928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:25:05.9075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:25:05.9075", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:25:05.9075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:28:04.1738", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:28:04.1845", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:28:04.2041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:28:04.7416", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:28:04.7416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:28:04.7416", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:28:04.7569", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:28:05.3217", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:28:05.3217", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:28:05.3248", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:28:05.3248", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:28:05.9378", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:28:05.9502", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:28:05.9502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:31:04.1273", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:31:04.1343", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:31:04.1343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:31:04.1343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:31:04.1606", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:31:04.6912", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:31:04.6912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:31:04.6912", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:31:04.7068", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:31:05.2657", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:31:05.2657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:31:05.2657", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:31:05.2803", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:31:05.8768", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:31:05.8857", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:31:05.8857", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:31:05.8857", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:34:04.1518", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:34:04.1624", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:34:04.1624", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:34:04.1821", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:34:04.7016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:34:04.7016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:34:04.7016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:34:04.7152", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:34:05.2423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:34:05.2423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:34:05.2423", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:34:05.2648", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:34:05.8943", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:34:05.8988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:37:04.2024", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:37:04.2024", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:37:04.2085", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:37:04.2280", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:37:04.7671", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:37:04.7692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:37:04.7692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:37:04.7692", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:37:05.3409", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:37:05.3409", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:37:05.3409", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:37:05.3559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:37:05.9291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.2626", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.2626", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:49.2673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621771,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:49.412Z\",\"updatedOn\":\"2026-03-07T15:39:49.412Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 15:39:49.4139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.5081", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:49.5179", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:49.6123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621773,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:49.615Z\",\"updatedOn\":\"2026-03-07T15:39:49.615Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:49.6123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:49.6123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:49.6123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 15:39:49.6259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 15:39:49.6259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.7150", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:49.7214", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:49.8182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621775,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:49.817Z\",\"updatedOn\":\"2026-03-07T15:39:49.817Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:49.8182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:49.8182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:49.8182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:39:49.8306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:39:49.8306", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:49.9159", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:49.9264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:50.0198", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621777,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:50.024Z\",\"updatedOn\":\"2026-03-07T15:39:50.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:50.0198", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:50.0198", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:50.0198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:39:50.0332", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:39:50.0332", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.1216", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:39:50.1302", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:50.1413", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:50.1413", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:50.1413", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:50.2289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621779,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:50.228Z\",\"updatedOn\":\"2026-03-07T15:39:50.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:50.2289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:50.2289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:50.2289", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:39:50.2424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:39:50.2424", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 15:39:50.3302", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:39:50.3444", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:50.3444", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:50.3444", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:50.3444", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:50.4337", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621781,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:50.432Z\",\"updatedOn\":\"2026-03-07T15:39:50.432Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:50.4337", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:50.4337", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:50.4337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:39:50.4490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:39:50.4490", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 15:39:50.5336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 15:39:50.5561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:39:50.5561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:50.5561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:50.5561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:50.5561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:50.6448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621783,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:50.643Z\",\"updatedOn\":\"2026-03-07T15:39:50.643Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:50.6448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:50.6448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:50.6448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:39:50.6649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:39:50.6649", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 15:39:50.7504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 15:39:50.7696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 15:39:50.7696", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:39:50.7696", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:39:50.7696", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:39:50.7696", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:39:50.8550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621785,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:39:50.857Z\",\"updatedOn\":\"2026-03-07T15:39:50.857Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:39:50.8550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:39:50.8550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:39:50.8550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 15:39:50.8726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 15:39:50.8726", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:39:50.9592", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:39:50.9592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 15:39:50.9592", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:39:50.9592", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:40:04.1588", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:40:04.1776", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:40:04.6922", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:40:04.6922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:40:04.6922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:40:04.7088", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:40:05.2528", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:40:05.2528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:40:05.2528", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:40:05.2702", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:40:05.8595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:43:04.1780", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:43:04.1780", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:43:04.1877", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:43:04.2047", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:43:04.7254", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:43:04.7254", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:43:04.7329", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:43:04.7557", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:43:05.2960", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:43:05.2960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:43:05.3105", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:43:05.3105", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:43:05.9107", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:43:05.9198", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:43:05.9198", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:43:05.9198", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:46:04.1454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:46:04.1454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:46:04.1515", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:46:04.1734", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:46:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:46:04.7082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:46:04.7082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:46:04.7251", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:46:05.2545", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:46:05.2545", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:46:05.2635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:46:05.2756", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:46:05.8839", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:46:05.8866", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:49:04.1531", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:49:04.1633", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:49:04.1849", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:49:04.7008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:49:04.7008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:49:04.7008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:49:04.7173", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:49:05.2660", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:49:05.2660", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:49:05.2726", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:49:05.2726", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:49:05.8853", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:52:04.2356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:52:04.2356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:52:04.2518", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:52:04.2532", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:52:04.2532", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:52:04.2532", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:52:04.2532", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:52:04.2744", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:52:04.2906", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:52:04.8398", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:52:04.8398", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:52:04.8398", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:52:04.8646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:52:05.4339", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:52:05.4339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:52:05.4339", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:52:05.4467", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:52:06.0333", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:52:06.0364", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 15:54:49.3613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 15:54:49.3762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 15:54:49.3762", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 15:54:49.3762", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 15:54:49.3762", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 15:54:49.3762", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 15:54:49.5141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621787,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T15:54:49.513Z\",\"updatedOn\":\"2026-03-07T15:54:49.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 15:54:49.5141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 15:54:49.5141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 15:54:49.5141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 15:54:49.5235", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 15:54:49.5235", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 15:54:49.6110", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 15:54:49.6110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 15:54:49.6110", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 15:54:49.6110", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:55:04.1699", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:55:04.1699", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:55:04.1756", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:55:04.1919", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:55:04.7246", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:55:04.7246", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:55:04.7246", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:55:04.7416", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:55:05.2884", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:55:05.2884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:55:05.2884", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:55:05.3013", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:55:05.9225", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:55:05.9384", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:55:05.9384", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 15:58:04.1980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 15:58:04.1980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 15:58:04.2065", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 15:58:04.2299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:58:04.7535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:58:04.7535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 15:58:04.7625", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 15:58:04.7787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:58:05.3564", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:58:05.3564", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 15:58:05.3564", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 15:58:05.3778", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 15:58:06.0073", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 15:58:06.0140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 15:58:06.0140", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 15:58:06.0140", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 15:58:06.0140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:01:04.1397", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:01:04.1503", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:01:04.1503", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:01:04.1714", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:01:04.6880", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:01:04.6880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:01:04.6880", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:01:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:01:05.2716", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:01:05.2750", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:01:05.2750", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:01:05.2750", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:01:05.9027", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:04:04.1882", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:04:04.1882", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:04:04.1941", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:04:04.2084", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:04:04.7353", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:04:04.7353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:04:04.7353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:04:04.7513", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:04:05.3034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:04:05.3034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:04:05.3034", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:04:05.3195", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:04:05.9292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:07:04.1863", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:07:04.1863", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:07:04.1914", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:07:04.2225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:07:04.7374", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:07:04.7374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:07:04.7374", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:07:04.7607", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:07:05.3199", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:07:05.3199", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:07:05.3199", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:07:05.3357", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:07:05.9610", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:07:05.9715", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:07:05.9715", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:07:05.9715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:49.6587", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:49.6587", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:49.6751", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:49.6751", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:49.6751", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 16:09:49.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 16:09:49.7284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:49.7284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:49.7284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:49.7284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:49.7284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:49.8667", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621789,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:49.865Z\",\"updatedOn\":\"2026-03-07T16:09:49.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:49.8667", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:49.8667", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:49.8667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:49.8762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:49.8762", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:49.9640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:49.9689", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:50.0675", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621791,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:50.067Z\",\"updatedOn\":\"2026-03-07T16:09:50.067Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:50.0675", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:50.0675", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:50.0675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:50.0798", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:50.0798", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.1689", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:50.1758", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:50.1758", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.1758", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 16:09:50.1758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 16:09:50.2014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:50.2019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:50.2019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:50.2019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:50.2019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:50.2900", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621793,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:50.289Z\",\"updatedOn\":\"2026-03-07T16:09:50.289Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:50.2900", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:50.2900", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:50.2900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:50.3019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:50.3019", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:50.3891", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:50.3891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:50.3891", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 16:09:50.3897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 16:09:50.4057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:50.4057", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:50.4057", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:50.4057", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:50.4057", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:50.4940", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621795,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:50.493Z\",\"updatedOn\":\"2026-03-07T16:09:50.493Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:50.4940", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:50.4940", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:50.4940", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:50.5468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:50.5468", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.6343", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:50.6398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:50.7396", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621797,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:50.739Z\",\"updatedOn\":\"2026-03-07T16:09:50.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:50.7396", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:50.7396", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:50.7396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:50.7501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:50.7501", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:50.8373", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:50.8450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:50.9448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621799,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:50.944Z\",\"updatedOn\":\"2026-03-07T16:09:50.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:50.9448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:50.9448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:50.9448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:50.9567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:50.9567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:51.0443", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:51.0443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:51.0443", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.0443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 16:09:51.0454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 16:09:51.0615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:51.0615", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:51.0615", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:51.0615", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:51.0615", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:51.1502", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621801,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:51.149Z\",\"updatedOn\":\"2026-03-07T16:09:51.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:51.1502", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:51.1502", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:51.1502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:51.1623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:51.1623", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 16:09:51.2504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 16:09:51.2747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:51.2747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:51.2747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:51.2747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:51.2747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:51.3649", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621803,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:51.363Z\",\"updatedOn\":\"2026-03-07T16:09:51.363Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:51.3649", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:51.3649", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:51.3649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:51.3749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:51.3749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:51.4641", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:51.4641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:51.4641", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.4641", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 16:09:51.4676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 16:09:51.4835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:51.4835", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:51.4835", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:51.4835", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:51.4835", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:51.5720", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621805,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:51.572Z\",\"updatedOn\":\"2026-03-07T16:09:51.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:51.5720", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:51.5768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:51.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:51.5768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:51.5768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.6800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:51.6887", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:51.7948", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621807,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:51.793Z\",\"updatedOn\":\"2026-03-07T16:09:51.793Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:51.7948", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:51.7963", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:51.7963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:51.7963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:51.7963", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:51.8979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:51.9060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:52.0179", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621809,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:52.015Z\",\"updatedOn\":\"2026-03-07T16:09:52.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:52.0179", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:52.0179", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:52.0179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:52.0309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:52.0309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 16:09:52.1176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 16:09:52.1341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:52.1341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:52.1341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:52.1341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:52.1341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:52.2214", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621811,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:52.221Z\",\"updatedOn\":\"2026-03-07T16:09:52.221Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:52.2214", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:52.2214", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:52.2214", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:52.2366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:52.2366", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:52.3203", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:52.3203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 16:09:52.3268", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 16:09:52.3458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:52.3458", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:52.3458", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:52.3458", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:52.3458", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:52.4345", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621813,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:52.434Z\",\"updatedOn\":\"2026-03-07T16:09:52.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:52.4345", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:52.4345", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:52.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:52.4439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:52.4439", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 16:09:52.5315", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 16:09:52.5463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:52.5463", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:52.5463", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:52.5463", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:52.5463", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:52.6330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621815,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:52.632Z\",\"updatedOn\":\"2026-03-07T16:09:52.632Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:52.6330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:52.6330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:52.6330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:52.6462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:52.6462", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:52.7322", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 16:09:52.7343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 16:09:52.7533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:52.7533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:52.7533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:52.7533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:52.7533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:52.8399", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621817,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:52.841Z\",\"updatedOn\":\"2026-03-07T16:09:52.841Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:52.8399", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:52.8399", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:52.8399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:52.8535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:52.8535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 16:09:52.9380", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 16:09:52.9570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:52.9570", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:52.9570", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:52.9570", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:52.9570", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:53.0475", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621819,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:53.046Z\",\"updatedOn\":\"2026-03-07T16:09:53.046Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:53.0475", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:53.0475", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:53.0475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:53.0618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:53.0618", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.1492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:53.1561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:53.2554", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621821,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:53.254Z\",\"updatedOn\":\"2026-03-07T16:09:53.254Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:53.2554", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:53.2554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:53.2554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:53.2675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:53.2675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.3543", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:53.3642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:53.3642", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.3642", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 16:09:53.3642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 16:09:53.3752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:53.3752", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:53.3752", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:53.3752", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:53.3752", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:53.4635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621823,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:53.462Z\",\"updatedOn\":\"2026-03-07T16:09:53.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:53.4635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:53.4635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:53.4635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:53.4714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:53.4714", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.5591", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:53.5642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:53.5642", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.5642", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 16:09:53.5642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 16:09:53.5855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:53.5855", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:53.5855", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:53.5855", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:53.5855", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621825,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:53.673Z\",\"updatedOn\":\"2026-03-07T16:09:53.673Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:53.6743", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 16:09:53.7702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 16:09:53.7848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:53.7848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:53.7848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:53.7848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:53.7848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621827,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:53.873Z\",\"updatedOn\":\"2026-03-07T16:09:53.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:53.8742", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:53.9711", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:53.9891", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:53.9891", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:53.9891", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 16:09:53.9891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 16:09:54.0035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:54.0035", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:54.0035", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:54.0035", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:54.0035", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:54.0891", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621829,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:54.090Z\",\"updatedOn\":\"2026-03-07T16:09:54.090Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:54.0891", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:54.0891", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:54.0891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:54.1075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:54.1075", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.1999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:54.2060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:54.3032", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621831,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:54.302Z\",\"updatedOn\":\"2026-03-07T16:09:54.302Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:54.3032", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:54.3032", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:54.3032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:54.3153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:54.3153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.4031", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:54.4084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:54.5076", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621833,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:54.506Z\",\"updatedOn\":\"2026-03-07T16:09:54.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:54.5076", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:54.5076", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:54.5076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:54.5168", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:54.5168", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.6047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:54.6117", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:54.7090", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621835,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:54.708Z\",\"updatedOn\":\"2026-03-07T16:09:54.708Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:54.7090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:54.7090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:54.7090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:09:54.7180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:09:54.7180", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:54.8067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:54.8115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:54.9151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621837,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:54.914Z\",\"updatedOn\":\"2026-03-07T16:09:54.914Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:54.9151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:54.9151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:54.9151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:54.9231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:54.9231", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:55.0133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:55.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:55.0133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:55.0133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:09:55.0142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:09:55.1167", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621839,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:09:55.115Z\",\"updatedOn\":\"2026-03-07T16:09:55.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:09:55.1167", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:09:55.1167", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:09:55.1167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:09:55.1241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:09:55.1241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:09:55.2109", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:09:55.2109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:09:55.2109", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:09:55.2109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:10:04.1595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:10:04.1709", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:10:04.1709", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:10:04.1901", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:10:04.7117", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:10:04.7117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:10:04.7117", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:10:04.7292", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:10:05.2608", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:10:05.2608", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:10:05.2647", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:10:05.2647", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:10:05.8861", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:10:05.8909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:13:04.2586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:13:04.2586", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:13:04.2641", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:13:04.2763", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:13:04.2993", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:13:04.8266", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:13:04.8266", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:13:04.8266", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:13:04.8441", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:13:05.4034", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:13:05.4034", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:13:05.4174", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:13:05.4464", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:13:06.0535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:13:06.0579", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:13:06.0776", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:13:06.0776", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:13:06.0776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:16:04.1589", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:16:04.1589", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:16:04.1657", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:16:04.1887", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:16:04.7371", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:16:04.7371", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:16:04.7371", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:16:04.7544", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:16:05.3053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:16:05.3053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:16:05.3053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:16:05.3379", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:16:05.9362", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:16:05.9452", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:16:05.9452", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:16:05.9452", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:19:04.1618", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:19:04.1768", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:19:04.1768", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:19:04.7178", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:19:04.7178", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:19:04.7178", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:19:04.7331", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:19:05.2957", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:19:05.2957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:19:05.2957", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:19:05.3074", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:19:05.9031", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:19:05.9124", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:19:05.9124", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:19:05.9124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:22:04.2153", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:22:04.2153", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:22:04.2220", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:22:04.2465", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:22:04.7833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:22:04.7833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:22:04.7833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:22:04.7833", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:22:05.3441", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:22:05.3466", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:22:05.3466", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:22:05.3466", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:22:05.9790", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:22:05.9854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:22:05.9854", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:22:05.9854", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:22:05.9854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 16:24:49.4434", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 16:24:49.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:24:49.4626", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:24:49.4626", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:24:49.4626", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:24:49.4626", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:24:49.6057", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621841,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:24:49.603Z\",\"updatedOn\":\"2026-03-07T16:24:49.603Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:24:49.6057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:24:49.6057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:24:49.6057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:24:49.6146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:24:49.6146", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 16:24:49.7014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 16:24:49.7224", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:24:49.7224", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:24:49.7224", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:24:49.7224", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:24:49.7224", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:24:49.8057", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621843,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:24:49.811Z\",\"updatedOn\":\"2026-03-07T16:24:49.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:24:49.8057", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:24:49.8057", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:24:49.8057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:24:49.8259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:24:49.8265", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:24:49.9155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:24:49.9242", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:24:49.9242", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:49.9242", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 16:24:49.9242", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 16:24:49.9362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:24:49.9362", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:24:49.9362", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:24:49.9362", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:24:49.9362", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:24:50.0247", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621845,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:24:50.024Z\",\"updatedOn\":\"2026-03-07T16:24:50.024Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:24:50.0247", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:24:50.0247", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:24:50.0247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:24:50.0330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:24:50.0330", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:24:50.1219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:24:50.1219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:24:50.1219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:24:50.1219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:25:04.1548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:25:04.1706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:25:04.1706", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:25:04.7016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:25:04.7016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:25:04.7016", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:25:04.7206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:25:05.2930", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:25:05.2979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:25:05.2979", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:25:05.2979", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:25:05.9016", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:25:05.9053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:28:04.1883", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:28:04.1990", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:28:04.1990", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:28:04.2206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:28:04.7465", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:28:04.7465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:28:04.7465", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:28:04.7630", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:28:05.3358", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:28:05.3405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:28:05.3405", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:28:05.3405", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:28:05.9666", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:31:04.1112", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:31:04.1112", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:31:04.1208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:31:04.1522", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:31:04.6665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:31:04.6665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:31:04.6665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:31:04.6855", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:31:05.2287", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:31:05.2287", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:31:05.2287", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:31:05.2420", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:31:05.8606", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:31:05.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:31:05.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:31:05.8674", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:31:05.8674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:34:04.1382", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:34:04.1382", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:34:04.1510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:34:04.1606", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:34:04.1818", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:34:04.7012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:34:04.7012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:34:04.7012", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:34:04.7163", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:34:05.2728", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:34:05.2728", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:34:05.2728", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:34:05.2926", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:34:05.8924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:34:05.8966", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:37:04.2276", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:37:04.2276", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:37:04.2436", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:37:04.2512", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:37:04.2512", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:37:04.7957", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:37:04.7975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:37:04.7975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:37:04.8134", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:37:05.3527", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:37:05.3527", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:37:05.3527", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:37:05.3665", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:37:05.9593", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:37:05.9705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:37:05.9705", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:37:05.9705", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 16:39:49.3617", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 16:39:49.3794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:49.3794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:49.3794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:49.3794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:49.3794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621847,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:49.516Z\",\"updatedOn\":\"2026-03-07T16:39:49.516Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:49.5182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 16:39:49.6148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 16:39:49.6292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:49.6292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:49.6292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:49.6292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:49.6292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621849,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:49.716Z\",\"updatedOn\":\"2026-03-07T16:39:49.716Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:49.7174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:49.8122", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:49.8257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:49.9215", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621851,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:49.922Z\",\"updatedOn\":\"2026-03-07T16:39:49.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:49.9215", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:49.9215", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:49.9215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:49.9377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:49.9377", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:50.0263", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:50.0263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:50.0263", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.0263", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.0263", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.0306", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:50.0306", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:50.0306", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.0306", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 16:39:50.0306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 16:39:50.0500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:50.0500", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:50.0500", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:50.0500", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:50.0500", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:50.1373", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621853,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:50.136Z\",\"updatedOn\":\"2026-03-07T16:39:50.136Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:50.1393", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:50.1393", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:50.1393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:50.1393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:50.1393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:50.2458", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:50.2458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 16:39:50.2476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 16:39:50.2713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:50.2713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:50.2713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:50.2713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:50.2713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:50.3636", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621855,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:50.361Z\",\"updatedOn\":\"2026-03-07T16:39:50.361Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:50.3636", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:50.3636", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:50.3636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:50.3776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:50.3776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:50.4635", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:50.4635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:50.4673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:50.5741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621857,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:50.572Z\",\"updatedOn\":\"2026-03-07T16:39:50.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:50.5741", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:50.5741", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:50.5741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:50.5864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:50.5864", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 16:39:50.6738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 16:39:50.6926", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:50.6926", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:50.6926", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:50.6926", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:50.6926", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621859,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:50.782Z\",\"updatedOn\":\"2026-03-07T16:39:50.782Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:50.7803", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:50.8784", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:50.8909", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:50.9878", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621861,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:50.988Z\",\"updatedOn\":\"2026-03-07T16:39:50.988Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:50.9878", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:50.9878", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:50.9878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:51.0052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:51.0052", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.0934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:51.1106", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:51.2105", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621863,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:51.209Z\",\"updatedOn\":\"2026-03-07T16:39:51.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:51.2105", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:51.2105", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:51.2105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:51.2201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:51.2201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.3070", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:51.3142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:51.4128", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621865,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:51.411Z\",\"updatedOn\":\"2026-03-07T16:39:51.411Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:51.4128", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:51.4128", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:51.4128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:51.4298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:51.4298", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 16:39:51.5133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 16:39:51.5319", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:51.5319", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:51.5319", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:51.5319", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:51.5319", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:51.6195", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621867,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:51.619Z\",\"updatedOn\":\"2026-03-07T16:39:51.619Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:51.6195", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:51.6195", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:51.6195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:51.6340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:51.6340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.7180", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:51.7340", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:51.8304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621869,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:51.831Z\",\"updatedOn\":\"2026-03-07T16:39:51.831Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:51.8304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:51.8304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:51.8304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:51.8420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:51.8420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:51.9260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:51.9357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:52.0359", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621871,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:52.035Z\",\"updatedOn\":\"2026-03-07T16:39:52.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:52.0359", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:52.0359", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:52.0359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:52.0489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:52.0489", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:52.1360", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:52.1360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:52.1360", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 16:39:52.1388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 16:39:52.1564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:52.1564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:52.1564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:52.1564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:52.1564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:52.2480", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621873,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:52.246Z\",\"updatedOn\":\"2026-03-07T16:39:52.246Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:52.2480", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:52.2480", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:52.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:52.2662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:52.2662", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.3524", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:52.3640", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:52.3640", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.3640", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 16:39:52.3640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 16:39:52.3751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:52.3751", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:52.3751", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:52.3751", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:52.3751", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:52.4572", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621875,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:52.462Z\",\"updatedOn\":\"2026-03-07T16:39:52.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:52.4572", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:52.4664", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:52.4664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:52.4664", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:52.4664", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.5680", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:52.5842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:52.5842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.5842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 16:39:52.5842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 16:39:52.5949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:52.5949", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:52.5949", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:52.5949", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:52.5949", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:52.6762", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621877,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:52.682Z\",\"updatedOn\":\"2026-03-07T16:39:52.682Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:52.6762", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:52.6762", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:52.6762", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:52.7116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:52.7116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:52.7997", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:52.8104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:52.9066", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621879,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:52.909Z\",\"updatedOn\":\"2026-03-07T16:39:52.909Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:52.9066", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:52.9066", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:52.9066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:52.9234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:52.9234", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.0090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:53.0161", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:53.0289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:53.0289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:53.0289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:53.1164", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621881,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:53.115Z\",\"updatedOn\":\"2026-03-07T16:39:53.115Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:53.1164", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:53.1164", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:53.1164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:53.1313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:53.1313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 16:39:53.2179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 16:39:53.2400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:53.2400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:53.2400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:53.2400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:53.2400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:53.3267", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621883,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:53.327Z\",\"updatedOn\":\"2026-03-07T16:39:53.327Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:53.3267", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:53.3267", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:53.3267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:53.3430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:53.3430", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.4310", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:53.4387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:53.5362", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621885,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:53.535Z\",\"updatedOn\":\"2026-03-07T16:39:53.535Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:53.5362", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:53.5362", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:53.5362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:53.5497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:53.5497", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:53.6362", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:53.6362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:53.6362", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.6362", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 16:39:53.6391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 16:39:53.6546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:53.6546", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:53.6546", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:53.6546", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:53.6546", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:53.7422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621887,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:53.741Z\",\"updatedOn\":\"2026-03-07T16:39:53.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:53.7422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:53.7422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:53.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:53.7528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:53.7528", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 16:39:53.8439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 16:39:53.8655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:53.8655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:53.8655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:53.8655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:53.8655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:53.9481", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621889,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:53.952Z\",\"updatedOn\":\"2026-03-07T16:39:53.952Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:53.9481", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:53.9554", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:53.9554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:53.9696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:53.9696", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:54.0529", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:54.0529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 16:39:54.0616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 16:39:54.0817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:54.0817", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:54.0817", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:54.0817", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:54.0817", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:54.1693", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621891,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:54.169Z\",\"updatedOn\":\"2026-03-07T16:39:54.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:54.1693", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:54.1707", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:54.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:54.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:54.1707", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:54.2776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:54.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:54.2776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.2776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:54.2794", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:54.3824", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621893,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:54.380Z\",\"updatedOn\":\"2026-03-07T16:39:54.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:54.3824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:54.3824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:54.3824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:54.3920", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:54.3920", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 16:39:54.4842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 16:39:54.5103", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:54.5103", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:54.5103", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:54.5103", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:54.5103", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:54.5981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621895,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:54.596Z\",\"updatedOn\":\"2026-03-07T16:39:54.596Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:54.5981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:54.5981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:54.5981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:54.5981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:54.6072", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 16:39:54.6929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 16:39:54.7079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:54.7079", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:54.7079", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:54.7079", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:54.7079", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621897,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:54.794Z\",\"updatedOn\":\"2026-03-07T16:39:54.794Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:54.7953", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 16:39:54.8927", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 16:39:54.9110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:54.9110", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:54.9110", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:54.9110", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:54.9110", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621899,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:54.997Z\",\"updatedOn\":\"2026-03-07T16:39:54.997Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:54.9982", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 16:39:55.0946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 16:39:55.1142", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:55.1142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:55.1142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:55.1142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:55.1142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621901,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:55.200Z\",\"updatedOn\":\"2026-03-07T16:39:55.200Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:55.2011", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 16:39:55.2977", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 16:39:55.3126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:55.3126", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:55.3126", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:55.3126", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:55.3126", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:55.4005", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621903,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:55.399Z\",\"updatedOn\":\"2026-03-07T16:39:55.399Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:55.4005", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:55.4005", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:55.4005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:55.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:55.4086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:55.4958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:55.4958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:55.4978", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:55.6003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621905,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:55.599Z\",\"updatedOn\":\"2026-03-07T16:39:55.599Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:55.6003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:55.6003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:55.6003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:55.6091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:55.6091", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.6959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:55.7010", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621907,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:55.797Z\",\"updatedOn\":\"2026-03-07T16:39:55.797Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:55.7981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 16:39:55.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 16:39:55.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:55.9122", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:55.9122", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:55.9122", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:55.9122", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:56.0034", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621909,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:56.002Z\",\"updatedOn\":\"2026-03-07T16:39:56.002Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:56.0034", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:56.0034", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:56.0034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:56.0131", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:56.0131", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.1025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:56.1126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:56.1126", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.1126", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 16:39:56.1126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 16:39:56.1255", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:56.1255", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:56.1255", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:56.1255", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:56.1255", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:56.2141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621911,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:56.213Z\",\"updatedOn\":\"2026-03-07T16:39:56.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:56.2141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:56.2141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:56.2141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:56.2241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:56.2241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:56.3096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 16:39:56.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 16:39:56.3357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:56.3357", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:56.3357", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:56.3357", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:56.3357", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:56.4282", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621913,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:56.425Z\",\"updatedOn\":\"2026-03-07T16:39:56.425Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:56.4282", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:56.4282", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:56.4282", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:56.4449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:56.4449", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 16:39:56.5330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 16:39:56.5482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:56.5482", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:56.5482", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:56.5482", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:56.5482", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:56.6357", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621915,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:56.634Z\",\"updatedOn\":\"2026-03-07T16:39:56.634Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:56.6357", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:56.6357", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:56.6357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:56.6475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:56.6475", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 16:39:56.7329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 16:39:56.7547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:39:56.7547", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:39:56.7547", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:39:56.7547", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:39:56.7547", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:39:56.8413", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621917,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:39:56.840Z\",\"updatedOn\":\"2026-03-07T16:39:56.840Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:39:56.8413", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:39:56.8413", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:39:56.8413", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:39:56.8581", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:39:56.8581", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:39:56.9421", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:39:56.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:39:56.9421", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:39:56.9421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:40:04.1686", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:40:04.1692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:40:04.1969", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:40:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:40:04.7272", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:40:04.7272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:40:04.7423", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:40:05.3055", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:40:05.3055", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:40:05.3104", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:40:05.3104", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:40:05.9028", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:40:05.9060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:43:04.2094", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:43:04.2094", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:43:04.2170", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:43:04.2314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:43:04.7445", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:43:04.7445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:43:04.7445", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:43:04.7601", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:43:05.3213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:43:05.3245", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:43:05.3245", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:43:05.3245", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:43:05.9608", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:43:05.9643", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:46:04.1522", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:46:04.1703", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:46:04.1798", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:46:04.7012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:46:04.7012", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:46:04.7012", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:46:04.7160", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:46:05.2670", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:46:05.2732", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:46:05.2732", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:46:05.2732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:46:05.8928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:46:05.8992", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:46:05.8992", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:46:05.8992", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:46:05.8992", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:49:04.1520", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:49:04.1597", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:49:04.1787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:49:04.6935", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:49:04.6935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:49:04.6935", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:49:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:49:05.2573", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:49:05.2573", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:49:05.2573", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:49:05.2725", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:49:05.8923", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:49:05.8953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:52:04.2279", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:52:04.2279", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:52:04.2279", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:52:04.2346", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:52:04.2568", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:52:04.7733", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:52:04.7733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:52:04.7733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:52:04.7883", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:52:05.3310", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:52:05.3310", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:52:05.3310", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:52:05.3464", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:52:05.9320", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:52:05.9380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:52:05.9380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:52:05.9380", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:52:05.9380", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 16:54:49.2855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 16:54:49.3000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:49.3000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:49.3000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:49.3000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:49.3000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621919,\"createdOn\":\"2026-03-07T16:54:49.434Z\",\"updatedOn\":\"2026-03-07T16:54:49.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:49.4362", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 16:54:49.5337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 16:54:49.5474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:49.5474", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:49.5474", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:49.5474", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:49.5474", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:49.6319", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621921,\"createdOn\":\"2026-03-07T16:54:49.637Z\",\"updatedOn\":\"2026-03-07T16:54:49.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:49.6319", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:49.6404", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:49.6404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:49.6539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:49.6539", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:49.7429", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:49.7429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:49.7429", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.7429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.7429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.7474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:49.7474", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:49.7474", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.7474", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 16:54:49.7474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 16:54:49.7631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:49.7631", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:49.7631", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:49.7631", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:49.7631", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:49.8494", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621923,\"createdOn\":\"2026-03-07T16:54:49.850Z\",\"updatedOn\":\"2026-03-07T16:54:49.850Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:49.8494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:49.8494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:49.8494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:49.8618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:49.8618", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 16:54:49.9511", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 16:54:49.9747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:49.9747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:49.9747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:49.9747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:49.9747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:50.0616", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621925,\"createdOn\":\"2026-03-07T16:54:50.061Z\",\"updatedOn\":\"2026-03-07T16:54:50.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:50.0616", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:50.0616", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:50.0616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:50.0883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:50.0883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.1776", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:50.1851", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:50.1851", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.1851", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 16:54:50.1851", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 16:54:50.2020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:50.2020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:50.2020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:50.2020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:50.2020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:50.2887", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621927,\"createdOn\":\"2026-03-07T16:54:50.289Z\",\"updatedOn\":\"2026-03-07T16:54:50.289Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:50.2887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:50.2887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:50.2887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:50.3055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:50.3055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:50.3938", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:50.3938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 16:54:50.4039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 16:54:50.4246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 16:54:50.4246", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:50.4246", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:50.4246", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:50.4246", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621929,\"createdOn\":\"2026-03-07T16:54:50.511Z\",\"updatedOn\":\"2026-03-07T16:54:50.511Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 16:54:50.5127", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.6182", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:50.6234", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:50.7170", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621931,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:54:50.718Z\",\"updatedOn\":\"2026-03-07T16:54:50.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:50.7170", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:50.7170", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:50.7170", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 16:54:50.7372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 16:54:50.7372", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:50.8205", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:50.8205", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 16:54:50.8271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 16:54:50.8470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 16:54:50.8470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 16:54:50.8470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 16:54:50.8470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 16:54:50.8470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621933,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T16:54:50.934Z\",\"updatedOn\":\"2026-03-07T16:54:50.934Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 16:54:50.9352", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 16:54:51.0334", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 16:54:51.0334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 16:54:51.0334", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 16:54:51.0334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:55:04.1881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:55:04.2174", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:55:04.7419", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:55:04.7419", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:55:04.7419", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:55:04.7562", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:55:05.3122", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:55:05.3122", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:55:05.3122", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:55:05.3264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:55:05.9421", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:55:05.9512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:55:05.9512", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:55:05.9512", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 16:58:04.1813", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 16:58:04.1996", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:58:04.7255", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:58:04.7255", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 16:58:04.7283", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 16:58:04.7283", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:58:05.3022", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:58:05.3022", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 16:58:05.3022", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 16:58:05.3164", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 16:58:05.9328", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:01:04.1698", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:01:04.1803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:01:04.1803", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:01:04.1993", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:01:04.7243", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:01:04.7264", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:01:04.7264", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:01:04.7424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:01:05.2958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:01:05.2958", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:01:05.2958", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:01:05.3100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:01:05.9176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:01:05.9295", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:01:05.9295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:04:04.1480", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:04:04.1602", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:04:04.1602", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:04:04.1787", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:04:04.6765", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:04:04.6765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:04:04.6765", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:04:04.6939", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:04:05.2498", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:04:05.2498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:04:05.2536", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:04:05.2536", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:04:05.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:07:04.1989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:07:04.1989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:07:04.2047", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:07:04.2204", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:07:04.7427", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:07:04.7427", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:07:04.7427", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:07:04.7581", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:07:05.3123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:07:05.3123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:07:05.3123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:07:05.3123", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:07:05.9210", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:07:05.9249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 17:09:49.3035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 17:09:49.3180", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:09:49.3180", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:49.3180", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:49.3180", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:49.3180", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:49.4118", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621935,\"createdOn\":\"2026-03-07T17:09:49.410Z\",\"updatedOn\":\"2026-03-07T17:09:49.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:49.4118", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:49.4118", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:49.4118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:09:49.4197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:09:49.4197", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 17:09:49.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 17:09:49.5639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:09:49.5639", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:49.5639", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:49.5639", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:49.5639", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:49.6521", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621937,\"createdOn\":\"2026-03-07T17:09:49.651Z\",\"updatedOn\":\"2026-03-07T17:09:49.651Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:49.6521", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:49.6521", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:49.6521", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:09:49.6590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:09:49.6590", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:49.7465", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 17:09:49.7471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 17:09:49.7650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:09:49.7650", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:49.7650", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:49.7650", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:49.7650", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:49.8542", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621939,\"createdOn\":\"2026-03-07T17:09:49.854Z\",\"updatedOn\":\"2026-03-07T17:09:49.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:49.8542", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:49.8542", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:49.8542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:09:49.8680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:09:49.8680", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 17:09:49.9542", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 17:09:49.9699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:09:49.9699", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:49.9699", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:49.9699", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:49.9699", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:50.0567", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621941,\"createdOn\":\"2026-03-07T17:09:50.057Z\",\"updatedOn\":\"2026-03-07T17:09:50.057Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:50.0567", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:50.0567", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:50.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:09:50.0708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:09:50.0708", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 17:09:50.1571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 17:09:50.1767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:09:50.1767", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:50.1767", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:50.1767", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:50.1767", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:50.2668", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621943,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:50.266Z\",\"updatedOn\":\"2026-03-07T17:09:50.266Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:50.2668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:50.2668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:50.2668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:09:50.2832", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:09:50.2832", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:50.3701", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:50.3701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:09:50.3701", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.3701", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:50.3719", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:50.4749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621945,\"createdOn\":\"2026-03-07T17:09:50.474Z\",\"updatedOn\":\"2026-03-07T17:09:50.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:50.4749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:50.4749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:50.4749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:09:50.4897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:09:50.4897", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:50.5738", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:50.5738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:09:50.5738", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.5738", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 17:09:50.5794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 17:09:50.5972", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:09:50.5972", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:50.5972", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:50.5972", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:50.5972", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:50.6770", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621947,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:50.684Z\",\"updatedOn\":\"2026-03-07T17:09:50.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:50.6770", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:50.6770", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:50.6770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:09:50.6954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:09:50.6954", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 17:09:50.7808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 17:09:50.8034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:09:50.8034", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:50.8034", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:50.8034", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:50.8034", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:50.8925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621949,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:50.891Z\",\"updatedOn\":\"2026-03-07T17:09:50.891Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:50.8925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:50.8925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:50.8925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:09:50.9086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:09:50.9086", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:50.9938", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:50.9938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:09:50.9938", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.9938", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 17:09:50.9985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 17:09:51.0136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:09:51.0136", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:51.0136", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:51.0136", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:51.0136", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:51.1241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621951,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:51.124Z\",\"updatedOn\":\"2026-03-07T17:09:51.124Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:51.1241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:51.1241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:51.1241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:09:51.1426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:09:51.1426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:51.2291", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:51.2291", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:09:51.2291", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.2291", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 17:09:51.2328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 17:09:51.2530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:51.2530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:51.2530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:51.2530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:51.2530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:51.3523", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621953,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:51.351Z\",\"updatedOn\":\"2026-03-07T17:09:51.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:51.3523", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:51.3523", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:51.3523", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:51.3705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:51.3705", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 17:09:51.4696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 17:09:51.4917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:51.4917", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:51.4917", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:51.4917", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:51.4917", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:51.5733", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621955,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:51.579Z\",\"updatedOn\":\"2026-03-07T17:09:51.579Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:51.5733", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:51.5821", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:51.5821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:51.5992", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:51.5992", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:51.6786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:51.6786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:51.6884", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.6884", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.6884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.6884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:51.6884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:51.7000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621957,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:51.796Z\",\"updatedOn\":\"2026-03-07T17:09:51.796Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:51.7951", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:51.8956", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:51.9034", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:51.9996", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621959,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:52.000Z\",\"updatedOn\":\"2026-03-07T17:09:52.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:51.9996", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:51.9996", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:51.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:51.9996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:52.0124", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 17:09:52.0983", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 17:09:52.1128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:52.1128", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:52.1128", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:52.1128", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:52.1128", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:52.1987", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621961,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:52.199Z\",\"updatedOn\":\"2026-03-07T17:09:52.199Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:52.1987", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:52.1987", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:52.1987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:52.2145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:52.2145", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.3025", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:52.3118", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:52.4070", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621963,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:52.410Z\",\"updatedOn\":\"2026-03-07T17:09:52.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:52.4070", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:52.4070", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:52.4070", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:52.4256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:52.4256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:52.5121", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:52.5279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:52.6146", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621965,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:52.613Z\",\"updatedOn\":\"2026-03-07T17:09:52.613Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:52.6146", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:52.6146", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:52.6146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:52.6312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:52.6312", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.7189", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:52.7331", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:52.8243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621967,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:52.830Z\",\"updatedOn\":\"2026-03-07T17:09:52.830Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:52.8243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:52.8243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:52.8243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:52.8407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:52.8407", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:52.9278", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:52.9378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:53.0317", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621969,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:53.035Z\",\"updatedOn\":\"2026-03-07T17:09:53.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:53.0317", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:53.0317", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:53.0317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:53.0498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:53.0498", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:53.1365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:53.1365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:53.1365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.1365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 17:09:53.1404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 17:09:53.1550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:53.1550", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:53.1550", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:53.1550", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:53.1550", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:53.2394", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621971,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:53.241Z\",\"updatedOn\":\"2026-03-07T17:09:53.241Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:53.2394", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:53.2394", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:53.2394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:53.2525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:53.2525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.3428", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:53.3567", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:53.4565", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621973,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:53.455Z\",\"updatedOn\":\"2026-03-07T17:09:53.455Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:53.4565", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:53.4565", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:53.4565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:53.4706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:53.4706", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.5532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:53.5622", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:53.6635", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621975,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:53.663Z\",\"updatedOn\":\"2026-03-07T17:09:53.663Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:53.6635", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:53.6635", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:53.6635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:53.6810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:53.6810", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.7679", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:53.7793", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:53.8782", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621977,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:53.877Z\",\"updatedOn\":\"2026-03-07T17:09:53.877Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:53.8782", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:53.8782", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:53.8782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:53.8876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:53.8876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 17:09:53.9736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 17:09:53.9943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:53.9943", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:53.9943", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:53.9943", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:53.9943", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:54.0824", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621979,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:54.081Z\",\"updatedOn\":\"2026-03-07T17:09:54.081Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:54.0824", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:54.0824", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:54.0824", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:54.1003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:54.1003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 17:09:54.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 17:09:54.2010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:54.2010", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:54.2010", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:54.2010", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:54.2010", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:54.2887", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621981,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:54.288Z\",\"updatedOn\":\"2026-03-07T17:09:54.288Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:54.2887", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:54.2887", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:54.2887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:54.2979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:54.2979", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.3846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:54.3904", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:54.3904", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.3904", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 17:09:54.3904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 17:09:54.4150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:54.4150", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:54.4150", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:54.4150", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:54.4150", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621983,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:54.501Z\",\"updatedOn\":\"2026-03-07T17:09:54.501Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:54.5028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.6005", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:54.6064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621985,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:54.703Z\",\"updatedOn\":\"2026-03-07T17:09:54.703Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:54.7042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 17:09:54.7998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 17:09:54.8199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:54.8199", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:54.8199", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:54.8199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:54.8199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:54.9140", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621987,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:54.913Z\",\"updatedOn\":\"2026-03-07T17:09:54.913Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:54.9140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:54.9140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:54.9140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:54.9240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:54.9240", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:55.0119", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:55.0119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:55.0126", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.0126", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.0126", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.0126", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:55.0126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:55.0281", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.0281", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 17:09:55.0281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 17:09:55.0486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:55.0486", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:55.0486", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:55.0486", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:55.0486", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621989,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:55.151Z\",\"updatedOn\":\"2026-03-07T17:09:55.151Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:55.1534", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.2532", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:55.2622", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621991,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:55.361Z\",\"updatedOn\":\"2026-03-07T17:09:55.361Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:55.3618", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 17:09:55.4565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 17:09:55.4749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:55.4749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:55.4749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:55.4749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:55.4749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:55.5568", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621993,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:55.561Z\",\"updatedOn\":\"2026-03-07T17:09:55.561Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:55.5568", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:55.5568", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:55.5568", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:55.5778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:55.5778", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:09:55.6616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:09:55.6822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:09:55.6822", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.6822", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 17:09:55.6822", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 17:09:55.6944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:09:55.6944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:09:55.6944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:09:55.6944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:09:55.6944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:09:55.7779", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621995,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:09:55.780Z\",\"updatedOn\":\"2026-03-07T17:09:55.780Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:09:55.7779", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:09:55.7779", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:09:55.7779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:09:55.8009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:09:55.8009", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:09:55.8817", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:09:55.8817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:09:55.8817", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:09:55.8817", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:10:04.1380", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:10:04.1624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:10:04.6753", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:10:04.6753", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:10:04.6753", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:10:04.6918", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:10:05.2411", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:10:05.2411", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:10:05.2411", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:10:05.2542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:10:05.8545", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:10:05.8583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:13:04.1843", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:13:04.1982", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:13:04.1982", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:13:04.7299", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:13:04.7299", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:13:04.7299", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:13:04.7464", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:13:05.3002", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:13:05.3002", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:13:05.3002", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:13:05.3151", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:13:05.9375", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:13:05.9468", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:13:05.9468", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:13:05.9468", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:16:04.1584", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:16:04.1584", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:16:04.1678", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:16:04.1876", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:16:04.6974", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:16:04.6974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:16:04.6974", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:16:04.7165", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:16:05.2584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:16:05.2584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:16:05.2584", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:16:05.2717", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:16:05.8979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:16:05.8979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:16:05.8979", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:16:05.8979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:19:04.1592", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:19:04.1817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:19:04.6946", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:19:04.6946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:19:04.6946", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:19:04.7099", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:19:05.2529", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:19:05.2529", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:19:05.2529", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:19:05.2745", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:19:05.9015", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:19:05.9099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:19:05.9099", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:19:05.9099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:22:04.1847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:22:04.1847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:22:04.1905", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:22:04.2160", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:22:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:22:04.7347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:22:04.7347", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:22:04.7516", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:22:05.2979", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:22:05.2979", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:22:05.2979", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:22:05.3128", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:22:05.9094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:22:05.9209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:22:05.9209", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:22:05.9209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.3027", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.3027", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:48.3027", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:48.3087", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621997,\"createdOn\":\"2026-03-07T17:24:48.451Z\",\"updatedOn\":\"2026-03-07T17:24:48.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:48.4529", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 17:24:48.5490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 17:24:48.5631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:48.5631", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:48.5631", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:48.5631", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:48.5631", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:48.6476", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":621999,\"createdOn\":\"2026-03-07T17:24:48.649Z\",\"updatedOn\":\"2026-03-07T17:24:48.649Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:48.6476", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:48.6476", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:48.6476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:48.6665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:48.6665", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.7522", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:48.7627", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622001,\"createdOn\":\"2026-03-07T17:24:48.860Z\",\"updatedOn\":\"2026-03-07T17:24:48.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:48.8613", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:48.9573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:48.9650", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:49.0621", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622003,\"createdOn\":\"2026-03-07T17:24:49.061Z\",\"updatedOn\":\"2026-03-07T17:24:49.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:49.0621", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:49.0621", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:49.0621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:49.0754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:49.0754", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.1640", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:49.1721", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:49.2682", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622005,\"createdOn\":\"2026-03-07T17:24:49.267Z\",\"updatedOn\":\"2026-03-07T17:24:49.267Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:49.2682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:49.2682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:49.2682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:49.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:49.2776", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.3649", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:49.3738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:49.4711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622007,\"createdOn\":\"2026-03-07T17:24:49.469Z\",\"updatedOn\":\"2026-03-07T17:24:49.469Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:49.4711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:49.4711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:49.4711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:49.4861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:49.4861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:49.5709", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:49.5709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:49.5709", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.5709", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:49.5747", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:49.6754", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622009,\"createdOn\":\"2026-03-07T17:24:49.674Z\",\"updatedOn\":\"2026-03-07T17:24:49.674Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:49.6754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:49.6754", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:49.6754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:49.6923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:49.6923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 17:24:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 17:24:49.7999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:49.7999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:49.7999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:49.7999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:49.7999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:49.8941", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622011,\"createdOn\":\"2026-03-07T17:24:49.900Z\",\"updatedOn\":\"2026-03-07T17:24:49.900Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:49.8941", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:49.8941", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:49.9028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:49.9028", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:49.9028", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 17:24:50.0040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 17:24:50.0188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:50.0188", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:50.0188", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:50.0188", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:50.0188", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:50.1116", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622013,\"createdOn\":\"2026-03-07T17:24:50.110Z\",\"updatedOn\":\"2026-03-07T17:24:50.110Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:50.1116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:50.1116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:50.1116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:50.1250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:50.1250", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.2085", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:50.2210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:50.3174", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622015,\"createdOn\":\"2026-03-07T17:24:50.316Z\",\"updatedOn\":\"2026-03-07T17:24:50.316Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:50.3174", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:50.3174", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:50.3174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:50.3274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:50.3274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.4150", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:50.4243", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:50.4243", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.4243", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 17:24:50.4243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 17:24:50.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:50.4341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:50.4341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:50.4341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:50.4341", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:50.5210", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622017,\"createdOn\":\"2026-03-07T17:24:50.520Z\",\"updatedOn\":\"2026-03-07T17:24:50.520Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:50.5210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:50.5210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:50.5210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:50.5387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:50.5387", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 17:24:50.6227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 17:24:50.6470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:24:50.6470", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:24:50.6470", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:24:50.6470", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:24:50.6470", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:24:50.7313", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622019,\"createdOn\":\"2026-03-07T17:24:50.733Z\",\"updatedOn\":\"2026-03-07T17:24:50.733Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:24:50.7313", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:24:50.7313", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:24:50.7313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:24:50.7477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:24:50.7477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:24:50.8346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:24:50.8346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:24:50.8346", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:24:50.8346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:25:04.1467", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:25:04.1467", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:25:04.1522", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:25:04.1796", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:25:04.7084", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:25:04.7084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:25:04.7084", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:25:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:25:05.2677", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:25:05.2677", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:25:05.2677", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:25:05.2815", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:25:05.8749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:25:05.8904", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:25:05.8904", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:25:05.8904", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:28:04.1804", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:28:04.2021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:28:04.7222", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:28:04.7222", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:28:04.7222", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:28:04.7398", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:28:05.3030", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:28:05.3053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:28:05.3053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:28:05.3053", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:28:05.9109", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:28:05.9109", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:28:05.9109", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:28:05.9147", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:28:05.9304", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:28:05.9304", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:31:04.1295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:31:04.1295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:31:04.1361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:31:04.1470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:31:04.1625", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:31:04.6793", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:31:04.6793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:31:04.6793", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:31:04.6996", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:31:05.2343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:31:05.2343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:31:05.2343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:31:05.2470", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:31:05.8510", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:31:05.8681", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:31:05.8681", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:31:05.8681", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:34:04.1566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:34:04.1566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:34:04.1609", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:34:04.1750", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:34:04.6905", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:34:04.6905", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:34:04.6905", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:34:04.7077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:34:05.2625", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:34:05.2625", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:34:05.2675", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:34:05.2675", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:34:05.9067", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:34:05.9109", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:37:04.2224", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:37:04.2332", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:37:04.2332", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:37:04.2332", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:37:04.7779", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:37:04.7827", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:37:04.7827", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:37:04.7974", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:37:05.3391", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:37:05.3430", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:37:05.3430", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:37:05.3430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:37:05.9656", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:37:05.9678", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 17:39:48.3923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 17:39:48.4076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:48.4076", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:48.4076", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:48.4076", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:48.4076", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:48.5421", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622021,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:48.541Z\",\"updatedOn\":\"2026-03-07T17:39:48.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:48.5421", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:48.5426", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:48.5426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:48.5426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:48.5426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 17:39:48.6375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 17:39:48.6531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:48.6531", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:48.6531", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:48.6531", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:48.6531", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:48.7407", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622023,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:48.739Z\",\"updatedOn\":\"2026-03-07T17:39:48.739Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:48.7407", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:48.7407", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:48.7407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:48.7491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:48.7491", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:48.8299", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:48.8299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:48.8299", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 17:39:48.8395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 17:39:48.8634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:39:48.8634", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:48.8634", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:48.8634", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:48.8634", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622025,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:48.950Z\",\"updatedOn\":\"2026-03-07T17:39:48.950Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:39:48.9517", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:49.0479", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 17:39:49.0582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 17:39:49.0810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 17:39:49.0810", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:49.0810", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:49.0810", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:49.0810", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:49.1631", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622027,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:49.168Z\",\"updatedOn\":\"2026-03-07T17:39:49.168Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:49.1631", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:49.1631", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:49.1631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 17:39:49.1820", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 17:39:49.1820", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 17:39:49.2776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 17:39:49.2935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:49.2935", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:49.2935", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:49.2935", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:49.2935", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:49.3786", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622029,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:49.380Z\",\"updatedOn\":\"2026-03-07T17:39:49.380Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:49.3786", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:49.3786", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:49.3786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:49.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:49.3953", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 17:39:49.4837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 17:39:49.5025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:49.5025", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:49.5025", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:49.5025", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:49.5025", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:49.5875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622031,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:49.589Z\",\"updatedOn\":\"2026-03-07T17:39:49.589Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:49.5875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:49.5875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:49.5875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:49.6042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:49.6042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 17:39:49.6912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 17:39:49.7064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:49.7064", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:49.7064", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:49.7064", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:49.7064", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:49.7949", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622033,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:49.793Z\",\"updatedOn\":\"2026-03-07T17:39:49.793Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:49.7949", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:49.7949", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:49.7949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:49.7949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:49.8081", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:49.8953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:49.9048", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:50.0040", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622035,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:50.003Z\",\"updatedOn\":\"2026-03-07T17:39:50.003Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:50.0040", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:50.0040", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:50.0040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:50.0129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:50.0129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.1060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:50.1206", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:50.2107", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622037,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:50.217Z\",\"updatedOn\":\"2026-03-07T17:39:50.217Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:50.2107", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:50.2210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:50.2210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:50.2337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:50.2337", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:50.3206", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:50.3206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:50.3206", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.3206", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.3206", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.3240", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:50.3240", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:50.3240", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.3240", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 17:39:50.3240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 17:39:50.3422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:50.3422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:50.3422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:50.3422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:50.3422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:50.4305", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622039,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:50.429Z\",\"updatedOn\":\"2026-03-07T17:39:50.429Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:50.4305", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:50.4305", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:50.4305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:50.4452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:50.4452", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 17:39:50.5337", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 17:39:50.5504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:50.5504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:50.5504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:50.5504", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:50.5504", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:50.6379", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622041,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:50.636Z\",\"updatedOn\":\"2026-03-07T17:39:50.636Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:50.6379", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:50.6379", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:50.6379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:50.6520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:50.6520", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 17:39:50.7391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 17:39:50.7548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:50.7548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:50.7548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:50.7548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:50.7548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:50.8441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622043,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:50.841Z\",\"updatedOn\":\"2026-03-07T17:39:50.841Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:50.8441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:50.8441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:50.8441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:50.8582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:50.8582", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:50.9454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:50.9554", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:50.9554", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:50.9554", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 17:39:50.9554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 17:39:50.9659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:50.9659", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:50.9659", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:50.9659", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:50.9659", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:51.0538", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622045,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:51.052Z\",\"updatedOn\":\"2026-03-07T17:39:51.052Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:51.0538", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:51.0538", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:51.0538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:51.0673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:51.0673", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 17:39:51.1550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 17:39:51.1729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:51.1729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:51.1729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:51.1729", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:51.1729", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:51.2583", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622047,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:51.258Z\",\"updatedOn\":\"2026-03-07T17:39:51.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:51.2583", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:51.2583", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:51.2583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:51.2728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:51.2728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 17:39:51.3593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 17:39:51.3770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:51.3770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:51.3770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:51.3770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:51.3770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622049,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:51.463Z\",\"updatedOn\":\"2026-03-07T17:39:51.463Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:51.4644", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 17:39:51.5621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 17:39:51.5812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:51.5812", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:51.5812", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:51.5812", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:51.5812", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:51.6688", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622051,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:51.667Z\",\"updatedOn\":\"2026-03-07T17:39:51.667Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:51.6688", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:51.6688", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:51.6688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:51.6839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:51.6839", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.7662", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:51.7814", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:51.7814", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.7814", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 17:39:51.7814", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 17:39:51.7951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:51.7951", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:51.7951", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:51.7951", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:51.7951", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:51.8808", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622053,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:51.882Z\",\"updatedOn\":\"2026-03-07T17:39:51.882Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:51.8808", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:51.8808", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:51.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:51.8982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:51.8982", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:51.9843", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:52.0004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:52.0004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.0004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 17:39:52.0004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 17:39:52.0004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:52.0113", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:52.0113", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:52.0113", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:52.0113", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:52.0999", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622055,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:52.100Z\",\"updatedOn\":\"2026-03-07T17:39:52.100Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:52.0999", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:52.0999", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:52.0999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:52.1197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:52.1207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.2043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:52.2160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:52.3143", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622057,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:52.313Z\",\"updatedOn\":\"2026-03-07T17:39:52.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:52.3143", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:52.3143", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:52.3143", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:52.3317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:52.3317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 17:39:52.4190", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 17:39:52.4453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:52.4453", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:52.4453", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:52.4453", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:52.4453", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:52.5348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622059,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:52.533Z\",\"updatedOn\":\"2026-03-07T17:39:52.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:52.5348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:52.5348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:52.5348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:52.5438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:52.5438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.6288", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:52.6391", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622061,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:52.742Z\",\"updatedOn\":\"2026-03-07T17:39:52.742Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:52.7456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:52.8543", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:52.8543", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 17:39:52.8561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 17:39:52.8710", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:52.8710", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:52.8710", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:52.8710", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:52.8710", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:52.9571", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622063,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:52.957Z\",\"updatedOn\":\"2026-03-07T17:39:52.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:52.9571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:52.9571", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:52.9571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:52.9670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:52.9670", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 17:39:53.0638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 17:39:53.0809", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:53.0809", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:53.0809", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:53.0809", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:53.0809", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622065,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:53.168Z\",\"updatedOn\":\"2026-03-07T17:39:53.168Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:53.1687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 17:39:53.2646", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 17:39:53.2796", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:53.2796", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:53.2796", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:53.2796", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:53.2796", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:53.3672", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622067,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:53.366Z\",\"updatedOn\":\"2026-03-07T17:39:53.366Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:53.3672", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:53.3672", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:53.3672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:53.3843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:53.3843", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 17:39:53.4700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 17:39:53.4865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:39:53.4865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:53.4865", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:53.4865", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:53.4865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:53.5719", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622069,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:39:53.572Z\",\"updatedOn\":\"2026-03-07T17:39:53.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:53.5719", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:53.5719", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:53.5719", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:39:53.5876", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:39:53.5876", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 17:39:53.6743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 17:39:53.6899", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:39:53.6899", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:39:53.6899", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:39:53.6899", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:39:53.6899", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622071,\"createdOn\":\"2026-03-07T17:39:53.776Z\",\"updatedOn\":\"2026-03-07T17:39:53.776Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:39:53.7768", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:39:53.8723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:39:53.8723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:39:53.8723", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:39:53.8723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:40:04.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:40:04.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:40:04.1890", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:40:04.2029", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:40:04.7169", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:40:04.7169", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:40:04.7169", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:40:04.7311", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:40:05.2775", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:40:05.2775", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:40:05.2775", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:40:05.2775", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:40:05.8906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:40:05.9018", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:40:05.9018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:43:04.1750", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:43:04.1750", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:43:04.1801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:43:04.2001", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:43:04.7148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:43:04.7148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:43:04.7148", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:43:04.7340", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:43:05.2764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:43:05.2764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:43:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:43:05.2896", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:43:05.9361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:43:05.9466", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:43:05.9466", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:43:05.9466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:46:04.1606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:46:04.1611", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:46:04.1870", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:46:04.7062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:46:04.7084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:46:04.7084", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:46:04.7084", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:46:05.2824", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:46:05.2863", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:46:05.2863", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:46:05.2863", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:46:05.8897", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:46:05.8965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:46:05.8965", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:46:05.8965", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:46:05.8965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:49:04.1884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:49:04.1884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:49:04.1939", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:49:04.2177", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:49:04.7187", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:49:04.7207", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:49:04.7207", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:49:04.7207", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:49:05.2869", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:49:05.2869", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:49:05.2869", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:49:05.2993", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:49:05.9199", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:49:05.9199", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:49:05.9199", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:49:05.9235", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:52:04.1840", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:52:04.1840", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:52:04.1927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:52:04.2178", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:52:04.7615", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:52:04.7615", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:52:04.7642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:52:04.7845", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:52:05.3272", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:52:05.3272", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:52:05.3272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:52:05.3272", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:52:05.9424", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:52:05.9557", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:52:05.9557", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:52:05.9557", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 17:54:48.4658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 17:54:48.4845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:48.4845", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:48.4845", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:48.4845", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:48.4845", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622073,\"createdOn\":\"2026-03-07T17:54:48.619Z\",\"updatedOn\":\"2026-03-07T17:54:48.619Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:48.6208", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 17:54:48.7185", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 17:54:48.7333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:48.7333", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:48.7333", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:48.7333", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:48.7333", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:48.8219", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622075,\"createdOn\":\"2026-03-07T17:54:48.821Z\",\"updatedOn\":\"2026-03-07T17:54:48.821Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:48.8219", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:48.8219", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:48.8219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:48.8393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:48.8393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:48.9286", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:48.9388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:48.9388", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:48.9388", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 17:54:48.9388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 17:54:48.9512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:48.9512", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:48.9512", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:48.9512", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:48.9512", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:49.0406", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622077,\"createdOn\":\"2026-03-07T17:54:49.039Z\",\"updatedOn\":\"2026-03-07T17:54:49.039Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:49.0406", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:49.0406", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:49.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:49.0505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:49.0505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 17:54:49.1391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 17:54:49.1569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:49.1569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:49.1569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:49.1569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:49.1569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:49.2445", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622079,\"createdOn\":\"2026-03-07T17:54:49.243Z\",\"updatedOn\":\"2026-03-07T17:54:49.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:49.2445", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:49.2445", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:49.2445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:49.2592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:49.2592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:49.3469", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:49.3549", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622081,\"createdOn\":\"2026-03-07T17:54:49.453Z\",\"updatedOn\":\"2026-03-07T17:54:49.453Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:49.4541", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.5499", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:49.5594", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:49.6590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622083,\"createdOn\":\"2026-03-07T17:54:49.658Z\",\"updatedOn\":\"2026-03-07T17:54:49.658Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:49.6590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:49.6590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:49.6590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:49.6718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:49.6718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 17:54:49.7622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 17:54:49.7787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:49.7787", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:49.7787", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:49.7787", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:49.7787", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:49.8670", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622085,\"createdOn\":\"2026-03-07T17:54:49.865Z\",\"updatedOn\":\"2026-03-07T17:54:49.865Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:49.8670", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:49.8670", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:49.8670", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:49.8808", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:49.8808", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:49.9718", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:49.9815", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:50.0810", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622087,\"createdOn\":\"2026-03-07T17:54:50.080Z\",\"updatedOn\":\"2026-03-07T17:54:50.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:50.0810", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:50.0810", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:50.0810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:50.0956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:50.0956", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 17:54:50.1842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 17:54:50.1990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:50.1990", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:50.1990", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:50.1990", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:50.1990", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:50.2862", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622089,\"createdOn\":\"2026-03-07T17:54:50.286Z\",\"updatedOn\":\"2026-03-07T17:54:50.286Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:50.2862", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:50.2862", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:50.2862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:50.3020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:50.3020", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 17:54:50.3875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 17:54:50.4107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:50.4107", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:50.4107", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:50.4107", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:50.4107", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:50.5012", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622091,\"createdOn\":\"2026-03-07T17:54:50.499Z\",\"updatedOn\":\"2026-03-07T17:54:50.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:50.5012", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:50.5012", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:50.5012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:50.5109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:50.5109", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.5993", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:50.6088", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:50.6204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:50.6204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:50.6204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:50.7091", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622093,\"createdOn\":\"2026-03-07T17:54:50.707Z\",\"updatedOn\":\"2026-03-07T17:54:50.707Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:50.7091", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:50.7091", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:50.7091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:50.7219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:50.7219", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 17:54:50.8119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 17:54:50.8300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:50.8300", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:50.8300", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:50.8300", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:50.8300", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:50.9200", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622095,\"createdOn\":\"2026-03-07T17:54:50.918Z\",\"updatedOn\":\"2026-03-07T17:54:50.918Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:50.9200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:50.9200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:50.9200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:50.9341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:50.9341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:51.0222", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:51.0222", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:51.0222", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.0222", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 17:54:51.0270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 17:54:51.0468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:54:51.0468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:51.0468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:51.0468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:51.0468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:51.1368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622097,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:54:51.135Z\",\"updatedOn\":\"2026-03-07T17:54:51.135Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:51.1368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:51.1368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:51.1368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:54:51.1518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:54:51.1518", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.2396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:51.2471", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:51.3440", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622099,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:54:51.344Z\",\"updatedOn\":\"2026-03-07T17:54:51.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:51.3440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:51.3440", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:51.3440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:54:51.3611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:54:51.3611", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 17:54:51.4501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 17:54:51.4738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:54:51.4738", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:51.4738", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:51.4738", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:51.4738", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622101,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:54:51.561Z\",\"updatedOn\":\"2026-03-07T17:54:51.561Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:54:51.5626", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:51.6968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:51.6968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 17:54:51.6984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 17:54:51.7167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:54:51.7167", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:51.7167", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:51.7167", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:51.7167", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622103,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:54:51.807Z\",\"updatedOn\":\"2026-03-07T17:54:51.807Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:54:51.8088", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 17:54:51.9102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 17:54:51.9259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 17:54:51.9259", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:51.9259", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:51.9259", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:51.9259", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:52.0133", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622105,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T17:54:52.012Z\",\"updatedOn\":\"2026-03-07T17:54:52.012Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:52.0133", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:52.0133", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:52.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 17:54:52.0300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 17:54:52.0300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:54:52.1172", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 17:54:52.1263", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:54:52.1263", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:52.1263", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 17:54:52.1263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 17:54:52.1378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 17:54:52.1378", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 17:54:52.1378", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 17:54:52.1378", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 17:54:52.1378", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 17:54:52.2329", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622107,\"createdOn\":\"2026-03-07T17:54:52.231Z\",\"updatedOn\":\"2026-03-07T17:54:52.231Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 17:54:52.2329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 17:54:52.2329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 17:54:52.2329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 17:54:52.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 17:54:52.2480", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 17:54:52.3283", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 17:54:52.3283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 17:54:52.3283", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 17:54:52.3283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:55:04.1664", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:55:04.1676", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:55:04.1836", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:55:04.1836", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:55:04.6953", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:55:04.6953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:55:04.7009", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:55:04.7153", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:55:05.2449", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:55:05.2449", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:55:05.2449", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:55:05.2449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:55:05.8718", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 17:58:04.1946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 17:58:04.1946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 17:58:04.2000", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 17:58:04.2261", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:58:04.7470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:58:04.7470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 17:58:04.7470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 17:58:04.7649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:58:05.3061", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:58:05.3061", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 17:58:05.3061", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 17:58:05.3236", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 17:58:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 17:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 17:58:05.9137", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 17:58:05.9137", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 17:58:05.9137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:01:04.1408", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:01:04.1408", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:01:04.1476", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:01:04.1669", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:01:04.6792", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:01:04.6792", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:01:04.6792", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:01:04.6960", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:01:05.2434", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:01:05.2434", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:01:05.2434", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:01:05.2570", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:01:05.8511", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:04:04.1765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:04:04.1923", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:04:04.2070", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:04:04.7232", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:04:04.7232", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:04:04.7232", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:04:04.7382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:04:05.2789", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:04:05.2789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:04:05.2789", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:04:05.2947", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:04:05.9215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:04:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:04:05.9411", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:04:05.9411", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:07:04.1884", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:07:04.2083", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:07:04.7268", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:07:04.7268", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:07:04.7268", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:07:04.7417", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:07:05.2809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:07:05.2809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:07:05.2809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:07:05.3026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:07:05.8900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 18:09:48.4179", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 18:09:48.4370", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:09:48.4370", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:09:48.4370", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:09:48.4370", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:09:48.4370", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622109,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:09:48.573Z\",\"updatedOn\":\"2026-03-07T18:09:48.573Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:09:48.5752", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:09:48.6867", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:09:48.6867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:09:48.6867", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:09:48.6867", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:10:04.1506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:10:04.1513", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:10:04.1700", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:10:04.7104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:10:04.7104", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:10:04.7164", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:10:04.7617", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:10:05.3637", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:10:05.3637", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:10:05.3718", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:10:05.3905", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:10:06.0063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:10:06.0170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:10:06.0170", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:10:06.0296", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:10:06.0296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:13:04.2387", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:13:04.2387", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:13:04.2445", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:13:04.2748", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:13:04.8012", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:13:04.8086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:13:04.8086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:13:04.8267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:13:05.4158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:13:05.4158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:13:05.4158", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:13:05.4424", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:13:06.0416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:16:04.1496", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:16:04.1608", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:16:04.1608", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:16:04.1608", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:16:04.6897", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:16:04.6920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:16:04.6920", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:16:04.6920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:16:05.2717", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:16:05.2717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:16:05.2717", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:16:05.2860", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:16:05.9460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:16:05.9583", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:16:05.9583", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:19:04.1717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:19:04.1717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:19:04.1793", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:19:04.2018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:19:04.7321", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:19:04.7321", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:19:04.7356", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:19:04.7356", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:19:05.2951", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:19:05.2991", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:19:05.2991", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:19:05.2991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:19:05.9043", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:19:05.9072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:22:04.2397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:22:04.2397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:22:04.2494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:22:04.2640", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:22:04.7817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:22:04.7817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:22:04.7817", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:22:04.7945", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:22:05.3406", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:22:05.3426", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:22:05.3426", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:22:05.3426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:22:05.9683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 18:24:48.5023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 18:24:48.5173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:48.5173", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:48.5173", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:48.5173", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:48.5173", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:48.6595", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622111,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:48.658Z\",\"updatedOn\":\"2026-03-07T18:24:48.658Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:48.6595", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:48.6595", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:48.6595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:48.6688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:48.6688", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.7571", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:48.7618", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:48.8590", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622113,\"createdOn\":\"2026-03-07T18:24:48.859Z\",\"updatedOn\":\"2026-03-07T18:24:48.859Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:48.8590", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:48.8590", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:48.8590", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:48.8749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:48.8749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:48.9597", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 18:24:48.9632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 18:24:48.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:48.9831", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:48.9831", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:48.9831", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:48.9831", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:49.0704", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622115,\"createdOn\":\"2026-03-07T18:24:49.071Z\",\"updatedOn\":\"2026-03-07T18:24:49.071Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:49.0727", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:49.0727", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:49.0727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:49.0727", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:49.0727", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 18:24:49.1732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 18:24:49.1901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:49.1901", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:49.1901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:49.1901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:49.1901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:49.2772", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622117,\"createdOn\":\"2026-03-07T18:24:49.277Z\",\"updatedOn\":\"2026-03-07T18:24:49.277Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:49.2772", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:49.2772", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:49.2772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:49.2772", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:49.2914", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.3787", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:49.3877", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:49.4781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622119,\"createdOn\":\"2026-03-07T18:24:49.484Z\",\"updatedOn\":\"2026-03-07T18:24:49.484Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:49.4781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:49.4781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:49.4781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:49.5012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:49.5012", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:49.5877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:49.5877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 18:24:49.5893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 18:24:49.6060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:49.6060", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:49.6060", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:49.6060", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:49.6060", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:49.6950", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622121,\"createdOn\":\"2026-03-07T18:24:49.693Z\",\"updatedOn\":\"2026-03-07T18:24:49.693Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:49.6950", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:49.6950", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:49.6950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:49.7099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:49.7099", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.7986", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:49.8077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622123,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:49.905Z\",\"updatedOn\":\"2026-03-07T18:24:49.905Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:49.9053", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:49.9970", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:50.0133", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:50.1114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622125,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:50.111Z\",\"updatedOn\":\"2026-03-07T18:24:50.111Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:50.1114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:50.1114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:50.1114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:50.1262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:50.1262", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:50.2093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:50.2093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:50.2093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.2093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.2093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.2156", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:50.2156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:50.2156", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.2156", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 18:24:50.2156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 18:24:50.2295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:50.2295", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:50.2295", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:50.2295", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:50.2295", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:50.3159", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622127,\"createdOn\":\"2026-03-07T18:24:50.317Z\",\"updatedOn\":\"2026-03-07T18:24:50.317Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:50.3159", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:50.3159", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:50.3159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:50.3320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:50.3320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.4231", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:50.4341", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:50.4473", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:50.5344", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622129,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:50.533Z\",\"updatedOn\":\"2026-03-07T18:24:50.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:50.5344", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:50.5344", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:50.5344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:50.5515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:50.5515", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 18:24:50.6379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 18:24:50.6569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:50.6569", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:50.6569", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:50.6569", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:50.6569", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:50.7446", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622131,\"createdOn\":\"2026-03-07T18:24:50.748Z\",\"updatedOn\":\"2026-03-07T18:24:50.748Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:50.7446", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:50.7446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:50.7446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:50.7622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:50.7622", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:50.8500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:50.8587", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:50.8587", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:50.8587", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 18:24:50.8587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 18:24:50.8698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:50.8698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:50.8698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:50.8698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:50.8698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:50.9525", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622133,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:50.957Z\",\"updatedOn\":\"2026-03-07T18:24:50.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:50.9525", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:50.9525", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:50.9525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:50.9679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:50.9679", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 18:24:51.0567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 18:24:51.0761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:51.0761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:51.0761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:51.0761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:51.0761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:51.1622", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622135,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:51.163Z\",\"updatedOn\":\"2026-03-07T18:24:51.163Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:51.1622", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:51.1622", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:51.1622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:51.1793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:51.1793", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.2667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:51.2756", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:51.3756", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622137,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:51.375Z\",\"updatedOn\":\"2026-03-07T18:24:51.375Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:51.3756", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:51.3756", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:51.3756", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:51.3906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:51.3906", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:51.4776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:51.4776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 18:24:51.4803", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 18:24:51.5059", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:51.5059", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:51.5059", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:51.5059", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:51.5059", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:51.5934", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622139,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:51.593Z\",\"updatedOn\":\"2026-03-07T18:24:51.593Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:51.5934", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:51.5934", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:51.5934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:51.6096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:51.6096", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:51.6918", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:51.6918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:51.6918", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.6918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:51.6984", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:51.7959", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622141,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:51.797Z\",\"updatedOn\":\"2026-03-07T18:24:51.797Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:51.7959", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:51.7959", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:51.7959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:51.8116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:51.8116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:51.8966", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:51.8966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:51.8966", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 18:24:51.9005", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 18:24:51.9196", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:51.9196", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:51.9196", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:51.9196", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:51.9196", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:52.0156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622143,\"createdOn\":\"2026-03-07T18:24:52.015Z\",\"updatedOn\":\"2026-03-07T18:24:52.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:52.0156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:52.0156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:52.0156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:52.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:52.0260", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.1135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:52.1220", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:52.2225", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622145,\"createdOn\":\"2026-03-07T18:24:52.222Z\",\"updatedOn\":\"2026-03-07T18:24:52.222Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:52.2225", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:52.2225", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:52.2225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:52.2414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:52.2414", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 18:24:52.3265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 18:24:52.3490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:52.3490", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:52.3490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:52.3490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:52.3490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:52.4295", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622147,\"createdOn\":\"2026-03-07T18:24:52.436Z\",\"updatedOn\":\"2026-03-07T18:24:52.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:52.4295", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:52.4295", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:52.4295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:52.4477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:52.4477", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.5345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:52.5429", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:52.6444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622149,\"createdOn\":\"2026-03-07T18:24:52.644Z\",\"updatedOn\":\"2026-03-07T18:24:52.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:52.6444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:52.6444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:52.6444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:52.6603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:52.6603", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 18:24:52.7472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 18:24:52.7669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:52.7669", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:52.7669", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:52.7669", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:52.7669", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:52.8558", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622151,\"createdOn\":\"2026-03-07T18:24:52.854Z\",\"updatedOn\":\"2026-03-07T18:24:52.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:52.8558", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:52.8558", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:52.8558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:52.8717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:52.8717", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:52.9586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:52.9586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:52.9586", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.9586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.9586", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:52.9629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:52.9629", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:52.9629", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:52.9629", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 18:24:52.9629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 18:24:52.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:52.9819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:52.9819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:52.9819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:52.9819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:53.0711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622153,\"createdOn\":\"2026-03-07T18:24:53.069Z\",\"updatedOn\":\"2026-03-07T18:24:53.069Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:53.0711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:53.0729", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:53.0729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:53.0729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:53.0882", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.1761", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:53.1846", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:53.2846", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622155,\"createdOn\":\"2026-03-07T18:24:53.283Z\",\"updatedOn\":\"2026-03-07T18:24:53.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:53.2846", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:53.2846", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:53.2846", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:53.3015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:53.3015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 18:24:53.3894", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 18:24:53.4108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:53.4108", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:53.4108", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:53.4108", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:53.4108", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:53.4996", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622157,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:53.499Z\",\"updatedOn\":\"2026-03-07T18:24:53.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:53.4996", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:53.4996", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:53.4996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:53.5104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:53.5104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.5980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:53.6036", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622159,\"createdOn\":\"2026-03-07T18:24:53.699Z\",\"updatedOn\":\"2026-03-07T18:24:53.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:24:53.7007", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 18:24:53.7976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 18:24:53.8130", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 18:24:53.8130", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:24:53.8130", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:24:53.8130", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:24:53.8130", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:24:53.8998", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622161,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T18:24:53.899Z\",\"updatedOn\":\"2026-03-07T18:24:53.899Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:24:53.8998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:24:53.8998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:24:53.8998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 18:24:53.9101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 18:24:53.9101", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:24:53.9978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:24:53.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 18:24:53.9978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:24:53.9978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:25:04.1639", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:25:04.1639", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:25:04.1695", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:25:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:25:04.7307", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:25:04.7307", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:25:04.7307", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:25:04.7477", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:25:05.3049", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:25:05.3077", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:25:05.3077", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:25:05.3077", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:25:05.9074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:25:05.9199", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:25:05.9199", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:25:05.9199", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:28:04.1771", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:28:04.1771", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:28:04.1819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:28:04.2090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:28:04.7290", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:28:04.7290", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:28:04.7290", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:28:04.7452", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:28:05.2966", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:28:05.2966", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:28:05.2966", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:28:05.3271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:28:05.9595", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:31:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:31:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:31:04.1630", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:31:04.1847", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:31:04.7086", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:31:04.7086", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:31:04.7086", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:31:04.7271", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:31:05.2676", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:31:05.2747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:31:05.2747", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:31:05.2891", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:31:05.9099", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:31:05.9256", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:31:05.9256", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:34:04.1506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:34:04.1506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:34:04.1506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:34:04.1564", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:34:04.1722", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:34:04.7223", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:34:04.7223", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:34:04.7223", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:34:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:34:05.5494", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:34:05.5494", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:34:05.5494", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:34:05.5636", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:34:06.1852", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:34:06.1896", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:37:04.2171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:37:04.2476", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:37:04.7672", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:37:04.7672", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:37:04.7672", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:37:04.7822", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:37:05.3282", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:37:05.3282", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:37:05.3282", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:37:05.3428", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:37:05.9295", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:37:05.9369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:37:05.9369", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:37:05.9369", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:37:05.9369", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 18:39:48.5106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 18:39:48.5286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:39:48.5286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:39:48.5286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:39:48.5286", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:39:48.5286", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:39:48.6579", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622163,\"createdOn\":\"2026-03-07T18:39:48.662Z\",\"updatedOn\":\"2026-03-07T18:39:48.662Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:39:48.6579", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:39:48.6579", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:39:48.6579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:39:48.6787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:39:48.6787", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 18:39:48.7627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 18:39:48.7869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:39:48.7869", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:39:48.7869", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:39:48.7869", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:39:48.7869", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:39:48.8745", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622165,\"createdOn\":\"2026-03-07T18:39:48.873Z\",\"updatedOn\":\"2026-03-07T18:39:48.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:39:48.8745", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:39:48.8745", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:39:48.8745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:39:48.8887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:39:48.8887", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:39:48.9775", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:39:48.9775", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:39:48.9775", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:39:48.9785", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:39:48.9945", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:39:48.9945", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:39:49.0827", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622167,\"createdOn\":\"2026-03-07T18:39:49.080Z\",\"updatedOn\":\"2026-03-07T18:39:49.080Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:39:49.0827", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:39:49.0827", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:39:49.0827", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:39:49.0960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:39:49.0960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:39:49.1854", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:39:49.1854", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:39:49.1854", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:39:49.1854", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:40:04.1846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:40:04.1967", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:40:04.1967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:40:04.7437", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:40:04.7437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:40:04.7437", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:40:04.7437", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:40:05.3148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:40:05.3148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:40:05.3218", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:40:05.3218", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:40:05.9323", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:43:04.1960", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:43:04.2166", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:43:04.7483", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:43:04.7483", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:43:04.7483", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:43:04.7664", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:43:05.3092", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:43:05.3092", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:43:05.3092", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:43:05.3268", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:43:06.2278", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:43:06.2407", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:46:04.1749", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:46:04.1989", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:46:04.7117", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:46:04.7117", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:46:04.7117", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:46:04.7263", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:46:05.2871", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:46:05.2871", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:46:05.2871", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:46:05.3009", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:46:05.9131", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:46:05.9248", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:46:05.9248", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:49:04.1429", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:49:04.1558", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:49:04.1558", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:49:04.1716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:49:04.6891", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:49:04.6891", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:49:04.6891", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:49:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:49:05.2693", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:49:05.2693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:49:05.2693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:49:05.2835", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:49:05.8835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:49:05.8931", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:49:05.8931", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:49:05.8931", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:52:04.1975", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:52:04.1975", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:52:04.2032", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:52:04.2152", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:52:04.2409", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:52:04.7733", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:52:04.7733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:52:04.7733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:52:04.7874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:52:05.6560", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:52:05.6560", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:52:05.6560", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:52:05.6698", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:52:06.2559", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:52:06.2633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:52:06.2633", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:52:06.2633", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:52:06.2633", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 18:54:48.4675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 18:54:48.4842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:48.4842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:48.4842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:48.4842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:48.4842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:48.6152", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622169,\"createdOn\":\"2026-03-07T18:54:48.614Z\",\"updatedOn\":\"2026-03-07T18:54:48.614Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:48.6152", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:48.6152", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:48.6152", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:48.6227", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:48.6227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.7108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:48.7156", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622171,\"createdOn\":\"2026-03-07T18:54:48.810Z\",\"updatedOn\":\"2026-03-07T18:54:48.810Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:48.8116", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:48.9075", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:48.9184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:49.0173", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622173,\"createdOn\":\"2026-03-07T18:54:49.015Z\",\"updatedOn\":\"2026-03-07T18:54:49.015Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:49.0173", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:49.0173", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:49.0173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:49.0324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:49.0324", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 18:54:49.1208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 18:54:49.1399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:49.1399", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:49.1399", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:49.1399", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:49.1399", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:49.2264", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622175,\"createdOn\":\"2026-03-07T18:54:49.227Z\",\"updatedOn\":\"2026-03-07T18:54:49.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:49.2264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:49.2264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:49.2264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:49.2382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:49.2382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 18:54:49.3260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 18:54:49.3450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:49.3450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:49.3450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:49.3450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:49.3450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:49.4334", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622177,\"createdOn\":\"2026-03-07T18:54:49.432Z\",\"updatedOn\":\"2026-03-07T18:54:49.432Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:49.4334", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:49.4334", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:49.4334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:49.4473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:49.4473", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.5262", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:49.5465", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:49.5465", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.5465", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 18:54:49.5465", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 18:54:49.5579", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:49.5579", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:49.5579", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:49.5579", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:49.5579", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:49.6462", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622179,\"createdOn\":\"2026-03-07T18:54:49.644Z\",\"updatedOn\":\"2026-03-07T18:54:49.644Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:49.6462", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:49.6462", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:49.6462", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:49.6627", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:49.6627", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 18:54:49.7502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 18:54:49.7669", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:49.7669", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:49.7669", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:49.7669", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:49.7669", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:49.8550", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622181,\"createdOn\":\"2026-03-07T18:54:49.854Z\",\"updatedOn\":\"2026-03-07T18:54:49.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:49.8550", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:49.8550", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:49.8550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:49.8686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:49.8686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:49.9574", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:49.9574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:49.9621", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:50.0647", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622183,\"createdOn\":\"2026-03-07T18:54:50.063Z\",\"updatedOn\":\"2026-03-07T18:54:50.063Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:50.0647", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:50.0647", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:50.0647", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:50.0828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:50.0828", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.1776", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:50.1864", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:50.1864", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.1864", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 18:54:50.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 18:54:50.1864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:50.1967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:50.1967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:50.1967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:50.1967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:50.2836", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622185,\"createdOn\":\"2026-03-07T18:54:50.283Z\",\"updatedOn\":\"2026-03-07T18:54:50.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:50.2836", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:50.2836", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:50.2836", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:50.2934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:50.2934", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:50.3777", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:50.3777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:50.3777", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.3777", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 18:54:50.3849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 18:54:50.4032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:50.4032", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:50.4032", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:50.4032", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:50.4032", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:50.4912", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622187,\"createdOn\":\"2026-03-07T18:54:50.489Z\",\"updatedOn\":\"2026-03-07T18:54:50.489Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:50.4912", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:50.4912", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:50.4912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:50.5047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:50.5047", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 18:54:50.5921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 18:54:50.6122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:50.6122", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:50.6122", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:50.6122", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:50.6122", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:50.7019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622189,\"createdOn\":\"2026-03-07T18:54:50.704Z\",\"updatedOn\":\"2026-03-07T18:54:50.704Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:50.7019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:50.7019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:50.7019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:50.7153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:50.7153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:50.8018", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:50.8093", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:50.9081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622191,\"createdOn\":\"2026-03-07T18:54:50.907Z\",\"updatedOn\":\"2026-03-07T18:54:50.907Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:50.9081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:50.9081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:50.9081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:50.9220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:50.9220", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:51.0054", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:51.0054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:51.0054", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.0054", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 18:54:51.0105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:51.0249", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:51.0249", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:51.0249", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:51.0249", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:51.1135", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622193,\"createdOn\":\"2026-03-07T18:54:51.111Z\",\"updatedOn\":\"2026-03-07T18:54:51.111Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:51.1135", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:51.1135", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:51.1135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:51.1321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:51.1321", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.2197", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:51.2329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:51.2329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.2329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 18:54:51.2329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 18:54:51.2441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:51.2441", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:51.2441", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:51.2441", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:51.2441", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:51.3312", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622195,\"createdOn\":\"2026-03-07T18:54:51.331Z\",\"updatedOn\":\"2026-03-07T18:54:51.331Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:51.3312", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:51.3312", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:51.3312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:51.3459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:51.3459", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:51.4298", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:51.4298", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 18:54:51.4342", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 18:54:51.4490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:51.4490", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:51.4490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:51.4490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:51.4490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:51.5343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622197,\"createdOn\":\"2026-03-07T18:54:51.536Z\",\"updatedOn\":\"2026-03-07T18:54:51.536Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:51.5343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:51.5343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:51.5343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:51.5503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:51.5503", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 18:54:51.6376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 18:54:51.6567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:51.6567", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:51.6567", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:51.6567", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:51.6567", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:51.7414", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622199,\"createdOn\":\"2026-03-07T18:54:51.744Z\",\"updatedOn\":\"2026-03-07T18:54:51.744Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:51.7414", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:51.7414", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:51.7414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:51.7544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:51.7544", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 18:54:51.8391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 18:54:51.8632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:51.8632", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:51.8632", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:51.8632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:51.8632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:51.9514", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622201,\"createdOn\":\"2026-03-07T18:54:51.950Z\",\"updatedOn\":\"2026-03-07T18:54:51.950Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:51.9514", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:51.9514", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:51.9514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:51.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:51.9661", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.0480", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:52.0659", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:52.0659", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.0659", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 18:54:52.0659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 18:54:52.0771", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:52.0771", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:52.0771", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:52.0771", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:52.0771", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:52.1642", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622203,\"createdOn\":\"2026-03-07T18:54:52.163Z\",\"updatedOn\":\"2026-03-07T18:54:52.163Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:52.1642", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:52.1642", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:52.1642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:52.1750", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:52.1750", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:52.2576", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:52.2576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 18:54:52.2624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 18:54:52.2792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:52.2792", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:52.2792", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:52.2792", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:52.2792", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:52.3628", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622205,\"createdOn\":\"2026-03-07T18:54:52.365Z\",\"updatedOn\":\"2026-03-07T18:54:52.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:52.3628", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:52.3628", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:52.3628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:52.3852", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:52.3852", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.4726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:52.4787", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:52.5751", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622207,\"createdOn\":\"2026-03-07T18:54:52.575Z\",\"updatedOn\":\"2026-03-07T18:54:52.575Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:52.5751", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:52.5751", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:52.5751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:52.5893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:52.5893", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.6764", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:52.6882", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:52.6882", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.6882", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 18:54:52.6882", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 18:54:52.6982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:52.6982", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:52.6982", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:52.6982", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:52.6982", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:52.7861", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622209,\"createdOn\":\"2026-03-07T18:54:52.784Z\",\"updatedOn\":\"2026-03-07T18:54:52.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:52.7861", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:52.7861", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:52.7861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:52.8001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:52.8001", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 18:54:52.8872", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 18:54:52.9019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:52.9019", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:52.9019", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:52.9019", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:52.9019", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:52.9810", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622211,\"createdOn\":\"2026-03-07T18:54:52.988Z\",\"updatedOn\":\"2026-03-07T18:54:52.988Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:52.9810", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:52.9810", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:52.9810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:53.0049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:53.0049", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.0912", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:53.1064", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:53.1064", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.1064", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 18:54:53.1064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 18:54:53.1206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:53.1206", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:53.1206", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:53.1206", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:53.1206", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:53.2097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622213,\"createdOn\":\"2026-03-07T18:54:53.209Z\",\"updatedOn\":\"2026-03-07T18:54:53.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:53.2097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:53.2097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:53.2097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:53.2195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:53.2195", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:53.3057", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:53.3057", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:53.3057", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.3057", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 18:54:53.3082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 18:54:53.3243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:53.3243", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:53.3243", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:53.3243", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:53.3243", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:53.4126", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622215,\"createdOn\":\"2026-03-07T18:54:53.412Z\",\"updatedOn\":\"2026-03-07T18:54:53.412Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:53.4126", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:53.4126", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:53.4126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:53.4232", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:53.4232", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 18:54:53.5098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 18:54:53.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:53.5326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:53.5326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:53.5326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:53.5326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:53.6225", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622217,\"createdOn\":\"2026-03-07T18:54:53.623Z\",\"updatedOn\":\"2026-03-07T18:54:53.623Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:53.6225", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:53.6225", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:53.6225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:53.6386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:53.6386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:53.7239", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:53.7239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:53.7239", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 18:54:53.7283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 18:54:53.7482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:53.7482", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:53.7482", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:53.7482", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:53.7482", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:53.8482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622219,\"createdOn\":\"2026-03-07T18:54:53.848Z\",\"updatedOn\":\"2026-03-07T18:54:53.848Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:53.8482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:53.8482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:53.8482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:53.8615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:53.8615", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:53.9492", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:53.9624", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 18:54:53.9624", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 18:54:53.9831", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:53.9831", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:53.9831", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:53.9831", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:53.9831", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622221,\"createdOn\":\"2026-03-07T18:54:54.070Z\",\"updatedOn\":\"2026-03-07T18:54:54.070Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:54.0718", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 18:54:54.1684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 18:54:54.1878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:54.1878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:54.1878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:54.1878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:54.1878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:54.2741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622223,\"createdOn\":\"2026-03-07T18:54:54.273Z\",\"updatedOn\":\"2026-03-07T18:54:54.273Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:54.2747", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:54.2747", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:54.2747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:54.2747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:54.2747", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 18:54:54.3716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 18:54:54.4149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:54.4149", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:54.4154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:54.4154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:54.4154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:54.5027", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622225,\"createdOn\":\"2026-03-07T18:54:54.501Z\",\"updatedOn\":\"2026-03-07T18:54:54.501Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:54.5027", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:54.5027", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:54.5027", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:54.5228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:54.5228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 18:54:54.6096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 18:54:54.6250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:54.6250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:54.6250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:54.6250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:54.6250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:54.7123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622227,\"createdOn\":\"2026-03-07T18:54:54.711Z\",\"updatedOn\":\"2026-03-07T18:54:54.711Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:54.7123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:54.7123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:54.7123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:54.7396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:54.7396", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 18:54:54.8265", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 18:54:54.8449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:54.8449", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:54.8449", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:54.8449", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:54.8449", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622229,\"createdOn\":\"2026-03-07T18:54:54.931Z\",\"updatedOn\":\"2026-03-07T18:54:54.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:54.9323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 18:54:55.0296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 18:54:55.0459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:55.0459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:55.0459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:55.0459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:55.0459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:55.1338", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622231,\"createdOn\":\"2026-03-07T18:54:55.132Z\",\"updatedOn\":\"2026-03-07T18:54:55.132Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:55.1343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:55.1343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:55.1343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:55.1343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:55.1343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 18:54:55.2326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 18:54:55.2626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:55.2626", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:55.2626", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:55.2626", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:55.2626", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:55.3501", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622233,\"createdOn\":\"2026-03-07T18:54:55.349Z\",\"updatedOn\":\"2026-03-07T18:54:55.349Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:55.3501", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:55.3501", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:55.3501", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:55.3599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:55.3599", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 18:54:55.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 18:54:55.4760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:55.4760", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:55.4760", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:55.4760", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:55.4760", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:55.5633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622235,\"createdOn\":\"2026-03-07T18:54:55.562Z\",\"updatedOn\":\"2026-03-07T18:54:55.562Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:55.5633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:55.5633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:55.5633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:55.5729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:55.5729", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.6597", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:55.6653", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:55.7630", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622237,\"createdOn\":\"2026-03-07T18:54:55.761Z\",\"updatedOn\":\"2026-03-07T18:54:55.761Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:55.7630", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:55.7630", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:55.7630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:55.7630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:55.7745", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:54:55.8623", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 18:54:55.8690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 18:54:55.9676", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622239,\"createdOn\":\"2026-03-07T18:54:55.967Z\",\"updatedOn\":\"2026-03-07T18:54:55.967Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 18:54:55.9676", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 18:54:55.9676", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 18:54:55.9676", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 18:54:55.9794", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 18:54:55.9794", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 18:54:56.0662", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 18:54:56.0662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 18:54:56.0662", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 18:54:56.0662", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:55:04.1941", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:55:04.1941", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:55:04.1995", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:55:04.2146", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:55:04.7366", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:55:04.7366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:55:04.7366", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:55:04.7514", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:55:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:55:05.2913", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:55:05.2913", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:55:05.3090", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:55:05.9104", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:55:05.9181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 18:58:04.2303", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 18:58:04.2404", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 18:58:04.2621", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:58:04.8138", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:58:04.8205", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 18:58:04.8205", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 18:58:04.8449", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:58:05.3954", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:58:05.3970", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 18:58:05.3970", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 18:58:05.4126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 18:58:06.0047", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 18:58:06.0072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:01:04.1368", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:01:04.1368", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:01:04.1441", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:01:04.1623", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:01:04.6783", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:01:04.6783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:01:04.6783", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:01:04.6990", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:01:05.2575", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:01:05.2575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:01:05.2575", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:01:05.2703", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:01:05.8656", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:04:04.1514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:04:04.1514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:04:04.1647", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:04:04.1724", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:04:04.1894", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:04:04.7123", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:04:04.7123", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:04:04.7123", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:04:04.7280", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:04:05.2867", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:04:05.2867", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:04:05.2867", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:04:05.3036", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:04:05.9070", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:07:04.1953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:07:04.1953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:07:04.2019", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:07:04.2179", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:07:04.7399", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:07:04.7399", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:07:04.7399", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:07:04.7542", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:07:05.3008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:07:05.3008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:07:05.3008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:07:05.3150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:07:05.9291", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:07:05.9291", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:07:05.9291", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:07:05.9334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:47.6500", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:47.6500", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/HOS\/WT-\/26\/00043\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Hosur\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5583\"}]}" } { "timestamp": "2026-03-07 19:09:47.6500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:47.6500", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:47.6500", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:47.6657", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:47.6657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/HOS\/WT-\/26\/00043\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5583?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:47.7603", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/HOS\/WT-\/26\/00043 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/HOS\/WT-\/26\/00043 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Hosur

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5583?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622242,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:47.855Z\",\"updatedOn\":\"2026-03-07T19:09:47.855Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/WT-\/26\/00102\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5584\"}]}" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:47.8565", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:47.8681", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:47.8681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/WT-\/26\/00102\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5584?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:47.9605", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/WT-\/26\/00102 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/COI\/WT-\/26\/00102 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Coimbatore

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5584?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622244,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:48.049Z\",\"updatedOn\":\"2026-03-07T19:09:48.049Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.0497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/KHA\/WT-\/26\/00043\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Khardi\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5585\"}]}" } { "timestamp": "2026-03-07 19:09:48.0568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:48.0568", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.0568", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:48.0568", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:48.0568", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/KHA\/WT-\/26\/00043\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Khardi\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5585?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:48.1530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/KHA\/WT-\/26\/00043 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/KHA\/WT-\/26\/00043 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Khardi

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5585?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622246,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:48.240Z\",\"updatedOn\":\"2026-03-07T19:09:48.240Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.2410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/ROO\/WT-\/26\/00043\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Roorkee\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5586\"}]}" } { "timestamp": "2026-03-07 19:09:48.2462", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:48.2462", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.2462", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:48.2462", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:48.2462", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/ROO\/WT-\/26\/00043\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5586?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:48.3408", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/ROO\/WT-\/26\/00043 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/ROO\/WT-\/26\/00043 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Roorkee

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5586?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622248,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:48.427Z\",\"updatedOn\":\"2026-03-07T19:09:48.427Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.4278", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/KAR\/WT-\/26\/00043\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Karjan\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5587\"}]}" } { "timestamp": "2026-03-07 19:09:48.4336", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:48.4336", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.4336", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:48.4336", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:48.4336", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/KAR\/WT-\/26\/00043\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Karjan\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5587?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:48.5284", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/KAR\/WT-\/26\/00043 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/KAR\/WT-\/26\/00043 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Karjan

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5587?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622250,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:48.614Z\",\"updatedOn\":\"2026-03-07T19:09:48.614Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.6153", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/CET\/WT-\/26\/00043\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Central Team\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 12:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5588\"}]}" } { "timestamp": "2026-03-07 19:09:48.6201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:48.6201", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.6201", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 19:09:48.6201", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 19:09:48.6201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/CET\/WT-\/26\/00043\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 12:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5588?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:48.7127", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.7994", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/CET\/WT-\/26\/00043 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/CET\/WT-\/26\/00043 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Central Team

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 12:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5588?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622252,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:48.798Z\",\"updatedOn\":\"2026-03-07T19:09:48.798Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.7994", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.7994", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.7994", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 19:09:48.7994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.8139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:48.8139", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:09:48.8139", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:48.8215", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:48.9197", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622253,\"createdOn\":\"2026-03-07T19:09:48.919Z\",\"updatedOn\":\"2026-03-07T19:09:48.919Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:48.9197", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:48.9197", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:48.9197", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:09:48.9313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:09:48.9313", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:09:49.0140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:09:49.0285", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:09:49.0398", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:09:49.0398", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:09:49.1264", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622255,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:09:49.125Z\",\"updatedOn\":\"2026-03-07T19:09:49.125Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:09:49.1264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:09:49.1264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:09:49.1264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:09:49.1474", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:09:49.1474", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:09:49.2396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:09:49.2396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:09:49.2396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:09:49.2396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:10:04.1697", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:10:04.1810", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:10:04.1810", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:10:04.7179", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:10:04.7179", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:10:04.7179", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:10:04.7350", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:10:05.2764", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:10:05.2764", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:10:05.2764", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:10:05.2900", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:10:05.8408", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:10:05.8535", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:10:05.8535", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:13:04.1724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:13:04.1724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:13:04.1777", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:13:04.1941", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:13:04.7177", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:13:04.7177", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:13:04.7177", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:13:04.7352", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:13:05.2955", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:13:05.2955", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:13:05.3026", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:13:05.3026", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:13:05.9148", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:13:05.9283", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:13:05.9283", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:13:05.9283", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:16:04.1865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:16:04.1865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:16:04.1927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:16:04.2134", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:16:04.7272", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:16:04.7272", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:16:04.7272", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:16:04.7426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:16:05.3163", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:16:05.3163", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:16:05.3163", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:16:05.3319", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:16:05.9251", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:16:05.9395", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:16:05.9395", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:19:04.1600", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:19:04.1726", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:19:04.1726", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:19:04.1921", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:19:04.7079", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:19:04.7079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:19:04.7079", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:19:04.7267", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:19:05.2823", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:19:05.2823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:19:05.2823", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:19:05.2972", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:19:05.8767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:22:04.2552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:22:04.2552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:22:04.2642", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:22:04.2841", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:22:04.8273", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:22:04.8273", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:22:04.8273", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:22:04.8664", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:22:05.4317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:22:05.4349", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:22:05.4349", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:22:05.4530", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:22:06.0502", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:22:06.0599", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:22:06.0599", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:22:06.0599", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 19:24:48.3770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 19:24:48.3922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:48.3922", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:48.3922", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:48.3922", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:48.3922", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622260,\"createdOn\":\"2026-03-07T19:24:48.525Z\",\"updatedOn\":\"2026-03-07T19:24:48.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:48.5271", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 19:24:48.6209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 19:24:48.6405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:48.6405", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:48.6405", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:48.6405", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:48.6405", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622262,\"createdOn\":\"2026-03-07T19:24:48.728Z\",\"updatedOn\":\"2026-03-07T19:24:48.728Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:48.7292", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 19:24:48.8266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 19:24:48.8415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:48.8415", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:48.8415", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:48.8415", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:48.8415", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622264,\"createdOn\":\"2026-03-07T19:24:48.929Z\",\"updatedOn\":\"2026-03-07T19:24:48.929Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:48.9300", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 19:24:49.0251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 19:24:49.0464", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:49.0464", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:49.0464", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:49.0464", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:49.0464", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622266,\"createdOn\":\"2026-03-07T19:24:49.134Z\",\"updatedOn\":\"2026-03-07T19:24:49.134Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:49.1348", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.2333", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:49.2456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:49.3442", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622268,\"createdOn\":\"2026-03-07T19:24:49.343Z\",\"updatedOn\":\"2026-03-07T19:24:49.343Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:49.3442", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:49.3442", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:49.3442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:49.3608", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:49.3608", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:49.4406", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:49.4406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 19:24:49.4509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 19:24:49.4725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:49.4725", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:49.4725", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:49.4725", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:49.4725", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:49.5697", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622270,\"createdOn\":\"2026-03-07T19:24:49.564Z\",\"updatedOn\":\"2026-03-07T19:24:49.564Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:49.5697", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:49.5714", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:49.5714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:49.5861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:49.5861", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.6751", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:49.6839", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:49.7835", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622272,\"createdOn\":\"2026-03-07T19:24:49.781Z\",\"updatedOn\":\"2026-03-07T19:24:49.781Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:49.7835", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:49.7835", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:49.7835", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:49.7971", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:49.7971", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 19:24:49.8847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 19:24:49.9004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:49.9004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:49.9004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:49.9004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:49.9004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:49.9892", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622274,\"createdOn\":\"2026-03-07T19:24:49.988Z\",\"updatedOn\":\"2026-03-07T19:24:49.988Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:49.9892", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:49.9892", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:49.9892", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:50.0015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:50.0015", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:50.0857", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:50.0857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:50.0857", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.0857", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 19:24:50.0916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 19:24:50.1075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:50.1075", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:50.1075", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:50.1075", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:50.1075", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:50.1931", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622276,\"createdOn\":\"2026-03-07T19:24:50.196Z\",\"updatedOn\":\"2026-03-07T19:24:50.196Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:50.1931", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:50.1931", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:50.1931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:50.2055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:50.2055", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.2934", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:50.3063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:50.4086", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622278,\"createdOn\":\"2026-03-07T19:24:50.410Z\",\"updatedOn\":\"2026-03-07T19:24:50.410Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:50.4086", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:50.4086", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:50.4086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:50.4294", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:50.4299", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.5132", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:50.5296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:50.5296", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.5296", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 19:24:50.5296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 19:24:50.5404", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:50.5404", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:50.5404", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:50.5404", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:50.5404", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:50.6275", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622280,\"createdOn\":\"2026-03-07T19:24:50.629Z\",\"updatedOn\":\"2026-03-07T19:24:50.629Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:50.6275", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:50.6275", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:50.6275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:50.6421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:50.6421", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.7325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:50.7427", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:50.8396", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622282,\"createdOn\":\"2026-03-07T19:24:50.840Z\",\"updatedOn\":\"2026-03-07T19:24:50.840Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:50.8396", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:50.8396", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:50.8396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:50.8544", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:50.8544", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:50.9396", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:50.9494", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:50.9612", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:50.9612", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:51.0449", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622284,\"createdOn\":\"2026-03-07T19:24:51.048Z\",\"updatedOn\":\"2026-03-07T19:24:51.048Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:51.0449", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:51.0449", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:51.0449", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:51.0628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:51.0628", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 19:24:51.1515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 19:24:51.1707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:51.1707", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:51.1707", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:51.1707", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:51.1707", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:51.2601", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622286,\"createdOn\":\"2026-03-07T19:24:51.258Z\",\"updatedOn\":\"2026-03-07T19:24:51.258Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:51.2601", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:51.2601", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:51.2601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:51.2749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:51.2749", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:51.3640", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:51.3640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:51.3640", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.3640", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.3640", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.3672", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:51.3672", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:51.3672", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.3672", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 19:24:51.3672", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 19:24:51.3842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:51.3842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:51.3842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:51.3842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:51.3842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:51.4740", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622288,\"createdOn\":\"2026-03-07T19:24:51.472Z\",\"updatedOn\":\"2026-03-07T19:24:51.472Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:51.4740", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:51.4740", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:51.4740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:51.4901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:51.4901", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.5757", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:51.5930", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:51.5930", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.5930", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 19:24:51.5930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 19:24:51.6040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:51.6040", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:51.6040", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:51.6040", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:51.6040", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:51.6897", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622290,\"createdOn\":\"2026-03-07T19:24:51.690Z\",\"updatedOn\":\"2026-03-07T19:24:51.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:51.6897", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:51.6897", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:51.6897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:51.7011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:51.7011", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:51.7877", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:51.7877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:51.7877", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.7877", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 19:24:51.7896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 19:24:51.8141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:51.8141", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:51.8141", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:51.8141", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:51.8141", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:51.8970", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622292,\"createdOn\":\"2026-03-07T19:24:51.901Z\",\"updatedOn\":\"2026-03-07T19:24:51.901Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:51.8970", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:51.8970", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:51.9034", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:51.9153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:51.9153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.0037", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:52.0097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:52.1081", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622294,\"createdOn\":\"2026-03-07T19:24:52.107Z\",\"updatedOn\":\"2026-03-07T19:24:52.107Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:52.1081", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:52.1081", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:52.1081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:52.1228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:52.1228", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:52.2079", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:52.2079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:52.2079", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.2079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 19:24:52.2127", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 19:24:52.2290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:52.2290", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:52.2290", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:52.2290", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:52.2290", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:52.3169", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622296,\"createdOn\":\"2026-03-07T19:24:52.316Z\",\"updatedOn\":\"2026-03-07T19:24:52.316Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:52.3169", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:52.3169", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:52.3169", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:52.3297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:52.3297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 19:24:52.4157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 19:24:52.4310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:52.4310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:52.4310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:52.4310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:52.4310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:52.5159", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622298,\"createdOn\":\"2026-03-07T19:24:52.518Z\",\"updatedOn\":\"2026-03-07T19:24:52.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:52.5159", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:52.5159", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:52.5159", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:52.5357", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:52.5357", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:52.6147", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:52.6147", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:52.6147", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.6147", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 19:24:52.6247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 19:24:52.6425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:52.6425", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:52.6425", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:52.6425", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:52.6425", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622300,\"createdOn\":\"2026-03-07T19:24:52.729Z\",\"updatedOn\":\"2026-03-07T19:24:52.729Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:52.7304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:52.8251", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:52.8360", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:52.9270", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622302,\"createdOn\":\"2026-03-07T19:24:52.935Z\",\"updatedOn\":\"2026-03-07T19:24:52.935Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:52.9378", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:52.9378", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:52.9378", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:52.9516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:52.9516", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 19:24:53.0417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 19:24:53.0632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:53.0632", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:53.0632", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:53.0632", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:53.0632", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:53.1558", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622304,\"createdOn\":\"2026-03-07T19:24:53.154Z\",\"updatedOn\":\"2026-03-07T19:24:53.154Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:53.1558", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:53.1558", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:53.1558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:53.1686", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:53.1686", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.2667", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:53.2768", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:53.3755", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622306,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:24:53.374Z\",\"updatedOn\":\"2026-03-07T19:24:53.374Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:53.3755", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:53.3755", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:53.3755", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:24:53.3957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:24:53.3957", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 19:24:53.4850", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 19:24:53.4988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:24:53.4988", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:53.4988", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:53.4988", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:53.4988", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:53.5888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622308,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:24:53.587Z\",\"updatedOn\":\"2026-03-07T19:24:53.587Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:53.5888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:53.5888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:53.5888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:24:53.6038", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:24:53.6038", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.6891", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:53.6996", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:53.7957", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622310,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:24:53.795Z\",\"updatedOn\":\"2026-03-07T19:24:53.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:53.7957", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:53.7957", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:53.7957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:24:53.7957", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:24:53.8051", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:53.8918", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:53.9008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:53.9008", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:53.9008", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 19:24:53.9008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 19:24:53.9270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:53.9270", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:53.9270", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:53.9270", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:53.9270", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:54.0148", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622312,\"createdOn\":\"2026-03-07T19:24:54.013Z\",\"updatedOn\":\"2026-03-07T19:24:54.013Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:54.0148", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:54.0148", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:54.0148", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:54.0241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:54.0241", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:54.1104", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:54.1175", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622314,\"createdOn\":\"2026-03-07T19:24:54.214Z\",\"updatedOn\":\"2026-03-07T19:24:54.214Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:54.2154", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 19:24:54.3126", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 19:24:54.3263", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:54.3263", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:54.3263", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:54.3263", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:54.3263", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:54.4140", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622316,\"createdOn\":\"2026-03-07T19:24:54.413Z\",\"updatedOn\":\"2026-03-07T19:24:54.413Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:54.4140", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:54.4140", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:54.4153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:54.4153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:54.4153", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 19:24:54.5135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 19:24:54.5389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:54.5389", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:54.5389", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:54.5395", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:54.5395", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:54.6266", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622318,\"createdOn\":\"2026-03-07T19:24:54.626Z\",\"updatedOn\":\"2026-03-07T19:24:54.626Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:54.6266", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:54.6266", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:54.6266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:54.6381", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:54.6381", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:54.7250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:54.7250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:54.7250", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.7250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:54.7274", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:54.8299", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622320,\"createdOn\":\"2026-03-07T19:24:54.828Z\",\"updatedOn\":\"2026-03-07T19:24:54.828Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:54.8299", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:54.8299", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:54.8299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:24:54.8399", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:24:54.8399", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:24:54.9275", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:24:54.9398", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:24:54.9398", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:54.9398", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 19:24:54.9398", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 19:24:54.9631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:24:54.9631", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:24:54.9631", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:24:54.9631", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:24:54.9631", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:24:55.0509", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622322,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:24:55.050Z\",\"updatedOn\":\"2026-03-07T19:24:55.050Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:24:55.0509", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:24:55.0509", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:24:55.0509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:24:55.0607", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:24:55.0607", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:24:55.1484", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:24:55.1484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:24:55.1484", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:24:55.1484", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:25:04.1723", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:25:04.1801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:25:04.1801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:25:04.1967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:25:04.7110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:25:04.7110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:25:04.7110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:25:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:25:05.2737", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:25:05.2737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:25:05.2737", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:25:05.3027", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:25:05.9062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:25:05.9154", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:25:05.9154", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:25:05.9154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:28:04.1860", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:28:04.1860", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:28:04.1860", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:28:04.1860", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:28:04.1860", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:28:04.1924", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:28:04.2353", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:28:04.7679", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:28:04.7706", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:28:04.7706", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:28:04.7871", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:28:05.3293", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:28:05.3293", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:28:05.3370", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:28:05.3370", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:28:05.9454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.3555", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.3555", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"843\"}]}" } { "timestamp": "2026-03-07 19:30:02.3555", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:02.3621", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:02.5077", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00365\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00365
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622324,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:02.506Z\",\"updatedOn\":\"2026-03-07T19:30:02.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:02.5077", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:02.5077", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:02.5201", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.5201", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 19:30:02.5201", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00365\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/843?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:02.6094", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:02.6094", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:02.6094", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.6123", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.6123", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"844\"}]}" } { "timestamp": "2026-03-07 19:30:02.6123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:02.6123", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:02.6302", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.6302", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:02.6302", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:02.6302", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:02.6302", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:02.7194", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00366\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00366
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622326,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:02.718Z\",\"updatedOn\":\"2026-03-07T19:30:02.718Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:02.7194", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:02.7194", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:02.7323", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.7323", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 19:30:02.7323", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00366\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/844?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:02.8201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:02.8201", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:02.8201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.8201", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:02.8201", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"845\"}]}" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:02.8329", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:02.9307", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00367\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00367
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:22:03 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622328,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:02.932Z\",\"updatedOn\":\"2026-03-07T19:30:02.932Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:02.9307", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:02.9307", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:02.9491", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:02.9491", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 19:30:02.9491", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00367\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:22:03 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/845?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:03.0331", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1197\"}]}" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:03.0386", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.0554", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.0554", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:03.0554", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:03.0554", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:03.0554", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:03.1444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00521\",\"text\":null,\"html\":\"

Dear Rajkumar Pativada,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00521
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 01:55:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622330,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:03.143Z\",\"updatedOn\":\"2026-03-07T19:30:03.143Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:03.1444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:03.1444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:03.1619", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.1619", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1" } { "timestamp": "2026-03-07 19:30:03.1619", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00521\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 01:55:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1197?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:03.2491", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:03.2491", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.2491", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.2491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.2491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1482\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1039\"}]}" } { "timestamp": "2026-03-07 19:30:03.2604", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:03.2604", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.2730", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.2730", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:03.2730", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:03.2730", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:03.2730", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:03.3743", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"kumarsamarjeet.19@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00480\",\"text\":null,\"html\":\"

Dear Kumar Samarjeet,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00480
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 26-Nov-2025 11:38:15 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tedt\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622332,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:03.373Z\",\"updatedOn\":\"2026-03-07T19:30:03.373Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:03.3743", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:03.3743", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:03.3923", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.3923", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1482" } { "timestamp": "2026-03-07 19:30:03.3923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918249683426\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00480\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"26-Nov-2025 11:38:15 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tedtLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1039?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"794\"}]}" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:03.4875", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.5101", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.5101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:03.5101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:03.5101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:03.5101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:03.6069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00316\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00316
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:57:40 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: Hyderabad, Andhra Pradesh
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622334,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:03.605Z\",\"updatedOn\":\"2026-03-07T19:30:03.605Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:03.6069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:03.6069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:03.6209", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.6209", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 19:30:03.6209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00316\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:57:40 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: Hyderabad, Andhra Pradesh\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/794?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"797\"}]}" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:03.7062", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.7262", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.7262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:03.7262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:03.7262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:03.7262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00319\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00319
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 30-Oct-2025 11:58:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> test\\nLocation: Delhi
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622336,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:03.814Z\",\"updatedOn\":\"2026-03-07T19:30:03.814Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 19:30:03.8151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00319\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"30-Oct-2025 11:58:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testLocation: Delhi\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/797?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"804\"}]}" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:03.9120", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:03.9326", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:03.9326", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:03.9326", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:03.9326", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:03.9326", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:04.0194", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00326\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00326
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:20 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Had a bruise on ear\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622338,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:04.018Z\",\"updatedOn\":\"2026-03-07T19:30:04.018Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:04.0194", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:04.0194", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:04.0356", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.0356", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 19:30:04.0356", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00326\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:20 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Had a bruise on earLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/804?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:04.1214", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:04.1214", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.1214", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.1214", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.1214", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"812\"}]}" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:04.1314", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:04.2344", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00334\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00334
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:05:16 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: T3F10
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622340,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:04.232Z\",\"updatedOn\":\"2026-03-07T19:30:04.232Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:04.2344", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:04.2344", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:04.2479", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.2479", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 19:30:04.2479", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00334\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:05:16 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: T3F10\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/812?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1305\"}]}" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:04.3353", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.3548", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.3548", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:04.3548", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:04.3548", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:04.3548", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:04.4402", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00007\",\"text\":null,\"html\":\"

Dear Abhinav Srivastava,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00007
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 06-Jan-2026 09:37:53 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622342,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:04.441Z\",\"updatedOn\":\"2026-03-07T19:30:04.441Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:04.4402", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:04.4402", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:04.4569", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.4569", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1761" } { "timestamp": "2026-03-07 19:30:04.4569", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00007\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"06-Jan-2026 09:37:53 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1305?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:04.5394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:04.5394", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.5394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.5394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.5394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"811\"}]}" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:04.5502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:04.6467", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00333\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00333
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:04:06 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622344,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:04.645Z\",\"updatedOn\":\"2026-03-07T19:30:04.645Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:04.6467", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:04.6467", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:04.6640", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.6640", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:04.6640", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00333\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:04:06 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/811?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"813\"}]}" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:04.7558", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.7733", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.7733", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:04.7733", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:04.7733", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:04.7733", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:04.8603", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00335\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00335
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:08:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622346,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:04.860Z\",\"updatedOn\":\"2026-03-07T19:30:04.860Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:04.8603", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:04.8603", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:04.8704", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.8704", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:04.8704", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00335\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:08:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/813?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"816\"}]}" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:04.9577", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:04.9770", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:04.9770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:04.9770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:04.9770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:04.9770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:05.0582", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00338\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00338
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:10:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622348,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:05.063Z\",\"updatedOn\":\"2026-03-07T19:30:05.063Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:05.0582", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:05.0668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:05.0816", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.0816", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:05.0816", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00338\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:10:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/816?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:05.1657", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:05.1657", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.1657", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.1742", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.1742", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"831\"}]}" } { "timestamp": "2026-03-07 19:30:05.1742", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:05.1742", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.1930", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.1930", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:05.1930", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:05.1930", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:05.1930", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:05.2758", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00353\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00353
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:43 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622350,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:05.280Z\",\"updatedOn\":\"2026-03-07T19:30:05.280Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:05.2758", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:05.2758", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:05.2930", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.2930", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:05.2930", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00353\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:43 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/831?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"832\"}]}" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:05.3806", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.3989", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.3989", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:05.3989", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:05.3989", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:05.3989", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:05.5101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00354\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00354
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622352,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:05.485Z\",\"updatedOn\":\"2026-03-07T19:30:05.485Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:05.5101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:05.5101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:05.5266", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.5266", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:05.5266", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00354\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/832?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"833\"}]}" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:05.6137", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:05.6289", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:05.7161", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00355\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00355
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622354,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:05.716Z\",\"updatedOn\":\"2026-03-07T19:30:05.716Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:05.7161", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:05.7161", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:05.7335", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.7335", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:05.7335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00355\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/833?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"834\"}]}" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:05.8201", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:05.8397", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.8397", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:05.8397", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:05.8397", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:05.8397", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00356\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00356
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:52 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622356,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:05.928Z\",\"updatedOn\":\"2026-03-07T19:30:05.928Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:05.9289", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00356\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:52 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/834?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:06.0261", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:06.0261", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.0261", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.0261", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.0261", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"836\"}]}" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:06.0371", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:06.1340", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00358\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00358
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:57 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622358,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:06.133Z\",\"updatedOn\":\"2026-03-07T19:30:06.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:06.1340", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:06.1340", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:06.1509", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.1509", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:06.1509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00358\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:57 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/836?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"837\"}]}" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:06.2393", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.2588", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.2588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:06.2588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:06.2588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:06.2588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:06.3386", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00359\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00359
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:20:59 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622360,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:06.346Z\",\"updatedOn\":\"2026-03-07T19:30:06.346Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:06.3488", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:06.3488", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:06.3667", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.3667", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:06.3667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00359\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:20:59 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/837?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:06.4533", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:06.4533", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.4567", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.4567", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.4567", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"838\"}]}" } { "timestamp": "2026-03-07 19:30:06.4567", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:06.4567", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.4749", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.4749", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:06.4749", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:06.4749", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:06.4749", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:06.5633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00360\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00360
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:02 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622362,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:06.562Z\",\"updatedOn\":\"2026-03-07T19:30:06.562Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:06.5633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:06.5633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:06.5797", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.5804", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:06.5804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00360\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:02 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/838?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"839\"}]}" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:06.6682", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.6836", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.6836", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:06.6836", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:06.6836", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:06.6836", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:06.7772", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00361\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00361
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:05 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622364,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:06.774Z\",\"updatedOn\":\"2026-03-07T19:30:06.774Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:06.7772", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:06.7772", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:06.7921", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.7921", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:06.7921", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00361\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:05 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/839?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:06.8822", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:06.8822", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.8822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.8822", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:06.8822", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"840\"}]}" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:06.8929", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:06.9863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00362\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00362
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:08 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622366,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:06.992Z\",\"updatedOn\":\"2026-03-07T19:30:06.992Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:06.9863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:06.9936", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:07.0022", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.0022", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:07.0022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00362\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:08 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/840?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:07.0898", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:07.0898", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.0898", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.0898", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.0898", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"841\"}]}" } { "timestamp": "2026-03-07 19:30:07.1013", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:07.1013", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.1184", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.1184", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:07.1184", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:07.1184", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:07.1184", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:07.2243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00363\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00363
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:11 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622368,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:07.223Z\",\"updatedOn\":\"2026-03-07T19:30:07.223Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:07.2243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:07.2243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:07.2373", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.2373", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:07.2373", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00363\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:11 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/841?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:07.3285", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:07.3285", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.3285", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.3285", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.3285", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"842\"}]}" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:07.3356", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:07.4448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00364\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00364
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:21:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622370,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:07.443Z\",\"updatedOn\":\"2026-03-07T19:30:07.443Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:07.4448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:07.4448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:07.4594", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.4594", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:07.4594", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00364\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:21:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/842?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:07.5471", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:07.5471", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.5471", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.5471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.5471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"857\"}]}" } { "timestamp": "2026-03-07 19:30:07.5548", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:07.5548", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.5651", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.5651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:07.5651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:07.5651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:07.5651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:07.6533", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00376\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00376
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:01:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622372,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:07.652Z\",\"updatedOn\":\"2026-03-07T19:30:07.652Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:07.6533", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:07.6533", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:07.6635", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.6635", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:07.6635", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00376\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:01:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/857?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:07.7519", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:07.7519", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.7519", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.7519", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.7539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"858\"}]}" } { "timestamp": "2026-03-07 19:30:07.7539", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:07.7539", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.7539", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.7682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:07.7682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:07.7682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:07.7682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:07.8557", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00377\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00377
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 06:24:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622374,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:07.854Z\",\"updatedOn\":\"2026-03-07T19:30:07.854Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:07.8557", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:07.8557", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:07.8701", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.8701", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:07.8701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00377\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 06:24:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/858?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:07.9638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:07.9638", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.9638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.9638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:07.9638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"861\"}]}" } { "timestamp": "2026-03-07 19:30:07.9787", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:07.9787", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:07.9890", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:07.9890", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:07.9890", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:07.9890", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:07.9890", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:08.0761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00380\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00380
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 04-Nov-2025 09:19:01 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> hc\\nLocation: Updated Health record - 3
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622376,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:08.075Z\",\"updatedOn\":\"2026-03-07T19:30:08.075Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:08.0761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:08.0761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:08.0937", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.0937", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:08.0937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00380\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 09:19:01 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"hcLocation: Updated Health record - 3\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/861?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:08.1799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:08.1799", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.1799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.1799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.1799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"865\"}]}" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:08.1901", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:08.2863", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00384\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00384
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:05:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bbbbbbbbbbbbbbbbbbbbbbbbbb\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622378,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:08.287Z\",\"updatedOn\":\"2026-03-07T19:30:08.287Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:08.2863", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:08.2863", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:08.3021", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.3021", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:08.3021", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00384\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:05:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bbbbbbbbbbbbbbbbbbbbbbbbbbLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/865?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:08.3900", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:08.3900", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.3900", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.3900", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.3900", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"977\"}]}" } { "timestamp": "2026-03-07 19:30:08.4003", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:08.4003", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.4125", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.4125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:08.4125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:08.4125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:08.4125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:08.5008", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00449\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00449
\\n Reported By:<\/strong> Shreya Ved
\\n Date & Time:<\/strong> 15-Nov-2025 04:43:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> internal bleeding\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622380,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:08.499Z\",\"updatedOn\":\"2026-03-07T19:30:08.499Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:08.5008", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:08.5008", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:08.5115", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.5115", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:08.5115", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00449\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"15-Nov-2025 04:43:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"internal bleedingLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/977?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1295\"}]}" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:08.5989", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.6142", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.6142", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:08.6142", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:08.6142", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:08.6142", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:08.7016", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00004\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00004
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:23:41 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> NA\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622382,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:08.701Z\",\"updatedOn\":\"2026-03-07T19:30:08.701Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:08.7016", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:08.7016", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:08.7158", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.7158", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:08.7158", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00004\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:23:41 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NALocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1295?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1296\"}]}" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:08.8057", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:08.8227", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.8227", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:08.8227", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:08.8227", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:08.8227", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00005\",\"text\":null,\"html\":\"

Dear Lalit Aditya Kola,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00005
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 01:28:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Critical\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622384,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:08.910Z\",\"updatedOn\":\"2026-03-07T19:30:08.910Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 1954" } { "timestamp": "2026-03-07 19:30:08.9112", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00005\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 01:28:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CriticalLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1296?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:09.0114", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:09.0114", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.0114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.0114", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.0114", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"805\"}]}" } { "timestamp": "2026-03-07 19:30:09.0236", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:09.0236", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.0236", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.0236", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:09.0236", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:09.0337", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:09.0337", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:09.1193", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00327\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00327
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:01:31 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622386,\"createdOn\":\"2026-03-07T19:30:09.119Z\",\"updatedOn\":\"2026-03-07T19:30:09.119Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:09.1193", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:09.1193", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:09.1382", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.1382", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 19:30:09.1382", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00327\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:01:31 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/805?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"806\"}]}" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:09.2272", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.2416", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.2416", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:09.2416", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:09.2416", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:09.2416", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:09.3269", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00328\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00328
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:02:00 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> INJURY DUE TO FALL\\nLocation: Hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622388,\"createdOn\":\"2026-03-07T19:30:09.328Z\",\"updatedOn\":\"2026-03-07T19:30:09.328Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:09.3269", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:09.3304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:09.3304", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.3304", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 19:30:09.3304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00328\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:02:00 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"INJURY DUE TO FALLLocation: Hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/806?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:09.4346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:09.4346", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.4346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.4346", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.4346", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"809\"}]}" } { "timestamp": "2026-03-07 19:30:09.4456", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:09.4456", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.4456", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.4456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:09.4456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:09.4553", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:09.4553", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:09.5429", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"aditya.c@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00331\",\"text\":null,\"html\":\"

Dear DebrajTestUser6 Testt,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00331
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:03:34 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622390,\"createdOn\":\"2026-03-07T19:30:09.541Z\",\"updatedOn\":\"2026-03-07T19:30:09.541Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:09.5429", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:09.5429", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:09.5525", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.5525", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2078" } { "timestamp": "2026-03-07 19:30:09.5525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917439381194\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"DebrajTestUser6 Testt\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00331\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:03:34 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/809?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"814\"}]}" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:09.6431", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.6633", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.6633", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:09.6633", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:09.6633", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:09.6633", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00336\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00336
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622392,\"createdOn\":\"2026-03-07T19:30:09.751Z\",\"updatedOn\":\"2026-03-07T19:30:09.751Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:09.7524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00336\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/814?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:09.8545", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:09.8545", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.8545", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.8545", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:09.8545", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"815\"}]}" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:09.8620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:09.9595", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00337\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00337
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:09:58 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622394,\"createdOn\":\"2026-03-07T19:30:09.958Z\",\"updatedOn\":\"2026-03-07T19:30:09.958Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:09.9595", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:09.9595", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:09.9733", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:09.9733", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:09.9733", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00337\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:09:58 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/815?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:10.0602", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:10.0602", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.0602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.0602", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.0651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"817\"}]}" } { "timestamp": "2026-03-07 19:30:10.0651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:10.0651", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.0830", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.0830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:10.0830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:10.0830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:10.0830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:10.1710", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00339\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00339
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:14 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622396,\"createdOn\":\"2026-03-07T19:30:10.169Z\",\"updatedOn\":\"2026-03-07T19:30:10.169Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:10.1710", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:10.1710", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:10.1852", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.1852", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:10.1852", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00339\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:14 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/817?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:10.2675", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:10.2675", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.2675", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.2737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.2737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"818\"}]}" } { "timestamp": "2026-03-07 19:30:10.2737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:10.2737", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.2871", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.2871", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:10.2871", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:10.2871", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:10.2871", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:10.3749", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00340\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00340
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:17 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622398,\"createdOn\":\"2026-03-07T19:30:10.374Z\",\"updatedOn\":\"2026-03-07T19:30:10.374Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:10.3749", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:10.3749", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:10.3917", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.3917", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:10.3917", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00340\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:17 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/818?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:10.4786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:10.4786", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.4786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.4786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.4786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"819\"}]}" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:10.4877", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:10.5790", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00341\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00341
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:19 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622400,\"createdOn\":\"2026-03-07T19:30:10.586Z\",\"updatedOn\":\"2026-03-07T19:30:10.586Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:10.5790", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:10.5790", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:10.5955", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.5955", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:10.5960", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00341\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:19 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/819?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:10.6814", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:10.6814", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.6814", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.6814", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.6814", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"820\"}]}" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:10.6897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:10.7871", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00342\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00342
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:22 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622402,\"createdOn\":\"2026-03-07T19:30:10.788Z\",\"updatedOn\":\"2026-03-07T19:30:10.788Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:10.7871", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:10.7871", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:10.8085", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.8085", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:10.8085", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00342\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:22 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/820?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"821\"}]}" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:10.9088", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:10.9305", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:10.9305", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:10.9305", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:10.9305", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:10.9305", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:11.0162", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00343\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00343
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:25 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622404,\"createdOn\":\"2026-03-07T19:30:11.017Z\",\"updatedOn\":\"2026-03-07T19:30:11.017Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:11.0192", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:11.0192", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:11.0340", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.0340", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:11.0340", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00343\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:25 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/821?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:11.1390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:11.1390", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.1390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.1390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.1390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"822\"}]}" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:11.1466", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:11.2441", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00344\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00344
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:27 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622406,\"createdOn\":\"2026-03-07T19:30:11.243Z\",\"updatedOn\":\"2026-03-07T19:30:11.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:11.2441", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:11.2441", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:11.2583", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.2583", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:11.2583", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00344\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:27 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/822?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"823\"}]}" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:11.3495", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.3673", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.3673", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:11.3673", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:11.3673", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:11.3673", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:11.4551", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00345\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00345
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:30 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622408,\"createdOn\":\"2026-03-07T19:30:11.454Z\",\"updatedOn\":\"2026-03-07T19:30:11.454Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:11.4551", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:11.4551", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:11.4698", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.4698", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:11.4698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00345\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:30 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/823?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:11.5601", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:11.5601", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.5601", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.5601", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.5601", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"824\"}]}" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:11.5678", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:11.6684", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00346\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00346
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:33 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622410,\"createdOn\":\"2026-03-07T19:30:11.668Z\",\"updatedOn\":\"2026-03-07T19:30:11.668Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:11.6684", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:11.6684", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:11.6775", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.6775", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:11.6775", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00346\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:33 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/824?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:11.7661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:11.7661", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.7661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"825\"}]}" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:11.7684", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:11.8599", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00347\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00347
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:36 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622412,\"createdOn\":\"2026-03-07T19:30:11.867Z\",\"updatedOn\":\"2026-03-07T19:30:11.867Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:11.8599", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:11.8599", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:11.8806", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.8806", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:11.8806", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00347\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:36 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/825?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:11.9676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:11.9676", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.9676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.9676", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:11.9676", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"826\"}]}" } { "timestamp": "2026-03-07 19:30:11.9790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:11.9790", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:11.9912", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:11.9912", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:11.9912", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:11.9912", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:11.9912", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:12.0795", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00348\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00348
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:38 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622414,\"createdOn\":\"2026-03-07T19:30:12.078Z\",\"updatedOn\":\"2026-03-07T19:30:12.078Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:12.0795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:12.0804", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:12.0804", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.0804", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:12.0804", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00348\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:38 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/826?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"828\"}]}" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:12.1790", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.1964", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.1964", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:12.1964", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:12.1964", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:12.1964", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00350\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00350
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:44 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622416,\"createdOn\":\"2026-03-07T19:30:12.283Z\",\"updatedOn\":\"2026-03-07T19:30:12.283Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:12.2836", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00350\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:44 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/828?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"829\"}]}" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:12.3795", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.3944", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.3944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:12.3944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:12.3944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:12.3944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:12.4757", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00351\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00351
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:46 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622418,\"createdOn\":\"2026-03-07T19:30:12.481Z\",\"updatedOn\":\"2026-03-07T19:30:12.481Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:12.4757", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:12.4757", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:12.4954", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.4954", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:12.4954", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00351\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:46 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/829?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"830\"}]}" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:12.5822", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.6014", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.6014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:12.6014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:12.6014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:12.6014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00352\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00352
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 31-Oct-2025 12:17:49 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> No\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622420,\"createdOn\":\"2026-03-07T19:30:12.690Z\",\"updatedOn\":\"2026-03-07T19:30:12.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:12.6910", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00352\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"31-Oct-2025 12:17:49 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"NoLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/830?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:12.7881", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:12.7881", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.7881", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.7881", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.7881", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2407\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"866\"}]}" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:12.7991", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:12.8956", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.cot\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00385\",\"text\":null,\"html\":\"

Dear Mounika OSM,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00385
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 11:10:43 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> bjj\\nLocation: hyd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622422,\"createdOn\":\"2026-03-07T19:30:12.898Z\",\"updatedOn\":\"2026-03-07T19:30:12.898Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:12.8956", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:12.8956", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:12.9130", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:12.9130", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2407" } { "timestamp": "2026-03-07 19:30:12.9130", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9181794155445\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00385\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 11:10:43 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"bjjLocation: hyd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/866?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:12.9999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:12.9999", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:12.9999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.9999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:12.9999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"795\"}]}" } { "timestamp": "2026-03-07 19:30:13.0083", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0083", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0083", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"796\"}]}" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"798\"}]}" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"799\"}]}" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"800\"}]}" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"801\"}]}" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0651", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"802\"}]}" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.0907", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"803\"}]}" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1039", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2546\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"807\"}]}" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1181", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"789\"}]}" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1308", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"791\"}]}" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"793\"}]}" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"808\"}]}" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1594", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"810\"}]}" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1788", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2567\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"864\"}]}" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.1916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2629\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"863\"}]}" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:13.2134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:13.3078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"manoharsai566@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00382\",\"text\":null,\"html\":\"

Dear Manohar P,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00382
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 04-Nov-2025 10:37:37 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> tff\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622424,\"createdOn\":\"2026-03-07T19:30:13.307Z\",\"updatedOn\":\"2026-03-07T19:30:13.307Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:13.3078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:13.3078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:13.3227", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.3227", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2629" } { "timestamp": "2026-03-07 19:30:13.3227", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919110581198\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Manohar P\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00382\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"04-Nov-2025 10:37:37 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tffLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/863?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1077\"}]}" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.4090", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.4321", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.4321", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:13.4321", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:13.4321", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:13.4321", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00489\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00489
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 03-Dec-2025 01:31:50 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> none\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622426,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:13.533Z\",\"updatedOn\":\"2026-03-07T19:30:13.533Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 19:30:13.5343", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00489\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"03-Dec-2025 01:31:50 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"noneLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1077?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2764\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1297\"}]}" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.6356", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.6505", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.6505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:13.6505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:13.6505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:13.6505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:13.7377", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00006\",\"text\":null,\"html\":\"

Dear Shreya V,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00006
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 05-Jan-2026 02:58:58 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> CRITICAL PAIN\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622428,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:13.736Z\",\"updatedOn\":\"2026-03-07T19:30:13.736Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:13.7377", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:13.7377", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:13.7523", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.7523", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2764" } { "timestamp": "2026-03-07 19:30:13.7523", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917717731269\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00006\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"05-Jan-2026 02:58:58 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"CRITICAL PAINLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1297?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1388\"}]}" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:13.8372", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:13.8571", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.8571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:13.8571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:13.8571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:13.8571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:13.9452", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00011\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00011
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 09-Jan-2026 05:20:23 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Detailed description\\nLocation: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622430,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:13.944Z\",\"updatedOn\":\"2026-03-07T19:30:13.944Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:13.9452", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:13.9452", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:13.9617", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:13.9617", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 19:30:13.9617", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00011\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 05:20:23 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Detailed descriptionLocation: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1388?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:14.0465", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:14.0465", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.0509", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.0509", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.0509", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1395\"}]}" } { "timestamp": "2026-03-07 19:30:14.0509", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:14.0509", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.0713", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.0713", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:14.0713", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:14.0713", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:14.0713", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:14.1594", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00012\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00012
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 09-Jan-2026 06:41:12 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> det\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622432,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:14.158Z\",\"updatedOn\":\"2026-03-07T19:30:14.158Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:14.1594", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:14.1594", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:14.1753", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.1753", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 19:30:14.1753", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00012\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"09-Jan-2026 06:41:12 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"detLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1395?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:14.2619", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:14.2619", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.2619", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.2619", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.2619", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1404\"}]}" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:14.2698", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:14.3677", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00014\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00014
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 12-Jan-2026 01:25:44 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622434,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:30:14.366Z\",\"updatedOn\":\"2026-03-07T19:30:14.366Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:14.3677", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:14.3677", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:14.3803", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.3803", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 19:30:14.3803", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00014\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"12-Jan-2026 01:25:44 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1404?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:14.4658", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:14.4658", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.4658", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.4658", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.4658", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2881\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1451\"}]}" } { "timestamp": "2026-03-07 19:30:14.4743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:14.4743", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.4743", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.4743", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:14.4743", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:14.4867", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:14.4867", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:14.5694", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"shreya.v@smosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00024\",\"text\":null,\"html\":\"

Dear Kushwanth Immidisetty,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00024
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 20-Jan-2026 06:48:51 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> 1\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622436,\"createdOn\":\"2026-03-07T19:30:14.572Z\",\"updatedOn\":\"2026-03-07T19:30:14.572Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:14.5694", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:14.5694", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:14.5816", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.5816", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2881" } { "timestamp": "2026-03-07 19:30:14.5816", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"917075027960\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Kushwanth Immidisetty\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00024\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"20-Jan-2026 06:48:51 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"1Location: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1451?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:14.6629", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:14.6629", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.6629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.6629", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.6629", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1198\"}]}" } { "timestamp": "2026-03-07 19:30:14.6793", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:14.6793", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.6915", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.6915", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:14.6915", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:14.6915", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:14.6915", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:14.7875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00522\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00522
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:01:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622438,\"createdOn\":\"2026-03-07T19:30:14.789Z\",\"updatedOn\":\"2026-03-07T19:30:14.789Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:14.7875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:14.7875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:14.8048", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.8048", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 19:30:14.8048", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00522\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:01:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"InjuryLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1198?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:14.8906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:14.8906", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.8906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.8968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:14.8968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2905\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1212\"}]}" } { "timestamp": "2026-03-07 19:30:14.8968", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:14.8968", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:14.9114", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:14.9114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:30:14.9114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:30:14.9114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:30:14.9114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:30:15.0054", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"debraj.d@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/25\/00523\",\"text\":null,\"html\":\"

Dear Debraj Dey,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/25\/00523
\\n Reported By:<\/strong> Rajkumar Pativada
\\n Date & Time:<\/strong> 30-Dec-2025 02:31:26 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Injury is on chest and fractures for multiple parts\\nLocation:
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622440,\"createdOn\":\"2026-03-07T19:30:15.005Z\",\"updatedOn\":\"2026-03-07T19:30:15.005Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:30:15.0054", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:30:15.0054", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:30:15.0257", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:15.0257", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2905" } { "timestamp": "2026-03-07 19:30:15.0257", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919485219603\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Debraj Dey\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/25\/00523\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"30-Dec-2025 02:31:26 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Injury is on chest and fractures for multiple partsLocation: \"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1212?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 19:30:15.1097", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2934\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1419\"}]}" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:15.1145", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2982\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1540\"}]}" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 19:30:15.1354", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:15.1482", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 19:30:15.1482", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 19:30:15.1482", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:31:04.1483", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:31:04.1600", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:31:04.1600", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:31:04.1748", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:31:05.5209", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:31:05.5209", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:31:05.5209", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:31:05.5377", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:31:06.7318", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:31:06.7358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:31:06.7358", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:31:06.7358", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:31:07.8268", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:31:07.8302", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:34:04.1451", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:34:04.1562", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:34:04.1562", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:34:04.1723", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:34:04.6947", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:34:04.6947", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:34:04.6947", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:34:04.7137", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:34:05.2661", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:34:05.2661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:34:05.2661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:34:05.2817", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:34:05.9007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:34:05.9066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:37:04.2525", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:37:04.2617", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:37:04.7949", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:37:04.7949", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:37:04.7949", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:37:04.8102", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:37:05.3526", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:37:05.3526", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:37:05.3559", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:37:05.3559", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:37:05.9688", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 19:39:48.4537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 19:39:48.4955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:39:48.4955", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:48.4955", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:48.4955", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:48.4955", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:48.6322", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622443,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:39:48.629Z\",\"updatedOn\":\"2026-03-07T19:39:48.629Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:48.6322", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:48.6322", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:48.6322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:39:48.6408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:39:48.6408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 19:39:48.7292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 19:39:48.7484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:48.7484", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:48.7484", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:48.7484", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:48.7484", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:48.8365", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622445,\"createdOn\":\"2026-03-07T19:39:48.834Z\",\"updatedOn\":\"2026-03-07T19:39:48.834Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:48.8371", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:48.8371", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:48.8371", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:48.8536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:48.8536", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:48.9410", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:48.9468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:49.0490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622447,\"createdOn\":\"2026-03-07T19:39:49.047Z\",\"updatedOn\":\"2026-03-07T19:39:49.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:49.0490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:49.0490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:49.0490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:49.0592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:49.0592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.1475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:49.1532", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:49.1532", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.1532", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 19:39:49.1532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 19:39:49.1657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:49.1657", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:49.1657", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:49.1657", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:49.1657", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:49.2547", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622449,\"createdOn\":\"2026-03-07T19:39:49.252Z\",\"updatedOn\":\"2026-03-07T19:39:49.252Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:49.2547", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:49.2547", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:49.2547", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:49.2652", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:49.2652", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 19:39:49.3539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 19:39:49.3697", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:49.3697", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:49.3697", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:49.3697", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:49.3697", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:49.4585", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622451,\"createdOn\":\"2026-03-07T19:39:49.456Z\",\"updatedOn\":\"2026-03-07T19:39:49.456Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:49.4585", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:49.4585", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:49.4585", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:49.4690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:49.4690", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 19:39:49.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 19:39:49.5801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:49.5801", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:49.5801", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:49.5801", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:49.5801", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:49.6682", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622453,\"createdOn\":\"2026-03-07T19:39:49.666Z\",\"updatedOn\":\"2026-03-07T19:39:49.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:49.6682", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:49.6682", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:49.6682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:49.6818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:49.6818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.7707", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:49.7774", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:49.7774", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.7774", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 19:39:49.7774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 19:39:49.8097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:49.8097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:49.8097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:49.8097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:49.8097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:49.8991", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622455,\"createdOn\":\"2026-03-07T19:39:49.897Z\",\"updatedOn\":\"2026-03-07T19:39:49.897Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:49.8998", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:49.8998", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:49.8998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:49.8998", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:49.8998", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 19:39:49.9978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 19:39:50.0153", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:50.0153", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:50.0153", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:50.0153", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:50.0153", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622457,\"createdOn\":\"2026-03-07T19:39:50.101Z\",\"updatedOn\":\"2026-03-07T19:39:50.101Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:50.1035", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 19:39:50.2023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 19:39:50.2182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:50.2182", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:50.2182", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:50.2182", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:50.2182", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622459,\"createdOn\":\"2026-03-07T19:39:50.304Z\",\"updatedOn\":\"2026-03-07T19:39:50.304Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:50.3069", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 19:39:50.4039", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 19:39:50.4201", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:50.4201", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:50.4201", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:50.4201", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:50.4201", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622461,\"createdOn\":\"2026-03-07T19:39:50.506Z\",\"updatedOn\":\"2026-03-07T19:39:50.506Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:50.5090", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 19:39:50.6069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 19:39:50.6237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:50.6237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:50.6237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:50.6237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:50.6237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622463,\"createdOn\":\"2026-03-07T19:39:50.710Z\",\"updatedOn\":\"2026-03-07T19:39:50.710Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:50.7124", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:50.8144", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:50.8271", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:50.8271", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:50.8271", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 19:39:50.8271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 19:39:50.8374", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:50.8374", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:50.8374", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:50.8374", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:50.8374", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:50.9271", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622465,\"createdOn\":\"2026-03-07T19:39:50.925Z\",\"updatedOn\":\"2026-03-07T19:39:50.925Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:50.9271", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:50.9271", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:50.9271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:50.9481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:50.9481", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.0327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:51.0441", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:51.1439", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622467,\"createdOn\":\"2026-03-07T19:39:51.141Z\",\"updatedOn\":\"2026-03-07T19:39:51.141Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:51.1439", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:51.1439", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:51.1439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:51.1586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:51.1586", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.2609", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:51.2765", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:51.3748", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622469,\"createdOn\":\"2026-03-07T19:39:51.374Z\",\"updatedOn\":\"2026-03-07T19:39:51.374Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:51.3748", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:51.3748", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:51.3748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:51.3866", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:51.3866", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:51.4737", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:51.4737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 19:39:51.4797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 19:39:51.5086", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:51.5086", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:51.5092", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:51.5092", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:51.5092", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:51.5938", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622471,\"createdOn\":\"2026-03-07T19:39:51.595Z\",\"updatedOn\":\"2026-03-07T19:39:51.595Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:51.5938", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:51.5938", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:51.5938", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:51.6167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:51.6167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 19:39:51.7047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 19:39:51.7193", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:51.7193", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:51.7193", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:51.7193", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:51.7193", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:51.8119", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622473,\"createdOn\":\"2026-03-07T19:39:51.809Z\",\"updatedOn\":\"2026-03-07T19:39:51.809Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:51.8119", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:51.8119", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:51.8119", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:51.8273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:51.8273", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:51.9188", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:51.9335", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:52.0313", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622475,\"createdOn\":\"2026-03-07T19:39:52.029Z\",\"updatedOn\":\"2026-03-07T19:39:52.029Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:52.0313", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:52.0313", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:52.0313", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:52.0426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:52.0426", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.1244", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:52.1409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:52.1409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.1409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 19:39:52.1409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 19:39:52.1510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:52.1510", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:52.1510", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:52.1510", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:52.1510", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:52.2389", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622477,\"createdOn\":\"2026-03-07T19:39:52.237Z\",\"updatedOn\":\"2026-03-07T19:39:52.237Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:52.2389", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:52.2389", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:52.2389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:52.2550", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:52.2550", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 19:39:52.3430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 19:39:52.3620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:52.3620", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:52.3620", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:52.3620", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:52.3620", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622479,\"createdOn\":\"2026-03-07T19:39:52.448Z\",\"updatedOn\":\"2026-03-07T19:39:52.448Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:52.4472", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.5489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:52.5613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:52.5613", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.5613", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 19:39:52.5613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 19:39:52.5613", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:52.5715", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:52.5715", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:52.5715", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:52.5715", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:52.6598", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622481,\"createdOn\":\"2026-03-07T19:39:52.657Z\",\"updatedOn\":\"2026-03-07T19:39:52.657Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:52.6598", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:52.6598", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:52.6598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:52.6777", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:52.6777", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 19:39:52.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 19:39:52.7837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:52.7837", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:52.7837", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:52.7837", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:52.7837", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:52.8706", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622483,\"createdOn\":\"2026-03-07T19:39:52.869Z\",\"updatedOn\":\"2026-03-07T19:39:52.869Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:52.8706", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:52.8706", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:52.8706", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:52.8893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:52.8893", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:52.9738", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:52.9738", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:52.9800", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:52.9937", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:53.0921", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622485,\"createdOn\":\"2026-03-07T19:39:53.089Z\",\"updatedOn\":\"2026-03-07T19:39:53.089Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:53.0921", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:53.0921", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:53.0921", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:53.1047", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:53.1047", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.1936", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:53.2004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:53.3014", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622487,\"createdOn\":\"2026-03-07T19:39:53.298Z\",\"updatedOn\":\"2026-03-07T19:39:53.298Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:53.3014", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:53.3014", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:53.3014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:53.3129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:53.3129", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 19:39:53.3999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 19:39:53.4200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:53.4200", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:53.4200", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:53.4200", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:53.4200", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:53.5025", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622489,\"createdOn\":\"2026-03-07T19:39:53.505Z\",\"updatedOn\":\"2026-03-07T19:39:53.505Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:53.5025", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:53.5025", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:53.5025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:53.5172", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:53.5172", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 19:39:53.6041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 19:39:53.6406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:53.6406", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:53.6406", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:53.6406", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:53.6406", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:53.7213", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622491,\"createdOn\":\"2026-03-07T19:39:53.726Z\",\"updatedOn\":\"2026-03-07T19:39:53.726Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:53.7213", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:53.7297", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:53.7297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:53.7297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:53.7297", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 19:39:53.8301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 19:39:53.8455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:53.8455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:53.8455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:53.8455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:53.8455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622493,\"createdOn\":\"2026-03-07T19:39:53.931Z\",\"updatedOn\":\"2026-03-07T19:39:53.931Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:53.9341", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 19:39:54.0290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 19:39:54.0450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:54.0450", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:54.0450", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:54.0450", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:54.0450", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:54.1327", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622495,\"createdOn\":\"2026-03-07T19:39:54.130Z\",\"updatedOn\":\"2026-03-07T19:39:54.130Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:54.1327", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:54.1327", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:54.1338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:54.1561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:54.1561", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:54.2443", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:54.2590", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:54.3463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622497,\"createdOn\":\"2026-03-07T19:39:54.344Z\",\"updatedOn\":\"2026-03-07T19:39:54.344Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:54.3463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:54.3463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:54.3463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:54.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:54.3545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.4421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:54.4475", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:54.4475", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.4475", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 19:39:54.4475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 19:39:54.4662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:54.4662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:54.4662", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:54.4662", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:54.4662", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:54.5548", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622499,\"createdOn\":\"2026-03-07T19:39:54.552Z\",\"updatedOn\":\"2026-03-07T19:39:54.552Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:54.5548", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:54.5548", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:54.5548", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:54.5678", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:54.5678", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 19:39:54.6560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 19:39:54.6784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:54.6784", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:54.6784", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:54.6784", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:54.6784", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:54.7821", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622501,\"createdOn\":\"2026-03-07T19:39:54.780Z\",\"updatedOn\":\"2026-03-07T19:39:54.780Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:54.7821", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:54.7821", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:54.7821", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:54.7922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:54.7922", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:54.8801", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:54.8853", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:55.0019", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622503,\"createdOn\":\"2026-03-07T19:39:55.000Z\",\"updatedOn\":\"2026-03-07T19:39:55.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:55.0019", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:55.0019", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:55.0019", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:55.0187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:55.0187", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 19:39:55.1067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 19:39:55.1334", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:55.1334", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:55.1340", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:55.1340", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:55.1340", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:55.2213", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622505,\"createdOn\":\"2026-03-07T19:39:55.219Z\",\"updatedOn\":\"2026-03-07T19:39:55.219Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:55.2213", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:55.2213", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:55.2213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:55.2314", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:55.2314", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 19:39:55.3280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 19:39:55.3488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:39:55.3488", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:55.3488", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:55.3488", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:55.3488", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622507,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:39:55.434Z\",\"updatedOn\":\"2026-03-07T19:39:55.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:39:55.4363", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.5326", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:55.5440", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:55.6415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622509,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:39:55.639Z\",\"updatedOn\":\"2026-03-07T19:39:55.639Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:55.6415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:55.6415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:55.6415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 19:39:55.6505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 19:39:55.6505", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.7347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:55.7540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:55.7540", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.7540", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 19:39:55.7540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 19:39:55.7636", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:55.7636", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:55.7636", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:55.7636", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:55.7636", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:55.8519", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622511,\"createdOn\":\"2026-03-07T19:39:55.849Z\",\"updatedOn\":\"2026-03-07T19:39:55.849Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:55.8519", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:55.8536", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:55.8536", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:55.8687", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:55.8687", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:55.9563", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:55.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:55.9563", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.9563", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.9563", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:55.9620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:55.9620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:55.9620", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:55.9620", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 19:39:55.9620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 19:39:55.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:55.9819", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:55.9819", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:55.9819", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:55.9819", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:56.0703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622513,\"createdOn\":\"2026-03-07T19:39:56.068Z\",\"updatedOn\":\"2026-03-07T19:39:56.068Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:56.0703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:56.0703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:56.0703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:56.0823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:56.0823", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 19:39:56.1696", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 19:39:56.1936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:56.1936", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:56.1936", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:56.1936", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:56.1936", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:56.2813", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622515,\"createdOn\":\"2026-03-07T19:39:56.279Z\",\"updatedOn\":\"2026-03-07T19:39:56.279Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:56.2813", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:56.2813", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:56.2813", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:56.2951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:56.2951", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:56.3823", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:56.3823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:56.3823", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 19:39:56.3838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 19:39:56.4013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:56.4013", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:56.4013", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:56.4013", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:56.4013", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:56.4875", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622517,\"createdOn\":\"2026-03-07T19:39:56.487Z\",\"updatedOn\":\"2026-03-07T19:39:56.487Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:56.4875", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:56.4875", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:56.4875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:56.5073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:56.5073", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.5955", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:56.6037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:56.7023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622519,\"createdOn\":\"2026-03-07T19:39:56.699Z\",\"updatedOn\":\"2026-03-07T19:39:56.699Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:56.7023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:56.7023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:56.7023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:56.7211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:56.7211", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:56.8099", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:56.8237", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:56.9203", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622521,\"createdOn\":\"2026-03-07T19:39:56.920Z\",\"updatedOn\":\"2026-03-07T19:39:56.920Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:56.9203", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:56.9203", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:56.9203", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:56.9338", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:56.9338", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:57.0213", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:57.0297", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:57.0297", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:57.0297", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 19:39:57.0297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 19:39:57.0400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:57.0400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:57.0400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:57.0400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:57.0400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:57.1272", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622523,\"createdOn\":\"2026-03-07T19:39:57.125Z\",\"updatedOn\":\"2026-03-07T19:39:57.125Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:57.1272", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:57.1272", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:57.1272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:57.1369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:57.1369", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:57.2240", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:57.2240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:57.2240", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:57.2240", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 19:39:57.2277", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 19:39:57.2447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:39:57.2447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:39:57.2447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:39:57.2447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:39:57.2447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:39:57.3324", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622525,\"createdOn\":\"2026-03-07T19:39:57.330Z\",\"updatedOn\":\"2026-03-07T19:39:57.330Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:39:57.3324", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:39:57.3324", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:39:57.3324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:39:57.3461", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:39:57.3461", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:39:57.4327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:39:57.4327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:39:57.4327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:39:57.4327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:40:04.1525", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:40:04.1649", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:40:04.1813", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:40:04.7896", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:40:04.7923", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:40:04.7923", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:40:04.7923", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:40:05.3561", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:40:05.3561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:40:05.3561", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:40:05.3716", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:40:05.9731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:40:05.9789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:40:05.9789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:40:05.9789", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:40:05.9789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:43:04.1731", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:43:04.1731", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:43:04.1781", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:43:04.1986", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:43:04.7343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:43:04.7343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:43:04.7343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:43:04.7577", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:43:05.3215", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:43:05.3215", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:43:05.3215", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:43:05.3382", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:43:05.9409", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:43:05.9451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:46:04.1769", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:46:04.2264", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:46:04.7674", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:46:04.7733", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:46:04.7852", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:46:04.8005", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:46:05.3763", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:46:05.3783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:46:05.3783", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:46:05.4069", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:46:06.0087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:46:06.0305", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:46:06.0337", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:46:06.0337", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:46:06.0337", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:49:04.1634", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:49:04.1714", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:49:04.1957", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:49:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:49:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:49:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:49:04.7275", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:49:05.2812", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:49:05.2812", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:49:05.2812", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:49:05.2812", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:49:05.9088", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:52:04.1893", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:52:04.2008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:52:04.2008", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:52:04.7467", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:52:04.7467", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:52:04.7467", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:52:04.7620", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:52:05.3410", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:52:05.3410", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:52:05.3410", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:52:05.3553", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:52:05.9396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:52:05.9489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:52:05.9489", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:52:05.9489", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:52:05.9489", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 19:54:48.4345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 19:54:48.4564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 19:54:48.4564", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:48.4564", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:48.4564", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:48.4564", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:48.5932", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622527,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T19:54:48.590Z\",\"updatedOn\":\"2026-03-07T19:54:48.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:48.5932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:48.5932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:48.5932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 19:54:48.6017", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 19:54:48.6017", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.6905", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:48.6974", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:48.7932", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622529,\"createdOn\":\"2026-03-07T19:54:48.791Z\",\"updatedOn\":\"2026-03-07T19:54:48.791Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:48.7932", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:48.7932", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:48.7932", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:54:48.8082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:54:48.8082", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 19:54:48.9030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 19:54:48.9221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:54:48.9221", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:48.9221", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:48.9221", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:48.9221", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622531,\"createdOn\":\"2026-03-07T19:54:49.008Z\",\"updatedOn\":\"2026-03-07T19:54:49.008Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:54:49.0102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.1093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:54:49.1228", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:49.1228", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.1228", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 19:54:49.1228", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 19:54:49.1336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:54:49.1336", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:49.1336", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:49.1336", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:49.1336", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:49.2237", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622533,\"createdOn\":\"2026-03-07T19:54:49.220Z\",\"updatedOn\":\"2026-03-07T19:54:49.220Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:49.2264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:49.2264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:49.2264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:54:49.2264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:54:49.2264", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 19:54:49.3272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 19:54:49.3425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:54:49.3425", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:49.3425", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:49.3425", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:49.3425", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:49.4284", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622535,\"createdOn\":\"2026-03-07T19:54:49.429Z\",\"updatedOn\":\"2026-03-07T19:54:49.429Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:49.4284", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:49.4328", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:49.4328", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:54:49.4470", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:54:49.4470", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:54:49.5284", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 19:54:49.5412", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 19:54:49.6372", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622537,\"createdOn\":\"2026-03-07T19:54:49.637Z\",\"updatedOn\":\"2026-03-07T19:54:49.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 19:54:49.6372", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 19:54:49.6372", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 19:54:49.6372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 19:54:49.6488", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 19:54:49.6488", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 19:54:49.7363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 19:54:49.7363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 19:54:49.7363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 19:54:49.7363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:55:04.1474", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:55:04.1474", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:55:04.1563", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:55:04.1638", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:55:04.1638", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:55:04.7008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:55:04.7008", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:55:04.7008", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:55:04.7206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:55:05.2759", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:55:05.2759", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:55:05.2759", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:55:05.2920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:55:05.8695", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:55:05.8833", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:55:05.8833", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:58:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:58:04.1915", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 19:58:04.1915", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 19:58:04.1915", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 19:58:04.1915", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 19:58:04.2130", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:58:04.7256", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:58:04.7256", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 19:58:04.7256", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 19:58:04.7426", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:58:05.3094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:58:05.3094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 19:58:05.3094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 19:58:05.3253", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 19:58:05.9486", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 19:58:05.9570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 19:58:05.9570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 19:58:05.9570", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 19:58:05.9570", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:01:04.1322", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:01:04.1322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:01:04.1412", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:01:04.1649", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:01:04.6916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:01:04.6916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:01:04.6916", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:01:04.7102", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:01:05.2647", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:01:05.2692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:01:05.2692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:01:05.2692", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:01:05.8925", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:04:04.1698", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:04:04.2001", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:04:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:04:04.7171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:04:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:04:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:04:05.2752", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:04:05.2752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:04:05.2752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:04:05.2882", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:04:05.8988", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:04:05.9037", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:07:04.2062", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:07:04.2062", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:07:04.2128", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:07:04.2341", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:07:04.7500", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:07:04.7500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:07:04.7500", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:07:04.7642", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:07:05.3007", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:07:05.3007", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:07:05.3007", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:07:05.3206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:07:05.9512", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:07:05.9629", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:07:05.9629", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:47.6808", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:47.6808", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ASSET_MAINTENANCE_INSPECTION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"UserIds\",\"Value\":\"[1]\"},{\"Key\":\"InspectionUID\",\"Value\":\"I\/TTK\/COI\/WT-\/26\/00103\"},{\"Key\":\"Name\",\"Value\":\"Asset Scheduled Maintenance Inspection\"},{\"Key\":\"Type\",\"Value\":\"WATER TANKER - 3\"},{\"Key\":\"Site\",\"Value\":\"Coimbatore\"},{\"Key\":\"Status\",\"Value\":\"Draft\"},{\"Key\":\"CreatedBy\",\"Value\":\"System\"},{\"Key\":\"CreatedOn\",\"Value\":\"08-Mar-2026 01:39:47 AM\"},{\"Key\":\"InspectionId\",\"Value\":\"5589\"}]}" } { "timestamp": "2026-03-07 20:09:47.6808", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ASSET_MAINTENANCE_INSPECTION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:47.6808", "level": "Info", "severity": "INFO", "message": "### Started processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 20:09:47.6808", "level": "Info", "severity": "INFO", "message": "# Calling SendNotificationForInspectionCreation function for whatsapp and push notification #" } { "timestamp": "2026-03-07 20:09:47.6962", "level": "Debug", "severity": "DEBUG", "message": "Sending notifications for inspection creation to associated user1" } { "timestamp": "2026-03-07 20:09:47.6962", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_notification_for_inspection_asset\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"I\/TTK\/COI\/WT-\/26\/00103\"},{\"type\":\"text\",\"text\":\"Asset Scheduled Maintenance Inspection\"},{\"type\":\"text\",\"text\":\"WATER TANKER - 3\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"System\"},{\"type\":\"text\",\"text\":\"08-Mar-2026 01:39:47 AM\"},{\"type\":\"text\",\"text\":\"Draft\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5589?dlType=viewInspection&orgID=387\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Info", "severity": "INFO", "message": "Sending Inspection Asset creation email notification to user: rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:47.7897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:47.8786", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"A new Inspection - I\/TTK\/COI\/WT-\/26\/00103 has been created from Asset Schedule Maintenance\",\"text\":null,\"html\":\"\\n\\n<\/head>\\n\\n Dear Rajkumar Pativada,

\\n A new inspection I\/TTK\/COI\/WT-\/26\/00103 has been created from Asset Schedule Maintenance.

\\n\\n Inspection Name:<\/b> Asset Scheduled Maintenance Inspection

\\n Type:<\/b> WATER TANKER - 3

\\n Site:<\/b> Coimbatore

\\n Status:<\/b> Draft

\\n Created By:<\/b> System at 08-Mar-2026 01:39:47 AM

\\n\\n You can view the inspection details by clicking the link below:
\\n https:\/\/qa-staging-2.oqsha.com\/#\/inspection\/view\/5589?dlType=viewInspection&orgID=387

\\n\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n<\/body>\\n<\/html>\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622540,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:09:47.877Z\",\"updatedOn\":\"2026-03-07T20:09:47.877Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:47.8786", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:47.8786", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:47.8786", "level": "Info", "severity": "INFO", "message": "### Ended processing Asset Maintenance Inspection Creation Notification ###" } { "timestamp": "2026-03-07 20:09:47.8786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 20:09:48.5565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 20:09:48.5693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:09:48.5693", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:48.5693", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:48.5693", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:48.5693", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622541,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:09:48.664Z\",\"updatedOn\":\"2026-03-07T20:09:48.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:09:48.6660", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 20:09:48.7616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 20:09:48.7780", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:09:48.7780", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:48.7780", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:48.7780", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:48.7780", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:48.8610", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622543,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:09:48.866Z\",\"updatedOn\":\"2026-03-07T20:09:48.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:48.8610", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:48.8681", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:48.8681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:09:48.8681", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:09:48.8681", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 20:09:48.9650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 20:09:48.9848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:48.9848", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:48.9848", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:48.9848", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:48.9848", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:49.0705", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622545,\"createdOn\":\"2026-03-07T20:09:49.071Z\",\"updatedOn\":\"2026-03-07T20:09:49.071Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:49.0705", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:49.0705", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:49.0705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:49.0903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:49.0903", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:49.1782", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:49.1782", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:49.1782", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.1782", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 20:09:49.1800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 20:09:49.1953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:49.1953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:49.1953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:49.1953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:49.1953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:49.2845", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622547,\"createdOn\":\"2026-03-07T20:09:49.282Z\",\"updatedOn\":\"2026-03-07T20:09:49.282Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:49.2845", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:49.2845", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:49.2845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:49.3040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:49.3040", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.3909", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:49.4004", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:49.5206", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622549,\"createdOn\":\"2026-03-07T20:09:49.518Z\",\"updatedOn\":\"2026-03-07T20:09:49.518Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:49.5206", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:49.5206", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:49.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:49.5386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:49.5386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.6287", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:49.6383", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:49.6383", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.6383", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 20:09:49.6383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 20:09:49.6484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:49.6484", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:49.6484", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:49.6484", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:49.6484", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:49.7280", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622551,\"createdOn\":\"2026-03-07T20:09:49.735Z\",\"updatedOn\":\"2026-03-07T20:09:49.735Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:49.7280", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:49.7280", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:49.7280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:49.7509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:49.7509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 20:09:49.8376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 20:09:49.8557", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:49.8557", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:49.8557", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:49.8557", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:49.8557", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:49.9440", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622553,\"createdOn\":\"2026-03-07T20:09:49.942Z\",\"updatedOn\":\"2026-03-07T20:09:49.942Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:49.9440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:49.9446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:49.9446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:49.9446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:49.9446", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 20:09:50.0390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 20:09:50.0604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:50.0604", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:50.0604", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:50.0604", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:50.0604", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:50.1437", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622555,\"createdOn\":\"2026-03-07T20:09:50.147Z\",\"updatedOn\":\"2026-03-07T20:09:50.147Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:50.1494", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:50.1494", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:50.1494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:50.1667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:50.1667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.2495", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:50.2658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:50.2658", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.2658", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 20:09:50.2658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 20:09:50.2774", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:50.2774", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:50.2774", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:50.2774", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:50.2774", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622557,\"createdOn\":\"2026-03-07T20:09:50.365Z\",\"updatedOn\":\"2026-03-07T20:09:50.365Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:50.3660", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.4674", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:50.4760", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:50.5761", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622559,\"createdOn\":\"2026-03-07T20:09:50.574Z\",\"updatedOn\":\"2026-03-07T20:09:50.574Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:50.5761", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:50.5761", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:50.5761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:50.5908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:50.5908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:50.6776", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 20:09:50.6790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 20:09:50.6951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:50.6951", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:50.6951", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:50.6951", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:50.6951", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:50.7859", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622561,\"createdOn\":\"2026-03-07T20:09:50.784Z\",\"updatedOn\":\"2026-03-07T20:09:50.784Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:50.7859", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:50.7859", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:50.7859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:50.8006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:50.8006", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 20:09:50.8861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 20:09:50.9043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:09:50.9043", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:50.9043", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:50.9043", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:50.9043", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:50.9880", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622563,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:09:50.990Z\",\"updatedOn\":\"2026-03-07T20:09:50.990Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:50.9918", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:50.9918", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:50.9918", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:09:51.0068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:09:51.0068", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:51.0922", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:51.1054", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:51.1163", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:51.1163", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:51.1163", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:51.2032", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622565,\"createdOn\":\"2026-03-07T20:09:51.202Z\",\"updatedOn\":\"2026-03-07T20:09:51.202Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:51.2032", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:51.2032", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:51.2032", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:51.2189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:51.2189", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:09:51.3066", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:09:51.3194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:09:51.4210", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622567,\"createdOn\":\"2026-03-07T20:09:51.419Z\",\"updatedOn\":\"2026-03-07T20:09:51.419Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:09:51.4210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:09:51.4210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:09:51.4210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:09:51.4325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:09:51.4325", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:09:51.5210", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:09:51.5210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:09:51.5210", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:09:51.5210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:10:04.1723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:10:04.1723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:10:04.1799", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:10:04.1948", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:10:04.7094", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:10:04.7094", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:10:04.7094", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:10:04.7269", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:10:05.2730", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:10:05.2730", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:10:05.2730", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:10:05.2977", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:10:05.9450", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:13:04.1833", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:13:04.1833", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:13:04.1920", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:13:04.2144", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:13:04.7471", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:13:04.7471", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:13:04.7471", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:13:04.7632", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:13:05.3289", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:13:05.3316", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:13:05.3316", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:13:05.3486", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:13:05.9414", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:13:05.9602", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:13:05.9602", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:16:04.1471", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:16:04.1789", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:16:04.6929", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:16:04.6929", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:16:04.6929", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:16:04.7082", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:16:05.2767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:16:05.2767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:16:05.2820", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:16:05.2820", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:16:05.8830", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:16:05.8910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:16:05.8910", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:16:05.8910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:19:04.1303", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:19:04.1303", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:19:04.1393", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:19:04.1546", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:19:04.6767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:19:04.6767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:19:04.6767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:19:04.6938", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:19:05.2534", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:19:05.2534", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:19:05.2534", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:19:05.2667", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:19:05.8668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:19:05.8741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:19:05.8741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:19:05.8741", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:19:05.8741", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:22:04.1850", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:22:04.2054", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:22:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:22:04.7441", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:22:04.7441", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:22:04.7441", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:22:05.3319", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:22:05.3319", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:22:05.3319", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:22:05.3468", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:22:05.9648", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.5061", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.5061", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:48.5187", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:48.5187", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:48.5187", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 20:24:48.5187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 20:24:48.5299", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:48.5299", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:48.5299", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:48.5299", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:48.5299", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622569,\"createdOn\":\"2026-03-07T20:24:48.664Z\",\"updatedOn\":\"2026-03-07T20:24:48.664Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:48.6654", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 20:24:48.7606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 20:24:48.7761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:48.7761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:48.7761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:48.7761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:48.7761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:48.8640", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622571,\"createdOn\":\"2026-03-07T20:24:48.863Z\",\"updatedOn\":\"2026-03-07T20:24:48.863Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:48.8640", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:48.8663", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:48.8663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:48.8819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:48.8819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:48.9665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:48.9785", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:48.9785", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:48.9785", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 20:24:48.9785", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 20:24:48.9911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:48.9911", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:48.9911", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:48.9911", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:48.9911", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:49.0945", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622573,\"createdOn\":\"2026-03-07T20:24:49.093Z\",\"updatedOn\":\"2026-03-07T20:24:49.093Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:49.0945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:49.0945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:49.0945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:49.1098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:49.1098", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 20:24:49.1979", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 20:24:49.2162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:49.2162", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:49.2162", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:49.2162", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:49.2162", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:49.3102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622575,\"createdOn\":\"2026-03-07T20:24:49.309Z\",\"updatedOn\":\"2026-03-07T20:24:49.309Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:49.3102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:49.3102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:49.3102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:49.3200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:49.3200", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.4076", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:49.4158", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:49.5110", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622577,\"createdOn\":\"2026-03-07T20:24:49.513Z\",\"updatedOn\":\"2026-03-07T20:24:49.513Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:49.5110", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:49.5110", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:49.5110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:49.5267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:49.5267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.6121", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:49.6194", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:49.7175", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622579,\"createdOn\":\"2026-03-07T20:24:49.716Z\",\"updatedOn\":\"2026-03-07T20:24:49.716Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:49.7175", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:49.7175", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:49.7175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:49.7321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:49.7321", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:49.8158", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 20:24:49.8211", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 20:24:49.8414", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:49.8414", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:49.8414", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:49.8414", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:49.8414", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:49.9272", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622581,\"createdOn\":\"2026-03-07T20:24:49.927Z\",\"updatedOn\":\"2026-03-07T20:24:49.927Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:49.9272", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:49.9301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:49.9301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:49.9301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:49.9440", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 20:24:50.0305", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 20:24:50.0472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:50.0472", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:50.0472", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:50.0472", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:50.0472", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:50.1355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622583,\"createdOn\":\"2026-03-07T20:24:50.133Z\",\"updatedOn\":\"2026-03-07T20:24:50.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:50.1355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:50.1355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:50.1355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:50.1601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:50.1601", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 20:24:50.2454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 20:24:50.2649", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:50.2649", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:50.2649", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:50.2649", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:50.2649", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622585,\"createdOn\":\"2026-03-07T20:24:50.351Z\",\"updatedOn\":\"2026-03-07T20:24:50.351Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:50.3502", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 20:24:50.4497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 20:24:50.4679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:50.4679", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:50.4679", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:50.4679", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:50.4679", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:50.5520", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622587,\"createdOn\":\"2026-03-07T20:24:50.554Z\",\"updatedOn\":\"2026-03-07T20:24:50.554Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:50.5520", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:50.5563", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:50.5563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:50.5701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:50.5701", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:50.6580", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:50.6580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:50.6580", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.6580", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.6580", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:24:50.6630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 20:24:50.6630", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:24:50.6630", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.6630", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 20:24:50.6630", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 20:24:50.6834", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 20:24:50.6834", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:24:50.6834", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:24:50.6834", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:24:50.6834", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:24:50.7705", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622589,\"createdOn\":\"2026-03-07T20:24:50.769Z\",\"updatedOn\":\"2026-03-07T20:24:50.769Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:24:50.7705", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:24:50.7705", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:24:50.7705", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 20:24:50.7830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 20:24:50.7830", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:24:50.8707", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:24:50.8707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 20:24:50.8707", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:24:50.8707", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:25:04.1632", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:25:04.1779", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:25:04.1939", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:25:04.7101", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:25:04.7101", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:25:04.7101", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:25:04.7316", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:25:05.2865", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:25:05.2910", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:25:05.2910", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:25:05.2910", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:25:05.8989", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:28:04.1752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:28:04.2041", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:28:04.7352", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:28:04.7392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:28:04.7392", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:28:04.7551", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:28:05.3080", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:28:05.3080", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:28:05.3080", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:28:05.3215", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:28:05.9584", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:31:04.1432", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:31:04.1568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:31:04.1568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:31:04.1758", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:31:04.6882", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:31:04.6882", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:31:04.6882", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:31:04.7147", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:31:05.2668", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:31:05.2668", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:31:05.2668", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:31:05.2922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:31:05.9208", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:31:05.9250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:34:04.1816", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:34:04.1816", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:34:04.1895", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:34:04.2086", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:34:04.7231", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:34:04.7231", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:34:04.7231", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:34:04.7387", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:34:05.2923", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:34:05.2953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:34:05.2953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:34:05.2953", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:34:05.9019", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:34:05.9051", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:37:04.2347", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:37:04.2432", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:37:04.2646", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:37:04.7809", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:37:04.7809", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:37:04.7809", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:37:04.7967", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:37:05.3582", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:37:05.3582", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:37:05.3582", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:37:05.3790", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:37:05.9714", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:37:05.9789", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 20:39:48.4490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 20:39:48.4641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:48.4641", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:48.4641", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:48.4641", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:48.4641", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:48.5987", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622592,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:48.597Z\",\"updatedOn\":\"2026-03-07T20:39:48.597Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:48.5987", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:48.5987", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:48.5987", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:48.6060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:48.6060", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:48.6930", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:48.6930", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:48.6930", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 20:39:48.6935", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:48.7093", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:48.7093", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:48.7093", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:48.7093", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:48.7967", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622594,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:48.795Z\",\"updatedOn\":\"2026-03-07T20:39:48.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:48.7967", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:48.7967", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:48.7967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:48.8076", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:48.8076", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:48.8954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:48.8954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:48.8954", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 20:39:48.8965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 20:39:48.9137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:48.9137", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:48.9137", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:48.9137", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:48.9137", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:49.0011", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622596,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:49.000Z\",\"updatedOn\":\"2026-03-07T20:39:49.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:49.0011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:49.0011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:49.0011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:49.0182", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:49.0182", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 20:39:49.1060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 20:39:49.1198", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:49.1198", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:49.1198", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:49.1198", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:49.1198", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:49.2083", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622598,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:49.206Z\",\"updatedOn\":\"2026-03-07T20:39:49.206Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:49.2083", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:49.2100", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:49.2100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:49.2272", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:49.2272", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.3155", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:49.3261", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:49.3261", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.3261", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 20:39:49.3261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 20:39:49.3359", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:49.3359", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:49.3359", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:49.3359", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:49.3359", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:49.4253", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622600,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:49.423Z\",\"updatedOn\":\"2026-03-07T20:39:49.423Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:49.4253", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:49.4253", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:49.4253", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:49.4438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:49.4438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.5324", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:49.5400", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:49.6343", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622602,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:49.637Z\",\"updatedOn\":\"2026-03-07T20:39:49.637Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:49.6343", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:49.6343", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:49.6343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:49.6525", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:49.6525", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 20:39:49.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 20:39:49.7597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:49.7597", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:49.7597", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:49.7597", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:49.7597", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622604,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:49.846Z\",\"updatedOn\":\"2026-03-07T20:39:49.846Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:49.8512", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:49.9518", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:49.9632", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:49.9632", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:49.9632", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 20:39:49.9632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 20:39:49.9752", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:49.9752", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:49.9752", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:49.9752", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:49.9752", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:50.0640", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622606,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:50.062Z\",\"updatedOn\":\"2026-03-07T20:39:50.062Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:50.0640", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:50.0640", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:50.0640", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:50.0908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:50.0908", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 20:39:50.1786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 20:39:50.1942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:50.1942", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:50.1942", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:50.1942", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:50.1942", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:50.2826", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622608,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:50.281Z\",\"updatedOn\":\"2026-03-07T20:39:50.281Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:50.2826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:50.2826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:50.2826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:50.2981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:50.2981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 20:39:50.3859", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 20:39:50.4041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:50.4041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:50.4041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:50.4041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:50.4041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:50.4895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622610,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:50.491Z\",\"updatedOn\":\"2026-03-07T20:39:50.491Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:50.4895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:50.4950", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:50.4950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:50.5089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:50.5089", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.5968", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:50.6037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:50.7012", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622612,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:50.700Z\",\"updatedOn\":\"2026-03-07T20:39:50.700Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:50.7012", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:50.7012", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:50.7012", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:50.7124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:50.7124", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:50.7994", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:50.8080", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:50.8080", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:50.8080", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 20:39:50.8080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 20:39:50.8195", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:50.8195", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:50.8195", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:50.8195", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:50.8195", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:50.9078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622614,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:50.906Z\",\"updatedOn\":\"2026-03-07T20:39:50.906Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:50.9078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:50.9078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:50.9078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:50.9174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:50.9174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:51.0053", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:51.0053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:51.0053", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.0053", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 20:39:51.0073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 20:39:51.0260", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:51.0260", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:51.0260", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:51.0260", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:51.0260", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:51.1142", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622616,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:51.112Z\",\"updatedOn\":\"2026-03-07T20:39:51.112Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:51.1142", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:51.1154", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:51.1154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:51.1154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:51.1310", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.2140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:51.2288", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:51.2401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:51.2401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:51.2401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:51.3252", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622618,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:51.325Z\",\"updatedOn\":\"2026-03-07T20:39:51.325Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:51.3252", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:51.3252", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:51.3252", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:51.3415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:51.3415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 20:39:51.4290", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 20:39:51.4502", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 20:39:51.4502", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:39:51.4502", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:39:51.4502", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:39:51.4502", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:39:51.5427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622620,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:39:51.540Z\",\"updatedOn\":\"2026-03-07T20:39:51.540Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:39:51.5427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:39:51.5427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:39:51.5427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 20:39:51.5558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 20:39:51.5558", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:39:51.6540", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:39:51.6540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 20:39:51.6540", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:39:51.6540", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:40:04.1612", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:40:04.1612", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:40:04.1698", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:40:04.1797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:40:04.1955", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:40:04.7119", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:40:04.7119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:40:04.7119", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:40:04.7277", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:40:05.2553", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:40:05.2575", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:40:05.2575", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:40:05.2575", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:40:05.8832", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:40:05.8964", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:40:05.8964", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:43:04.1727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:43:04.1727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:43:04.1783", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:43:04.2025", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:43:04.7335", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:43:04.7374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:43:04.7374", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:43:04.7533", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:43:05.2946", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:43:05.2946", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:43:05.2994", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:43:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:43:05.9091", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:46:04.1620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:46:04.1620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:46:04.1710", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:46:04.1920", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:46:04.7110", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:46:04.7110", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:46:04.7110", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:46:04.7281", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:46:05.2801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:46:05.2801", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:46:05.2801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:46:05.2957", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:46:05.8848", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:46:05.8921", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:49:04.1458", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:49:04.1458", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:49:04.1458", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:49:04.1523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:49:04.6936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:49:04.6936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:49:04.6991", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:49:04.6991", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:49:05.2590", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:49:05.2644", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:49:05.2644", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:49:05.2644", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:49:05.9008", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:49:05.9043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:52:04.1939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:52:04.1939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:52:04.2005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:52:04.2208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:52:04.7613", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:52:04.7613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:52:04.7613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:52:04.7764", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:52:05.3331", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:52:05.3364", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:52:05.3364", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:52:05.3364", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:52:05.9693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:52:05.9787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:52:05.9787", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:52:05.9787", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.5175", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.5175", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:54:48.5229", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:54:48.6684", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622622,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:54:48.666Z\",\"updatedOn\":\"2026-03-07T20:54:48.666Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:54:48.6684", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:54:48.6684", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:54:48.6684", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 20:54:48.6770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 20:54:48.6770", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.7660", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:54:48.7718", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:54:48.8709", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622624,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:54:48.870Z\",\"updatedOn\":\"2026-03-07T20:54:48.870Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:54:48.8709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:54:48.8709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:54:48.8709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 20:54:48.8823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 20:54:48.8823", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:54:48.9704", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 20:54:48.9761", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 20:54:49.0741", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622626,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T20:54:49.073Z\",\"updatedOn\":\"2026-03-07T20:54:49.073Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 20:54:49.0741", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 20:54:49.0741", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 20:54:49.0741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 20:54:49.0862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 20:54:49.0862", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 20:54:49.1740", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 20:54:49.1740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 20:54:49.1740", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 20:54:49.1740", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:55:04.3977", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:55:04.4122", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:55:04.4322", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:55:04.9885", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:55:04.9906", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:55:04.9906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:55:05.0101", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:55:05.6082", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:55:05.6082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:55:05.6082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:55:05.6249", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:55:06.2212", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:55:06.2258", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:58:04.1656", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 20:58:04.1734", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 20:58:04.2001", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:58:04.7190", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:58:04.7212", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 20:58:04.7212", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 20:58:04.7436", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:58:05.3005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:58:05.3005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 20:58:05.3005", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 20:58:05.3162", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 20:58:05.9036", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 20:58:05.9036", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 20:58:05.9079", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:01:04.1336", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:01:04.1336", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:01:04.1336", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:01:04.1336", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:01:04.1392", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:01:04.6842", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:01:04.6863", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:01:04.6863", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:01:04.7019", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:01:05.2649", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:01:05.2649", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:01:05.2649", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:01:05.2806", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:01:05.8739", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:04:04.1372", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:04:04.1523", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:04:04.1523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:04:04.6803", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:04:04.6829", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:04:04.6829", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:04:04.7058", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:04:05.2499", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:04:05.2499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:04:05.2499", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:04:05.2630", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:04:05.8481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:04:05.8561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:04:05.8561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:04:05.8561", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:04:05.8561", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:07:04.1917", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:07:04.1917", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:07:04.1971", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:07:04.2150", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:07:04.7351", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:07:04.7351", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:07:04.7351", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:07:04.7515", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:07:05.3062", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:07:05.3062", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:07:05.3062", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:07:05.3206", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:07:05.8973", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:07:05.9016", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 21:09:48.4491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 21:09:48.4682", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:48.4682", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:48.4682", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:48.4682", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:48.4682", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622628,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:48.601Z\",\"updatedOn\":\"2026-03-07T21:09:48.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:48.6026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 21:09:48.6993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 21:09:48.7154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:48.7154", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:48.7154", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:48.7154", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:48.7154", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622630,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:48.802Z\",\"updatedOn\":\"2026-03-07T21:09:48.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:48.8037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:48.8961", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:48.9122", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:49.0109", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622632,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:49.009Z\",\"updatedOn\":\"2026-03-07T21:09:49.009Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:49.0109", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:49.0109", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:49.0109", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:49.0283", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:49.0283", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.1233", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:49.1350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:49.1350", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.1350", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 21:09:49.1350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 21:09:49.1454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:49.1454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:49.1454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:49.1454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:49.1454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:49.2420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622634,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:49.240Z\",\"updatedOn\":\"2026-03-07T21:09:49.240Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:49.2420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:49.2420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:49.2420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:49.2567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:49.2567", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 21:09:49.3485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 21:09:49.3690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:49.3690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:49.3690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:49.3690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:49.3690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:49.4571", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622636,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:49.455Z\",\"updatedOn\":\"2026-03-07T21:09:49.455Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:49.4571", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:49.4580", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:49.4580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:49.4580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:49.4580", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.5559", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:49.5695", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:49.6699", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622638,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:49.668Z\",\"updatedOn\":\"2026-03-07T21:09:49.668Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:49.6699", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:49.6699", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:49.6699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:49.6826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:49.6826", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.7605", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:49.7757", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:49.8781", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622640,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:49.876Z\",\"updatedOn\":\"2026-03-07T21:09:49.876Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:49.8781", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:49.8781", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:49.8781", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:49.8937", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:49.8937", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:49.9807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:49.9915", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:50.0895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622642,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:50.088Z\",\"updatedOn\":\"2026-03-07T21:09:50.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:50.0895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:50.0895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:50.0895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:50.0991", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:50.0991", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.1868", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:50.1990", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:50.1990", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.1990", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 21:09:50.1990", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 21:09:50.2101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:50.2101", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:50.2101", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:50.2101", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:50.2101", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:50.3023", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622644,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:50.301Z\",\"updatedOn\":\"2026-03-07T21:09:50.301Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:50.3023", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:50.3023", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:50.3023", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:50.3177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:50.3177", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.4030", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:50.4115", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:50.5095", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622646,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:50.508Z\",\"updatedOn\":\"2026-03-07T21:09:50.508Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:50.5095", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:50.5095", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:50.5095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:50.5206", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:50.5206", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.6072", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:50.6162", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:50.7123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622648,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:50.712Z\",\"updatedOn\":\"2026-03-07T21:09:50.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:50.7123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:50.7123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:50.7123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:50.7245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:50.7245", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:50.8122", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:50.8186", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:50.9123", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622650,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:50.916Z\",\"updatedOn\":\"2026-03-07T21:09:50.916Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:50.9123", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:50.9123", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:50.9123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:09:50.9335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:09:50.9335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 21:09:51.0212", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 21:09:51.0426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:51.0426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:51.0426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:51.0426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:51.0426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622652,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:51.129Z\",\"updatedOn\":\"2026-03-07T21:09:51.129Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:51.1301", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 21:09:51.2250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 21:09:51.2456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:51.2456", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:51.2456", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:51.2456", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:51.2456", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:51.3296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622654,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:51.336Z\",\"updatedOn\":\"2026-03-07T21:09:51.336Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:51.3296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:51.3296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:51.3296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:51.3534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:51.3534", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:51.4365", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:51.4365", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:51.4365", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.4365", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 21:09:51.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 21:09:51.4629", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:51.4629", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:51.4629", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:51.4629", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:51.4629", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:51.5453", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622656,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:51.548Z\",\"updatedOn\":\"2026-03-07T21:09:51.548Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:51.5453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:51.5453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:51.5453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:51.5576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:51.5576", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:51.6447", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:51.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:51.6447", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.6447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 21:09:51.6486", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 21:09:51.6659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:51.6659", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:51.6659", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:51.6659", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:51.6659", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:51.7518", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622658,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:51.752Z\",\"updatedOn\":\"2026-03-07T21:09:51.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:51.7518", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:51.7518", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:51.7518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:51.7657", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:51.7657", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:51.8461", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 21:09:51.8528", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 21:09:51.8711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:51.8711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:51.8711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:51.8711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:51.8711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622660,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:51.957Z\",\"updatedOn\":\"2026-03-07T21:09:51.957Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:51.9592", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.0606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:52.0701", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:52.1643", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622662,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:52.167Z\",\"updatedOn\":\"2026-03-07T21:09:52.167Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:52.1643", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:52.1643", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:52.1643", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:52.1818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:52.1818", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:52.2693", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:52.2693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:52.2693", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.2693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:52.2702", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:52.3680", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622664,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:52.369Z\",\"updatedOn\":\"2026-03-07T21:09:52.369Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:52.3680", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:52.3680", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:52.3680", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:52.3869", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:52.3869", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 21:09:52.4737", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 21:09:52.4903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:52.4903", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:52.4903", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:52.4903", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:52.4903", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:52.5703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622666,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:52.576Z\",\"updatedOn\":\"2026-03-07T21:09:52.576Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:52.5703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:52.5703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:52.5703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:52.5924", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:52.5924", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.6895", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:52.6970", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:52.6970", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.6970", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 21:09:52.6970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 21:09:52.7081", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:52.7081", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:52.7081", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:52.7081", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:52.7081", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:52.7945", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622668,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:52.794Z\",\"updatedOn\":\"2026-03-07T21:09:52.794Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:52.7945", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:52.7945", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:52.7945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:52.8104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:52.8104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:52.8996", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:52.9163", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:52.9163", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:52.9163", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 21:09:52.9163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 21:09:52.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:52.9264", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:52.9264", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:52.9264", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:52.9264", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622670,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:53.019Z\",\"updatedOn\":\"2026-03-07T21:09:53.019Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:53.0207", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 21:09:53.1186", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 21:09:53.1419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:53.1419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:53.1419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:53.1419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:53.1419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:53.2296", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622672,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:53.228Z\",\"updatedOn\":\"2026-03-07T21:09:53.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:53.2296", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:53.2296", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:53.2296", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:53.2393", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:53.2393", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:53.3266", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:53.3329", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.3329", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 21:09:53.3329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 21:09:53.3497", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:53.3497", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:53.3497", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:53.3497", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:53.3497", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:53.4368", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622674,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:53.435Z\",\"updatedOn\":\"2026-03-07T21:09:53.435Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:53.4368", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:53.4368", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:53.4368", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:53.4463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:53.4463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.5311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:53.5422", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:53.5422", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.5422", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 21:09:53.5422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 21:09:53.5524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:53.5524", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:53.5524", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:53.5524", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:53.5524", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:53.6417", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622676,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:53.640Z\",\"updatedOn\":\"2026-03-07T21:09:53.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:53.6417", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:53.6417", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:53.6417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:53.6529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:53.6529", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 21:09:53.7403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 21:09:53.7558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:53.7558", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:53.7558", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:53.7558", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:53.7558", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:53.8422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622678,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:53.842Z\",\"updatedOn\":\"2026-03-07T21:09:53.842Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:53.8422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:53.8422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:53.8422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:53.8538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:53.8538", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:53.9412", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:53.9412", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:53.9412", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.9412", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:53.9424", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:54.0427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622680,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:54.041Z\",\"updatedOn\":\"2026-03-07T21:09:54.041Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:54.0427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:54.0427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:54.0427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:54.0560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:54.0560", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.1426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:54.1479", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:54.2446", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622682,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:54.243Z\",\"updatedOn\":\"2026-03-07T21:09:54.243Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:54.2446", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:54.2446", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:54.2446", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:54.2873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:54.2873", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.3745", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:54.3853", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:54.3853", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.3853", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 21:09:54.3853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 21:09:54.3953", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:54.3953", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:54.3953", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:54.3953", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:54.3953", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:54.4828", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622684,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:54.482Z\",\"updatedOn\":\"2026-03-07T21:09:54.482Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:54.4828", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:54.4828", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:54.4828", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:54.4994", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:54.4994", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 21:09:54.5862", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 21:09:54.6007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:54.6007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:54.6007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:54.6007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:54.6007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:54.6901", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622686,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:54.688Z\",\"updatedOn\":\"2026-03-07T21:09:54.688Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:54.6901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:54.6901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:54.6901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:54.6981", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:54.6981", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:54.7801", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:54.7801", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:54.7801", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.7801", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:54.7865", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:54.8837", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622688,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:54.886Z\",\"updatedOn\":\"2026-03-07T21:09:54.886Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:54.8837", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:54.8837", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:54.8837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:54.9029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:54.9029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 21:09:54.9902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 21:09:55.0105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:55.0105", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:55.0105", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:55.0105", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:55.0105", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:55.1003", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622690,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:55.098Z\",\"updatedOn\":\"2026-03-07T21:09:55.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:55.1003", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:55.1003", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:55.1003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:55.1156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:55.1156", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.1954", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:55.2128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:55.2128", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.2128", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 21:09:55.2128", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 21:09:55.2250", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:55.2250", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:55.2250", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:55.2250", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:55.2250", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:55.3124", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622692,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:55.311Z\",\"updatedOn\":\"2026-03-07T21:09:55.311Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:55.3124", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:55.3124", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:55.3124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:55.3304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:55.3304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.4154", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:55.4275", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622694,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:55.524Z\",\"updatedOn\":\"2026-03-07T21:09:55.524Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:55.5217", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.6259", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:55.6348", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:55.6454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:55.6454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:55.7261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622696,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:55.729Z\",\"updatedOn\":\"2026-03-07T21:09:55.729Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:55.7261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:55.7261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:55.7261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:55.7437", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:55.7437", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:55.8307", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:55.8307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:55.8307", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.8307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 21:09:55.8325", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 21:09:55.8506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:09:55.8506", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:09:55.8506", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:09:55.8506", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:09:55.8506", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:09:55.9336", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622698,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:09:55.937Z\",\"updatedOn\":\"2026-03-07T21:09:55.937Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:09:55.9336", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:09:55.9336", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:09:55.9336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:09:55.9563", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:09:55.9563", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:09:56.0375", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:09:56.0375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:09:56.0375", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:09:56.0375", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:10:04.1735", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:10:04.1735", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:10:04.1835", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:10:04.2050", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:10:04.7370", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:10:04.7390", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:10:04.7390", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:10:04.7390", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:10:05.3090", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:10:05.3090", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:10:05.3090", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:10:05.3222", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:10:05.9165", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:10:05.9274", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:10:05.9274", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:10:05.9274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:13:04.1582", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:13:04.1853", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:13:04.7050", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:13:04.7050", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:13:04.7050", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:13:04.7219", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:13:05.2551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:13:05.2551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:13:05.2551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:13:05.2825", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:13:05.8817", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:13:05.8939", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:13:05.8939", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:16:04.1541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:16:04.1544", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:16:04.1756", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:16:04.7053", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:16:04.7053", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:16:04.7053", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:16:04.7231", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:16:05.2626", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:16:05.2661", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:16:05.2661", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:16:05.2661", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:16:05.8974", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:16:05.9063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:16:05.9063", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:16:05.9063", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:16:05.9063", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:19:04.2817", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:19:04.2975", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:19:04.2975", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:19:04.3161", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:19:04.8639", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:19:04.8639", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:19:04.8639", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:19:04.8798", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:19:05.4782", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:19:05.4803", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:19:05.4803", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:19:05.4965", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:19:06.0919", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:19:06.1045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:22:04.2128", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:22:04.2278", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:22:04.2278", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:22:04.2471", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:22:04.7701", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:22:04.7701", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:22:04.7733", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:22:04.7733", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:22:05.3327", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:22:05.3327", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:22:05.3365", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:22:05.3365", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:22:05.9244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:22:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:22:05.9312", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:22:05.9312", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:22:05.9312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 21:24:48.5108", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 21:24:48.5266", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:24:48.5266", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:24:48.5266", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:24:48.5266", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:24:48.5266", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:24:48.7375", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622700,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:24:48.735Z\",\"updatedOn\":\"2026-03-07T21:24:48.735Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:24:48.7375", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:24:48.7375", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:24:48.7386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:24:48.7386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:24:48.7386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 21:24:48.8354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 21:24:48.8534", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:24:48.8534", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:24:48.8534", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:24:48.8534", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:24:48.8534", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:24:48.9385", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622702,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:24:48.940Z\",\"updatedOn\":\"2026-03-07T21:24:48.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:24:48.9385", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:24:48.9385", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:24:48.9385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:24:48.9546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:24:48.9546", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:24:49.0426", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:24:49.0518", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:24:49.1507", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622704,\"createdOn\":\"2026-03-07T21:24:49.149Z\",\"updatedOn\":\"2026-03-07T21:24:49.149Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:24:49.1507", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:24:49.1507", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:24:49.1507", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:24:49.1641", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:24:49.1641", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:24:49.2560", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:24:49.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:24:49.2560", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:24:49.2560", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:25:04.2000", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:25:04.2111", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:25:04.2111", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:25:04.2282", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:25:04.7470", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:25:04.7470", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:25:04.7470", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:25:04.7602", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:25:05.3173", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:25:05.3173", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:25:05.3173", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:25:05.3402", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:25:05.9358", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:25:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:25:05.9438", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:25:05.9438", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:25:05.9438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:28:04.1862", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:28:04.1862", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:28:04.1935", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:28:04.2153", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:28:04.7345", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:28:04.7373", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:28:04.7373", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:28:04.7514", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:28:05.2956", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:28:05.2977", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:28:05.2977", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:28:05.2977", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:28:05.8907", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:28:05.8943", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:31:04.1464", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:31:04.1464", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:31:04.1552", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:31:04.1702", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:31:04.6846", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:31:04.6872", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:31:04.6872", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:31:04.7018", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:31:05.5538", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:31:05.5538", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:31:05.5538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:31:05.5691", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:31:06.1765", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:31:06.1868", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:31:06.1868", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:31:06.1868", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:34:04.1743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:34:04.1743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:34:04.1743", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:34:04.1743", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:34:04.1743", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:34:04.1818", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:34:04.2034", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:34:04.7195", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:34:04.7195", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:34:04.7195", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:34:04.7339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:34:05.2874", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:34:05.2874", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:34:05.2923", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:34:05.2923", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:34:05.9423", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:34:05.9481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:34:05.9481", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:34:05.9481", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:34:05.9481", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:37:04.2166", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:37:04.2166", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:37:04.2459", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:37:04.7635", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:37:04.7635", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:37:04.7635", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:37:04.7795", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:37:05.3361", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:37:05.3361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:37:05.3361", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:37:05.3509", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:37:05.9371", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:37:05.9463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:37:05.9463", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:37:05.9463", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:37:05.9463", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 21:39:48.4173", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 21:39:48.4320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:48.4320", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:48.4320", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:48.4320", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:48.4320", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622706,\"createdOn\":\"2026-03-07T21:39:48.565Z\",\"updatedOn\":\"2026-03-07T21:39:48.565Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:48.5667", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 21:39:48.6631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 21:39:48.6769", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:48.6769", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:48.6769", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:48.6769", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:48.6769", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:48.7650", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622708,\"createdOn\":\"2026-03-07T21:39:48.763Z\",\"updatedOn\":\"2026-03-07T21:39:48.763Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:48.7650", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:48.7650", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:48.7650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:48.7728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:48.7728", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:48.8610", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:48.8658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:48.9633", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622710,\"createdOn\":\"2026-03-07T21:39:48.961Z\",\"updatedOn\":\"2026-03-07T21:39:48.961Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:48.9633", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:48.9633", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:48.9633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:48.9740", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:48.9740", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.0566", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:49.0744", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:49.0744", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.0744", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 21:39:49.0744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 21:39:49.0857", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:49.0857", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:49.0857", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:49.0857", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:49.0857", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:49.1747", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622712,\"createdOn\":\"2026-03-07T21:39:49.173Z\",\"updatedOn\":\"2026-03-07T21:39:49.173Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:49.1747", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:49.1747", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:49.1747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:49.1863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:49.1863", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.2724", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:49.2853", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:49.3843", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622714,\"createdOn\":\"2026-03-07T21:39:49.382Z\",\"updatedOn\":\"2026-03-07T21:39:49.382Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:49.3843", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:49.3843", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:49.3843", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:49.3988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:49.3988", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:49.4873", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:49.4873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:49.4873", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.4873", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 21:39:49.4884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:49.5039", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:49.5039", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:49.5039", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:49.5039", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:49.5867", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622716,\"createdOn\":\"2026-03-07T21:39:49.590Z\",\"updatedOn\":\"2026-03-07T21:39:49.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:49.5867", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:49.5867", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:49.5867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:49.6054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:49.6054", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 21:39:49.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 21:39:49.7145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:49.7145", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:49.7145", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:49.7145", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:49.7145", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:49.7952", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622718,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:49.801Z\",\"updatedOn\":\"2026-03-07T21:39:49.801Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:49.7952", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:49.7952", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:49.7952", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:49.8136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:49.8136", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:49.9040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:49.9124", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:50.0117", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622720,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:50.010Z\",\"updatedOn\":\"2026-03-07T21:39:50.010Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:50.0117", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:50.0117", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:50.0117", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:50.0276", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:50.0276", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:50.1140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:50.1286", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:50.2200", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622722,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:50.227Z\",\"updatedOn\":\"2026-03-07T21:39:50.227Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:50.2200", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:50.2200", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:50.2200", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:50.2433", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:50.2433", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:50.3310", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:50.3310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:50.3310", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.3310", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 21:39:50.3339", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 21:39:50.3504", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:50.3504", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:50.3504", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:50.3504", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:50.3504", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:50.4376", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622724,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:50.436Z\",\"updatedOn\":\"2026-03-07T21:39:50.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:50.4376", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:50.4376", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:50.4376", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:50.4529", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:50.4529", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:50.5346", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:50.5346", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:50.5346", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.5346", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 21:39:50.5420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 21:39:50.5558", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:50.5558", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:50.5558", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:50.5558", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:50.5558", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:50.6435", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622726,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:50.642Z\",\"updatedOn\":\"2026-03-07T21:39:50.642Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:50.6435", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:50.6454", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:50.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:50.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:50.6454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.7481", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:50.7565", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:50.7565", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.7565", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 21:39:50.7565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 21:39:50.7694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:50.7694", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:50.7694", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:50.7694", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:50.7694", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:50.8604", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622728,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:50.859Z\",\"updatedOn\":\"2026-03-07T21:39:50.859Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:50.8604", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:50.8604", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:50.8604", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:50.8707", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:50.8707", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:50.9799", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:50.9897", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:51.0861", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622730,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:51.088Z\",\"updatedOn\":\"2026-03-07T21:39:51.088Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:51.0861", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:51.0861", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:51.0861", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:51.1054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:51.1054", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 21:39:51.2095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 21:39:51.2281", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:51.2281", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:51.2281", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:51.2281", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:51.2281", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:51.3336", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622732,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:51.332Z\",\"updatedOn\":\"2026-03-07T21:39:51.332Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:51.3336", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:51.3336", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:51.3336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:51.3509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:51.3509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.4382", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:51.4477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:51.4477", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.4477", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 21:39:51.4477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 21:39:51.4587", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:51.4587", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:51.4587", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:51.4587", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:51.4587", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:51.5482", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622734,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:51.546Z\",\"updatedOn\":\"2026-03-07T21:39:51.546Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:51.5482", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:51.5482", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:51.5482", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:51.5631", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:51.5631", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.6516", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:51.6599", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:51.7564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622736,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:51.755Z\",\"updatedOn\":\"2026-03-07T21:39:51.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:51.7564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:51.7564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:51.7564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:51.7693", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:51.7693", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:51.8514", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:51.8654", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:51.9644", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622738,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:51.963Z\",\"updatedOn\":\"2026-03-07T21:39:51.963Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:51.9644", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:51.9644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:51.9644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:39:51.9735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:39:51.9735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:52.0622", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:52.0622", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:39:52.0622", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.0622", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 21:39:52.0663", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 21:39:52.0867", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:39:52.0867", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:52.0867", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:52.0867", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:52.0867", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:52.1805", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622740,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:52.178Z\",\"updatedOn\":\"2026-03-07T21:39:52.178Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:52.1805", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:52.1805", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:52.1805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:39:52.1976", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:39:52.1976", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 21:39:52.2865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 21:39:52.3091", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:39:52.3091", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:52.3091", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:52.3091", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:52.3091", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:52.3978", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622742,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:52.396Z\",\"updatedOn\":\"2026-03-07T21:39:52.396Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:52.3978", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:52.3978", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:52.3978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:39:52.4110", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:39:52.4110", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.4988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:52.5075", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:52.6052", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622744,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:52.603Z\",\"updatedOn\":\"2026-03-07T21:39:52.603Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:52.6052", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:52.6052", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:52.6052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:52.6231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:52.6231", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 21:39:52.7105", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 21:39:52.7243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:52.7243", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:52.7243", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:52.7243", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:52.7243", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:52.8106", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622746,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:52.811Z\",\"updatedOn\":\"2026-03-07T21:39:52.811Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:52.8106", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:52.8106", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:52.8106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:52.8320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:52.8320", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 21:39:52.9264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 21:39:52.9448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:52.9448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:52.9448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:52.9448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:52.9448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:53.0341", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622748,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:53.035Z\",\"updatedOn\":\"2026-03-07T21:39:53.035Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:53.0341", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:53.0341", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:53.0341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:53.0503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:53.0508", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.1377", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:53.1452", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:53.2451", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622750,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:53.244Z\",\"updatedOn\":\"2026-03-07T21:39:53.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:53.2451", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:53.2451", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:53.2451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:53.2584", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:53.2584", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 21:39:53.3510", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 21:39:53.3655", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:53.3655", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:53.3655", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:53.3655", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:53.3655", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:53.4527", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622752,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:53.451Z\",\"updatedOn\":\"2026-03-07T21:39:53.451Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:53.4527", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:53.4527", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:53.4527", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:53.4634", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:53.4634", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:53.5501", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 21:39:53.5506", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 21:39:53.5791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:53.5791", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:53.5791", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:53.5791", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:53.5791", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:53.6709", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622754,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:53.670Z\",\"updatedOn\":\"2026-03-07T21:39:53.670Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:53.6709", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:53.6709", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:53.6709", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:53.6945", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:53.6945", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:53.7807", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:53.7865", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:53.7865", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:53.7865", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 21:39:53.7865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 21:39:53.8007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:53.8007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:53.8007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:53.8007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:53.8007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:53.8896", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622756,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:53.889Z\",\"updatedOn\":\"2026-03-07T21:39:53.889Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:53.8896", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:53.8896", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:53.8896", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:53.9121", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:53.9121", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.0002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:54.0065", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:54.1064", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622758,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:54.105Z\",\"updatedOn\":\"2026-03-07T21:39:54.105Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:54.1064", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:54.1064", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:54.1064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:54.1149", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:54.1149", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:54.2007", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:54.2067", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:54.3097", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622760,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:54.308Z\",\"updatedOn\":\"2026-03-07T21:39:54.308Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:54.3097", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:54.3097", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:54.3097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:54.3218", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:54.3218", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:54.4087", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:54.4087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:54.4087", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.4087", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.4087", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.4101", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:54.4101", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:54.4101", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.4101", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 21:39:54.4101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 21:39:54.4363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:54.4363", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:54.4363", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:54.4363", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:54.4363", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:54.5264", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622762,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:54.525Z\",\"updatedOn\":\"2026-03-07T21:39:54.525Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:54.5264", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:54.5264", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:54.5264", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:54.5386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:54.5386", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.6247", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:54.6301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:54.6301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.6301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 21:39:54.6301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 21:39:54.6455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:54.6455", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:54.6455", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:54.6455", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:54.6455", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:54.7361", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622764,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:54.735Z\",\"updatedOn\":\"2026-03-07T21:39:54.735Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:54.7361", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:54.7361", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:54.7361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:54.7498", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:54.7498", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 21:39:54.8403", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 21:39:54.8578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:39:54.8578", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:54.8578", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:54.8578", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:54.8578", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:54.9865", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622766,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:39:54.981Z\",\"updatedOn\":\"2026-03-07T21:39:54.981Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:54.9865", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:54.9865", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:54.9865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:39:55.0026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:39:55.0026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 21:39:55.1002", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 21:39:55.1175", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:39:55.1175", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:39:55.1175", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:39:55.1175", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:39:55.1175", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:39:55.2080", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622768,\"createdOn\":\"2026-03-07T21:39:55.207Z\",\"updatedOn\":\"2026-03-07T21:39:55.207Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:39:55.2080", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:39:55.2080", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:39:55.2080", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:39:55.2274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:39:55.2274", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:39:55.3146", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:39:55.3146", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:39:55.3146", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:39:55.3163", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:40:04.1772", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:40:04.2021", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:40:04.7317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:40:04.7317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:40:04.7317", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:40:04.7456", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:40:05.3051", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:40:05.3051", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:40:05.3051", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:40:05.3225", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:40:05.9309", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:40:05.9439", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:40:05.9439", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:40:05.9439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:43:04.1552", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:43:04.1552", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:43:04.1617", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:43:04.1792", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:43:04.6980", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:43:04.6980", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:43:04.6980", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:43:04.7126", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:43:05.2737", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:43:05.2737", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:43:05.2830", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:43:05.2830", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:43:05.9065", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:46:04.1397", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:46:04.1538", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:46:04.1538", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:46:04.6978", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:46:04.7010", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:46:04.7010", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:46:04.7232", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:46:05.2917", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:46:05.2957", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:46:05.2957", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:46:05.2957", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:46:05.9619", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:46:05.9693", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:49:04.1321", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:49:04.1321", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:49:04.1365", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:49:04.1586", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:49:04.6772", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:49:04.6772", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:49:04.6819", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:49:04.6819", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:49:05.2522", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:49:05.2522", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:49:05.2522", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:49:05.2661", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:49:05.8742", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:49:05.8846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:49:05.8846", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:49:05.8846", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:49:05.8846", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:52:04.2078", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:52:04.2078", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:52:04.2130", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:52:04.2284", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:52:04.7521", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:52:04.7521", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:52:04.7521", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:52:04.7678", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:52:05.3081", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:52:05.3081", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:52:05.3081", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:52:05.3274", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:52:05.9205", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:52:05.9205", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:52:05.9280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.5003", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.5003", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18710\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00009#" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00009" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:48.5045", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00009\\n
\\n Description:<\/b> Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622770,\"createdOn\":\"2026-03-07T21:54:48.610Z\",\"updatedOn\":\"2026-03-07T21:54:48.610Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:48.6164", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00009\"},{\"type\":\"text\",\"text\":\"Testing the action trcker creation when a safety alert is assigned to a user. This was not working before so after sindhu fixed it - i am creating this new safety alert. lets hope for the best that htis works properly.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18710?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:48.7531", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622772,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:48.877Z\",\"updatedOn\":\"2026-03-07T21:54:48.877Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:48.8795", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18766\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00007#" } { "timestamp": "2026-03-07 21:54:48.9749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00007" } { "timestamp": "2026-03-07 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:48.9961", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:49.0847", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622774,\"createdOn\":\"2026-03-07T21:54:49.083Z\",\"updatedOn\":\"2026-03-07T21:54:49.083Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:49.0847", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:49.0847", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:49.0847", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:49.0975", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:49.0975", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18766?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.1804", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18835\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00027\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00027#" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00027" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:49.1913", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:49.2908", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00027\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00027\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622776,\"createdOn\":\"2026-03-07T21:54:49.290Z\",\"updatedOn\":\"2026-03-07T21:54:49.290Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:49.2908", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:49.2908", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:49.2908", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:49.3056", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:49.3056", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00027\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18835?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.3951", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18839\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00028#" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00028" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:49.4107", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:49.5111", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622778,\"createdOn\":\"2026-03-07T21:54:49.509Z\",\"updatedOn\":\"2026-03-07T21:54:49.509Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:49.5111", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:49.5111", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:49.5111", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:49.5286", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:49.5286", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18839?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.6210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18861\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:49.6311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:49.6311", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.6311", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00021#" } { "timestamp": "2026-03-07 21:54:49.6311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00021" } { "timestamp": "2026-03-07 21:54:49.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:49.6454", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:49.6454", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:49.6454", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:49.6454", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:49.7336", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622780,\"createdOn\":\"2026-03-07T21:54:49.731Z\",\"updatedOn\":\"2026-03-07T21:54:49.731Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:49.7336", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:49.7336", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:49.7336", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:49.7466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:49.7466", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18861?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 21:54:49.8345", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 21:54:49.8532", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:49.8532", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:49.8532", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:49.8532", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:49.8532", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622782,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:49.940Z\",\"updatedOn\":\"2026-03-07T21:54:49.940Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:49.9418", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 21:54:50.0388", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 21:54:50.0577", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:50.0577", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:50.0577", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:50.0577", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:50.0577", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:50.1381", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622784,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:50.144Z\",\"updatedOn\":\"2026-03-07T21:54:50.144Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:50.1381", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:50.1381", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:50.1477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:50.1595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:50.1595", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 21:54:50.2466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:50.2616", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:50.3508", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622786,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:50.348Z\",\"updatedOn\":\"2026-03-07T21:54:50.348Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:50.3508", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:50.3508", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:50.3508", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:50.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:50.3656", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:50.4538", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:50.4538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:50.4538", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.4538", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 21:54:50.4583", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 21:54:50.4792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:50.4792", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:50.4792", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:50.4792", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:50.4792", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622788,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:50.566Z\",\"updatedOn\":\"2026-03-07T21:54:50.566Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:50.5671", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.6642", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:50.6786", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:50.7713", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622790,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:50.776Z\",\"updatedOn\":\"2026-03-07T21:54:50.776Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:50.7713", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:50.7713", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:50.7713", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:50.7982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:50.7982", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:50.8911", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:50.8911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:50.8911", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.8911", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 21:54:50.8942", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 21:54:50.9114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:50.9114", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:50.9114", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:50.9114", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:50.9114", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:50.9943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622792,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:50.998Z\",\"updatedOn\":\"2026-03-07T21:54:50.998Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:50.9943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:50.9943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:50.9943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:51.0100", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:51.0100", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18925\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00035\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00035#" } { "timestamp": "2026-03-07 21:54:51.0980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00035" } { "timestamp": "2026-03-07 21:54:51.1160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:51.1160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:51.1160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:51.1160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:51.1160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:51.2033", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00035\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00035\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622794,\"createdOn\":\"2026-03-07T21:54:51.201Z\",\"updatedOn\":\"2026-03-07T21:54:51.201Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:51.2033", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:51.2033", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:51.2033", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:51.2181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:51.2181", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00035\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18925?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19057\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00041\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00041#" } { "timestamp": "2026-03-07 21:54:51.3021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00041" } { "timestamp": "2026-03-07 21:54:51.3215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:51.3215", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:51.3215", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:51.3215", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:51.3215", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:51.4120", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00041\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00041\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622796,\"createdOn\":\"2026-03-07T21:54:51.409Z\",\"updatedOn\":\"2026-03-07T21:54:51.409Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:51.4120", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:51.4120", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:51.4120", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:51.4318", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:51.4318", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00041\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19057?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19066\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00044\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00044#" } { "timestamp": "2026-03-07 21:54:51.5191", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00044" } { "timestamp": "2026-03-07 21:54:51.5426", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:51.5426", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:51.5426", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:51.5426", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:51.5426", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:51.6310", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00044\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00044\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622798,\"createdOn\":\"2026-03-07T21:54:51.629Z\",\"updatedOn\":\"2026-03-07T21:54:51.629Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:51.6310", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:51.6310", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:51.6310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:51.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:51.6447", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00044\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19066?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:51.7327", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:51.7327", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:51.7327", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.7327", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.7327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.7375", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19074\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:51.7375", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:51.7375", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.7375", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00048#" } { "timestamp": "2026-03-07 21:54:51.7375", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00048" } { "timestamp": "2026-03-07 21:54:51.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:51.7576", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:51.7576", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:51.7576", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:51.7576", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:51.8463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622800,\"createdOn\":\"2026-03-07T21:54:51.844Z\",\"updatedOn\":\"2026-03-07T21:54:51.844Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:51.8463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:51.8463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:51.8463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:51.8610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:51.8610", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19074?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:51.9409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00002#" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00002" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:51.9578", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> dhruv pahadia\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622802,\"createdOn\":\"2026-03-07T21:54:52.054Z\",\"updatedOn\":\"2026-03-07T21:54:52.054Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:52.0562", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"dhruv pahadia\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.1505", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19092\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00001#" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00001" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:52.1602", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:52.2576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tick-cat-without-checklist\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622804,\"createdOn\":\"2026-03-07T21:54:52.257Z\",\"updatedOn\":\"2026-03-07T21:54:52.257Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:52.2576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:52.2576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:52.2576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:52.2694", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:52.2694", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tick-cat-without-checklist\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19092?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19108\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00004#" } { "timestamp": "2026-03-07 21:54:52.3651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00004" } { "timestamp": "2026-03-07 21:54:52.3795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:52.3795", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:52.3795", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:52.3795", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:52.3795", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:52.4668", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00004\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622806,\"createdOn\":\"2026-03-07T21:54:52.465Z\",\"updatedOn\":\"2026-03-07T21:54:52.465Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:52.4668", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:52.4668", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:52.4668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:52.4837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:52.4837", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00004\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19108?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19110\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00006#" } { "timestamp": "2026-03-07 21:54:52.5812", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00006" } { "timestamp": "2026-03-07 21:54:52.6037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:52.6037", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:52.6037", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:52.6037", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:52.6037", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622808,\"createdOn\":\"2026-03-07T21:54:52.690Z\",\"updatedOn\":\"2026-03-07T21:54:52.690Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:52.6923", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19110?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00007#" } { "timestamp": "2026-03-07 21:54:52.8048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00007" } { "timestamp": "2026-03-07 21:54:52.8226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:52.8226", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:52.8226", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:52.8226", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:52.8226", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622810,\"createdOn\":\"2026-03-07T21:54:52.908Z\",\"updatedOn\":\"2026-03-07T21:54:52.908Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:52.9102", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 21:54:53.0055", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 21:54:53.0280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:53.0280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:53.0280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:53.0280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:53.0280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:53.1176", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622812,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:53.116Z\",\"updatedOn\":\"2026-03-07T21:54:53.116Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:53.1176", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:53.1176", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:53.1176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:53.1344", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:53.1344", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 21:54:53.2219", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 21:54:53.2411", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:53.2411", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:53.2411", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:53.2411", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:53.2411", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:53.3351", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622814,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:53.338Z\",\"updatedOn\":\"2026-03-07T21:54:53.338Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:53.3351", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:53.3351", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:53.3351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:53.3546", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:53.3546", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21204\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00048\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00048#" } { "timestamp": "2026-03-07 21:54:53.4425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00048" } { "timestamp": "2026-03-07 21:54:53.4571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:53.4571", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:53.4571", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:53.4571", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:53.4571", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:53.5450", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00048\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00048\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622816,\"createdOn\":\"2026-03-07T21:54:53.543Z\",\"updatedOn\":\"2026-03-07T21:54:53.543Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:53.5450", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:53.5450", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:53.5450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:53.5545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:53.5545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00048\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21204?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.6417", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22114\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00289\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00289#" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00289" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:53.6477", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:53.7444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00289\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00289\\n
\\n Description:<\/b> ubernnvuebvejvbejkneve\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622818,\"createdOn\":\"2026-03-07T21:54:53.744Z\",\"updatedOn\":\"2026-03-07T21:54:53.744Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:53.7444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:53.7444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:53.7444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 21:54:53.7551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 21:54:53.7551", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00289\"},{\"type\":\"text\",\"text\":\"ubernnvuebvejvbejkneve\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22114?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:53.8416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:53.8468", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622820,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:53.943Z\",\"updatedOn\":\"2026-03-07T21:54:53.943Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:53.9458", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 21:54:54.0406", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 21:54:54.0561", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:54.0561", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:54.0561", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:54.0561", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:54.0561", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:54.1435", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622822,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:54.142Z\",\"updatedOn\":\"2026-03-07T21:54:54.142Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:54.1440", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:54.1440", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:54.1440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:54.1440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:54.1440", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 21:54:54.2385", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 21:54:54.2551", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:54.2551", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:54.2551", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:54.2551", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:54.2551", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:54.3427", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622824,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:54.341Z\",\"updatedOn\":\"2026-03-07T21:54:54.341Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:54.3427", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:54.3427", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:54.3427", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:54.3519", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:54.3519", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.4389", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:54.4448", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:54.5453", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622826,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:54.543Z\",\"updatedOn\":\"2026-03-07T21:54:54.543Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:54.5453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:54.5453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:54.5453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:54.5556", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:54.5556", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:54.6409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:54.6409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:54.6409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.6409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 21:54:54.6436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 21:54:54.6658", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:54.6658", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:54.6658", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:54.6658", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:54.6658", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622828,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:54.751Z\",\"updatedOn\":\"2026-03-07T21:54:54.751Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:54.7535", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:54.8614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:54.8614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:54.8614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.8614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 21:54:54.8625", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 21:54:54.8784", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:54.8784", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:54.8784", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:54.8784", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:54.8784", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:54.9665", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622830,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:54.964Z\",\"updatedOn\":\"2026-03-07T21:54:54.964Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:54.9665", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:54.9665", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:54.9665", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:54.9747", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:54.9747", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.0628", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:55.0679", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622832,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:55.163Z\",\"updatedOn\":\"2026-03-07T21:54:55.163Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:54:55.1644", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.2539", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1761\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Abhinav Srivastava" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:55.2711", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:55.3700", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Abhinav Srivastava,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622834,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:55.367Z\",\"updatedOn\":\"2026-03-07T21:54:55.367Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:55.3700", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:55.3700", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:55.3700", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to as9801233442@gmail.com" } { "timestamp": "2026-03-07 21:54:55.3865", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Abhinav Srivastava, Number: 9107273883504" } { "timestamp": "2026-03-07 21:54:55.3865", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"9107273883504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 9107273883504" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.4743", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:55.4900", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:55.5886", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622836,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:55.588Z\",\"updatedOn\":\"2026-03-07T21:54:55.588Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:55.5886", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:55.5886", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:55.5886", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:55.6042", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:55.6042", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 21:54:55.6923", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 21:54:55.7083", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:55.7083", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:55.7083", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:55.7083", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:55.7083", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:55.7968", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622838,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:55.795Z\",\"updatedOn\":\"2026-03-07T21:54:55.795Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:55.7968", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:55.7968", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:55.7968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:55.8113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:55.8113", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:55.8958", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:55.9095", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:56.0088", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622840,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:56.007Z\",\"updatedOn\":\"2026-03-07T21:54:56.007Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:56.0088", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:56.0088", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:56.0088", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:56.0223", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:56.0223", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:56.1247", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:56.1247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:56.1247", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:56.1247", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 21:54:56.1341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 21:54:56.1490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 21:54:56.1490", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:56.1490", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:56.1490", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:56.1490", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:56.2370", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622842,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:56.235Z\",\"updatedOn\":\"2026-03-07T21:54:56.235Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:56.2370", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:56.2377", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:56.2377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 21:54:56.2377", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 21:54:56.2377", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:54:56.3520", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 21:54:56.3633", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 21:54:56.4637", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622844,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T21:54:56.461Z\",\"updatedOn\":\"2026-03-07T21:54:56.461Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 21:54:56.4637", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 21:54:56.4637", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 21:54:56.4637", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 21:54:56.4765", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 21:54:56.4765", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 21:54:56.5659", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 21:54:56.5659", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 21:54:56.5659", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 21:54:56.5659", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:55:04.1504", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:55:04.1592", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:55:04.1592", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:55:04.1592", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:55:04.1850", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:55:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:55:04.7253", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:55:04.7253", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:55:04.7406", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:55:05.2665", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:55:05.2693", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:55:05.2693", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:55:05.2693", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:55:05.8995", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:55:05.9119", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:55:05.9119", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:55:05.9119", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 21:58:04.1769", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 21:58:04.1881", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 21:58:04.1881", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:58:04.7284", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:58:04.7284", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 21:58:04.7284", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 21:58:04.7634", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:58:05.3181", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:58:05.3181", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 21:58:05.3181", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 21:58:05.3332", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 21:58:05.9317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 21:58:05.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 21:58:05.9317", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:58:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 21:58:05.9374", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:01:04.1630", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:01:04.1630", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:01:04.1690", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:01:04.1980", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:01:04.7113", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:01:04.7113", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:01:04.7113", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:01:04.7278", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:01:05.2924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:01:05.2955", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:01:05.2955", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:01:05.3097", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:01:05.9405", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:01:05.9499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:01:05.9499", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:01:05.9499", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:04:04.1475", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:04:04.1475", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:04:04.1540", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:04:04.1765", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:04:04.7074", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:04:04.7074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:04:04.7074", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:04:04.7314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:04:05.2879", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:04:05.2922", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:04:05.2922", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:04:05.2922", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:04:05.9037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:04:05.9155", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:04:05.9155", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:07:04.2489", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:07:04.2489", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:07:04.2489", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:07:04.2561", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:07:04.2715", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:07:04.7936", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:07:04.7936", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:07:04.7936", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:07:04.8131", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:07:05.3551", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:07:05.3551", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:07:05.3551", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:07:05.3715", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:07:05.9899", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:07:05.9935", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.5305", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.5305", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21190\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00039#" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00039" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:48.5351", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:48.6826", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622846,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:48.680Z\",\"updatedOn\":\"2026-03-07T22:09:48.680Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:48.6826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:48.6826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:48.6826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:48.6911", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:48.6911", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21190?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.7795", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21191\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00040\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00040#" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00040" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:48.7842", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00040\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00040\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622848,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:48.879Z\",\"updatedOn\":\"2026-03-07T22:09:48.879Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:48.8819", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00040\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21191?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:48.9819", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21193\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00042\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:48.9933", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:48.9933", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:48.9933", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00042#" } { "timestamp": "2026-03-07 22:09:48.9933", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00042" } { "timestamp": "2026-03-07 22:09:49.0041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:49.0041", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:49.0041", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:49.0041", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:49.0041", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:49.0864", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00042\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00042\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622850,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:49.090Z\",\"updatedOn\":\"2026-03-07T22:09:49.090Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:49.0864", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:49.0864", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:49.0864", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:49.1075", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:49.1075", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00042\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21193?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21287\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00077\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00077#" } { "timestamp": "2026-03-07 22:09:49.1946", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00077" } { "timestamp": "2026-03-07 22:09:49.2160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:49.2160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:49.2160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:49.2160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:49.2160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:49.3045", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00077\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00077\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622852,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:49.302Z\",\"updatedOn\":\"2026-03-07T22:09:49.302Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:49.3045", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:49.3045", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:49.3045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:49.3171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:49.3171", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00077\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21287?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.4021", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21300\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00084\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00084#" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00084" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:49.4123", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:49.5101", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00084\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00084\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622854,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:49.508Z\",\"updatedOn\":\"2026-03-07T22:09:49.508Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:49.5101", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:49.5101", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:49.5101", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:49.5231", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:49.5231", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00084\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21300?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.6106", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"27042\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:49.6164", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:49.6164", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.6164", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00010#" } { "timestamp": "2026-03-07 22:09:49.6164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00010" } { "timestamp": "2026-03-07 22:09:49.6164", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:49.6282", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:49.6282", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:49.6282", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:49.6282", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:49.7141", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622856,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:49.714Z\",\"updatedOn\":\"2026-03-07T22:09:49.714Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:49.7141", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:49.7141", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:49.7141", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:49.7259", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:49.7259", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/27042?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:49.8139", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:49.8139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:49.8139", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.8139", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.8139", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:49.8163", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48026\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:49.8163", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:49.8163", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:49.8163", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00037#" } { "timestamp": "2026-03-07 22:09:49.8163", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00037" } { "timestamp": "2026-03-07 22:09:49.8348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:49.8348", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:49.8348", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:49.8348", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:49.8348", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:49.9230", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00037\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622858,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:49.921Z\",\"updatedOn\":\"2026-03-07T22:09:49.921Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:49.9230", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:49.9230", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:49.9230", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:49.9354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:49.9354", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00037\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48026?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.0317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48028\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00021#" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00021" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:50.0373", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:50.1303", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00021\\n
\\n Description:<\/b> Test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622860,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:50.133Z\",\"updatedOn\":\"2026-03-07T22:09:50.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:50.1303", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:50.1303", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:50.1303", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:50.1476", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:50.1476", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00021\"},{\"type\":\"text\",\"text\":\"Test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48028?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:50.2353", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:50.2353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:50.2353", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.2353", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48031\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00022#" } { "timestamp": "2026-03-07 22:09:50.2415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00022" } { "timestamp": "2026-03-07 22:09:50.2603", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:09:50.2603", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:50.2603", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:50.2603", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:50.2603", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:50.3490", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00022\\n
\\n Description:<\/b> Testing\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622862,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:09:50.353Z\",\"updatedOn\":\"2026-03-07T22:09:50.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:50.3490", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:50.3490", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:50.3490", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:09:50.3650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:09:50.3650", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00022\"},{\"type\":\"text\",\"text\":\"Testing\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48031?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.4620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18702\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00030#" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00030" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:50.4733", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:50.5754", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00030\\n
\\n Description:<\/b> Issue with lot of UI in everywhere\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622864,\"createdOn\":\"2026-03-07T22:09:50.573Z\",\"updatedOn\":\"2026-03-07T22:09:50.573Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:50.5754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:50.5754", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:50.5754", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:09:50.5875", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:09:50.5875", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00030\"},{\"type\":\"text\",\"text\":\"Issue with lot of UI in everywhere\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18702?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:50.6725", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:50.6725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22333\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00004\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00004#" } { "timestamp": "2026-03-07 22:09:50.6767", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00004" } { "timestamp": "2026-03-07 22:09:50.6967", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:09:50.6967", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:50.6967", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:50.6967", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:50.6967", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:50.7837", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00004\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00004\\n
\\n Description:<\/b> EWD\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622866,\"createdOn\":\"2026-03-07T22:09:50.783Z\",\"updatedOn\":\"2026-03-07T22:09:50.783Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:50.7837", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:50.7837", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:50.7837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:09:50.7966", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:09:50.7966", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00004\"},{\"type\":\"text\",\"text\":\"EWD\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22333?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18719\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00011#" } { "timestamp": "2026-03-07 22:09:50.8830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00011" } { "timestamp": "2026-03-07 22:09:50.9020", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:09:50.9020", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:09:50.9020", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:09:50.9020", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:09:50.9020", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:09:50.9903", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00011\\n
\\n Description:<\/b> This is the testing of a safety alert after Raj made all changes.\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Srinivas Medida\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622868,\"createdOn\":\"2026-03-07T22:09:50.988Z\",\"updatedOn\":\"2026-03-07T22:09:50.988Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:09:50.9903", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:09:50.9903", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:09:50.9903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:09:50.9903", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:09:51.0027", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00011\"},{\"type\":\"text\",\"text\":\"This is the testing of a safety alert after Raj made all changes.\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18719?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:09:51.0910", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:09:51.0910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:09:51.0910", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:09:51.0910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:10:04.1762", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:10:04.1961", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:10:04.7334", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:10:04.7387", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:10:04.7387", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:10:04.7525", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:10:05.2976", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:10:05.3013", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:10:05.3013", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:10:05.3013", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:10:05.9317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:10:05.9413", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:10:05.9413", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:10:05.9413", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:13:04.1864", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:13:04.1864", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:13:04.1919", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:13:04.2071", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:13:04.7253", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:13:04.7253", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:13:04.7253", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:13:04.7414", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:13:05.3172", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:13:05.3172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:13:05.3172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:13:05.3437", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:13:05.9935", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:13:06.0011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:13:06.0011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:13:06.0011", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:13:06.0011", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:16:04.1583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:16:04.1688", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:16:04.1843", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:16:04.7130", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:16:04.7156", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:16:04.7156", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:16:04.7351", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:16:05.2913", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:16:05.2954", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:16:05.2954", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:16:05.2954", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:16:05.8817", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:16:05.8870", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:19:04.1297", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:19:04.1297", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:19:04.1354", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:19:04.1608", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:19:04.6801", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:19:04.6822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:19:04.6822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:19:04.7031", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:19:05.2528", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:19:05.2528", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:19:05.2528", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:19:05.2672", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:19:05.8400", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:22:04.1953", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:22:04.2282", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:22:04.7501", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:22:04.7501", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:22:04.7501", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:22:04.7656", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:22:05.3200", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:22:05.3200", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:22:05.3200", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:22:05.3339", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:22:05.9427", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:22:05.9462", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22141\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00069#" } { "timestamp": "2026-03-07 22:24:48.6136", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00069" } { "timestamp": "2026-03-07 22:24:48.6310", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:24:48.6310", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:48.6310", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:48.6310", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:48.6310", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:48.7650", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00069\\n
\\n Description:<\/b> test noti\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622870,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:24:48.762Z\",\"updatedOn\":\"2026-03-07T22:24:48.762Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:48.7650", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:48.7650", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:48.7650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:24:48.7725", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:24:48.7725", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00069\"},{\"type\":\"text\",\"text\":\"test noti\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22141?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:48.8611", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00021\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:48.8690", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:48.8690", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:48.8690", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00021#" } { "timestamp": "2026-03-07 22:24:48.8690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00021" } { "timestamp": "2026-03-07 22:24:48.8791", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:48.8791", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:48.8791", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:48.8791", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:48.8791", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:48.9661", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00021\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00021\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622872,\"createdOn\":\"2026-03-07T22:24:48.968Z\",\"updatedOn\":\"2026-03-07T22:24:48.968Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:48.9661", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:48.9661", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:48.9661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:48.9817", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:48.9817", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00021\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.0702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22173\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00297\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:49.0844", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:49.0844", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.0844", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00297#" } { "timestamp": "2026-03-07 22:24:49.0844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00297" } { "timestamp": "2026-03-07 22:24:49.0968", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:49.0968", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:49.0968", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:49.0968", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:49.0968", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:49.1845", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00297\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00297\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622874,\"createdOn\":\"2026-03-07T22:24:49.183Z\",\"updatedOn\":\"2026-03-07T22:24:49.183Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:49.1845", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:49.1845", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:49.1845", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:49.1996", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:49.1996", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00297\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22173?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22295\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00002#" } { "timestamp": "2026-03-07 22:24:49.2878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00002" } { "timestamp": "2026-03-07 22:24:49.3052", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:49.3052", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:49.3052", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:49.3052", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:49.3052", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:49.4026", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00002\\n
\\n Description:<\/b> NA\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622876,\"createdOn\":\"2026-03-07T22:24:49.400Z\",\"updatedOn\":\"2026-03-07T22:24:49.400Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:49.4026", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:49.4026", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:49.4026", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:49.4174", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:49.4174", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00002\"},{\"type\":\"text\",\"text\":\"NA\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22295?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"24288\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00023\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00023#" } { "timestamp": "2026-03-07 22:24:49.5048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00023" } { "timestamp": "2026-03-07 22:24:49.5254", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:49.5254", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:49.5254", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:49.5254", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:49.5254", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00023\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00023\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622878,\"createdOn\":\"2026-03-07T22:24:49.628Z\",\"updatedOn\":\"2026-03-07T22:24:49.628Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:49.6309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00023\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/24288?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.7274", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00093\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00093#" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00093" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:49.7387", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:49.8364", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00093\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00093\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622880,\"createdOn\":\"2026-03-07T22:24:49.834Z\",\"updatedOn\":\"2026-03-07T22:24:49.834Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:49.8364", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:49.8364", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:49.8364", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:49.8466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:49.8466", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00093\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21684\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00151\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:49.9317", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00151#" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00151" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:49.9401", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:50.0422", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00151\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00151\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622882,\"createdOn\":\"2026-03-07T22:24:50.039Z\",\"updatedOn\":\"2026-03-07T22:24:50.039Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:50.0422", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:50.0422", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:50.0422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:50.0565", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:50.0565", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00151\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21684?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21785\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00192\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.1429", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00192#" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00192" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:50.1588", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00192\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00192\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622884,\"createdOn\":\"2026-03-07T22:24:50.255Z\",\"updatedOn\":\"2026-03-07T22:24:50.255Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:50.2574", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00192\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21785?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.3515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21800\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00028#" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00028" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:50.3656", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:50.3774", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:50.3774", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:50.4650", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622886,\"createdOn\":\"2026-03-07T22:24:50.462Z\",\"updatedOn\":\"2026-03-07T22:24:50.462Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:50.4650", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:50.4650", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:50.4650", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:50.4823", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:50.4823", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21800?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22169\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.5702", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00020#" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00020" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:50.5807", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:50.6792", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00020\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622888,\"createdOn\":\"2026-03-07T22:24:50.677Z\",\"updatedOn\":\"2026-03-07T22:24:50.677Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:50.6792", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:50.6792", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:50.6792", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:50.6936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:50.6936", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00020\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22169?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:24:50.7816", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22388\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:24:50.7895", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:24:50.7895", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.7895", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00013#" } { "timestamp": "2026-03-07 22:24:50.7895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00013" } { "timestamp": "2026-03-07 22:24:50.8015", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:24:50.8015", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:24:50.8015", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:24:50.8015", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:24:50.8015", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:24:50.8884", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622890,\"createdOn\":\"2026-03-07T22:24:50.887Z\",\"updatedOn\":\"2026-03-07T22:24:50.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:24:50.8884", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:24:50.8884", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:24:50.8884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:24:50.9037", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:24:50.9037", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22388?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:24:50.9914", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:24:50.9914", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:24:50.9914", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:24:50.9914", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:25:04.1645", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:25:04.1750", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:25:04.1750", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:25:04.7164", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:25:04.7164", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:25:04.7208", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:25:04.7208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:25:05.2713", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:25:05.2713", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:25:05.2713", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:25:05.2856", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:25:05.9064", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:25:05.9064", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:25:05.9064", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:25:05.9114", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:28:04.1511", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:28:04.1511", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:28:04.1568", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:28:04.1866", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:28:04.7075", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:28:04.7075", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:28:04.7075", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:28:04.7239", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:28:05.2850", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:28:05.2850", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:28:05.2850", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:28:05.2994", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:28:05.8787", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:28:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:28:05.8902", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:28:05.8902", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:28:05.8902", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:30:02.3982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:30:02.3982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2815\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1541\"}]}" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:30:02.4049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:30:02.5503", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"gopi.s@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00036\",\"text\":null,\"html\":\"

Dear Gopi Krishna Somayajulu,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00036
\\n Reported By:<\/strong> Lalit Aditya Kola
\\n Date & Time:<\/strong> 02-Feb-2026 10:37:48 AM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: hyderabad
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622892,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:30:02.547Z\",\"updatedOn\":\"2026-03-07T22:30:02.547Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:30:02.5503", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:30:02.5503", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:30:02.5654", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 22:30:02.5654", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2815" } { "timestamp": "2026-03-07 22:30:02.5654", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"918888888882\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Gopi Krishna Somayajulu\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00036\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"02-Feb-2026 10:37:48 AM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: hyderabad\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1541?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 22:30:02.6514", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:30:02.6514", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 22:30:02.6514", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:30:02.6546", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:30:02.6546", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT\",\"EventArgs\":[{\"Key\":\"UserId\",\"Value\":\"2884\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"IncidentId\",\"Value\":\"1641\"}]}" } { "timestamp": "2026-03-07 22:30:02.6546", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SUPERVISOR_ALERT_WORKPLACE_INJURY_INCIDENT ###" } { "timestamp": "2026-03-07 22:30:02.6546", "level": "Info", "severity": "INFO", "message": "### Started processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 22:30:02.6546", "level": "Info", "severity": "INFO", "message": "Executing email alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 22:30:02.6688", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:30:02.6688", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:30:02.6688", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:30:02.6688", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:30:02.7582", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"as9801233aaa442@gmail.com\",\"cc\":null,\"bcc\":null,\"subject\":\"Pending Work Injury Incident Submission Reminder - IMF\/TTK\/COI\/III\/26\/00044\",\"text\":null,\"html\":\"

Dear Abhinav Kumar,<\/p>\\n\\n

\\n This is a gentle reminder that a Work Injury Incident<\/strong> is still pending submission.\\n Please review and submit it at the earliest.\\n<\/p>\\n\\n

\\n Incident UID:<\/strong> IMF\/TTK\/COI\/III\/26\/00044
\\n Reported By:<\/strong> Shreya V
\\n Date & Time:<\/strong> 10-Feb-2026 03:14:00 PM
\\n Site:<\/strong> Coimbatore
\\n Description:<\/strong> Location: fsd
\\n<\/p>\\n\\n

\\n Click here to view or submit the FIR<\/a>\\n<\/p>\\n\\n

\\n Regards,
\\n
\\n EHS Department - TTK Prestige\\n
\\n -----------------------------------------------\\n
\\n OQSHA - Powered by Osmosys\\n<\/p>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622894,\"createdOn\":\"2026-03-07T22:30:02.755Z\",\"updatedOn\":\"2026-03-07T22:30:02.755Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:30:02.7582", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:30:02.7582", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:30:02.7762", "level": "Info", "severity": "INFO", "message": "Executing whatsapp alert to supervisor about the Workplace injury incident" } { "timestamp": "2026-03-07 22:30:02.7762", "level": "Debug", "severity": "DEBUG", "message": "Sending WhatsApp Notification for workplace injury incident to User: 2884" } { "timestamp": "2026-03-07 22:30:02.7762", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"91072738833504\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_supervisor_alert_work_injury_incident\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Abhinav Kumar\"},{\"type\":\"text\",\"text\":\"IMF\/TTK\/COI\/III\/26\/00044\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"10-Feb-2026 03:14:00 PM\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Location: fsd\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incident-management\/report-incident\/view\/387\/1641?dlType=viewIncidentReport\"},{\"type\":\"text\",\"text\":\"EHS Department - TTK Prestige\"}]}]}}}" } { "timestamp": "2026-03-07 22:30:02.8676", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:30:02.8676", "level": "Info", "severity": "INFO", "message": "### Ended processing supervisor alert workplace injury ###" } { "timestamp": "2026-03-07 22:30:02.8676", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:31:04.1296", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:31:04.1366", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:31:04.1523", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:31:04.6684", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:31:04.6684", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:31:04.6684", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:31:04.6885", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:31:05.2336", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:31:05.2336", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:31:05.2336", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:31:05.2460", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:31:05.8594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:34:04.1596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:34:04.1596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:34:04.1665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:34:04.1915", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:34:04.7213", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:34:04.7213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:34:04.7213", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:34:04.7357", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:34:05.2927", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:34:05.2927", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:34:05.2927", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:34:05.3060", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:34:05.9158", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:37:04.2147", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:37:04.2252", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:37:04.2401", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:37:04.7648", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:37:04.7648", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:37:04.7648", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:37:04.7810", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:37:05.3228", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:37:05.3228", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:37:05.3228", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:37:05.3430", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:37:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:37:05.9582", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:37:05.9582", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:37:05.9582", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.4797", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.4797", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00039\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:48.4797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:48.4797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00039#" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00039" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:48.4860", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:48.6330", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00039\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00039\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622896,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:48.630Z\",\"updatedOn\":\"2026-03-07T22:39:48.630Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:48.6330", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:48.6330", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:48.6330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:48.6438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:48.6438", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00039\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.7320", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19099\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00047\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00047#" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00047" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:48.7367", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:48.8354", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00047\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00047\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622898,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:48.833Z\",\"updatedOn\":\"2026-03-07T22:39:48.833Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:48.8354", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:48.8354", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:48.8354", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:48.8545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:48.8545", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00047\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19099?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"19794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00017#" } { "timestamp": "2026-03-07 22:39:48.9416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00017" } { "timestamp": "2026-03-07 22:39:48.9610", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:48.9610", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:48.9610", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:48.9610", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:48.9610", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:49.0485", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622900,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:49.047Z\",\"updatedOn\":\"2026-03-07T22:39:49.047Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:49.0485", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:49.0485", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:49.0485", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:49.0598", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:49.0598", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/19794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21334\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00107\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00107#" } { "timestamp": "2026-03-07 22:39:49.1436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00107" } { "timestamp": "2026-03-07 22:39:49.1639", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:49.1639", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:49.1639", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:49.1639", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:49.1639", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00107\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00107\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622902,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:49.250Z\",\"updatedOn\":\"2026-03-07T22:39:49.250Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:49.2524", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00107\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21334?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.3537", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00172\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00172#" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00172" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:49.3635", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:49.4626", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00172\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00172\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abcd DEFG\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622904,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:49.460Z\",\"updatedOn\":\"2026-03-07T22:39:49.460Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:49.4626", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:49.4626", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:49.4626", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:49.4729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:49.4729", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00172\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abcd DEFG\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.5661", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21722\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00173\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00173#" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00173" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:49.5818", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:49.6797", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00173\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00173\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622906,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:49.678Z\",\"updatedOn\":\"2026-03-07T22:39:49.678Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:49.6797", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:49.6797", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:49.6797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:49.6936", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:49.6936", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00173\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21722?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.7778", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21802\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00059\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:49.7910", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:49.7910", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.7910", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00059#" } { "timestamp": "2026-03-07 22:39:49.7910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00059" } { "timestamp": "2026-03-07 22:39:49.8007", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:49.8007", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:49.8007", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:49.8007", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:49.8007", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:49.8901", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00059\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00059\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622908,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:49.887Z\",\"updatedOn\":\"2026-03-07T22:39:49.887Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:49.8901", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:49.8901", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:49.8901", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:49.9008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:49.9008", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00059\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21802?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21847\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00207\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00207#" } { "timestamp": "2026-03-07 22:39:49.9874", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00207" } { "timestamp": "2026-03-07 22:39:50.0054", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:50.0054", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:50.0054", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:50.0054", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:50.0054", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:50.0855", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00207\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00207\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622910,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:50.091Z\",\"updatedOn\":\"2026-03-07T22:39:50.091Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:50.0855", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:50.0855", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:50.0956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:50.0956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:50.0956", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00207\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21847?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21869\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00218\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00218#" } { "timestamp": "2026-03-07 22:39:50.1959", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00218" } { "timestamp": "2026-03-07 22:39:50.2125", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:50.2125", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:50.2125", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:50.2125", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:50.2125", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:50.3068", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00218\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00218\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622912,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:50.303Z\",\"updatedOn\":\"2026-03-07T22:39:50.303Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:50.3068", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:50.3068", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:50.3068", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:50.3245", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:50.3245", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00218\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21869?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:50.4078", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:50.4135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:50.4135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.4135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.4135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.4135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22098\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00051\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00051#" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00051" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:50.4270", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:50.4394", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:50.4394", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:50.5225", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00051\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00051\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622914,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:50.530Z\",\"updatedOn\":\"2026-03-07T22:39:50.530Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:50.5225", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:50.5225", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:50.5225", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:50.5483", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:50.5489", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00051\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22098?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.6363", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22103\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00287\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00287#" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00287" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:50.6447", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:50.7430", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00287\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00287\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622916,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:39:50.741Z\",\"updatedOn\":\"2026-03-07T22:39:50.741Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:50.7430", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:50.7430", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:50.7430", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 22:39:50.7570", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 22:39:50.7570", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00287\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22103?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:50.8447", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:50.8447", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 22:39:50.8447", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.8447", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00018\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00018#" } { "timestamp": "2026-03-07 22:39:50.8466", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00018" } { "timestamp": "2026-03-07 22:39:50.8679", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:50.8679", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:50.8679", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:50.8679", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:50.8679", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:50.9564", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00018\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00018\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622918,\"createdOn\":\"2026-03-07T22:39:50.954Z\",\"updatedOn\":\"2026-03-07T22:39:50.954Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:50.9564", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:50.9564", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:50.9564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:50.9735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:50.9735", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00018\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.0588", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21867\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00217\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00217#" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00217" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:51.0662", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:51.1566", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00217\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00217\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622920,\"createdOn\":\"2026-03-07T22:39:51.160Z\",\"updatedOn\":\"2026-03-07T22:39:51.160Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:51.1566", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:51.1566", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:51.1566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:51.1739", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:51.1739", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00217\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21867?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.2614", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21795\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00201\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00201#" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00201" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:51.2691", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:51.2832", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:51.3690", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00201\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00201\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622922,\"createdOn\":\"2026-03-07T22:39:51.367Z\",\"updatedOn\":\"2026-03-07T22:39:51.367Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:51.3690", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:51.3690", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:51.3690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:51.3884", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:51.3884", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00201\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21795?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.4749", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21794\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00200\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:51.4885", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:51.4885", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.4885", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00200#" } { "timestamp": "2026-03-07 22:39:51.4885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00200" } { "timestamp": "2026-03-07 22:39:51.4885", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:51.5017", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:51.5017", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:51.5017", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:51.5017", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:51.5929", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00200\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00200\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622924,\"createdOn\":\"2026-03-07T22:39:51.590Z\",\"updatedOn\":\"2026-03-07T22:39:51.590Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:51.5929", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:51.5955", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:51.5955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:51.5955", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:51.5955", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00200\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21794?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.6978", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21757\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/25\/00002#" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/25\/00002" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:51.7061", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:51.8011", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622926,\"createdOn\":\"2026-03-07T22:39:51.802Z\",\"updatedOn\":\"2026-03-07T22:39:51.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:51.8011", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:51.8011", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:51.8011", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:51.8199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:51.8199", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21757?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:51.9065", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:51.9065", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:51.9065", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.9065", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21729\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00176\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00176#" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00176" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:51.9079", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:52.0124", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00176\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00176\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622928,\"createdOn\":\"2026-03-07T22:39:52.010Z\",\"updatedOn\":\"2026-03-07T22:39:52.010Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:52.0124", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:52.0124", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:52.0124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:52.0213", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:52.0213", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00176\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21729?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.1093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21723\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00050\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:52.1171", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:52.1171", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.1171", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00050#" } { "timestamp": "2026-03-07 22:39:52.1171", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00050" } { "timestamp": "2026-03-07 22:39:52.1278", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:52.1278", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:52.1278", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:52.1278", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:52.1278", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:52.2156", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00050\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00050\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622930,\"createdOn\":\"2026-03-07T22:39:52.213Z\",\"updatedOn\":\"2026-03-07T22:39:52.213Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:52.2156", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:52.2156", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:52.2156", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:52.2330", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:52.2330", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00050\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21723?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21339\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00111\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00111#" } { "timestamp": "2026-03-07 22:39:52.3192", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00111" } { "timestamp": "2026-03-07 22:39:52.3367", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:52.3367", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:52.3367", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:52.3367", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:52.3367", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00111\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00111\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622932,\"createdOn\":\"2026-03-07T22:39:52.422Z\",\"updatedOn\":\"2026-03-07T22:39:52.422Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:52.4243", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00111\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21339?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21321\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00099\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00099#" } { "timestamp": "2026-03-07 22:39:52.5269", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00099" } { "timestamp": "2026-03-07 22:39:52.5423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:52.5423", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:52.5423", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:52.5423", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:52.5423", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00099\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00099\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622934,\"createdOn\":\"2026-03-07T22:39:52.628Z\",\"updatedOn\":\"2026-03-07T22:39:52.628Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:52.6304", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00099\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21321?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21203\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00030#" } { "timestamp": "2026-03-07 22:39:52.7249", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00030" } { "timestamp": "2026-03-07 22:39:52.7422", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:52.7422", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:52.7422", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:52.7422", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:52.7422", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622936,\"createdOn\":\"2026-03-07T22:39:52.829Z\",\"updatedOn\":\"2026-03-07T22:39:52.829Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:52.8309", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21203?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21199\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00046\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00046#" } { "timestamp": "2026-03-07 22:39:52.9280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00046" } { "timestamp": "2026-03-07 22:39:52.9417", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:52.9417", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:52.9417", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:52.9417", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:52.9417", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:53.0300", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00046\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00046\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622938,\"createdOn\":\"2026-03-07T22:39:53.028Z\",\"updatedOn\":\"2026-03-07T22:39:53.028Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:53.0300", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:53.0300", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:53.0300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:53.0405", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:53.0405", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00046\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21199?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21171\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00031#" } { "timestamp": "2026-03-07 22:39:53.1273", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00031" } { "timestamp": "2026-03-07 22:39:53.1431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:53.1431", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:53.1431", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:53.1431", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:53.1431", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:53.2306", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00031\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622940,\"createdOn\":\"2026-03-07T22:39:53.228Z\",\"updatedOn\":\"2026-03-07T22:39:53.228Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:53.2306", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:53.2306", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:53.2306", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:53.2391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:53.2391", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00031\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21171?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.3271", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21168\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00030\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:53.3353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:53.3353", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.3353", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00030#" } { "timestamp": "2026-03-07 22:39:53.3353", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00030" } { "timestamp": "2026-03-07 22:39:53.3459", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:53.3459", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:53.3459", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:53.3459", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:53.3459", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:53.4329", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00030\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00030\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622942,\"createdOn\":\"2026-03-07T22:39:53.431Z\",\"updatedOn\":\"2026-03-07T22:39:53.431Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:53.4329", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:53.4329", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:53.4329", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:53.4429", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:53.4429", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00030\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21168?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.5308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00029#" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00029" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:53.5386", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:53.6349", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622944,\"createdOn\":\"2026-03-07T22:39:53.633Z\",\"updatedOn\":\"2026-03-07T22:39:53.633Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:53.6349", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:53.6349", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:53.6349", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:53.6450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:53.6450", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21889\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00062\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:39:53.7316", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00062#" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00062" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:39:53.7363", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:39:53.8366", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00062\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00062\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622946,\"createdOn\":\"2026-03-07T22:39:53.833Z\",\"updatedOn\":\"2026-03-07T22:39:53.833Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:39:53.8366", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:39:53.8366", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:39:53.8366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 22:39:53.8456", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 22:39:53.8456", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00062\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21889?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:39:53.9438", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:39:53.9438", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 22:39:53.9438", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:39:53.9438", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:40:04.1613", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:40:04.1939", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:40:04.7089", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:40:04.7089", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:40:04.7089", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:40:04.7260", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:40:05.2841", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:40:05.2841", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:40:05.2841", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:40:05.2988", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:40:05.9084", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:43:04.1939", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:43:04.1939", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:43:04.2028", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:43:04.2236", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:43:04.7640", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:43:04.7640", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:43:04.7640", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:43:04.7640", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:43:05.3343", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:43:05.3343", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:43:05.3343", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:43:05.3481", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:43:05.9437", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:43:05.9530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:43:05.9530", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:43:05.9530", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:43:05.9530", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:46:04.1255", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:46:04.1255", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:46:04.1255", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:46:04.1357", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:46:04.1586", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:46:04.6739", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:46:04.6739", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:46:04.6739", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:46:04.6916", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:46:05.2465", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:46:05.2465", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:46:05.2465", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:46:05.2611", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:46:05.8416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:49:04.1687", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:49:04.1800", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:49:04.1800", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:49:04.7203", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:49:04.7203", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:49:04.7203", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:49:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:49:05.3083", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:49:05.3083", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:49:05.3083", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:49:05.3230", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:49:05.9366", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:49:05.9451", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:49:05.9451", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:49:05.9451", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:52:04.2708", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:52:04.2906", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:52:04.3275", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:52:04.8674", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:52:04.8674", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:52:04.8674", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:52:04.9031", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:52:05.4741", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:52:05.4741", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:52:05.4741", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:52:05.5086", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:52:06.1361", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:52:06.1460", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:52:06.1460", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:52:06.1460", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:54:48.6358", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:54:48.6358", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21682\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00149\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:54:48.6358", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:54:48.6358", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:48.6358", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00149#" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00149" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:54:48.6419", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:54:48.7849", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00149\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00149\\n
\\n Description:<\/b> 4\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622948,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:54:48.783Z\",\"updatedOn\":\"2026-03-07T22:54:48.783Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:54:48.7849", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:54:48.7849", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:54:48.7849", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 22:54:48.8003", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 22:54:48.8003", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00149\"},{\"type\":\"text\",\"text\":\"4\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21682?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:54:48.8893", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00154\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00154#" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00154" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:54:48.8944", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:54:48.9925", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00154\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00154\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622950,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:54:48.990Z\",\"updatedOn\":\"2026-03-07T22:54:48.990Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:54:48.9925", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:54:48.9925", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:54:48.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 22:54:49.0064", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 22:54:49.0064", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00154\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:54:49.1040", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21705\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00164\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00164#" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00164" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 22:54:49.1132", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 22:54:49.2118", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00164\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00164\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622952,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T22:54:49.209Z\",\"updatedOn\":\"2026-03-07T22:54:49.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 22:54:49.2118", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 22:54:49.2118", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 22:54:49.2118", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 22:54:49.2246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 22:54:49.2246", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00164\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21705?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 22:54:49.3116", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 22:54:49.3116", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 22:54:49.3116", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 22:54:49.3143", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:55:04.1515", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:55:04.1515", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:55:04.1574", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:55:04.1854", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:55:04.7227", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:55:04.7227", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:55:04.7227", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:55:04.7383", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:55:05.2747", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:55:05.2747", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:55:05.2747", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:55:05.2884", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:55:05.8924", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 22:58:04.1717", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 22:58:04.1864", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 22:58:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:58:04.7171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:58:04.7171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 22:58:04.7171", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 22:58:04.7327", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:58:05.2816", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:58:05.2816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 22:58:05.2816", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 22:58:05.3080", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 22:58:05.9222", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:01:04.1498", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:01:04.1498", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:01:04.1563", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:01:04.1715", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:01:04.6933", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:01:04.6933", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:01:04.6933", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:01:04.7076", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:01:05.2705", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:01:05.2705", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:01:05.2705", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:01:05.2846", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:01:05.9655", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:04:04.1759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:04:04.1759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:04:04.1816", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:04:04.2010", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:04:04.7396", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:04:04.7396", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:04:04.7428", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:04:04.7428", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:04:05.3074", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:04:05.3074", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:04:05.3074", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:04:05.3226", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:04:05.9257", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:04:05.9292", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:07:04.1855", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:07:04.1855", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:07:04.1928", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:07:04.2100", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:07:04.7499", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:07:04.7499", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:07:04.7499", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:07:04.7675", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:07:05.3082", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:07:05.3082", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:07:05.3082", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:07:05.3228", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:07:05.9262", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21707\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00166\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00166#" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00166" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:48.5960", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:48.6103", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:48.6103", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:48.6103", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:48.7423", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00166\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00166\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622954,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:48.740Z\",\"updatedOn\":\"2026-03-07T23:09:48.740Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:48.7423", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:48.7423", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:48.7423", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:48.7509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:48.7509", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00166\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21707?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22184\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00078\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00078#" } { "timestamp": "2026-03-07 23:09:48.8394", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00078" } { "timestamp": "2026-03-07 23:09:48.8530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:48.8530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:48.8530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:48.8530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:48.8530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00078\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00078\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622956,\"createdOn\":\"2026-03-07T23:09:48.939Z\",\"updatedOn\":\"2026-03-07T23:09:48.939Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:48.9409", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00078\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22184?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:49.0307", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:49.0307", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:49.0307", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.0307", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.0414", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.0414", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22233\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00043\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:49.0414", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00043#" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00043" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:49.0481", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:49.1458", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00043\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00043\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622958,\"createdOn\":\"2026-03-07T23:09:49.144Z\",\"updatedOn\":\"2026-03-07T23:09:49.144Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:49.1458", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:49.1458", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:49.1458", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:49.1597", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:49.1597", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00043\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22233?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.2473", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22275\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00001#" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00001" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:49.2560", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:49.2668", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:49.2668", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:49.3545", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622960,\"createdOn\":\"2026-03-07T23:09:49.353Z\",\"updatedOn\":\"2026-03-07T23:09:49.353Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:49.3545", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:49.3545", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:49.3545", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:49.3714", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:49.3714", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22275?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.4596", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22283\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00003#" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00003" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:49.4708", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:49.5699", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00003\\n
\\n Description:<\/b> Test notification 08-jan-2025 testttttttt\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622962,\"createdOn\":\"2026-03-07T23:09:49.569Z\",\"updatedOn\":\"2026-03-07T23:09:49.569Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:49.5699", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:49.5699", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:49.5699", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:49.5811", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:49.5811", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00003\"},{\"type\":\"text\",\"text\":\"Test notification 08-jan-2025 testttttttt\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22283?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.6688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22319\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCC\/26\/00003#" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCC\/26\/00003" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:49.6741", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:49.7735", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> testing cat\\n
\\n Reported by:<\/b> Shreya V\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622964,\"createdOn\":\"2026-03-07T23:09:49.772Z\",\"updatedOn\":\"2026-03-07T23:09:49.772Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:49.7735", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:49.7735", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:49.7735", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:49.8043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:49.8043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"testing cat\"},{\"type\":\"text\",\"text\":\"Shreya V\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22319?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:49.8909", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:49.8909", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:49.8909", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.8909", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23078\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/26\/00010#" } { "timestamp": "2026-03-07 23:09:49.8929", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/26\/00010" } { "timestamp": "2026-03-07 23:09:49.9073", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:49.9073", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:49.9073", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:49.9073", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:49.9073", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:49.9961", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622966,\"createdOn\":\"2026-03-07T23:09:49.994Z\",\"updatedOn\":\"2026-03-07T23:09:49.994Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:49.9961", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:49.9961", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:49.9961", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:50.0132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:50.0132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23078?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"26971\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00009\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00009#" } { "timestamp": "2026-03-07 23:09:50.1009", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00009" } { "timestamp": "2026-03-07 23:09:50.1187", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:50.1187", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:50.1187", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:50.1187", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:50.1187", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00009\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00009\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622968,\"createdOn\":\"2026-03-07T23:09:50.204Z\",\"updatedOn\":\"2026-03-07T23:09:50.204Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:50.2067", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00009\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/26971?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47933\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00034#" } { "timestamp": "2026-03-07 23:09:50.3041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00034" } { "timestamp": "2026-03-07 23:09:50.3210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:50.3210", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:50.3210", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:50.3210", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:50.3210", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:50.4167", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00034\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622970,\"createdOn\":\"2026-03-07T23:09:50.415Z\",\"updatedOn\":\"2026-03-07T23:09:50.415Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:50.4167", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:50.4167", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:50.4167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:50.4256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:50.4256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00034\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47933?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.5135", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47934\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00017#" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00017" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:50.5199", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:50.6210", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00017\\n
\\n Description:<\/b> This is action tracker Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622972,\"createdOn\":\"2026-03-07T23:09:50.618Z\",\"updatedOn\":\"2026-03-07T23:09:50.618Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:50.6210", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:50.6210", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:50.6210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:50.6317", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:50.6317", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00017\"},{\"type\":\"text\",\"text\":\"This is action tracker Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47934?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47967\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00019\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00019#" } { "timestamp": "2026-03-07 23:09:50.7226", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00019" } { "timestamp": "2026-03-07 23:09:50.7533", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:50.7533", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:50.7533", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:50.7533", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:50.7533", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00019\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00019\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622974,\"createdOn\":\"2026-03-07T23:09:50.842Z\",\"updatedOn\":\"2026-03-07T23:09:50.842Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:50.8445", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00019\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47967?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21798\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00058\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00058#" } { "timestamp": "2026-03-07 23:09:50.9421", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00058" } { "timestamp": "2026-03-07 23:09:50.9580", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:50.9580", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:50.9580", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:50.9580", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:50.9580", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:51.0453", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00058\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00058\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622976,\"createdOn\":\"2026-03-07T23:09:51.043Z\",\"updatedOn\":\"2026-03-07T23:09:51.043Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:51.0453", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:51.0453", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:51.0453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:51.0554", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:51.0554", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00058\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21798?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21920\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/25\/00007#" } { "timestamp": "2026-03-07 23:09:51.1442", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/25\/00007" } { "timestamp": "2026-03-07 23:09:51.1595", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:51.1595", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:51.1595", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:51.1595", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:51.1595", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:51.2463", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622978,\"createdOn\":\"2026-03-07T23:09:51.244Z\",\"updatedOn\":\"2026-03-07T23:09:51.244Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:51.2463", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:51.2463", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:51.2463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:51.2564", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:51.2564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21920?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:51.3436", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:51.3436", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:51.3436", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.3436", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22150\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00071\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00071#" } { "timestamp": "2026-03-07 23:09:51.3450", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00071" } { "timestamp": "2026-03-07 23:09:51.4144", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:51.4144", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:51.4144", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:51.4144", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:51.4144", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:51.5031", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00071\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00071\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622980,\"createdOn\":\"2026-03-07T23:09:51.501Z\",\"updatedOn\":\"2026-03-07T23:09:51.501Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:51.5031", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:51.5031", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:51.5031", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:51.5209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:51.5209", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00071\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22150?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.6087", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22167\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:51.6150", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:51.6150", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.6150", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00007#" } { "timestamp": "2026-03-07 23:09:51.6150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00007" } { "timestamp": "2026-03-07 23:09:51.6150", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:51.6262", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:51.6262", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:51.6262", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:51.6262", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:51.7138", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622982,\"createdOn\":\"2026-03-07T23:09:51.712Z\",\"updatedOn\":\"2026-03-07T23:09:51.712Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:51.7138", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:51.7138", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:51.7138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:51.7440", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:51.7440", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22167?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22174\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTT\/25\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTT\/25\/00008#" } { "timestamp": "2026-03-07 23:09:51.8311", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTT\/25\/00008" } { "timestamp": "2026-03-07 23:09:51.8509", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:51.8509", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:51.8509", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:51.8509", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:51.8509", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTT\/25\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTT\/25\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> tipping2\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622984,\"createdOn\":\"2026-03-07T23:09:51.937Z\",\"updatedOn\":\"2026-03-07T23:09:51.937Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:51.9390", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTT\/25\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"tipping2\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22174?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22176\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00075\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00075#" } { "timestamp": "2026-03-07 23:09:52.0379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00075" } { "timestamp": "2026-03-07 23:09:52.0555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:52.0555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:52.0555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:52.0555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:52.0555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:52.1431", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00075\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00075\\n
\\n Description:<\/b> Leaking gas pipe\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622986,\"createdOn\":\"2026-03-07T23:09:52.142Z\",\"updatedOn\":\"2026-03-07T23:09:52.142Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:52.1431", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:52.1431", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:52.1431", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:52.1606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:52.1606", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00075\"},{\"type\":\"text\",\"text\":\"Leaking gas pipe\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22176?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.2480", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22151\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00072\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00072#" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00072" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:52.2530", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:52.3480", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00072\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00072\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Web user\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622988,\"createdOn\":\"2026-03-07T23:09:52.350Z\",\"updatedOn\":\"2026-03-07T23:09:52.350Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:52.3480", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:52.3480", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:52.3480", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:52.3668", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:52.3668", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00072\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Web user\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22151?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00068\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00068#" } { "timestamp": "2026-03-07 23:09:52.4541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00068" } { "timestamp": "2026-03-07 23:09:52.4733", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:52.4733", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:52.4733", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:52.4733", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:52.4733", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00068\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00068\\n
\\n Description:<\/b> Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622990,\"createdOn\":\"2026-03-07T23:09:52.561Z\",\"updatedOn\":\"2026-03-07T23:09:52.561Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:52.5632", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00068\"},{\"type\":\"text\",\"text\":\"Enim qui nostrud nesciunt quae quia reprehenderit ut voluptates vero laborum Incididunt magna facilis nulla asperiores consequatur corporis libero deserunt\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.6638", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21726\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00175\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00175#" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00175" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:52.6728", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:52.7711", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00175\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00175\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> safety person\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622992,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:52.769Z\",\"updatedOn\":\"2026-03-07T23:09:52.769Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:52.7711", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:52.7711", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:52.7711", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:52.7855", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:52.7855", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00175\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"safety person\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21726?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:52.8726", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21727\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00063\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:52.8837", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:52.8837", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:52.8837", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00063#" } { "timestamp": "2026-03-07 23:09:52.8837", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00063" } { "timestamp": "2026-03-07 23:09:52.8949", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:52.8949", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:52.8949", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:52.8949", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:52.8949", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:52.9826", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00063\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00063\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622994,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:52.981Z\",\"updatedOn\":\"2026-03-07T23:09:52.981Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:52.9826", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:52.9826", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:52.9826", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:52.9928", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:52.9928", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00063\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21727?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:53.0763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21731\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00052\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00052#" } { "timestamp": "2026-03-07 23:09:53.0810", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00052" } { "timestamp": "2026-03-07 23:09:53.1048", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:53.1048", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:53.1048", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:53.1048", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:53.1048", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00052\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00052\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622996,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:53.190Z\",\"updatedOn\":\"2026-03-07T23:09:53.190Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:53.1905", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00052\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21731?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00179\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00179#" } { "timestamp": "2026-03-07 23:09:53.2906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00179" } { "timestamp": "2026-03-07 23:09:53.3077", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:53.3077", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:53.3077", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:53.3077", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:53.3077", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00179\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00179\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":622998,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:53.393Z\",\"updatedOn\":\"2026-03-07T23:09:53.393Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:53.3943", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00179\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21745\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00180\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00180#" } { "timestamp": "2026-03-07 23:09:53.4910", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00180" } { "timestamp": "2026-03-07 23:09:53.5063", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:53.5063", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:53.5063", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:53.5063", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:53.5063", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:53.5944", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00180\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00180\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623000,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:53.592Z\",\"updatedOn\":\"2026-03-07T23:09:53.592Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:53.5947", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:53.5947", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:53.5947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:53.5947", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:53.5947", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00180\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21745?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21753\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00183\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00183#" } { "timestamp": "2026-03-07 23:09:53.6897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00183" } { "timestamp": "2026-03-07 23:09:53.7165", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:53.7165", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:53.7165", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:53.7165", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:53.7165", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:53.8041", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00183\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00183\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623002,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:53.802Z\",\"updatedOn\":\"2026-03-07T23:09:53.802Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:53.8041", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:53.8041", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:53.8041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:53.8041", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:53.8133", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00183\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21753?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:53.9029", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21754\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00184\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00184#" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00184" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:53.9084", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:54.0098", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00184\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00184\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623004,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:54.008Z\",\"updatedOn\":\"2026-03-07T23:09:54.008Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:54.0098", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:54.0098", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:54.0098", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:54.0204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:54.0204", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00184\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21754?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21755\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00024\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00024#" } { "timestamp": "2026-03-07 23:09:54.1124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00024" } { "timestamp": "2026-03-07 23:09:54.1280", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:54.1280", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:54.1280", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:54.1280", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:54.1280", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:54.2308", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00024\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00024\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623006,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:54.230Z\",\"updatedOn\":\"2026-03-07T23:09:54.230Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:54.2308", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:54.2308", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:54.2308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:54.2420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:54.2420", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00024\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21755?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21759\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00053\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00053#" } { "timestamp": "2026-03-07 23:09:54.3341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00053" } { "timestamp": "2026-03-07 23:09:54.3505", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:54.3505", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:54.3505", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:54.3505", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:54.3505", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:54.4384", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00053\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00053\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623008,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:54.436Z\",\"updatedOn\":\"2026-03-07T23:09:54.436Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:54.4384", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:54.4384", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:54.4384", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:54.4838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:54.4838", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00053\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21759?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21775\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00188\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00188#" } { "timestamp": "2026-03-07 23:09:54.5717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00188" } { "timestamp": "2026-03-07 23:09:54.5853", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:54.5853", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:54.5853", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:54.5853", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:54.5853", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00188\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00188\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623010,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:54.672Z\",\"updatedOn\":\"2026-03-07T23:09:54.672Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:54.6732", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00188\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21775?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21793\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00199\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00199#" } { "timestamp": "2026-03-07 23:09:54.7723", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00199" } { "timestamp": "2026-03-07 23:09:54.7873", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:09:54.7873", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:54.7873", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:54.7873", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:54.7873", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:54.8754", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00199\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00199\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623012,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:09:54.873Z\",\"updatedOn\":\"2026-03-07T23:09:54.873Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:54.8754", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:54.8758", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:54.8758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:09:54.8758", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:09:54.8758", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00199\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21793?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21927\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00243\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00243#" } { "timestamp": "2026-03-07 23:09:54.9715", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00243" } { "timestamp": "2026-03-07 23:09:54.9925", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:54.9925", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:54.9925", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:54.9925", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:54.9925", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:55.0802", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00243\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00243\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623014,\"createdOn\":\"2026-03-07T23:09:55.079Z\",\"updatedOn\":\"2026-03-07T23:09:55.079Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:55.0802", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:55.0802", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:55.0802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:55.0962", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:55.0962", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00243\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21927?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.1838", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21978\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00020\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:55.1939", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:55.1939", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.1939", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00020#" } { "timestamp": "2026-03-07 23:09:55.1939", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00020" } { "timestamp": "2026-03-07 23:09:55.2053", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:55.2053", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:55.2053", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:55.2053", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:55.2053", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:55.2889", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00020\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00020\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623016,\"createdOn\":\"2026-03-07T23:09:55.291Z\",\"updatedOn\":\"2026-03-07T23:09:55.291Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:55.2889", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:55.2889", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:55.2889", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:55.3025", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:55.3025", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00020\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21978?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:55.3904", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:55.3904", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22015\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00279\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00279#" } { "timestamp": "2026-03-07 23:09:55.3916", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00279" } { "timestamp": "2026-03-07 23:09:55.4097", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:55.4097", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:55.4097", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:55.4097", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:55.4097", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:55.4960", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00279\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00279\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623018,\"createdOn\":\"2026-03-07T23:09:55.496Z\",\"updatedOn\":\"2026-03-07T23:09:55.496Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:55.4960", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:55.4960", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:55.5010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:55.5010", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:55.5010", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00279\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22015?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22121\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00073\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00073#" } { "timestamp": "2026-03-07 23:09:55.6036", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00073" } { "timestamp": "2026-03-07 23:09:55.6189", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:55.6189", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:55.6189", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:55.6189", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:55.6189", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:55.7078", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00073\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00073\\n
\\n Description:<\/b> TEST\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623020,\"createdOn\":\"2026-03-07T23:09:55.705Z\",\"updatedOn\":\"2026-03-07T23:09:55.705Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:55.7078", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:55.7078", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:55.7078", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:55.7256", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:55.7256", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00073\"},{\"type\":\"text\",\"text\":\"TEST\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22121?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22135\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00064\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00064#" } { "timestamp": "2026-03-07 23:09:55.8138", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00064" } { "timestamp": "2026-03-07 23:09:55.8361", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:55.8361", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:55.8361", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:55.8361", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:55.8361", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:55.9241", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00064\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00064\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623022,\"createdOn\":\"2026-03-07T23:09:55.922Z\",\"updatedOn\":\"2026-03-07T23:09:55.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:55.9241", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:55.9241", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:55.9241", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:55.9425", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:55.9425", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00064\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22135?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:09:56.0295", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22331\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00003\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00003#" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00003" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:09:56.0363", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:09:56.1356", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00003\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00003\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623024,\"createdOn\":\"2026-03-07T23:09:56.133Z\",\"updatedOn\":\"2026-03-07T23:09:56.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:09:56.1356", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:09:56.1356", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:09:56.1356", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:09:56.1487", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:09:56.1487", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00003\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22331?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:09:56.2358", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:09:56.2358", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:09:56.2358", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:09:56.2358", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:10:04.1583", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:10:04.1910", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:10:04.7057", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:10:04.7057", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:10:04.7057", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:10:04.7208", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:10:05.2641", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:10:05.2679", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:10:05.2679", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:10:05.2888", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:10:05.9005", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:10:05.9087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:10:05.9087", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:10:05.9087", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:10:05.9087", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:13:04.1880", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:13:04.2025", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:13:04.2171", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:13:04.7311", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:13:04.7329", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:13:04.7329", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:13:04.7485", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:13:05.3172", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:13:05.3172", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:13:05.3172", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:13:05.3485", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:13:05.9981", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:16:04.1327", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:16:04.1327", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:16:04.1355", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:16:04.1624", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:16:04.6958", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:16:04.6976", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:16:04.6976", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:16:04.7145", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:16:05.2588", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:16:05.2621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:16:05.2621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:16:05.2621", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:16:05.8738", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:16:05.8865", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:16:05.8865", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:16:05.8865", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:19:04.1759", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:19:04.1759", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:19:04.1823", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:19:04.2074", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:19:04.7359", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:19:04.7359", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:19:04.7415", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:19:04.7415", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:19:05.2972", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:19:05.2972", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:19:05.2972", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:19:05.3107", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:19:05.9339", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:19:05.9442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:19:05.9442", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:19:05.9442", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:19:05.9442", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:22:04.2513", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:22:04.2513", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:22:04.2656", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:22:04.2715", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:22:04.2715", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:22:04.2888", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:22:04.8176", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:22:04.8176", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:22:04.8176", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:22:04.8352", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:22:05.3757", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:22:05.3757", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:22:05.3797", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:22:05.3797", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:22:05.9916", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:22:06.0059", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:22:06.0059", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:22:06.0059", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18720\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00031\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00031#" } { "timestamp": "2026-03-07 23:24:48.6582", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00031" } { "timestamp": "2026-03-07 23:24:48.6800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:24:48.6800", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:24:48.6800", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:24:48.6800", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:24:48.6800", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00031\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00031\\n
\\n Description:<\/b> Safety issue found in hyderabad\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623026,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:24:48.810Z\",\"updatedOn\":\"2026-03-07T23:24:48.810Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:24:48.8132", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00031\"},{\"type\":\"text\",\"text\":\"Safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18720?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21789\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00196\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00196#" } { "timestamp": "2026-03-07 23:24:48.9096", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00196" } { "timestamp": "2026-03-07 23:24:48.9292", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:24:48.9292", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:24:48.9292", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:24:48.9292", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:24:48.9292", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:24:49.0181", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00196\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00196\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sagar EHS Head\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623028,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:24:49.016Z\",\"updatedOn\":\"2026-03-07T23:24:49.016Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:24:49.0181", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:24:49.0181", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:24:49.0181", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:24:49.0379", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:24:49.0379", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00196\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sagar EHS Head\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21789?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:24:49.1257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:24:49.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:24:49.1257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:24:49.1257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:25:04.1572", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:25:04.1874", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:25:04.7073", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:25:04.7073", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:25:04.7073", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:25:04.7238", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:25:05.2634", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:25:05.2634", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:25:05.2670", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:25:05.2670", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:25:05.8815", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:25:05.8912", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:25:05.8912", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:25:05.8912", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:28:04.1590", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:28:04.1692", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:28:04.1692", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:28:04.1692", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:28:04.1692", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:28:04.1864", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:28:04.6995", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:28:04.7011", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:28:04.7011", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:28:04.7011", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:28:05.2448", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:28:05.2498", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:28:05.2498", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:28:05.2498", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:28:05.8581", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:28:05.8733", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:28:05.8733", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:31:04.1665", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:31:04.1915", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:31:04.7135", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:31:04.7135", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:31:04.7135", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:31:04.7314", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:31:05.2718", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:31:05.2752", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:31:05.2752", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:31:05.2752", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:31:05.9171", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:34:04.1389", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:34:04.1389", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:34:04.1500", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:34:04.1655", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:34:04.6833", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:34:04.6833", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:34:04.6833", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:34:04.6986", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:34:05.2549", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:34:05.2570", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:34:05.2570", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:34:05.2570", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:34:05.8638", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:34:05.8680", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:37:04.1988", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:37:04.1988", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:37:04.2065", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:37:04.2299", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:37:04.7626", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:37:04.7626", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:37:04.7626", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:37:04.7770", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:37:05.3548", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:37:05.3548", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:37:05.3548", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:37:05.3697", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:37:05.9823", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:37:05.9875", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48035\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00016#" } { "timestamp": "2026-03-07 23:39:48.6493", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00016" } { "timestamp": "2026-03-07 23:39:48.6674", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:39:48.6674", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:48.6674", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:48.6674", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:48.6674", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00016\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> customer creator complain\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623030,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:48.800Z\",\"updatedOn\":\"2026-03-07T23:39:48.800Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:39:48.8022", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00016\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"customer creator complain\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48035?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00178\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00178#" } { "timestamp": "2026-03-07 23:39:48.8982", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00178" } { "timestamp": "2026-03-07 23:39:48.9134", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:39:48.9134", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:48.9134", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:48.9134", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:48.9134", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00178\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00178\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623032,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:49.000Z\",\"updatedOn\":\"2026-03-07T23:39:49.000Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:39:49.0029", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00178\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.1001", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21765\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00186\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00186#" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00186" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:49.1095", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:49.2113", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00186\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00186\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623034,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:49.209Z\",\"updatedOn\":\"2026-03-07T23:39:49.209Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:49.2113", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:49.2113", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:49.2113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:39:49.2258", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:39:49.2258", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00186\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21765?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:49.3113", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:49.3113", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:39:49.3113", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.3113", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21848\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00208\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00208#" } { "timestamp": "2026-03-07 23:39:49.3145", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00208" } { "timestamp": "2026-03-07 23:39:49.3300", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:49.3300", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:49.3300", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:49.3300", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:49.3300", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:49.4157", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00208\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00208\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623036,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:49.416Z\",\"updatedOn\":\"2026-03-07T23:39:49.416Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:49.4157", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:49.4157", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:49.4157", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:49.4331", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:49.4331", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00208\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21848?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:49.5215", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:49.5215", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:49.5215", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.5215", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21878\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00225\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00225#" } { "timestamp": "2026-03-07 23:39:49.5407", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00225" } { "timestamp": "2026-03-07 23:39:49.5566", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:49.5566", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:49.5566", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:49.5566", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:49.5566", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:49.6448", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00225\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00225\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623038,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:49.643Z\",\"updatedOn\":\"2026-03-07T23:39:49.643Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:49.6448", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:49.6448", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:49.6448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:49.6448", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:49.6564", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00225\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21878?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.7445", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21901\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00069\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00069#" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00069" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:49.7537", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:49.8540", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00069\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00069\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623040,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:49.852Z\",\"updatedOn\":\"2026-03-07T23:39:49.852Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:49.8540", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:49.8540", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:49.8540", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:49.8675", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:49.8675", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00069\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21901?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:49.9515", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:49.9515", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:49.9515", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21952\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00254\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00254#" } { "timestamp": "2026-03-07 23:39:49.9569", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00254" } { "timestamp": "2026-03-07 23:39:49.9748", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:49.9748", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:49.9748", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:49.9748", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:49.9748", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:50.0601", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00254\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00254\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623042,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:50.061Z\",\"updatedOn\":\"2026-03-07T23:39:50.061Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:50.0601", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:50.0601", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:50.0601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:50.0736", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:50.0736", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00254\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21952?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.1621", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21963\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00261\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00261#" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00261" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:50.1717", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:50.2703", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00261\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00261\\n
\\n Description:<\/b> 5\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623044,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:50.269Z\",\"updatedOn\":\"2026-03-07T23:39:50.269Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:50.2703", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:50.2703", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:50.2703", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:50.2841", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:50.2841", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00261\"},{\"type\":\"text\",\"text\":\"5\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21963?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.3716", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21976\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00267\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00267#" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00267" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:50.3770", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:50.4751", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00267\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00267\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623046,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:50.474Z\",\"updatedOn\":\"2026-03-07T23:39:50.474Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:50.4751", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:50.4751", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:50.4751", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:50.4906", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:50.4906", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00267\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21976?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21983\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00271\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00271#" } { "timestamp": "2026-03-07 23:39:50.5790", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00271" } { "timestamp": "2026-03-07 23:39:50.5970", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:50.5970", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:50.5970", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:50.5970", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:50.5970", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:50.6844", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00271\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00271\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623048,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:50.684Z\",\"updatedOn\":\"2026-03-07T23:39:50.684Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:50.6844", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:50.6844", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:50.6844", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:50.6985", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:50.6985", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00271\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21983?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21986\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00274\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00274#" } { "timestamp": "2026-03-07 23:39:50.7863", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00274" } { "timestamp": "2026-03-07 23:39:50.8013", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:50.8013", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:50.8013", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:50.8013", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:50.8013", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:50.8895", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00274\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00274\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623050,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:50.888Z\",\"updatedOn\":\"2026-03-07T23:39:50.888Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:50.8895", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:50.8895", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:50.8895", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:50.9043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:50.9043", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00274\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21986?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:50.9963", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21704\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00163\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:51.0060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:51.0060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.0060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00163#" } { "timestamp": "2026-03-07 23:39:51.0060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00163" } { "timestamp": "2026-03-07 23:39:51.0160", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:51.0160", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:51.0160", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:51.0160", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:51.0160", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:51.1207", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00163\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00163\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> VV SITE EHS NEW\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623052,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:51.120Z\",\"updatedOn\":\"2026-03-07T23:39:51.120Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:51.1207", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:51.1207", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:51.1207", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:51.1321", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:51.1321", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00163\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"VV SITE EHS NEW\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21704?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.2257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21797\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00066\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00066#" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00066" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:51.2343", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:51.3333", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00066\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00066\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623054,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:51.332Z\",\"updatedOn\":\"2026-03-07T23:39:51.332Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:51.3333", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:51.3333", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:51.3333", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:51.3496", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:51.3496", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00066\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21797?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21871\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00220\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00220#" } { "timestamp": "2026-03-07 23:39:51.4409", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00220" } { "timestamp": "2026-03-07 23:39:51.4555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:51.4555", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:51.4555", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:51.4555", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:51.4555", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:51.5395", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00220\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00220\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Kumar Samarjeet\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623056,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:51.542Z\",\"updatedOn\":\"2026-03-07T23:39:51.542Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:51.5395", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:51.5395", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:51.5395", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:51.5571", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:51.5571", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00220\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Kumar Samarjeet\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21871?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00231\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00231#" } { "timestamp": "2026-03-07 23:39:51.6439", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00231" } { "timestamp": "2026-03-07 23:39:51.6661", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:51.6661", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:51.6661", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:51.6661", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:51.6661", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:51.7576", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00231\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00231\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Mounika OSM\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> ExtensionRequested (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623058,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:51.756Z\",\"updatedOn\":\"2026-03-07T23:39:51.756Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:51.7576", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:51.7576", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:51.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:51.7720", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:51.7720", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00231\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Mounika OSM\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21730\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00177\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00177#" } { "timestamp": "2026-03-07 23:39:51.8606", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00177" } { "timestamp": "2026-03-07 23:39:51.8830", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:39:51.8830", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:51.8830", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:51.8830", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:51.8830", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:51.9800", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00177\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00177\\n
\\n Description:<\/b> 2\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623060,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:51.978Z\",\"updatedOn\":\"2026-03-07T23:39:51.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:51.9800", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:51.9800", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:51.9800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:39:51.9931", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:39:51.9931", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00177\"},{\"type\":\"text\",\"text\":\"2\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21730?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18868\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00025\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00025#" } { "timestamp": "2026-03-07 23:39:52.0802", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00025" } { "timestamp": "2026-03-07 23:39:52.0999", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:52.0999", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:52.0999", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:52.0999", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:52.0999", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:52.1834", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00025\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00025\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623062,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:52.186Z\",\"updatedOn\":\"2026-03-07T23:39:52.186Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:52.1834", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:52.1883", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:52.1883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:52.1883", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:52.1883", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00025\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18868?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18721\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00005#" } { "timestamp": "2026-03-07 23:39:52.2848", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00005" } { "timestamp": "2026-03-07 23:39:52.3089", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:52.3089", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:52.3089", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:52.3089", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:52.3089", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:52.3993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623064,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:52.398Z\",\"updatedOn\":\"2026-03-07T23:39:52.398Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:52.3993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:52.3993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:52.3993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:52.4124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:52.4124", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18721?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:52.4965", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:52.4965", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:52.4965", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.4965", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18728\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00032\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00032#" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00032" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:52.5008", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:52.6022", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00032\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00032\\n
\\n Description:<\/b> Safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623066,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:52.601Z\",\"updatedOn\":\"2026-03-07T23:39:52.601Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:52.6022", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:52.6022", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:52.6022", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:52.6166", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:52.6166", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00032\"},{\"type\":\"text\",\"text\":\"Safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18728?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18732\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00006#" } { "timestamp": "2026-03-07 23:39:52.7043", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00006" } { "timestamp": "2026-03-07 23:39:52.7204", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:52.7204", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:52.7204", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:52.7204", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:52.7204", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:52.8092", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00006\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623068,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:52.808Z\",\"updatedOn\":\"2026-03-07T23:39:52.808Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:52.8092", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:52.8092", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:52.8092", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:52.8177", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:52.8177", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00006\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18732?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18733\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00033#" } { "timestamp": "2026-03-07 23:39:52.9072", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00033" } { "timestamp": "2026-03-07 23:39:52.9366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:52.9366", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:52.9366", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:52.9377", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:52.9377", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:53.0240", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00033\\n
\\n Description:<\/b> safety issue found in hyderabad\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623070,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:53.023Z\",\"updatedOn\":\"2026-03-07T23:39:53.023Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:53.0240", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:53.0240", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:53.0240", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:53.0335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:53.0335", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue found in hyderabad\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18733?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.1210", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18734\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00013#" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00013" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:53.1257", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:53.2261", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00013\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623072,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:53.224Z\",\"updatedOn\":\"2026-03-07T23:39:53.224Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:53.2261", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:53.2261", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:53.2261", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:53.2366", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:53.2366", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00013\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18734?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.3246", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18735\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:53.3301", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:53.3301", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.3301", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00034#" } { "timestamp": "2026-03-07 23:39:53.3301", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00034" } { "timestamp": "2026-03-07 23:39:53.3475", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:53.3475", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:53.3475", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:53.3475", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:53.3475", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:53.4348", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00034\\n
\\n Description:<\/b> Safety answer\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623074,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:53.434Z\",\"updatedOn\":\"2026-03-07T23:39:53.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:53.4348", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:53.4348", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:53.4348", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:53.4463", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:53.4463", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00034\"},{\"type\":\"text\",\"text\":\"Safety answer\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18735?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18737\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00036#" } { "timestamp": "2026-03-07 23:39:53.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00036" } { "timestamp": "2026-03-07 23:39:53.5491", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:53.5491", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:53.5491", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:53.5491", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:53.5491", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:53.6355", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00036\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623076,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:53.635Z\",\"updatedOn\":\"2026-03-07T23:39:53.635Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:53.6355", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:53.6355", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:53.6355", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:53.6454", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:53.6454", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00036\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18737?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.7308", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18738\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00037\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:53.7369", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:53.7369", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.7369", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00037#" } { "timestamp": "2026-03-07 23:39:53.7369", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00037" } { "timestamp": "2026-03-07 23:39:53.7601", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:53.7601", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:53.7601", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:53.7601", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:53.7601", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00037\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00037\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Hosur\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623078,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:53.847Z\",\"updatedOn\":\"2026-03-07T23:39:53.847Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:53.8484", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00037\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Hosur\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18738?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:39:53.9455", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18807\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:39:53.9562", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:39:53.9562", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:53.9562", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00013#" } { "timestamp": "2026-03-07 23:39:53.9562", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00013" } { "timestamp": "2026-03-07 23:39:53.9729", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:39:53.9729", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:39:53.9729", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:39:53.9729", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:39:53.9729", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:39:54.0600", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623080,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:39:54.058Z\",\"updatedOn\":\"2026-03-07T23:39:54.058Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:39:54.0600", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:39:54.0600", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:39:54.0600", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:39:54.0698", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:39:54.0698", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18807?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:39:54.1586", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:39:54.1586", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:39:54.1586", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:39:54.1586", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:40:04.1721", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:40:04.2008", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:40:04.7244", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:40:04.7244", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:40:04.7244", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:40:04.7404", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:40:05.2822", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:40:05.2822", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:40:05.2822", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:40:05.2992", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:40:05.8725", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:40:05.8725", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:40:05.8725", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:40:05.8725", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:40:05.8725", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:40:05.8785", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:43:04.1556", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:43:04.1701", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:43:04.1701", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:43:04.7009", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:43:04.7009", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:43:04.7009", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:43:04.7173", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:43:05.2447", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:43:05.2474", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:43:05.2474", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:43:05.2474", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:43:05.8420", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:46:04.1353", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:46:04.1601", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:46:04.6984", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:46:04.6984", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:46:04.6984", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:46:04.7141", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:46:05.2717", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:46:05.2746", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:46:05.2746", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:46:05.2746", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:46:05.8879", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:46:05.9000", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:46:05.9000", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:49:04.1620", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:49:04.1801", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:49:04.1983", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:49:04.7150", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:49:04.7150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:49:04.7150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:49:04.7292", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:49:05.2767", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:49:05.2767", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:49:05.2767", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:49:05.2959", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:49:05.9473", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:49:05.9597", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:49:05.9597", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:52:04.2151", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:52:04.2213", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:52:04.2427", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:52:04.7621", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:52:04.7621", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:52:04.7621", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:52:04.7786", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:52:05.3553", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:52:05.3553", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:52:05.3553", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:52:05.3698", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:52:05.9623", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:52:05.9731", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:52:05.9731", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:52:05.9731", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.5118", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.5118", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18365\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00001#" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00001" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:48.5176", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623082,\"createdOn\":\"2026-03-07T23:54:48.660Z\",\"updatedOn\":\"2026-03-07T23:54:48.660Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:48.6615", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18365?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18375\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00002\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00002#" } { "timestamp": "2026-03-07 23:54:48.7576", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00002" } { "timestamp": "2026-03-07 23:54:48.7878", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:48.7878", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:48.7878", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:48.7878", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:48.7878", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:48.8770", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00002\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00002\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623084,\"createdOn\":\"2026-03-07T23:54:48.876Z\",\"updatedOn\":\"2026-03-07T23:54:48.876Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:48.8770", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:48.8770", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:48.8770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:48.9014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:48.9014", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00002\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18375?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22143\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/25\/00070\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/25\/00070#" } { "timestamp": "2026-03-07 23:54:48.9890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/25\/00070" } { "timestamp": "2026-03-07 23:54:49.0104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:49.0104", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:49.0104", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:49.0104", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:49.0104", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:49.0993", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/25\/00070\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/25\/00070\\n
\\n Description:<\/b> test\\n
\\n Site:<\/b> N\/A\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Open (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623086,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:49.098Z\",\"updatedOn\":\"2026-03-07T23:54:49.098Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:49.0993", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:49.0993", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:49.0993", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:49.1183", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:49.1183", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/25\/00070\"},{\"type\":\"text\",\"text\":\"test\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22143?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18642\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00022\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00022#" } { "timestamp": "2026-03-07 23:54:49.2060", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00022" } { "timestamp": "2026-03-07 23:54:49.2247", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:49.2247", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:49.2247", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:49.2247", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:49.2247", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00022\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00022\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623088,\"createdOn\":\"2026-03-07T23:54:49.313Z\",\"updatedOn\":\"2026-03-07T23:54:49.313Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:49.3139", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00022\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18642?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:49.4208", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:49.4208", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:49.4208", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.4208", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18646\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TC-\/25\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TC-\/25\/00011#" } { "timestamp": "2026-03-07 23:54:49.4220", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TC-\/25\/00011" } { "timestamp": "2026-03-07 23:54:49.4391", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:49.4391", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:49.4391", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:49.4391", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:49.4391", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:49.5389", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TC-\/25\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TC-\/25\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623090,\"createdOn\":\"2026-03-07T23:54:49.537Z\",\"updatedOn\":\"2026-03-07T23:54:49.537Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:49.5389", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:49.5389", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:49.5389", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:49.5494", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:49.5494", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TC-\/25\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18646?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18691\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCL\/25\/00005\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCL\/25\/00005#" } { "timestamp": "2026-03-07 23:54:49.6472", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCL\/25\/00005" } { "timestamp": "2026-03-07 23:54:49.6651", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:49.6651", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:49.6651", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:49.6651", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:49.6651", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:49.7541", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCL\/25\/00005\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCL\/25\/00005\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> HSE Suggestion\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623092,\"createdOn\":\"2026-03-07T23:54:49.752Z\",\"updatedOn\":\"2026-03-07T23:54:49.752Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:49.7541", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:49.7541", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:49.7541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:49.7541", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:49.7650", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCL\/25\/00005\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"HSE Suggestion\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18691?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18692\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"1\"}]}" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00029#" } { "timestamp": "2026-03-07 23:54:49.8594", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00029" } { "timestamp": "2026-03-07 23:54:49.8897", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:49.8903", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:49.8903", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:49.8903", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:49.8903", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:49.9799", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623094,\"createdOn\":\"2026-03-07T23:54:49.978Z\",\"updatedOn\":\"2026-03-07T23:54:49.978Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:49.9799", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:49.9799", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:49.9799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:49.9890", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:49.9890", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18692?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:50.0763", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:50.0763", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:50.0763", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.0763", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.0763", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.0779", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21140\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:50.0779", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:50.0779", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.0779", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00013#" } { "timestamp": "2026-03-07 23:54:50.0779", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00013" } { "timestamp": "2026-03-07 23:54:50.1014", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:50.1014", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:50.1014", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:50.1014", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:50.1014", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:50.1902", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00013\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Sayan Mondal\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623096,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:50.188Z\",\"updatedOn\":\"2026-03-07T23:54:50.188Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:50.1902", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:50.1902", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:50.1902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:50.1902", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:50.2026", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00013\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Sayan Mondal\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21140?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21189\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/25\/00038#" } { "timestamp": "2026-03-07 23:54:50.2887", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/25\/00038" } { "timestamp": "2026-03-07 23:54:50.3069", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:50.3069", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:50.3069", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:50.3069", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:50.3069", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:50.3956", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/25\/00038\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623098,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:50.394Z\",\"updatedOn\":\"2026-03-07T23:54:50.394Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:50.3956", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:50.3956", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:50.3956", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:50.4383", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:50.4383", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/25\/00038\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21189?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.5257", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22279\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:50.5322", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:50.5322", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.5322", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00001#" } { "timestamp": "2026-03-07 23:54:50.5322", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00001" } { "timestamp": "2026-03-07 23:54:50.5560", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:50.5560", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:50.5560", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:50.5560", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:50.5560", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623100,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:50.643Z\",\"updatedOn\":\"2026-03-07T23:54:50.643Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:50.6444", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22279?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.7424", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22309\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00007\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:50.7615", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:50.7615", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.7615", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00007#" } { "timestamp": "2026-03-07 23:54:50.7615", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00007" } { "timestamp": "2026-03-07 23:54:50.7793", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:50.7793", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:50.7793", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:50.7793", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:50.7793", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:50.8673", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00007\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00007\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623102,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:50.866Z\",\"updatedOn\":\"2026-03-07T23:54:50.866Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:50.8673", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:50.8673", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:50.8673", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:50.8800", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:50.8800", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00007\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22309?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22310\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00008\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00008#" } { "timestamp": "2026-03-07 23:54:50.9683", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00008" } { "timestamp": "2026-03-07 23:54:50.9881", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:50.9881", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:50.9881", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:50.9881", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:50.9881", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:51.0770", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00008\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00008\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623104,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:51.076Z\",\"updatedOn\":\"2026-03-07T23:54:51.076Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:51.0770", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:51.0770", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:51.0770", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:51.0877", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:51.0877", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00008\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22310?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"22315\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00010\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00010#" } { "timestamp": "2026-03-07 23:54:51.1757", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00010" } { "timestamp": "2026-03-07 23:54:51.2049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:51.2049", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:51.2049", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:51.2049", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:51.2049", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:51.2944", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00010\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00010\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623106,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:51.293Z\",\"updatedOn\":\"2026-03-07T23:54:51.293Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:51.2944", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:51.2944", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:51.2944", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:51.3084", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:51.3084", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00010\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/22315?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"23082\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LCC\/26\/00017\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.3980", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LCC\/26\/00017#" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LCC\/26\/00017" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:51.4058", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:51.5049", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LCC\/26\/00017\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LCC\/26\/00017\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ladder cleaning\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623108,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:51.503Z\",\"updatedOn\":\"2026-03-07T23:54:51.503Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:51.5049", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:51.5049", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:51.5049", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:51.5167", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:51.5167", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LCC\/26\/00017\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ladder cleaning\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/23082?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.6067", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"32974\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/EEE\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/EEE\/26\/00011#" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/EEE\/26\/00011" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:51.6124", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:51.7114", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/EEE\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/EEE\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Examplewfe\\n
\\n Reported by:<\/b> Partiosh Kumar\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623110,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:51.710Z\",\"updatedOn\":\"2026-03-07T23:54:51.710Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:51.7114", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:51.7114", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:51.7114", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:51.7267", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:51.7267", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/EEE\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Examplewfe\"},{\"type\":\"text\",\"text\":\"Partiosh Kumar\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/32974?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47564\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00013\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00013#" } { "timestamp": "2026-03-07 23:54:51.8137", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00013" } { "timestamp": "2026-03-07 23:54:51.8351", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:54:51.8351", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:51.8351", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:51.8351", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:51.8351", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00013\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00013\\n
\\n Description:<\/b> 22\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623112,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:51.922Z\",\"updatedOn\":\"2026-03-07T23:54:51.922Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:54:51.9229", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00013\"},{\"type\":\"text\",\"text\":\"22\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47564?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.0221", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47919\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00014\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1954\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:52.0362", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:52.0362", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.0362", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00014#" } { "timestamp": "2026-03-07 23:54:52.0362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00014" } { "timestamp": "2026-03-07 23:54:52.0362", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Lalit Aditya Kola" } { "timestamp": "2026-03-07 23:54:52.0464", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:52.0464", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:52.0464", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:52.0464", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:52.1341", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"lalit.a@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00014\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Lalit Aditya Kola,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00014\\n
\\n Description:<\/b> Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623114,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:52.133Z\",\"updatedOn\":\"2026-03-07T23:54:52.133Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:52.1341", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:52.1341", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:52.1341", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to lalit.a@osmosys.co" } { "timestamp": "2026-03-07 23:54:52.1500", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Lalit Aditya Kola, Number: 919989248964" } { "timestamp": "2026-03-07 23:54:52.1500", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919989248964\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00014\"},{\"type\":\"text\",\"text\":\"Near miss of \\\"the accident \\\" rather than the Unsafe condition for unsafe act\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47919?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919989248964" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47930\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/LNC\/26\/00011\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/LNC\/26\/00011#" } { "timestamp": "2026-03-07 23:54:52.2350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/LNC\/26\/00011" } { "timestamp": "2026-03-07 23:54:52.2538", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:52.2538", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:52.2538", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:52.2538", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:52.2538", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:52.3420", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/LNC\/26\/00011\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/LNC\/26\/00011\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Central Team\\n
\\n Category:<\/b> lalit new category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623116,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:52.340Z\",\"updatedOn\":\"2026-03-07T23:54:52.340Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:52.3420", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:52.3420", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:52.3420", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:52.3555", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:52.3555", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/LNC\/26\/00011\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Central Team\"},{\"type\":\"text\",\"text\":\"lalit new category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47930?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.4416", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47931\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00015\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:52.4573", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:52.4573", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.4573", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00015#" } { "timestamp": "2026-03-07 23:54:52.4573", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00015" } { "timestamp": "2026-03-07 23:54:52.4690", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:52.4690", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:52.4690", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:52.4690", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:52.4690", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:52.5567", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00015\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00015\\n
\\n Description:<\/b> This is Task Description\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623118,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:52.556Z\",\"updatedOn\":\"2026-03-07T23:54:52.556Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:52.5567", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:52.5567", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:52.5567", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:52.5744", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:52.5744", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00015\"},{\"type\":\"text\",\"text\":\"This is Task Description\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47931?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"47932\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/NMM\/26\/00016\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/NMM\/26\/00016#" } { "timestamp": "2026-03-07 23:54:52.6593", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/NMM\/26\/00016" } { "timestamp": "2026-03-07 23:54:52.6805", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:52.6805", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:52.6805", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:52.6805", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:52.6805", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:52.7689", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/NMM\/26\/00016\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/NMM\/26\/00016\\n
\\n Description:<\/b> This Is Task Description - Task\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Near Misses\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623120,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:52.767Z\",\"updatedOn\":\"2026-03-07T23:54:52.767Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:52.7689", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:52.7689", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:52.7689", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:52.7833", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:52.7833", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/NMM\/26\/00016\"},{\"type\":\"text\",\"text\":\"This Is Task Description - Task\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Near Misses\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/47932?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:52.8688", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"48022\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/AAA\/26\/00036\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/AAA\/26\/00036#" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/AAA\/26\/00036" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:52.8799", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:52.9776", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/AAA\/26\/00036\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/AAA\/26\/00036\\n
\\n Description:<\/b> New Ticket\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> abc\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623122,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:52.976Z\",\"updatedOn\":\"2026-03-07T23:54:52.976Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:52.9776", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:52.9776", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:52.9776", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:52.9917", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:52.9917", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/AAA\/26\/00036\"},{\"type\":\"text\",\"text\":\"New Ticket\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"abc\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/48022?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18740\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTC\/25\/00038\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTC\/25\/00038#" } { "timestamp": "2026-03-07 23:54:53.0797", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTC\/25\/00038" } { "timestamp": "2026-03-07 23:54:53.1006", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:53.1006", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:53.1006", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:53.1006", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:53.1006", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTC\/25\/00038\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTC\/25\/00038\\n
\\n Description:<\/b> safety issue found\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Test ticket category\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623124,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:53.187Z\",\"updatedOn\":\"2026-03-07T23:54:53.187Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:53.1888", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTC\/25\/00038\"},{\"type\":\"text\",\"text\":\"safety issue found\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Test ticket category\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18740?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.2950", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18881\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00028\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00028#" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00028" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:53.3000", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:53.3989", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00028\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00028\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Roorkee\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Lalit Aditya Kola\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623126,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:53.397Z\",\"updatedOn\":\"2026-03-07T23:54:53.397Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:53.3989", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:53.3989", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:53.3989", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:53.4074", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:53.4074", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00028\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Roorkee\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Lalit Aditya Kola\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18881?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18884\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TTA\/25\/00029\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TTA\/25\/00029#" } { "timestamp": "2026-03-07 23:54:53.5045", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TTA\/25\/00029" } { "timestamp": "2026-03-07 23:54:53.5209", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:53.5209", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:53.5209", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:53.5209", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:53.5209", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TTA\/25\/00029\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TTA\/25\/00029\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Condition\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623128,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:53.608Z\",\"updatedOn\":\"2026-03-07T23:54:53.608Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:53.6104", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TTA\/25\/00029\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Condition\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18884?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18885\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00033\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00033#" } { "timestamp": "2026-03-07 23:54:53.7082", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00033" } { "timestamp": "2026-03-07 23:54:53.7239", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:53.7239", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:53.7239", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:53.7239", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:53.7239", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00033\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00033\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623130,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:53.815Z\",\"updatedOn\":\"2026-03-07T23:54:53.815Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:53.8151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00033\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18885?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18886\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCX\/25\/00034\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCX\/25\/00034#" } { "timestamp": "2026-03-07 23:54:53.9140", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCX\/25\/00034" } { "timestamp": "2026-03-07 23:54:53.9279", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:53.9279", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:53.9279", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:53.9279", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:53.9279", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCX\/25\/00034\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCX\/25\/00034\\n
\\n Description:<\/b> safety\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category - 1\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623132,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:54.014Z\",\"updatedOn\":\"2026-03-07T23:54:54.014Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:54.0151", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCX\/25\/00034\"},{\"type\":\"text\",\"text\":\"safety\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category - 1\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18886?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18888\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00001\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00001#" } { "timestamp": "2026-03-07 23:54:54.1129", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00001" } { "timestamp": "2026-03-07 23:54:54.1297", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:54.1297", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:54.1297", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:54.1297", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:54.1297", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:54.2178", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00001\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00001\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Rajkumar Pativada\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623134,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:54.216Z\",\"updatedOn\":\"2026-03-07T23:54:54.216Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:54.2178", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:54.2178", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:54.2178", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:54.2408", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:54.2408", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00001\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18888?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"18924\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/TCJ\/25\/00006\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"1\"},{\"Key\":\"EscalationLevel\",\"Value\":\"2\"}]}" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/TCJ\/25\/00006#" } { "timestamp": "2026-03-07 23:54:54.3312", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/TCJ\/25\/00006" } { "timestamp": "2026-03-07 23:54:54.3451", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Rajkumar Pativada" } { "timestamp": "2026-03-07 23:54:54.3451", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:54.3451", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:54.3451", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:54.3451", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:54.4350", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"rajkumar.p@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/TCJ\/25\/00006\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Rajkumar Pativada,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/TCJ\/25\/00006\\n
\\n Description:<\/b> safety issue\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Ticket Category J\\n
\\n Reported by:<\/b> Abhinav Srivastava\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"result\":null,\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623136,\"deliveryStatus\":1,\"createdOn\":\"2026-03-07T23:54:54.434Z\",\"updatedOn\":\"2026-03-07T23:54:54.434Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:54.4350", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:54.4350", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:54.4350", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to rajkumar.p@osmosys.co" } { "timestamp": "2026-03-07 23:54:54.4453", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Rajkumar Pativada, Number: 919160948627" } { "timestamp": "2026-03-07 23:54:54.4453", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919160948627\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Rajkumar Pativada\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/TCJ\/25\/00006\"},{\"type\":\"text\",\"text\":\"safety issue\"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Ticket Category J\"},{\"type\":\"text\",\"text\":\"Abhinav Srivastava\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/18924?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919160948627" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"SAFETY_ALERT_ESCALATION_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"IncidentId\",\"Value\":\"21777\"},{\"Key\":\"IncidentUid\",\"Value\":\"T\/TTK\/SAB\/25\/00055\"},{\"Key\":\"OrgId\",\"Value\":\"387\"},{\"Key\":\"UserId\",\"Value\":\"2\"},{\"Key\":\"EscalationLevel\",\"Value\":\"3\"}]}" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : SAFETY_ALERT_ESCALATION_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "### Started processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "# Calling SendSafetyAlertEscalationNotification for incident T\/TTK\/SAB\/25\/00055#" } { "timestamp": "2026-03-07 23:54:54.5335", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Starting notification for incident T\/TTK\/SAB\/25\/00055" } { "timestamp": "2026-03-07 23:54:54.5503", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending email to Srinivas Medida" } { "timestamp": "2026-03-07 23:54:54.5503", "level": "Info", "severity": "INFO", "message": "*--- Sending Email Serice Initiated ---*" } { "timestamp": "2026-03-07 23:54:54.5503", "level": "Info", "severity": "INFO", "message": "Reading and binding data to Email Template" } { "timestamp": "2026-03-07 23:54:54.5503", "level": "Info", "severity": "INFO", "message": "Initializing Email Service Client" } { "timestamp": "2026-03-07 23:54:54.5503", "level": "Info", "severity": "INFO", "message": "Generating Email Request" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Info", "severity": "INFO", "message": "{\"status\":\"success\",\"data\":{\"notification\":{\"providerId\":10,\"data\":{\"from\":\"\\\"TTK Prestige\\\" \",\"to\":\"srinivas.m@osmosys.co\",\"cc\":null,\"bcc\":null,\"subject\":\"Safety Alert Escalation - T\/TTK\/SAB\/25\/00055\",\"text\":null,\"html\":\"\\n <\/head>\\n \\n Dear Srinivas Medida,\\n
\\n
\\n A Safety Alert has been escalated to you.\\n
\\n
\\n Safety Alert details<\/b>\\n
\\n UID:<\/b> T\/TTK\/SAB\/25\/00055\\n
\\n Description:<\/b> N\/A\\n
\\n Site:<\/b> Coimbatore\\n
\\n Category:<\/b> Unsafe Act\\n
\\n Reported by:<\/b> Shreya Ved\\n
\\n Organisation:<\/b> TTK Beta - QA\\n
\\n Status:<\/b> Assigned (Escalated to You)\\n
\\n
\\n You can view Safety Alert details by clicking on the link below,\\n
\\n https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket<\/a>\\n
\\n
\\n

\\n Regards,

\\n EHS Department - TTK Prestige
\\n -----------------------------------------------
\\n OQSHA - Powered by Osmosys\\n <\/p>\\n <\/body>\\n<\/html>\\n\",\"attachments\":null},\"applicationId\":2,\"createdBy\":\"OQSHA - STG\",\"updatedBy\":\"OQSHA - STG\",\"channelType\":2,\"deliveryStatus\":5,\"result\":{\"result\":\"This is a test mode notification. Notification was not delivered to recipient.\"},\"notificationSentOn\":null,\"providerChainId\":null,\"id\":623138,\"createdOn\":\"2026-03-07T23:54:54.640Z\",\"updatedOn\":\"2026-03-07T23:54:54.640Z\",\"status\":1,\"retryCount\":0}}}" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Info", "severity": "INFO", "message": "--- Email created using Osmo-x ---" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Info", "severity": "INFO", "message": "--- Email response from Osmo-x is 201" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Email sent successfully to srinivas.m@osmosys.co" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] Sending WhatsApp to Srinivas Medida, Number: 919848676679" } { "timestamp": "2026-03-07 23:54:54.6415", "level": "Warn", "severity": "WARN", "message": "Osmo-x WhatsApp payload: {\"providerId\":11,\"data\":{\"to\":\"919848676679\",\"messaging_product\":\"whatsapp\",\"type\":\"template\",\"template\":{\"namespace\":\"d8bcb6bd_2ab2_439c_9d9e_947501266c77\",\"name\":\"oqsha_cron_escalate_whatsapp_template_v2\",\"language\":{\"policy\":\"deterministic\",\"code\":\"en\"},\"components\":[{\"type\":\"body\",\"sub_type\":null,\"index\":0,\"parameters\":[{\"type\":\"text\",\"text\":\"Srinivas Medida\"},{\"type\":\"text\",\"text\":\"Safety Alert\"},{\"type\":\"text\",\"text\":\"T\/TTK\/SAB\/25\/00055\"},{\"type\":\"text\",\"text\":\" \"},{\"type\":\"text\",\"text\":\"Coimbatore\"},{\"type\":\"text\",\"text\":\"Unsafe Act\"},{\"type\":\"text\",\"text\":\"Shreya Ved\"},{\"type\":\"text\",\"text\":\"TTK Beta - QA\"},{\"type\":\"text\",\"text\":\"https:\/\/qa-staging-2.oqsha.com\/#\/incidents\/view\/387\/21777?dlType=viewTicket\"}]}]}}}" } { "timestamp": "2026-03-07 23:54:54.7372", "level": "Debug", "severity": "DEBUG", "message": "Osmo-x WhatsApp Message has been Sent" } { "timestamp": "2026-03-07 23:54:54.7372", "level": "Info", "severity": "INFO", "message": "[SafetyAlertEscalation] WhatsApp sent successfully to 919848676679" } { "timestamp": "2026-03-07 23:54:54.7372", "level": "Info", "severity": "INFO", "message": "### Ended processing Safety Alert Escalation Notification ###" } { "timestamp": "2026-03-07 23:54:54.7372", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:55:04.1727", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:55:04.1866", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:55:04.1866", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:55:04.2075", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:55:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:55:04.7347", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:55:04.7347", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:55:04.7347", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:55:05.3037", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:55:05.3037", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:55:05.3037", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:55:05.3199", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:55:05.9402", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:55:05.9521", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:55:05.9521", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" } { "timestamp": "2026-03-07 23:58:04.2093", "level": "Info", "severity": "INFO", "message": "### Start Event Execution ###" } { "timestamp": "2026-03-07 23:58:04.2093", "level": "Info", "severity": "INFO", "message": "Message : {\"EventName\":\"ESCALATE_NOTIFICATION\",\"EventArgs\":[{\"Key\":\"CronCountEmail\",\"Value\":3},{\"Key\":\"IncidentID1Email\",\"Value\":17835},{\"Key\":\"IncidentUID1Email\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserIDs1Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation1Email\",\"Value\":\"4\/29\/2025 12:30:04 PM\"},{\"Key\":\"EscalateCronID1Email\",\"Value\":12007},{\"Key\":\"EscalateCronType1Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Email\",\"Value\":17836},{\"Key\":\"IncidentUID2Email\",\"Value\":\"S47LRT\"},{\"Key\":\"UserIDs2Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation2Email\",\"Value\":\"4\/29\/2025 12:31:13 PM\"},{\"Key\":\"EscalateCronID2Email\",\"Value\":12013},{\"Key\":\"EscalateCronType2Email\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Email\",\"Value\":21357},{\"Key\":\"IncidentUID3Email\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserIDs3Email\",\"Value\":\"83\"},{\"Key\":\"DateOfEscalation3Email\",\"Value\":\"9\/26\/2025 6:32:19 PM\"},{\"Key\":\"EscalateCronID3Email\",\"Value\":22555},{\"Key\":\"EscalateCronType3Email\",\"Value\":\"Escalation\"},{\"Key\":\"CronCountWhatsapp\",\"Value\":3},{\"Key\":\"IncidentID1Whatsapp\",\"Value\":17835},{\"Key\":\"IncidentUID1Whatsapp\",\"Value\":\"R9W1AE\"},{\"Key\":\"UserID1Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID1Whatsapp\",\"Value\":12008},{\"Key\":\"EscalateCronType1Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID2Whatsapp\",\"Value\":17836},{\"Key\":\"IncidentUID2Whatsapp\",\"Value\":\"S47LRT\"},{\"Key\":\"UserID2Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID2Whatsapp\",\"Value\":12014},{\"Key\":\"EscalateCronType2Whatsapp\",\"Value\":\"Escalation\"},{\"Key\":\"IncidentID3Whatsapp\",\"Value\":21357},{\"Key\":\"IncidentUID3Whatsapp\",\"Value\":\"T\/\/AII\/25\/00001\"},{\"Key\":\"UserID3Whatsapp\",\"Value\":83},{\"Key\":\"EscalateCronID3Whatsapp\",\"Value\":22556},{\"Key\":\"EscalateCronType3Whatsapp\",\"Value\":\"Escalation\"}]}" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "### Started process for Execution of Event : ESCALATE_NOTIFICATION ###" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "### Started processing for Notification Execution ###" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to #" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "### Started processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Added Email Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Incident Attachments Count: 0#" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Calling SendCronEmail function for email notification #" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12007 #" } { "timestamp": "2026-03-07 23:58:04.2150", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12007 is 0" } { "timestamp": "2026-03-07 23:58:04.2358", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:58:04.7535", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:58:04.7535", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12013 #" } { "timestamp": "2026-03-07 23:58:04.7535", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 12013 is 0" } { "timestamp": "2026-03-07 23:58:04.7732", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:58:05.3317", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:58:05.3317", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22555 #" } { "timestamp": "2026-03-07 23:58:05.3317", "level": "Info", "severity": "INFO", "message": "# Retry Count of the CronId: 22555 is 0" } { "timestamp": "2026-03-07 23:58:05.3448", "level": "Debug", "severity": "DEBUG", "message": "Generating report." } { "timestamp": "2026-03-07 23:58:05.9298", "level": "Debug", "severity": "DEBUG", "message": "Logging user id - 83" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "### Ended processing Email Notification Execution ###" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "### Started processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: R9W1AE#" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: S47LRT#" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Added WhatsApp Notification of IncidentUID: T\/\/AII\/25\/00001#" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Calling SendCronWhatsAppNotifcations function for whatsapp notification #" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12008 #" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 12014 #" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "# Fetching details from escalate_cron table for escalate_cron id 22556 #" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "### Ended processing Whatsapp Notification Execution ###" } { "timestamp": "2026-03-07 23:58:05.9334", "level": "Info", "severity": "INFO", "message": "### End Event Execution ###" }